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Correios Brazil

Correios Brazil Spårning

Ange spårningsnumret för Correios Brazil för att kontrollera den senaste leveransstatusen.

Spåra

Om Correios

Correios är Brasiliens utsedda nationella postoperatör, juridiskt Empresa Brasileira de Correios e Telégrafos. Correios driver inrikes post- och pakettjänster i Brasilien, internationell postmottagning och leverans, logistiktjänster för e-handel samt den brasilianska sista milen-leveransrollen för många inkommande postpaket som överlämnas av utländska postoperatörer.

Grundprofil

FältVerifierad information
Officiellt namnEmpresa Brasileira de Correios e Telégrafos, vanligtvis profilerat som Correios.
Officiell webbplatshttps://www.correios.com.br/
Typ av transportörNationell postoperatör, pakettransportör, internationell postoperatör, logistikleverantör och transportör för sista milen-leverans i Brasilien.
Primär regionBrasilien för inrikes leverans; internationella postflöden till och från Brasilien genom postutbyte och tullprocesser.
Spårningssidahttps://rastreamento.correios.com.br/
ModerorganisationFederalt offentligt företag kopplat till den brasilianska regeringsstrukturen; aktuella styrnings- och institutionsuppgifter bör kontrolleras på de officiella institutionssidorna.
Grundat och huvudkontorGrundat 1969 som ECT; huvudkontor i Brasília, Federal District, Brasilien, enligt officiell institutionsinformation.

Relationer mellan transportörsenheter

EnhetRelationssammanfattning
Empresa Brasileira de Correios e TelégrafosEmpresa Brasileira de Correios e Telégrafos är den officiella juridiska operatören bakom varumärket Correios.
Visa alla detaljer för Empresa Brasileira de Correios e Telégrafos
EnhetstypKanonisk transportör och brasiliansk postoperatör.
Varför det är viktigt för spårningOfficiell spårning, ersättningsanspråk, leveransförsök och meddelanden om tullrelaterad leverans hanteras i Correios-system när försändelsen är i Brasilien.
Officiellt underlagCorreios institutionssidor och officiella spårningsportal.
SEDEX, PAC, Carta Registrada och internationella tjänsterSEDEX, PAC, rekommenderad post och internationella postprodukter är tjänster som drivs eller tas emot av Correios enligt officiella tjänstesidor.
Visa alla detaljer för Correios-tjänster
EnhetstypDrivna tjänster.
Varför det är viktigt för spårningTjänsten avgör spårningens detaljeringsgrad, leveranshastighet, tilläggstjänster, anspråksväg och om internationella tullsteg visas.
Officiellt underlagCorreios inrikes-, internationella och e-handelstjänstesidor.
Correios Rastreamento och Minhas ImportaçõesCorreios Rastreamento tillhandahåller försändelsehändelser, medan Minhas Importações används för många tull- och importbetalningsåtgärder för inkommande internationella paket.
Visa alla detaljer för Correios spårningsprodukter
EnhetstypProdukter för spårning och importhantering.
Varför det är viktigt för spårningEtt paket kan visa spårningshändelser i Rastreamento samtidigt som det kräver åtgärder för skatt, dokument eller godkännande i Minhas Importações.
Officiellt underlagOfficiella portaler för Rastreamento och Minhas Importações.
Receita Federal och posttullens anläggningarBrasilianska tullmyndigheter, inte 17TRACK och inte den utländska säljaren, kontrollerar importbedömning och beslut om frigivning för postimporter till Brasilien.
Visa alla detaljer för brasilianska tullenheter
EnhetstypTull- och nätverks-/anläggningsenheter.
Varför det är viktigt för spårningImporthändelser såsom fiskal kontroll, skattebetalning eller begäran om dokumentation är inte normala inhemska leveransskanningar.
Officiellt underlagCorreios importvägledning och Receita Federal importregler.
Utländska postoperatörer och ecommerce line-haul-partnerUtländska postoperatörer kan utfärda det ursprungliga S10-spårningsnumret och lämna över paketet till Correios först efter ankomst och postutbyte i Brasilien.
Visa alla detaljer för överlämningar mellan partner
EnhetstypInternationella partner eller last-mile-partner.
Varför det är viktigt för spårningEn händelse med utländskt ursprung betyder inte att Correios fysiskt har paketet; Correios ansvar börjar normalt efter mottagande i Brasilien eller inlämning via en Correios-kanal.
Officiellt underlagUPU S10-regler, Correios internationell spårning och officiell importvägledning.
17TRACK17TRACK sammanställer tillgängliga spårningshändelser från Correios och andra transportörer men transporterar inte paket och godkänner inte tull, återbetalningar eller reklamationer.
Visa alla detaljer för relationen med 17TRACK
EnhetstypOberoende spårningsplattform för flera transportörer.
Varför det är viktigt för spårning17TRACK kan hjälpa till att identifiera överlämningar mellan transportörer och standardisera statusspråk, men officiella leveransändringar måste begäras via Correios eller säljaren.
Officiellt underlag17TRACK spårnings- och API-dokumentation.

Snabbsvar

För att spåra Correios-paket anger du objektkoden som visas på Correios-kvittot, e-postmeddelandet om ecommerce-försändelsen eller marknadsplatsens ordersida på Correios Rastreamento, eller använder 17TRACK för att visa tillgängliga händelser hos Correios och partnertransportörer. Om inget resultat visas, kontrollera först mellanslag, bokstäver, den avslutande landskoden, om säljaren endast har skapat en etikett och om paketet fortfarande är hos en ursprungstransportör utanför Brasilien.

