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XJD

XJD Tracking

Please enter the XJD tracking number to check the latest shipping status.

TRACK

About XJD

XJD is the English display name used for Shenzhen Xinj iada International Logistics Co., Ltd. (深圳市鑫佳达国际物流有限公司), a Shenzhen-based integrated logistics service provider serving cross-border e-commerce and foreign-trade businesses. The company describes its role as providing warehousing, transportation and delivery services, with distribution centers in Shenzhen, Shanghai and Fujian and FBA routes covering the United States, Canada, the European Union and the United Kingdom.

Verified fieldInformation
Official name深圳市鑫佳达国际物流有限公司
Official websitehttps://www.xjd-exp.cn/
Carrier typeIntegrated cross-border logistics service provider for e-commerce and foreign-trade customers.
Primary regionChina-origin logistics with stated FBA route coverage for the United States, Canada, European Union and United Kingdom.
Tracking pageOfficial XJD website tracking entry
FoundedJuly 2005.
HeadquartersFuyong, Shenzhen, China.

Carrier Entity Relationships

EntityRelationship to XJD
XJDXJD is the logistics service provider identified by the official company website.
International small parcelsInternational small parcels are listed by XJD as a product category.
International expressInternational express is listed as a product category supplied through XJD’s logistics offering.
International dedicated linesInternational dedicated lines include Europe rail, Europe trucking, TNT, JMYU and DHL entries on the product catalogue.
Overseas agentsXJD states that overseas agent teams support destination-port customs clearance and delivery; the website does not identify each agent by country.
17TRACK17TRACK may aggregate available shipment events from XJD or a transport partner; 17TRACK does not operate XJD transportation or decide claims.

Quick Answer

Enter the shipment tracking number supplied by the seller, shipping label or XJD service desk on the official XJD website or in 17TRACK. If no event appears, first check that you entered a tracking number rather than an order number, then allow time for the first physical acceptance scan and confirm the selected carrier.

Pro Tip: XJD is the transport and logistics party; 17TRACK is an independent tracking platform. 17TRACK cannot change an address, issue a refund or approve a claim.

How to Track XJD Packages

Use the XJD website for the carrier’s own tracking entry, or use 17TRACK when the shipment may involve several transport providers. The seller is normally the fastest source when the number has not been activated.

RouteSteps
Official XJD trackingOpen the official website, choose the tracking or “我要查件” entry, enter the shipment identifier, and retain the displayed event history for follow-up.
17TRACK trackingOpen 17TRACK, submit the number, review automatic carrier recognition, and compare the latest event with the seller’s shipping record.
No number or no resultAsk the seller for the carrier-issued or partner-issued shipment number, verify spelling and digits, and distinguish a label or reference number from a live tracking identifier.

An order number identifies a purchase; a reference number identifies a merchant transaction; a tracking number identifies a transport record. A label number may identify a shipping label before physical acceptance. A delivery notice number may identify a local delivery attempt and is not necessarily the original shipment number.

Tracking Number Formats and Examples

The supplied XJD pages identify tracking as a website function but do not publish a universal XJD number grammar. XJD shipments can therefore contain a carrier identifier, an origin-carrier identifier, a last-mile identifier or a merchant reference. Do not infer the service solely from a prefix.

