XDP DELIVERIES Tracking

Please enter the XDP DELIVERIES tracking number to check the latest shipping status.

https://track.xdp.co.uk/

TRACK

About XDP Deliveries

XDP Deliveries is a United Kingdom parcel and freight network focused on B2C delivery of large, non-standard and irregular-dimension freight. Its published network covers Mainland UK, Scotland, Northern Ireland, the Channel Islands and the Isle of Wight. XDP Deliveries provides domestic collection, depot processing, final-mile delivery, delivery notifications and delivery confirmation.

Carrier Overview

Field	Verified information
Official name	XDP Deliveries
Official website	https://xdp.co.uk/
Carrier type	UK parcel and freight network with domestic final-mile delivery.
Primary region	Mainland UK, Scotland, Northern Ireland, the Channel Islands and the Isle of Wight.
Official tracking page	XDP Deliveries tracking
Formation	The company states that it was formed in 1995.

Carrier Entity Relationships

Entity	Relationship to XDP Deliveries
XDP Deliveries	XDP Deliveries operates a UK parcel and freight network and performs collection, sorting, depot movement and final-mile delivery.
1Man, 1+ and 2Man	These are delivery services operated by XDP Deliveries for different freight sizes and delivery-assistance requirements.
XDP Deliveries portal and app	The portal and app provide consignment entry, tracking, notifications and delivery confirmation for supported customers.
Local collection and delivery depots	XDP Deliveries depots scan freight into the network, route consignments and begin final-mile delivery.
17TRACK	17TRACK is an independent tracking platform that may aggregate available XDP Deliveries events; it does not transport freight or resolve delivery disputes.

Quick Answer

To track an XDP Deliveries consignment, use the official tracking page and enter the consignment reference together with the delivery postcode. You can also enter the available tracking identifier in 17TRACK. If no result appears, check the reference characters, postcode, shipment activation, and whether the seller has physically handed the freight to XDP Deliveries. 17TRACK is independent and cannot change an address, arrange delivery, approve a refund or file a claim for you.

How to Track XDP Deliveries Packages

The official route is the most useful choice when the consignment requires a postcode, delivery instructions or delivery confirmation. 17TRACK is useful when you want an independent multi-carrier view.

Tracking paths

Path	Steps
Official XDP Deliveries tracking	1. Open the official tracking page. 2. Enter the consignment reference. 3. Enter the delivery postcode. 4. Review scans, delivery updates and available confirmation.
17TRACK	1. Open 17TRACK. 2. Enter the available identifier. 3. Allow automatic carrier recognition or select the carrier when offered. 4. Compare the latest event with the official result.
No reference yet	Ask the seller or sender for the XDP Deliveries consignment reference. An order number is not necessarily a carrier tracking number.

Pro Tip: Keep the order number, consignment reference, delivery postcode and seller contact details together. XDP Deliveries states that delivery issues are normally handled most quickly through the sender or supplier.

Tracking Number Formats and Examples

XDP Deliveries publicly describes its customer-facing identifier as a consignment reference, but the supplied official material does not publish a fixed character pattern or a guaranteed length. Do not infer the service, weight or delivery date from a prefix alone.

Tracking Number Format

Identifier family

Normalized pattern

XDP Deliveries consignment reference

Carrier-issued reference; use the exact characters supplied by the sender, for example REF-####-####.

View all details for the XDP Deliveries consignment reference

Issued by	The reference is associated with an XDP Deliveries consignment created by the sender or customer.
Typical use	Domestic large or non-standard freight tracking.
Where seen	Seller dispatch messages, the XDP Deliveries portal, delivery notifications or consignment records.
Tracking scope	Events become useful after the consignment is accepted and scanned into the network; manifest creation alone does not prove physical receipt.
Caveat	The official material does not publish a universal format, so the official tracking page should validate the reference.

Order or reference number

Merchant-created identifier; it is not automatically an XDP Deliveries tracking reference.

View all details for an order or reference number

Issued by	The retailer, marketplace or sender.
Typical use	Order lookup, customer service and purchase reconciliation.
Where seen	Order confirmation or seller account.
Tracking scope	It may locate an order in the seller system but may not return carrier scans.
Caveat	Ask the sender to convert it to the carrier consignment reference before tracking.

Postcode

Delivery-location verification input used with the official tracking page.