Proffstips: 17TRACK är användbart för gränsöverskridande paket eftersom samma försändelse kan visa händelser från ursprungspost, flygbolag, tull och Correios. 17TRACK är oberoende och kan inte ändra en adress, frigöra tull, starta en återbetalning eller godkänna en reklamation.

Så spårar du Correios-paket

Correios-spårning börjar med en objektkod, inte ett ecommerce-ordernummer. Objektkoden kan utfärdas av Correios för inhemska försändelser eller av en utländsk postoperatör för inkommande internationella försändelser som senare levereras av Correios i Brasilien.

Spårningsvägar

VägSteg och bästa användning
Officiell Correios-spårningÖppna Correios Rastreamento, ange objektkoden exakt som den visas, granska händelserna och logga in eller använd länkade tjänster när en importåtgärd krävs.
17TRACK spårning med flera transportörerAnge samma spårningsnummer på 17TRACK när försändelsen kan omfatta en utländsk postoperatör, marketplace line-haul, tull och Correios last-mile-leverans.
Marknadsplatsens eller säljarens ordersidaAnvänd den för att bekräfta att säljaren har skickat ordern och för att hitta numret som transportören har utfärdat; förväxla inte order-ID:t med spårningsnumret.
Correios importtjänsterAnvänd Minhas Importações när Correios eller importhändelsen ber om skattebetalning, CPF-koppling, dokumentation eller köparåtgärd för ett inkommande paket.

Om den första händelsen saknas, be avsändaren om den transportörsutfärdade objektkoden, kontrollera om numret fortfarande endast är föraviserat, ta bort mellanslag och skiljetecken och bekräfta om Correios är den aktuella transportören eller endast den framtida brasilianska last-mile-operatören.

Format och exempel för spårningsnummer

Correios objektkoder följer ofta postala S10-liknande identifierare för registrerade försändelser, paket, EMS och internationell post, men Correios använder också inhemska tjänstefamiljer. Att det går att spåra hos Correios bevisar inte att Correios utfärdade numret; inkommande paket från Kina, USA, Europa eller andra länder behåller ofta ursprungspostens S10-nummer fram till leverans i Brasilien.

Spårningsnummerformat

IdentifierarfamiljNormaliserat mönster
Inhemsk Correios-objektkodAA ######### BR
Visa alla detaljer för inhemsk Correios-objektkod
Längd/strukturUsually two letters, nine digits including a check digit, and BR as country code when presented in S10-like form.
Issued byCorreios when the item is accepted through a Correios domestic or business channel.
Typical service/useDomestic parcel, registered mail, SEDEX, PAC or contract logistics depending on the service and label.
Who sees it and whereSender sees it on a counter receipt or electronic label; buyer sees it in the seller shipment notice or marketplace order.
Tracking scopeAcceptance, sorting, transport, delivery attempt, pickup, delivered, return and exception scans within the Correios network.
Important caveatDo not infer the service only from the first two letters; service mapping can vary by product, contract and system.
UPU S10 international outbound from BrazilR/C/E/L/U AA ######### BR
View all details for Correios international outbound S10 numbers
Längd/strukturThirteen characters: two service indicator letters, nine digits and BR as the issuing country code.
Issued byCorreios as the origin postal operator in Brazil.
Typical service/useInternational registered items, parcels, small packets and express postal items accepted in Brazil.
Who sees it and whereBrazilian sender, ecommerce merchant, recipient abroad and destination post may all see the same S10 number.
Tracking scopeOrigin acceptance and export in Brazil, handoff to international transport, destination postal or customs events where exchanged.
Important caveatDestination visibility depends on the destination postal operator and product; not every letter-like item receives full delivery tracking.
Inbound foreign-post S10 numberAA ######### CN, US, NL, SG or other country code
View all details for inbound foreign-post numbers
Längd/strukturThirteen-character S10 number issued by the origin post, such as LX ######### CN or CP ######### US.
Issued byThe origin postal operator, not Correios, unless the suffix is BR and the item started in Brazil.
Typical service/useCross-border ecommerce, international registered packets, parcels and EMS-like postal services entering Brazil.
Who sees it and whereMarketplace buyer sees it in the store order page; Correios may continue showing the same number after Brazilian receipt.
Tracking scopeOrigin scans, export, arrival in Brazil, customs, Correios distribution and final delivery when data is exchanged.
Important caveatCorreios tracking a foreign suffix number means Correios has data or later custody; it does not mean Correios created the number.
Merchant order or marketplace referenceStore-defined letters and digits
View all details for merchant references
Längd/strukturVaries by store or marketplace and may contain hyphens, internal order numbers or platform IDs.
Issued byMerchant, marketplace or logistics platform.
Typical service/useOrder lookup with the seller; not necessarily a carrier tracking number.
Who sees it and whereBuyer sees it on the checkout page or order confirmation email.
Tracking scopeUsually not accepted by Correios Rastreamento unless the merchant maps it to a carrier object code.
Important caveatAsk the seller for the Correios object code if the order ID returns no carrier events.
Delivery notice or pickup notice codeNotice-specific barcode or local reference
View all details for delivery notice identifiers
Längd/strukturVaries by notice and local process.
Issued byCorreios delivery or pickup process after an attempted delivery or hold event.
Typical service/usePickup at a Correios unit, proof of attempted delivery or local delivery management.
Who sees it and whereRecipient sees it on a physical notice, app message or tracking instruction.
Tracking scopeUsed to support pickup or identification; the shipment object code remains the primary tracking number.
Important caveatBring personal identification and the shipment code when collecting a held item.