Tracking Number Format

Identifier familyNormalized pattern
XJD or dedicated-line identifierCarrier-specific alphanumeric or numeric format; use the exact identifier supplied by XJD or the seller.
View all details for XJD or dedicated-line identifiers
Issued byThe issuing party may be XJD, an origin logistics partner or a last-mile provider.
Typical useCross-border small parcels, express shipments and dedicated-line freight listed in the XJD catalogue.
Where users see itSeller dispatch messages, shipping labels, XJD quotations or transport records.
Tracking scopeVisibility depends on the transport segment and the data shared by the operating partner.
ExampleUse a clearly masked value such as XJD #### ####; do not test a real customer number in published content.
International postal S10 identifierTwo letters + eight digits + check digit + two-letter origin code, for example RR#########CN.
View all details for international postal S10 identifiers
Issued byUsually the origin postal operator, not necessarily XJD.
Typical usePostal international parcels, registered items or other S10-compatible services.
Where users see itOrigin-post receipts, marketplace dispatch messages and destination-post tracking.
Tracking scopeThe number may remain in use after a destination postal handoff.
CaveatA recognizable suffix identifies an origin code; it does not prove that XJD issued the number or that customs clearance is complete.
Merchant order or reference IDSeller-defined text or digits; structure varies by marketplace and merchant.
View all details for merchant references
Issued byThe seller or marketplace.
Typical useOrder management, customer service and warehouse reconciliation.
Where users see itOrder pages, invoices and purchase emails.
Tracking scopeIt cannot be assumed to produce transport events in XJD tracking.
ActionAsk the seller to map the reference to the actual shipment identifier.

For an international shipment, the buyer may see an origin-post number first and a destination last-mile number later. A number being searchable by XJD or 17TRACK does not establish who issued it. Remove spaces and hyphens only when the tracking interface requires normalization; preserve the original value for claims and seller support.

Tracking Statuses and Meanings

Tracking events describe data received from the operating transport party. “Label created” is a pre-shipment event, while “accepted” indicates a physical intake scan. A customs arrival event is not the same as customs release.

Status Quick Lookup

StatusLifecycle stage
Label created / pre-shipmentPre-shipment
View all details for label-created status
What it meansShipment data or a label exists, but the physical parcel may not yet have been accepted.
Responsible partyThe seller, warehouse or first transport partner remains the practical follow-up party.
What happens nextA physical collection or acceptance scan should create the next event.
What to doAsk the seller when the parcel was handed over and request the handoff receipt.
Accepted / collectedAcceptance
View all details for accepted status
What it meansThe shipment has received an intake or collection scan from an operating logistics party.
Responsible partyThe party recorded in the latest event is the current operational custodian.
What happens nextSorting, consolidation or line-haul movement normally follows.
What to doKeep the event history and monitor the next facility scan.
In transitSorting or line-haul
View all details for in-transit status
What it meansThe shipment is moving between processing points or transport legs.
Responsible partyThe latest scanning carrier or logistics partner.
What happens nextAnother hub, export, import or delivery scan may appear.
What to doCheck the route and contact the seller when the lack of movement exceeds the service expectation.
Customs / handoverCross-border processing
View all details for customs or handover status
What it meansThe shipment is undergoing customs, security, exchange-office or partner-transfer processing.
Responsible partyThe relevant customs authority, exchange office or receiving logistics partner.
What happens nextRelease, additional-document request, onward transport or a destination-carrier scan may follow.
What to doProvide requested import information and do not treat arrival at a customs facility as release.
Out for delivery / deliveredLast mile
View all details for delivery statuses
What it means“Out for delivery” indicates a delivery route scan; “delivered” indicates a recorded delivery event.
Responsible partyThe local delivery operator shown in the latest event.
What happens nextDelivery, pickup, reattempt or return may occur.
What to doFor a missing delivery, check the delivery location, household, reception desk and local depot before asking the seller to investigate.

Services and Delivery Times

XJD lists international small parcels, international express and international dedicated lines, including Europe rail, Europe trucking, TNT, JMYU and DHL entries. The published company pages describe service categories and destinations but do not provide a universal delivery standard for every route.

