EMS (Express Mail Service)

EMS (Express Mail Service) Tracking

EMS Tracking Made Easy and Efficient! With 17track at your service, tracking your EMS international shipments becomes a hassle-free experience. Simply enter your EMS tracking number (up to 40 numbers, one per line) to tap into our real-time tracking system. As your package crosses continents and cities, you'll receive detailed, up-to-the-minute updates that paint a clear picture of its journey. Whether your shipment is navigating through complex logistics networks or making its way to your doorstep, our platform ensures that you're equipped with the most current and comprehensive tracking information. Rely on 17track for seamless EMS tracking and stay informed about your international shipments every step of the way.

About EMS

EMS (Express Mail Service) is a global delivery network operated by the postal operators of the Universal Postal Union (UPU), connecting 175 countries and territories around the world. It is designed for the international shipment of documents and merchandise. As a priority express service, EMS is given precedence over other postal services, ensuring faster delivery times. One of its key strengths is convenience; the EMS global network boasts the most customer access points globally, largely due to its extensive use of Post Office counters. This network also ensures the largest last-mile coverage worldwide, making EMS uniquely positioned to reach every business and individual globally, supported by a robust postal delivery network.

The EMS Cooperative plays a crucial role within this framework. It's a body of the UPU, consisting of over 170 member countries collaborating to provide the high-speed EMS service. The Cooperative's structure includes the General Assembly (comprising all member countries), the EMS Cooperative Board (with nine elected members), and the EMS Unit, which serves as the executive arm and operates from the International Bureau of the UPU. The UPU itself is an inter-governmental organization and a central forum for cooperation among governments, postal services, and other stakeholders in the global postal sector. It focuses on maintaining the universal postal network, setting rules for international mail exchange among its 192 member countries, and enhancing service quality for customers.

How to Track EMS Packages?

  • Tracking EMS Package on their website

    Visit the EMS tracking website and enter your 13-digit alphanumeric tracking number in the provided field. It's important to enter this number exactly as it appears, including all digits and letters, to ensure accurate tracking. After entering your number, click the 'Track' button to receive real-time information about your package's location, its journey through various transit stages, and its estimated delivery time.

  • Tracking EMS Package on 17TRACK

    Step 1: Get your tracking number, you can find it in the receipt, outer packing of the package or the email;

    Step 2: Enter your tracking number and click on track.

    Step 3: View the tracking results.

Where can I find the tracking number?

In most cases, the shipper or the online retailer from whom you've purchased a product will provide you with this tracking number or ID. When you buy something online, this tracking information is often included in your order confirmation email or in a separate shipment tracking update. If you don't find the tracking number or ID in these communications, it's advised to contact the shipper or the online store for further details.

EMS Tracking Number Format

The EMS tracking number format typically consists of 13 characters, following a specific structure to ensure unique identification for each package. This format generally includes:

Two Capital Letters at the Beginning: The tracking number usually starts with two capital letters. The first letter is often an "E", signifying "Express mail". This is followed by another capital letter.

Nine Numerical Digits: After the initial two letters, the tracking number includes nine digits. These digits represent a unique serial number for the package.

Two Capital Letters at the End: The tracking number concludes with two capital letters. These letters usually represent the country code of the origin postal service. For example, "NZ" for New Zealand, or "CN" for China.

Here are a couple of examples to illustrate the format:

  • "EX123456789US": In this tracking number, "EX" denotes Express mail from the United States. The sequence "123456789" is the unique identifier for the shipment, and "US" indicates that it originated from the United States.
  • "EA987654321JP": Here, "EA" signals an express mail item from Japan. The number "987654321" serves as a distinct identifier for this package, with "JP" signifying Japan as the country of origin.

Each EMS package is assigned such a unique tracking number before shipment, enabling it to be tracked throughout its journey. This format and the unique number help in accurately monitoring the movement and status of the package in real-time.

EMS Tracking not working or updating

Ensure that you've input the correct tracking number using the proper format. If you encounter issues with your tracking ID, we recommend reaching out to your shipper or the online store where you made your purchase.

EMS Shipping Delivery Time

EMS shipping delivery time varies based on several factors such as the destination, the specific postal service offering EMS, the parcel's size and weight, and the mode of transportation. Generally, for parcels delivered within the same continent, EMS delivery takes about 2 to 5 business days. Shipments to the United States usually arrive within 5 to 7 business days. More remote destinations might experience slightly longer delivery times, typically around 10 to 12 business days. However, these timeframes are averages and actual delivery times can vary, so it's recommended to use tracking system for more precise information on your specific shipment.

Is EMS as fast as DHL?

When comparing the delivery speeds of EMS and DHL, DHL generally has a faster delivery time. DHL, an independent courier service, usually delivers within 1 to 3 working days to over 220 countries, benefiting from its extensive logistics network and infrastructure. In contrast, EMS delivery times typically range from 3 to 7 working days or sometimes longer, depending on the efficiency of the local postal services. This difference in speed is largely due to the respective operational models and global reach of each service.

EMS Contact Information

To contact EMS (Express Mail Service) for inquiries or assistance, you should reach out to your local EMS operator. The contact information for each country's EMS service can be found on the EMS website. On the site, there is a directory or a search function where you can find the contact details for the EMS operator in your specific country. This includes phone numbers, email addresses, and sometimes physical addresses. Please note that the EMS Cooperative Unit and the Universal Postal Union (UPU) do not provide tracking information over the phone.

What is the difference between tracking on 17TRACK and EMS (Express Mail Service)’s official website?

What makes us different is that 17TRACK is an all-in-one package tracking platform that brings together an ever-increasing number of 2,274 carriers.

Consumers: 17TRACK makes it a breeze to read and understand the tracking information, and with the use of the 17TRACK APP, you can also be notified of your package status updates.

Sellers: 17TRACK provides tracking solutions such as API, Shopify APP to perfectly meet your business scenarios: Batch track & trace, Auto-push, Notifications.

Why integrate with 17Track Tracking API for EMS (Express Mail Service) tracking?

✅Track and trace your shipments in bulk

✅24/7 tech support online

✅Stable service with tracking accuracy of up to 99.9%

✅Email notifications on package status

✅Dashboard and Data Analysis Visibility

✅Multi-account management, facilitating teamwork.

✅Logistics event translation, improving user experience.

Who is using 17Track to track EMS (Express Mail Service) packages?

Hundreds of millions of users in over 230 countries worldwide are using 17TRACK to track 2,274 carriers.

EMS (Express Mail Service) orders delivered from thousands of marketplaces around the world are trackable on the 17TRACK platform. For example: TikTok, Shopify, Amazon, Wish, AilExpress, etc.

What else can you do with 17TRACK?