Spårningsstatusar och betydelser

Correios statuses should be read as a custody timeline. A posted or received scan means physical acceptance; an electronic label or pre-advice status does not. Import or customs statuses mean the parcel is in a regulatory stage and may require action through official import channels.

Status Quick Lookup

StatusWhat it means
Objeto postadoCorreios or the origin post has physically accepted the item.
View all details for Objeto postado
Lifecycle stageAccepted.
Current responsible partyThe accepting carrier shown in the scan.
What happens nextSorting and transport to the next processing unit.
What you should doWait for movement unless the sender gave the wrong number or service.
Objeto recebido pelos Correios do BrasilAn inbound international item has been received by Correios in Brazil.
View all details for inbound receipt by Correios
Lifecycle stageCustoms/Handover.
Current responsible partyCorreios and Brazilian import processing, subject to customs control.
What happens nextImport review, possible tax or documentation request, then domestic distribution.
What you should doMonitor Correios and Minhas Importações for CPF, tax or documentation tasks.
Objeto em trânsitoThe parcel is moving between Correios units, partner facilities or postal exchange points.
View all details for Objeto em trânsito
Lifecycle stageIn transit.
Current responsible partyThe carrier or postal network segment currently moving the item.
What happens nextArrival scan at destination city, distribution center, customs point or delivery unit.
What you should doWait during normal transport gaps; check service disruptions and address quality if stalled.
Objeto encaminhado para fiscalização aduaneiraThe inbound parcel has entered customs or tax inspection.
View all details for customs inspection
Lifecycle stageCustoms/Handover.
Current responsible partyBrazilian customs authority with Correios as postal operator.
What happens nextRelease, tax assessment, request for information, return or retention depending on rules.
What you should doCheck Minhas Importações and provide requested information or pay assessed charges through official channels.
Saiu para entrega ao destinatárioThe item is with a delivery route for attempted delivery.
View all details for out for delivery
Lifecycle stageOut for delivery.
Current responsible partyLocal Correios delivery unit.
What happens nextDelivery, failed attempt, pickup instruction or address exception.
What you should doEnsure someone can receive the parcel and identification is available if signature or pickup is required.
Objeto entregue ao destinatárioCorreios has recorded delivery to the recipient, authorized person or delivery location.
View all details for delivered status
Lifecycle stageDelivered.
Current responsible partyCorreios completed delivery; recipient or building reception may now hold the item.
What happens nextNo further normal transport scans unless a correction or investigation is opened.
What you should doCheck mailbox, reception, family members, neighbors and proof of delivery before escalating.
Objeto aguardando retiradaThe item is held at a Correios unit for pickup.
View all details for pickup hold
Lifecycle stagePickup.
Current responsible partySpecified Correios agency or pickup point.
What happens nextRecipient pickup, expiration of hold period or return process.
What you should doBring ID, tracking number and any official notice; check the listed unit and deadline.
Endereço incorreto or entrega não efetuadaCorreios could not complete delivery because of address, access, absence or local delivery condition.
View all details for failed delivery
Lifecycle stageException.
Current responsible partyLocal Correios delivery unit and, for address corrections, usually the sender or seller.
What happens nextNew attempt, pickup hold or return depending on service and local rules.
What you should doContact Correios quickly with the object code and ask the seller to support address correction if required.
Objeto devolvido ao remetenteThe item is being returned to the sender after failed delivery, refusal, customs issue or expired pickup.
View all details for return to sender
Lifecycle stageReturn.
Current responsible partyCorreios or origin/destination postal operators depending on return stage.
What happens nextReturn routing to the sender or foreign postal operator.
What you should doContact the seller or sender immediately; 17TRACK cannot stop a return.

Tjänster och leveranstider

Correios delivery time depends on origin, destination CEP, service, posting cutoff, weekends, holidays, customs, import tax action, remote areas and service disruption. Official deadline calculators should be used for shipment-specific commitments.

Service Comparison

ServiceBest for
SEDEXFaster domestic parcel delivery within Brazil.
View all details for SEDEX
Service typeDomestic express parcel.
CoverageBrazil, subject to origin and destination availability.
Tracking levelParcel tracking with acceptance, transit, delivery attempt and delivery events.
Key size/weight conditionCheck current Correios limits and packaging rules by service.
Included protection/extra serviceAdditional services such as declared value or proof options may be available depending on product.
Main limitationDeadline and availability vary by CEP pair and posting cutoff.
PACEconomy domestic parcel delivery in Brazil.
View all details for PAC
Service typeDomestic economy parcel.
CoverageBrazil, subject to service availability.
Tracking levelTracked parcel events in Correios systems.
Key size/weight conditionCurrent size and weight rules must be checked on official Correios pages.
Included protection/extra serviceExtra services depend on posting channel and contract.
Main limitationSlower than express options and more sensitive to long-distance routing.
Carta RegistradaRegistered documents or small mail items requiring tracking evidence.
View all details for Carta Registrada
Service typeRegistered mail/document service.
CoverageBrazil, subject to mail rules.
Tracking levelTracking may focus on posting, transit and delivery confirmation rather than parcel-like granularity.
Key size/weight conditionDocument and mail-piece limits apply.
Included protection/extra serviceRegistration evidence; optional services depend on official product rules.
Main limitationNot suitable for merchandise that requires parcel service rules.
Correios InternacionalPostal export from Brazil and inbound postal delivery into Brazil.
View all details for Correios Internacional
Service typeInternational postal parcel, packet, document and express postal services.
CoverageCountries served through postal exchange agreements and current destination restrictions.
Tracking levelDepends on product and data exchange with the destination or origin postal operator.
Key size/weight conditionInternational destination-specific restrictions, customs declaration and prohibited-goods rules apply.
Included protection/extra serviceVaries by product; check declared value, registered and express options.
Main limitationCustoms and foreign postal operators can create visibility gaps and delays outside Correios control.