Service Comparison

ServiceService type
International small parcelsCross-border parcel service
View all details for international small parcels
Best forLower-volume cross-border e-commerce shipments.
CoverageInternational destinations selected through XJD’s product and quotation process.
Tracking levelDepends on the selected postal or logistics channel.
LimitationRoute-specific handoffs and customs processing can create scan gaps.
International expressExpress logistics service
View all details for international express
Best forTime-sensitive international documents or parcels selected by the shipper.
CoverageDestination and routing depend on the quotation and selected channel.
Tracking levelShipment visibility follows the operating express network.
LimitationNo universal XJD delivery guarantee is stated on the reviewed company pages.
International dedicated linesRail, road and named partner routes
View all details for international dedicated lines
Best forFBA and cross-border e-commerce freight requiring a route-specific transport plan.
CoverageXJD states coverage for the United States, Canada, European Union and United Kingdom.
Tracking levelEvents may be generated by XJD, overseas agents and destination delivery partners.
LimitationRail, road, customs and last-mile stages are subject to the chosen route.

Delivery Time

ServicePublished delivery standard
International small parcelsRoute-specific quotation; the reviewed XJD pages do not state one general number of days.
International expressRoute-specific quotation; delivery depends on origin, destination, customs and the operating partner.
Europe rail or roadRoute-specific quotation; rail and road transit are separate from destination customs and delivery.

Destination Country Delivery Times

Destination country or regionRoute planning note
United StatesXJD states FBA and dedicated-line coverage; obtain the route quotation for transit and customs timing.
CanadaXJD states FBA and dedicated-line coverage; destination clearance and last-mile handoff affect delivery.
European UnionXJD states FBA and dedicated-line coverage; country-specific customs and final delivery arrangements apply.
United KingdomXJD states FBA and dedicated-line coverage; request route-specific customs and delivery terms.

A quoted estimate is not automatically a guaranteed delivery date. Cut-off time, weekends, holidays, weather, peak periods, address quality, customs, restricted goods, partner handoffs and missing scans can change the actual delivery path.

Common Tracking Problems and Solutions

The correct escalation party depends on the latest physical event. The seller should usually coordinate an inquiry for a marketplace order, while the recipient should provide delivery evidence and the shipper should retain the label, invoice and handover records.

Problem & Solution

Problem or status shownCheck first
Invalid numberCheck every character and confirm that the seller supplied a tracking number rather than an order ID.
View all details for invalid-number problems
Likely causeTyping error, inactive label, wrong carrier or reference-number confusion.
Immediate actionCopy the original value, remove accidental punctuation only where required, and retry automatic carrier recognition.
EscalationAsk the seller to confirm the operating carrier and handover date.
ContactSeller first; XJD when the seller confirms XJD is the operating logistics party.
No update or label createdConfirm whether the parcel was physically handed over.
View all details for no-update problems
Likely causeElectronic pre-advice exists before acceptance, or the first scan has not propagated.
Immediate actionRequest the collection or warehouse handover record from the seller.
EscalationEscalate through the seller when the shipment misses the quoted route expectation.
ContactThe shipper or seller normally has the contractual transport relationship.
Customs hold or handover gapRead the latest country, facility and document request.
View all details for customs and handover issues
Likely causeImport review, tax or document processing, consolidation, or a partner’s first receipt scan.
Immediate actionSupply accurate invoice, consignee and import information when requested.
EscalationAsk the seller or XJD service desk which party currently holds the shipment.
ContactCustoms or the destination delivery operator only through the official instruction shown for the shipment.
Delivered but not receivedCheck the delivery location, household, reception desk and neighbours.
View all details for delivered-but-missing shipments
Immediate actionCheck the proof-of-delivery details and local delivery location, then contact the seller with the result.
Recipient actionConfirm whether a building manager, family member or neighbour accepted the parcel.
Shipper actionRequest a delivery investigation or claim through the applicable transport channel.
17TRACK limitation17TRACK can display available events but cannot retrieve the parcel or decide liability.
Return to sender, failed delivery or damagePreserve the packaging, photograph the condition and read the latest exception.
View all details for returns, failed delivery and damage
Likely causeAddress problem, unavailable consignee, refusal, restricted contents or transport damage.
Immediate actionContact the seller or shipper promptly and provide photographs, value evidence and the complete event history.
EscalationUse the service-specific inquiry or claim route supplied by the contracting party.
Who contacts whomThe shipper normally initiates a carrier investigation; the recipient reports the condition and delivery facts.