Tracking Statuses and Meanings

The following interpretations use the status wording published in the official FAQ. The responsible party can change as freight moves from the sender to a collection depot, delivery depot and final-mile driver.

Status Quick Lookup

Status	Meaning
Manifested / awaiting collection	The sender has created or submitted shipment information; physical acceptance may still be pending.
Scanned into network	The consignment has received a network scan and can progress through depot handling.
Delivered	The item has been recorded as successfully delivered.
Carded	A driver attempted delivery, but nobody was available to accept the item.
Check Address	The driver cannot locate the property and needs further information.
Service Fail	An external issue, such as vehicle breakdown, traffic incident or adverse weather, affected service.
Consignment Split	The depot has received only part of the order from the supplier.
Return	The item has been returned to the sender; contact the supplier for the next resolution.

Services and Delivery Times

XDP Deliveries publishes three principal domestic freight services. Published windows are service estimates and are subject to the stated offshore conditions, routing, address, capacity and operational disruption.

Service Comparison

Service	Best for
1Man	Large and non-standard freight up to 50 kg and 3.2 m in length.
1+	Non-standard freight up to 75 kg and 3.5 m in length, with ground-floor room-of-choice delivery.
2Man	Larger freight up to 150 kg and 4 m in length, with a dedicated delivery day and two-person handling.

Delivery Time

Service	Published delivery standard
1Man	1–3 days, subject to offshore shipping.
1+	3–5 days.
2Man	3–5 days, subject to offshore shipping; a dedicated delivery day is arranged.

Destination Country Delivery Times

Destination country or region	Published coverage and timing
Mainland UK	Domestic 1Man, 1+ and 2Man services; published windows depend on the selected service.
Scotland	Included in the stated UK-wide network; routing and postcode can affect the delivery window.
Northern Ireland	Covered by the national network; the sender must provide a product EORI number.
Isle of Wight	Included in published UK coverage; local routing can affect timing.
Jersey and Guernsey	Offshore delivery is supported; a commercial invoice is required when manifesting.

The official material does not publish a country-by-country international delivery-time schedule. XDP Deliveries should therefore be treated as a UK-focused domestic freight network rather than an international postal service. A delivery estimate is not a money-back guarantee.

Common Tracking Problems and Solutions

Problem & Solution

Problem or status	Immediate action
Invalid reference	Copy the consignment reference exactly and ask the sender to confirm that it is a carrier reference rather than an order number.
No tracking event	Check whether the sender has handed the freight to XDP Deliveries; a created manifest is not the same as a physical acceptance scan.
Long gap between scans	Check the official page and contact the supplier, especially when the promised service window has passed.
Carded	Use the app or official delivery options to review rescheduling or driver instructions, then contact the supplier if assistance is needed.
Check Address	Give the supplier the complete address and delivery instructions; the supplier should coordinate the correction.
Service Fail	Review the next scan and allow the delivery network to re-route the item; escalate through the supplier if the service window expires.
Consignment Split	Ask the supplier which pieces were dispatched and wait for the remaining pieces to receive depot scans.
Delivered but not received	Check the delivery location, household members, reception area, neighbours, photographic confirmation and geo-location evidence, then contact the supplier promptly.
Return	Contact the supplier because XDP Deliveries states that return information is handled through the sender.
Damage or missing contents	Photograph the packaging and contents, retain all packaging and ask the sender to start the appropriate investigation or claim.

International Shipping, Customs and Carrier Handoffs

XDP Deliveries publishes UK domestic services and limited offshore arrangements rather than a broad international parcel product. Offshore shipments to Jersey and Guernsey require a commercial invoice, while shipments to Northern Ireland require the product EORI number.

Stage	Customer action and visibility
Manifest and collection	The sender enters the consignment and prepares the freight for collection by the local depot.
Network and manual sortation	Freight is scanned and manually sorted through a central hub and delivery depot.
Offshore documentation	For Jersey or Guernsey, the sender supplies a commercial invoice; the invoice should include customer details and goods value.
Northern Ireland documentation	The sender provides the product EORI number.
Final-mile handoff	The delivery depot routes the freight to a delivery vehicle; the recipient receives a time slot and delivery notifications where supported.

Customer Service

For a delivery problem, contact the supplier or sender first. XDP Deliveries states that it works directly with senders for the quickest resolution and that customers can use the app for tracking, rescheduling, driver notes and delivery confirmation.