Delivery Time

ServicePublished delivery standard
SEDEXCalculated by origin CEP, destination CEP and posting conditions through Correios official deadline tools.
View all details for SEDEX delivery time
Business or calendar daysOfficial tools use service-specific working-day logic; check the calculator for the exact shipment.
Guarantee statusDo not treat an estimated deadline as a money-back guarantee unless the official product rules say so.
Starts counting fromPosting/acceptance and applicable cutoff rules.
Main delay factorsWrong CEP, remote area, failed delivery, weather, holidays, operational disruptions and security restrictions.
Official source date/validityUse current Correios price and deadline calculator for shipment-specific validity.
PACCalculated by origin and destination through official Correios tools; typically economy routing.
View all details for PAC delivery time
Business or calendar daysCheck official calculator.
Guarantee statusPublished estimate is not automatically a refund guarantee.
Starts counting fromPhysical posting accepted by Correios.
Main delay factorsLong-distance transfer, regional distribution, address issues and delivery attempts.
Official source date/validityUse current Correios calculator and product pages.
Inbound international parcelsVaries by origin post, export, airline capacity, Brazilian customs, tax payment and domestic Correios delivery.
View all details for inbound international delivery time
Business or calendar daysMixed postal and customs stages; many estimates are calendar-day ranges rather than guaranteed business-day commitments.
Guarantee statusCustoms and foreign-post stages are not guaranteed by Correios.
Starts counting fromOrigin acceptance for end-to-end estimates; Correios domestic handling starts after Brazilian receipt and import release steps.
Main delay factorsPre-advice without physical handoff, export backlog, customs assessment, unpaid taxes, missing CPF, prohibited item and destination CEP issue.
Official source date/validityUse Correios international import pages and tracking events for current stage.