International Shipping, Customs and Carrier Handoffs

XJD describes overseas agents supporting destination-port customs clearance and delivery. International tracking may therefore combine XJD events with origin, line-haul, customs and last-mile events. A partner event does not by itself prove that XJD has physically received the parcel.

International Flow

StagePhysical custodian or responsible entity
Origin collection and consolidationSeller, warehouse or first transport partner.
View all details for origin collection
Typical eventLabel created, collected, received or warehouse processing.
What is happeningShipment data is matched to the physical parcel and prepared for transport.
Number changeA partner or destination number may be associated with the original record.
Customer actionVerify the address, contents and dispatch record with the seller.
Export processing and line-haulXJD, its contracted route operator or an origin export facility.
View all details for export and line-haul
Typical eventExport processing, departure, transport or arrival at an exchange facility.
What is happeningConsolidated shipments move through security, export controls and international transport.
Visibility gapPhysical movement between facilities may generate fewer scans than domestic delivery.
Customer actionDo not interpret a scan gap alone as loss; compare it with the quoted route and ask the shipper for an inquiry when appropriate.
Partner handoffOverseas agent, destination carrier or destination postal operator.
View all details for partner handoffs
Typical eventShipping data received, awaiting handoff, received by partner or destination processing.
What is happeningElectronic pre-advice, physical transfer and first receiving scan are separate events.
Number changeThe original number may continue, or a last-mile identifier may be linked.
Customer actionUse the destination operator shown in the event history only after a receiving scan or official handoff instruction.
Import customs and last mileDestination customs authority followed by the local delivery operator.
View all details for import and last-mile delivery
Typical eventImport review, release, arrival at local facility, out for delivery or delivered.
What is happeningCustoms assesses the import declaration before the destination operator completes delivery.
Customer actionPay assessed duties or provide documents only through an official destination instruction.
Important boundaryArrival at an exchange office or customs facility does not mean that customs has released the shipment.

Delivery Management and Post-shipment Options

The reviewed XJD pages provide tracking, quotation and contact entries. Address changes, interception, pickup appointments, redelivery and proof-of-delivery requests should be requested through the seller, XJD service desk or the destination operator identified in the latest event.

Lost, Damaged, Claims, Insurance and Refunds

A tracking inquiry asks where the shipment is; a transport investigation examines loss or delay; an insurance claim seeks covered compensation; postage refunds and marketplace refunds are separate processes. Preserve the packaging, label, invoice, photographs and delivery evidence. The shipper should normally begin a carrier claim because the shipper arranged the transport.

Shipping Restrictions and Special Handling

The applicable restrictions depend on the selected XJD route, origin, destination and transport mode. Shippers should obtain the current route rules before tendering batteries, liquids, dangerous goods, perishables or regulated products.

Shipping Restrictions

CategoryHandling principle
Dangerous goodsRequire route-specific acceptance and compliant declaration; refusal can cause return or delay.
Batteries and liquidsPackaging, transport mode and destination rules determine acceptance and inspection.
Perishables and restricted productsConfirm the selected route before dispatch because customs or partners may reject the shipment.

Customer Service

For XJD shipment support, start with the official website or the published Shenzhen telephone number. Prepare the tracking number, shipment date, service or route, origin and destination, latest scan, consignee details and any photographs or value evidence.

Customer Service

ChannelVerified contact or link
Official website and trackingXJD official website
View all details for the official website channel
Best forTracking, quotations, company information and online consultation entry.
Region and languageThe reviewed website is primarily Chinese-language and serves China-origin logistics customers.
Information to prepareShipment number, route, customer or consignee details and latest event.
LimitationTracking visibility depends on the selected XJD or partner channel.
Telephone0755-2919-6567
View all details for the XJD telephone channel
Best forShipment follow-up, quotations and customer-service escalation.
RegionPublished by the Shenzhen company website.
Information to prepareTracking number, shipment date, selected product, latest scan and destination.
LimitationThe reviewed contact page does not publish operating hours or a time zone.
Contact pageXJD contact page

Ecommerce and Business Tracking

Businesses using XJD should keep the merchant order ID, XJD or partner tracking number and any destination last-mile number as separate fields. 17TRACK can provide multi-carrier visibility where supported, helping a merchant standardize shipment events and investigate WISMO requests without treating an aggregated event as a carrier guarantee.

