Turn every returninto a growth opportunity

AI-powered 24/7 returns automation that recovers revenue and fuels growth.

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What would you like to return?

Select return reason

Select return method

Trusted by 100,000+ brands and businesses
AliExpress
Baleaf
Cainiao
Anker
COOFANDY
eufy
XGIMI
SHARGE
totwoo
Vaporesso
GOELIA
Plaud

What Top Brands Say About Us

Real Feedback from Global Brands

Accurate, real-time tracking for millions of shoppers — an all-in-one platform we rely on every day.

Aliexpress Operations Team

Tracking and returns are clearer for customers — ops is more efficient, and satisfaction is up.

Head of Operations

Real-time tracking and smoother returns — built for global e-commerce and brands scaling abroad.

Head of eufy DTC Central

Manual tracking work down over 90%. Our tracking page is now a top traffic and conversion driver.

Head of Operations

Tracking workload cut by 75%, customer complaints down about 60%.

Baleaf Operations Team
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Impact That Compounds With Every Return

Optimize returns continuously through automation, revenue recovery, and lower logistics costs.

RECOVER REVENUEMonthly
20%+
REDUCE REVERSE LOGISTICS COSTSLive
18%+
AUTOMATED PROCESSING
7×24h
SUPPORT WORKLOAD
80%

How Much Revenue Can 17RETURNS Recover?

Average Monthly Return Loss$184,000
Estimated RecoveryRecoverable Revenue per Month$37,076

*Total Return Loss=(Orders×Return Rate)×(Refunds+Shipping+Labor+Chargeback Risk+Traffic Loss)

*Based on a 20.15% average recovery rate and industry reverse logistics costs. Actual results may vary

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  • Branded Self-Service Returns Portal

    Allow customers self-manage returns and exchanges, reducing support workload and improving satisfaction.

    • Customize branding, visuals and messaging
    • Auto-translate into multiple languages
    • Real-time refund & tracking updates with 9 automated milestones
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    From: To:
    It's time to return your items

    Return center
    Order numberEmail
    Color picker
    3.5xCustomer LTV

  • AI Workflows for 24/7 Returns Automation

    Describe return policies in plain language. AI builds the workflow automatically.

    • 9 triggers × 8 actions for complex return scenarios
    • AI answers return questions based on your policies
    • Filter pending returns by status, reason, channel, and more
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    AI AssistantBeta

    Good morning, how can I help you?

    Describe your scenario, or click a shortcut action.

    Describe your needs
    1
    10% handling fee for items ≥$15ID:101 · Item value ruleWhenValue ≥ $15ThenAdd 10% fee
    2
    Auto-process for quality issuesID:102 · Quality exceptionWhenReason = QualityThenAuto approve
    3
    Unshipped orders: Auto approvalID:103 · Pre-fulfillmentWhenStatus = UnshippedThenInstant refund
    −80%Support Workload

  • Multiple Ways to Recover Revenue

    Turn returns into retention opportunities with credits, exchanges, and smart incentives.

    • Prevent refunds with compensation, credits, or exchange offers
    • Drive retention after refunds with store credits
    • Revenue Recovery Dashboard with real-time return metrics
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  • Multi-Carrier Rate Comparison

    Automatically choose the best return shipping option while reducing reverse logistics costs.

    • Compare carrier rates in real time and recommend the best option
    • Supports USPS, DHL, UPS, FedEx and more
    • Multiple return addresses with automatic label generation
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Our Credentials, Your Confidence

SOC 2 Compliance

Certified for SOC 2 Compliance, ensuring reliable and secure data management.

ISO/IEC 27001 Certification

ISO/IEC 27001 Certified, showcasing our commitment to robust information security and privacy standards.

ISO/IEC 27701 Certification

ISO/IEC 27701 Certified, reinforcing our global privacy compliance framework and extending security measures.

GDPR Compliance

Complies with the GDPR, ensuring data privacy and protection for European users.

Find the Right Solution for Your Business

Go beyond tracking with solutions for post-purchase experience, returns automation, and global shipment visibility.

17TRACK Order Tracking

Transform post-purchase tracking into a branded experience that drives repeat purchases and builds customer loyalty.

Explore Order Tracking

17TRACK API

Connect to reliable shipment data from 3,500+ carriers through a single API, built for seamless system integration.

Explore API

Turn every returns into a growth opportunity

AI-powered 24/7 returns automation that recovers revenue and fuels growth.

Start Free TrialBook A Demo
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