Destination Country Delivery Times

Destination Country / RegionEstimated Delivery Time Range
United States10–35 business days for common postal parcel flows.
View all details for United States
Primary Service TypeInternational postal parcel, registered packet or EMS-like postal service from Brazil.
Average Delivery DaysAverage about 18–24 days in normal lanes.
Last-Mile Partner / Handoff CarrierUSPS for postal delivery.
Customs & Clearance TipsUS Customs and USPS handoff scans may appear after an air and exchange-office gap.
Canada12–40 business days.
View all details for Canada
Primary Service TypeInternational postal parcel or registered packet.
Average Delivery DaysAverage about 22–30 days.
Last-Mile Partner / Handoff CarrierCanada Post.
Customs & Clearance TipsCustoms review and remote-province routing can extend final delivery.
Mexico15–45 business days.
View all details for Mexico
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 25–34 days.
Last-Mile Partner / Handoff CarrierCorreos de México for postal delivery.
Customs & Clearance TipsImport processing and regional distribution may create long scan gaps.
United Kingdom10–30 business days.
View all details for United Kingdom
Primary Service TypeInternational postal parcel or packet.
Average Delivery DaysAverage about 17–23 days.
Last-Mile Partner / Handoff CarrierRoyal Mail or Parcelforce depending on product.
Customs & Clearance TipsVAT and customs data accuracy affect release and delivery notices.
Germany10–32 business days.
View all details for Germany
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 18–25 days.
Last-Mile Partner / Handoff CarrierDeutsche Post or DHL Paket for postal handoff.
Customs & Clearance TipsEU import VAT and complete customs declaration are critical.
France10–32 business days.
View all details for France
Primary Service TypeInternational postal parcel or packet.
Average Delivery DaysAverage about 18–26 days.
Last-Mile Partner / Handoff CarrierLa Poste or Colissimo.
Customs & Clearance TipsCustoms payment notice may be managed by the local postal operator.
Spain12–35 business days.
View all details for Spain
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 20–28 days.
Last-Mile Partner / Handoff CarrierCorreos Spain.
Customs & Clearance TipsCanary Islands and non-mainland destinations may require extra import handling.
Italy12–40 business days.
View all details for Italy
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 22–30 days.
Last-Mile Partner / Handoff CarrierPoste Italiane.
Customs & Clearance TipsImport review and local hub congestion can cause status pauses.
Netherlands10–30 business days.
View all details for Netherlands
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 17–24 days.
Last-Mile Partner / Handoff CarrierPostNL.
Customs & Clearance TipsEU VAT and electronic customs data reduce manual holds.
Portugal10–35 business days.
View all details for Portugal
Primary Service TypeInternational postal parcel and registered packet.
Average Delivery DaysAverage about 18–26 days.
Last-Mile Partner / Handoff CarrierCTT.
Customs & Clearance TipsCustoms portal action may be required after arrival.
Poland12–38 business days.
View all details for Poland
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 22–29 days.
Last-Mile Partner / Handoff CarrierPoczta Polska.
Customs & Clearance TipsEU import data and local customs notices should be monitored.
Sweden12–38 business days.
View all details for Sweden
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 21–29 days.
Last-Mile Partner / Handoff CarrierPostNord.
Customs & Clearance TipsVAT collection and recipient notification may occur before final delivery.
Belgium10–32 business days.
View all details for Belgium
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 18–25 days.
Last-Mile Partner / Handoff Carrierbpost.
Customs & Clearance TipsCustoms declaration accuracy affects EU import processing.
Switzerland12–35 business days.
View all details for Switzerland
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 20–27 days.
Last-Mile Partner / Handoff CarrierSwiss Post.
Customs & Clearance TipsSwiss import VAT and duty assessment can add recipient action.
Japan12–35 business days.
View all details for Japan
Primary Service TypeInternational postal parcel or EMS-like service.
Average Delivery DaysAverage about 18–26 days.
Last-Mile Partner / Handoff CarrierJapan Post.
Customs & Clearance TipsDetailed item description and value support faster customs handling.
South Korea12–38 business days.
View all details for South Korea
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 20–28 days.
Last-Mile Partner / Handoff CarrierKorea Post.
Customs & Clearance TipsRecipient identification and customs data can affect import release.
China15–45 business days.
View all details for China
Primary Service TypeInternational postal parcel, registered packet or ecommerce postal return.
Average Delivery DaysAverage about 25–34 days.
Last-Mile Partner / Handoff CarrierChina Post or local postal partner.
Customs & Clearance TipsExport and import handoff scans can be separated by long airline or exchange-office gaps.
Australia15–45 business days.
View all details for Australia
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 25–33 days.
Last-Mile Partner / Handoff CarrierAustralia Post.
Customs & Clearance TipsBiosecurity restrictions are strict; prohibited organic materials may be delayed or refused.
New Zealand15–45 business days.
View all details for New Zealand
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 26–35 days.
Last-Mile Partner / Handoff CarrierNZ Post.
Customs & Clearance TipsRemote routing and biosecurity review can extend delivery.
Singapore12–35 business days.
View all details for Singapore
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 19–27 days.
Last-Mile Partner / Handoff CarrierSingPost.
Customs & Clearance TipsGST and customs declaration data may affect release.
Malaysia15–45 business days.
View all details for Malaysia
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 25–34 days.
Last-Mile Partner / Handoff CarrierPos Malaysia.
Customs & Clearance TipsLocal customs and regional distribution can add pauses after arrival.
Thailand15–45 business days.
View all details for Thailand
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 25–35 days.
Last-Mile Partner / Handoff CarrierThailand Post.
Customs & Clearance TipsRecipient contact information helps if customs requests confirmation.
India18–55 business days.
View all details for India
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 30–42 days.
Last-Mile Partner / Handoff CarrierIndia Post.
Customs & Clearance TipsCustoms and regional sorting often create longer scan gaps.
Chile10–35 business days.
View all details for Chile
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 18–27 days.
Last-Mile Partner / Handoff CarrierCorreosChile.
Customs & Clearance TipsCustoms duties and recipient notices may be handled locally.
Argentina12–45 business days.
View all details for Argentina
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 24–34 days.
Last-Mile Partner / Handoff CarrierCorreo Argentino.
Customs & Clearance TipsRecipient customs declaration or tax action may be required.
United Arab Emirates12–38 business days.
View all details for United Arab Emirates
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 22–30 days.
Last-Mile Partner / Handoff CarrierEmirates Post or postal delivery partner.
Customs & Clearance TipsPhone number and address precision are important for local delivery contact.
South Africa20–60 business days.
View all details for South Africa
Primary Service TypeInternational postal parcel.
Average Delivery DaysAverage about 35–48 days.
Last-Mile Partner / Handoff CarrierSouth African Post Office or local postal arrangements where available.
Customs & Clearance TipsOperational constraints and customs processing can make this lane less predictable.

The destination-country ranges above are professional planning estimates for postal export from Brazil and comparable postal handoff lanes. They are not Correios guarantees; shipment-specific official deadlines must be checked on Correios tools and actual delivery can change because of customs, seasonal peaks, strikes, weather, aircraft capacity and destination-post operations.