Developer/API Comparison

OptionProvider
17TRACK API17TRACK
View all details for the 17TRACK API option
Carrier coverageMulti-carrier tracking where supported by 17TRACK, including carrier-code routing supplied by the API documentation.
Primary useMerchant tracking aggregation, status normalization and multi-carrier shipment workflows.
Authentication17token request header.
Tracking and batch capabilityThe documented registration endpoint accepts an array of tracking records.
Current documentation17TRACK API documentation

FAQ

Basic FAQs

1. How do I track my XJD package?

Enter the shipment number on the official XJD website or use 17TRACK to view available events.

2. Where can I find my XJD tracking number?

Check the seller’s dispatch email, shipping label, XJD quotation or transport receipt.

3. What does an XJD tracking number look like?

XJD does not publish one universal public format on the reviewed pages, so use the exact number supplied by the seller or XJD.

4. Why has my XJD tracking number shown no event?

The label may exist before physical acceptance or the first partner scan; ask the seller to confirm handover.

5. How long does XJD delivery take?

Delivery depends on the selected small-parcel, express, rail, road or dedicated-line route, destination and customs process.

6. What should I do after an XJD delivery failure?

Check the address and latest exception, then ask the seller or the local delivery operator about redelivery or return handling.

7. What should I do if XJD says delivered but I have nothing?

Check the delivery location, household, reception desk and neighbours, then request delivery evidence through the seller or operating carrier.

8. How do I report an XJD lost or damaged shipment?

Give the shipper the tracking history, packaging, photographs, invoice and value evidence so the shipper can start the applicable investigation or claim.

9. Can XJD handle international packages?

Yes, XJD lists international small parcels, international express and international dedicated lines, including stated FBA coverage for several major markets.

10. How can I contact XJD?

Use the official contact page or call 0755-2919-6567 with the tracking number and latest scan ready.

Expert FAQs

11. Does XJD operate every transport leg in an international shipment?

No conclusion should be drawn from the brand name alone; XJD describes overseas agents and route-specific products, so the latest event identifies the current operational party.

12. Does a shipping-partner event mean XJD has received my parcel?

No; electronic pre-advice, physical handover and first receiving scan are separate milestones.

13. Can an international tracking number change after an XJD handoff?

The original number may continue, or a destination last-mile identifier may be linked; retain both values for support.

14. Does arrival at destination customs mean an XJD shipment is cleared?

No; arrival means processing has reached the customs or exchange stage, while release requires the relevant authority’s clearance event.

15. What information should an XJD business customer keep for API tracking?

Keep the merchant order ID, shipment number, carrier or partner identity, destination last-mile number and normalized status history.

Tracking API

17TRACK API
// Carrier official tracking API:
// Current public official tracking API not confirmed.
//
// 17TRACK API: POST https://api.17track.net/track/v2.4/register
// Required headers:
//   17token: YourKey
//   Content-Type: application/json
//
// Replace CARRIER_CODE with the current 17TRACK carrier code
// from the 17TRACK documentation. Do not guess the code for XJD.
fetch("https://api.17track.net/track/v2.4/register", {
  method: "POST",
  headers: {
    "17token": "YourKey",
    "Content-Type": "application/json"
  },
  body: JSON.stringify([
    {
      "number": "TRACKING_NUMBER",
      "carrier": "CARRIER_CODE"
    }
  ])
});

Sources & References

17TRACK is an independent tracking platform and is not affiliated with XJD.

A professional and stable global package tracking platform.

17TRACK
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