Customer Service

Channel	Best for
Official tracking page	Track a consignment with the reference and postcode.
XDP Deliveries app	Tracking, rescheduling, driver notes and delivery confirmation where enabled for the shipment.
Supplier or sender	Delivery complaints, address corrections, missing or damaged freight, returns and claim initiation.
Tracking updates email	trackingupdates@xdp.co.uk; use only for the purpose stated by the official site and include the consignment reference.
Customer live chat	Customer delivery questions where the shipment and service provide live-chat access.

Prepare the consignment reference, delivery postcode, sender name, order details, recent tracking event, photographs of damage and any delivery evidence before escalating.

FAQ

Basic FAQs

1. How do I track my XDP Deliveries package?

Enter the consignment reference and delivery postcode on the official XDP Deliveries tracking page, or use 17TRACK for an independent tracking view.

2. Where can I find my XDP Deliveries tracking number?

The sender or retailer normally provides the consignment reference in a dispatch message, order account or delivery notification.

3. What does an XDP Deliveries tracking number look like?

XDP Deliveries does not publish one universal public pattern, so use the exact reference supplied by the sender rather than relying on a prefix or assumed length.

4. When will the first XDP Deliveries scan appear?

The first useful event normally appears after the freight is collected and scanned into the XDP Deliveries network; a seller-created record may appear earlier.

5. Why has my XDP Deliveries tracking not updated?

The freight may be awaiting collection, moving between depots or affected by an operational issue; check the official page and ask the sender to investigate when the service window passes.

6. How long does XDP Deliveries take?

The published windows are 1–3 days for 1Man and 3–5 days for 1+ and 2Man, subject to service conditions and routing.

7. What should I do after an XDP Deliveries delivery failure?

Read the status, correct address information through the supplier and use available app rescheduling or delivery-note options.

8. What should I do if XDP Deliveries says delivered but I have not received it?

Check the property, neighbours, reception area and delivery evidence first, then contact the supplier with the reference and request an investigation.

9. Who handles a lost or damaged XDP Deliveries shipment?

The sender should normally start the delivery investigation or claim, so retain packaging, contents and photographs and contact the supplier.

10. How can I contact XDP Deliveries about a delivery?

Track the consignment first and contact the supplier for the quickest resolution; customers may also use available XDP Deliveries live chat or app functions.

Expert FAQs

11. What is the difference between the XDP Deliveries portal and the app?

The portal supports consignment and account functions, while the app provides customer-facing tracking and delivery controls such as rescheduling and driver notes where enabled.

12. What does “Carded” mean in XDP Deliveries tracking?

“Carded” means the driver attempted delivery but nobody was available to accept the item; review delivery options and contact the supplier if another attempt is needed.

13. What does “Consignment Split” mean for XDP Deliveries?

It means the depot has received only part of the order from the supplier, so the sender should confirm which pieces were dispatched.

14. What are the XDP Deliveries 1Man, 1+ and 2Man limits?

1Man supports freight up to 50 kg and 3.2 m, 1+ supports up to 75 kg and 3.5 m, and 2Man supports up to 150 kg and 4 m.

15. Does XDP Deliveries provide delivery proof?

For supported services, delivery confirmation can include photographic proof, ring-fenced geo-location, recorded instructions and customer signing by QR code.

16. What documentation is required for XDP Deliveries offshore shipping?

Shipments to Jersey and Guernsey require a commercial invoice with customer details and goods value, while shipments to Northern Ireland require the product EORI number.

17. Can XDP Deliveries deliver to a room of choice?

The 1+ service provides ground-floor room-of-choice delivery, while 2Man allows delivery up one internal flight of stairs subject to its published conditions and waiver requirements.

18. Does XDP Deliveries publish a public tracking API?

The supplied official material describes portal and integration options but does not provide a current public API specification; businesses should obtain integration details during onboarding.

Tracking API

API reference

// XDP Deliveries official API:
// Current public official tracking API not confirmed.

// 17TRACK API:
// Confirm the current XDP Deliveries carrier code in 17TRACK documentation
// before replacing CARRIER_CODE.

POST https://api.17track.net/track/v2.4/register
Header: 17token: YourKey
Header: Content-Type: application/json

[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]