Vanliga spårningsproblem och lösningar

Problem & Solution

Problem/status shownImmediate action
Invalid tracking numberRemove spaces and punctuation, verify all letters and ask the sender for the Correios object code.
View all details for invalid tracking number
Likely causeOrder ID, typo, not-yet-uploaded label or wrong carrier selection.
Check firstReceipt, seller shipment email, suffix country code and 17TRACK carrier detection.
When to escalateIf the sender cannot provide a carrier-issued number after shipment confirmation.
Who to contactSeller or sender first; Correios if the number is valid in Correios systems.
No tracking after label createdWait for physical acceptance and ask the seller whether the item was actually posted.
View all details for no tracking after label creation
Likely causeElectronic pre-advice exists but the item has not been handed to the carrier.
Check firstFirst physical posting scan such as Objeto postado or origin-post acceptance.
When to escalateIf seller promises posting but no acceptance appears after the seller’s handling time.
Who to contactSeller or marketplace; Correios may not have custody yet.
Long time in transitCompare the last scan with the service lane and check for customs, holiday or disruption events.
View all details for long time in transit
Likely causeIntercity transfer, air exchange, customs queue or missed intermediate scan.
Check firstLast facility, destination CEP, service type and whether import action is pending.
When to escalateAfter the official expected deadline or when tracking explicitly requests action.
Who to contactCorreios for domestic custody; seller or origin post for pre-Brazil stages.
Customs hold or fiscal inspectionOpen Minhas Importações and follow official instructions for CPF, documents or tax payment.
View all details for customs hold
Likely causeImport tax assessment, missing data, prohibited/restricted item review or random inspection.
Check firstCorreios import portal and official customs notice.
When to escalateIf action is completed but tracking does not progress after the official processing window shown by Correios.
Who to contactCorreios import support and, where needed, seller for invoice or product details.
Delivery failed or address issueCheck the address, building access and whether the parcel is held for pickup.
View all details for delivery failure
Likely causeRecipient absent, incomplete address, unsafe area, access restriction or incorrect CEP.
Check firstTracking instruction, pickup unit, ID requirement and sender address data.
When to escalateImmediately if a return-to-sender status appears or the pickup deadline is approaching.
Who to contactCorreios for local instructions and seller for address correction or reshipment.
Delivered but not receivedCheck mailbox, condominium reception, household members, neighbors and proof of delivery before opening a complaint.
View all details for delivered but not received
Likely causeReceived by authorized person, building reception, misdelivery or premature scan correction.
Check firstDelivery location, time, recipient name where available, building logs and camera records.
When to escalateIf local checks do not locate the item promptly after the delivery scan.
Who to contactCorreios customer service and the seller if a commercial refund or replacement is needed.
Lost or damaged parcelKeep packaging, photos, invoice and tracking evidence; open the appropriate Correios complaint or ask the sender to file.
View all details for lost or damaged parcel
Likely causeDamage in transit, content issue, non-delivery after investigation threshold or return problem.
Check firstService type, declared value, complaint eligibility and required evidence.
When to escalateAfter official deadline or immediately for visible damage at delivery.
Who to contactSender for postage claim; marketplace seller for order refund; Correios for official complaint.

Tull vid internationell frakt och överlämningar mellan transportörer

For international parcels, Correios can be the origin post, destination post, or both only on the Brazil side. A foreign tracking number may remain valid after handoff, but custody and responsibility change as the parcel moves through export, airline transport, Brazilian customs and Correios domestic delivery.

International Flow

StageWhat is happening
Origin acceptanceThe sender posts the item with Correios in Brazil or with a foreign postal operator abroad.
View all details for origin acceptance
Physical custodian/responsible entityOrigin carrier.
Typical tracking eventPosted, accepted or received by origin post.
Can the tracking number change?Usually the S10 number continues, but merchant references may differ.
Normal visibility gapShort gap before export processing.
What the customer should doConfirm the tracking number and customs declaration data with the sender.
Export processingThe origin post sorts the item for international dispatch and export control.
View all details for export processing
Physical custodian/responsible entityOrigin post and export facility.
Typical tracking eventForwarded, dispatched or leaving origin country.
Can the tracking number change?Normally no for postal S10, but line-haul internal references can exist.
Normal visibility gapSeveral days to weeks during export queue or flight capacity constraints.
What the customer should doWait unless the seller has not physically shipped the item.
International transport and postal exchangeThe parcel travels by air or other line-haul to the destination exchange office.
View all details for international transport
Physical custodian/responsible entityAirline, line-haul provider and postal exchange operators.
Typical tracking eventDispatched abroad, arrived at destination country or received by Correios Brazil.
Can the tracking number change?Usually no for postal exchange; last-mile systems may add an internal barcode.
Normal visibility gapLongest normal gap often occurs between export dispatch and import receipt.
What the customer should doUse 17TRACK to check both origin and destination events.
Import customs in BrazilBrazilian authorities assess import data, taxes, prohibited items and release conditions.
View all details for import customs in Brazil
Physical custodian/responsible entityCustoms authority with Correios postal handling.
Typical tracking eventFiscalização aduaneira, tax payment required, released or returned.
Can the tracking number change?The foreign S10 number commonly remains the visible tracking number.
Normal visibility gapNo universal clearance time; inspection and payment status control the delay.
What the customer should doCheck Minhas Importações, pay official charges if due and provide documents if requested.
Correios domestic deliveryAfter release, Correios routes the parcel to the destination CEP and attempts delivery or pickup.
View all details for Correios domestic delivery after import
Physical custodian/responsible entityCorreios domestic network and local delivery unit.
Typical tracking eventForwarded to distribution unit, out for delivery, delivered, pickup or failed delivery.
Can the tracking number change?Usually the same public tracking number remains; internal handling labels may not be visible to the recipient.
Normal visibility gapDomestic transfer gaps depend on distance and local routing.
What the customer should doPrepare for delivery, check pickup notices and contact Correios if the official deadline or instruction requires action.

Leveranshantering och alternativ efter avsändning

Delivery Management

OptionWho can request
Pickup at Correios unitRecipient or authorized person with identification where allowed.
View all details for pickup at Correios unit
EligibilityAvailable when tracking says the object is awaiting pickup.
Deadline/available stageShown in the official tracking or notice; check the listed unit.
FeeNo separate fee confirmed for normal pickup; import charges may still be due.
Guaranteed?Only if the parcel is still within the hold period and identification requirements are met.
Official action linkCorreios Rastreamento
Import tax or document actionRecipient/importer in Brazil.
View all details for import action
EligibilityInbound international parcels when Correios import systems request action.
Deadline/available stageDuring fiscal inspection or after tax assessment before final delivery or return.
FeeTaxes, postal import service charges or other official charges may apply.
Guaranteed?Payment or document submission does not guarantee customs release if rules are not met.
Official action linkMinhas Importações
Address correction or delivery issue supportOften sender or seller; recipient may report local delivery information.
View all details for address correction support
EligibilityDepends on service, delivery stage and official Correios rules.
Deadline/available stageBefore return routing becomes irreversible.
FeeNot uniformly confirmed; check official channel.
Guaranteed?No; correction may not be possible after certain scans.
Official action linkCorreios customer service

Förlorat, skadat, ersättningsanspråk, försäkring och återbetalningar

A Correios complaint, a postal indemnity claim, a postage refund and an ecommerce refund are separate processes. The sender usually controls postage compensation, while the buyer normally works with the seller or marketplace for order refunds.

Claims and Refunds

ProcessUse when
Correios complaint or service requestTracking is late, delivery failed, delivered-but-not-received, damaged or requires investigation.
View all details for Correios complaint
Who filesSender, recipient or authorized customer depending on service and complaint type.
Earliest/latest filing timeUse official Correios deadlines for the specific service; no single universal threshold applies.
Required evidenceTracking number, posting date, addresses, service type, item description, photos and invoice where applicable.
Possible outcomeInvestigation, delivery clarification, return information or referral to compensation process.
Official linkCorreios central de atendimento
Indemnity or insurance claimThe service rules allow compensation for loss, damage or declared value.
View all details for indemnity claim
Who filesNormally the posting customer or contract holder; recipient support may be required for damage evidence.
Earliest/latest filing timeDepends on domestic/international product and official claim rules.
Required evidenceReceipt, declared value, invoice, photos, packaging, contents and official complaint reference.
Possible outcomeApproval, partial compensation, denial or request for more documentation.
Official linkCorreios official service rules
Marketplace refund or replacementThe buyer paid a seller and needs commercial resolution for non-delivery, damage or return.
View all details for marketplace refund
Who filesBuyer through the seller or marketplace platform.
Earliest/latest filing timeDetermined by the marketplace buyer-protection policy, not Correios.
Required evidenceOrder ID, tracking screenshot, seller messages, photos and delivery problem description.
Possible outcomeRefund, replacement, seller investigation or dispute decision.
Official linkUse the specific marketplace help center and Correios tracking as evidence.

Fraktbegränsningar och särskild hantering

Shipping Restrictions

CategoryProhibited or restricted
Dangerous goodsRestricted or prohibited depending on item, packaging and transport mode.
View all details for dangerous goods
Typical examplesFlammable liquids, gases, explosives, corrosives and certain aerosols.
Key condition/packagingMust follow current Correios and aviation/postal rules where accepted.
Transport limitationMay be barred from air or international postal channels.
Possible tracking/delivery impactRefusal, return, customs hold or seizure.
Official rulesCheck Correios prohibited and restricted items pages before posting.
Batteries and electronicsRestricted; lithium batteries often require product-specific compliance.
View all details for batteries and electronics
Typical examplesPower banks, loose lithium batteries, phones and devices containing batteries.
Key condition/packagingProper declaration, equipment installation and protective packaging may be required where allowed.
Transport limitationAir and international rules are stricter than many domestic ground movements.
Possible tracking/delivery impactExport refusal, return or customs inspection.
Official rulesUse Correios and destination-country restrictions.
Food, plants and animal productsOften restricted and subject to sanitary or biosecurity rules.
View all details for organic products
Typical examplesSeeds, plants, meat, dairy, perishables and biological materials.
Key condition/packagingPermits, certificates and destination rules may apply.
Transport limitationPerishability and quarantine rules can prevent carriage.
Possible tracking/delivery impactCustoms or agricultural inspection, destruction or return.
Official rulesCheck Correios and destination customs rules.
High-value or controlled goodsRestricted by value, customs documentation or legal control.
View all details for high-value or controlled goods
Typical examplesJewelry, currency-like items, medicines, weapons, documents of value and controlled products.
Key condition/packagingDeclared value, insurance, licenses or alternative carrier service may be needed.
Transport limitationSome items are not accepted in postal channels.
Possible tracking/delivery impactRefusal, additional inspection, tax assessment or loss of compensation eligibility.
Official rulesConfirm with Correios before posting.

Kundtjänst

Before contacting Correios, prepare the tracking number, posting date, origin and destination CEP, service name, most recent scan, sender or seller details, item description, invoice/value proof and photos for damage.

Kundtjänst

ChannelVerified contact/link
Tracking portalCorreios Rastreamento
View all details for tracking portal
Best forCurrent shipment events, pickup instructions and import-action prompts.
Region/languageBrazil, Portuguese.
Hours and time zoneOnline portal availability; operational updates depend on scans.
Information to prepareTracking number/object code.
Important limitationTracking page does not itself change addresses or approve compensation.
Customer service centerCorreios Central de Atendimento
View all details for Correios customer service center
Best forComplaints, delivery problems, service requests and support options.
Region/languageBrazil, Portuguese.
Hours and time zoneCheck the current official page for phone and attendance hours.
Information to prepareObject code, personal data, service, addresses and issue evidence.
Important limitationEligibility and response route depend on service and complaint type.
Agency locatorCorreios agency and service locator
View all details for Correios agency locator
Best forFinding pickup, posting or service units.
Region/languageBrazil, Portuguese.
Hours and time zoneUnit hours vary by location; confirm on the locator.
Information to prepareCEP, city, neighborhood and service needed.
Important limitationA unit may not handle every service or international import issue.
Import portalMinhas Importações
View all details for Minhas Importações
Best forInbound international parcels, tax payment, CPF linkage and document actions.
Region/languageBrazil, Portuguese.
Hours and time zoneOnline portal; payment and processing depend on official deadlines.
Information to prepareTracking number, CPF, invoice/order proof and payment method if required.
Important limitationOnly official portal instructions should be used for import payments.

E-handel och företagsspårning

Consumers should use official Correios tracking or 17TRACK. Merchants need batch visibility, exception monitoring, standardized statuses and multi-carrier handoff recognition, especially when a parcel begins with an origin post and later becomes a Correios last-mile delivery in Brazil.

Developer/API Comparison

OptionProvider
Official Correios business integrationsCorreios
View all details for official Correios business integrations
Carrier coverageCorreios services and contract logistics where available.
Primary useBusiness posting, labels, prices, deadlines, service consultation and contract operations.
AuthenticationRequires current Correios developer or contract credentials where provided.
Tracking/batch/webhook capabilityCapabilities depend on the official Correios API product and contract; public tracking endpoint details must be verified in current documentation.
Current developer documentationCorreios developers
Migration/deprecation noteDo not use old SOAP or unofficial examples without checking current Correios documentation and authentication requirements.
17TRACK Tracking API17TRACK
View all details for 17TRACK Tracking API
Carrier coverageMulti-carrier tracking including Correios where supported by 17TRACK carrier routing.
Primary useBatch registration, tracking aggregation, carrier auto-detection and standardized shipment events.
Authentication17token header with a valid 17TRACK API key.
Tracking/batch/webhook capabilityRegistration endpoint and API features described in 17TRACK API documentation.
Current developer documentation17TRACK API documentation
Migration/deprecation noteUse the current v2.4 registration endpoint shown in 17TRACK documentation.

FAQ

1. How do I track my Correios package?

Enter the object code on Correios Rastreamento or use 17TRACK to see available Correios and partner-carrier events.

2. Where do I find my Correios tracking number?

Look on the Correios receipt, electronic label, seller shipment email, marketplace order page or import notice; an order ID is not the same as a Correios object code.

3. What does a Correios tracking number look like?

Many Correios and postal numbers use two letters, nine digits and a two-letter country code, such as AA ######### BR for Brazil-issued postal identifiers.

4. When will the first Correios tracking event appear?

The first meaningful event appears after physical posting or receipt; label creation or seller pre-advice does not prove Correios has the parcel.

5. Why is my Correios tracking not updating?

Correios tracking may pause during long-distance transport, export, airline movement, customs review, tax payment or missed intermediate scans.

6. How long does Correios delivery take?

Correios delivery time depends on service, origin CEP, destination CEP, posting cutoff, customs and local conditions; use the official Correios deadline calculator for shipment-specific estimates.

7. What should I do if Correios says delivery failed?

Check the stated reason, confirm the address and building access, look for pickup instructions, and contact Correios or the seller before the parcel is returned.

8. What should I do if Correios says delivered but I did not receive the parcel?

Check mailbox, reception, family members, neighbors and delivery evidence first, then open a Correios complaint and notify the seller if the item is still missing.

9. How do I report a lost or damaged Correios parcel?

Keep the packaging, photos, invoice and tracking number, then use Correios customer service; the sender or contract holder may need to file compensation claims.

10. How do I contact Correios customer service?

Use Correios Central de Atendimento, the official tracking portal, Minhas Importações for import parcels, or the agency locator for local pickup and posting services.

11. Does Correios issue every number that appears on Correios tracking?

No. Correios can track inbound foreign-post numbers after the parcel is received in Brazil, but the original number may have been issued by China Post, USPS, PostNL, Singapore Post or another origin post.

12. What is Minhas Importações for Correios parcels?

Minhas Importações is the Correios import portal used for many inbound international parcels that require CPF linkage, tax payment, document submission or other official import actions.

13. Does “received by Correios Brazil” mean customs is complete?

No. Receipt by Correios in Brazil means postal handoff or arrival data; customs inspection, tax assessment and release may still occur before domestic delivery.

14. Can a Correios service be identified only from the first two letters?

Not reliably. Postal prefixes can indicate broad identifier families, but service mapping depends on the product, contract, origin country and current Correios systems.

15. Who is responsible when a foreign parcel has not arrived in Brazil?

Before Brazilian receipt, the origin post, seller or line-haul partner is usually responsible; Correios normally becomes the Brazilian postal operator after handoff or arrival processing.

16. Can businesses track Correios shipments through an API?

Businesses should check current Correios developer documentation for official integrations or use 17TRACK API for multi-carrier tracking aggregation and standardized event visibility.

Tracking API

// 1. Correios official tracking API
// Current public official tracking API endpoint, method, authentication and request body
// are not confirmed for unrestricted public use in this page.
// Business users should verify current Correios developer documentation and contract access:
// https://www.correios.com.br/atendimento/developers
// Do not copy old SOAP or unofficial examples without checking current Correios migration rules.

// 2. 17TRACK API
// Register a Correios tracking number with 17TRACK.
// CARRIER_CODE is left as a placeholder if your integration has not confirmed the current
// 17TRACK carrier code for Correios in your account or carrier list.

POST https://api.17track.net/track/v2.4/register
Headers:
  17token: YourKey
  Content-Type: application/json

Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]

Källor och referenser

17TRACK is an independent tracking platform and is not affiliated with Correios.

A professional and stable global package tracking platform.

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