DPD (SI) Tracking

Please enter the DPD (SI) tracking number to check the latest shipping status.

https://www.dpd.com/si/sl/

TRACK

About DPD SI

DPD SI is the Slovenia-based parcel delivery operation presented on the official DPD Slovenia website. It handles domestic and international parcel shipping, receiving, delivery alternatives and returns in Slovenia. The local operation is part of Geopost and uses depots, couriers and a Pickup network for parcel delivery.

Field	Confirmed information
Official name	DPD Slovenia is the English-site identity used for the Slovenian operation; this page uses the required display name DPD SI.
Official website	https://www.dpd.com/si/sl/
Carrier type	Domestic and international parcel carrier with courier delivery, Pickup parcelshops, parcel lockers and return services.
Primary region	Slovenia, with international parcel delivery available through the DPD network.
Tracking page	DPD parcel tracking
Parent organization	Geopost.
Local operating history	The official DPD Slovenia news page states that DPD began operating in Slovenia in 2004.

Carrier Entity Relationships

Entity	Relationship
DPD SI	DPD SI is the Slovenian parcel-delivery operation described by the supplied official website.
Geopost	DPD SI is part of Geopost, so international parcels may move through the wider Geopost network.
DPD parcel number	DPD SI assigns each parcel a parcel number used for tracking and delivery redirection.
Pickup parcelshops and parcel lockers	These are alternative Slovenian delivery and collection points linked to DPD SI delivery management.
17TRACK	17TRACK is an independent tracking platform that aggregates available carrier events; it does not operate DPD SI transportation.

Quick Answer

Use the 14-digit DPD SI parcel number supplied by the sender. Enter it on the official tracking page or in 17TRACK. If no result appears, check that the number is a parcel number rather than an order or reference number, remove accidental spaces, and allow time for the sender’s electronic data or the first physical scan to appear.

Pro Tip: 17TRACK can display available tracking events, but it cannot change a delivery address, arrange a redirection, approve a refund or decide a claim.

How to Track DPD SI Packages

Path	Steps
Official DPD SI tracking	Open the official parcel-tracking page, enter the 14-digit parcel number, and review the shipment status and expected delivery information.
17TRACK	Open 17TRACK, submit the parcel number, and use the normalized timeline when events from DPD SI are available.
Find the number	Recipients normally receive it by email; it may also appear on a parcel notification card. Online shippers can find it in the order archive or order confirmation. A DPD SI receipt supplies the number when a label is purchased through DPD4U or a Pickup parcelshop.
Wrong identifier	An order number, merchant reference, invoice number or delivery notice number is not necessarily the DPD SI parcel number. Ask the sender to confirm the 14-digit identifier.
No result	Recheck all digits, try the official page, and ask the sender whether the parcel has been handed over and scanned. The sender is the appropriate party to confirm label creation and physical dispatch.

Tracking Number Formats and Examples

The official DPD SI tracking page specifies a 14-digit parcel number. It does not establish a public prefix taxonomy in the supplied material, so a prefix alone should not be used to infer service type or destination. Examples below are deliberately masked.

Tracking Number Format

Identifier family

Normalized pattern

DPD SI parcel number

14 digits, for example 12## #### #### ##.

View all details for DPD SI parcel numbers

Issued by	The parcel number is assigned within the DPD SI parcel process; the sender provides it to the recipient.
Typical use	Domestic or international parcel tracking and, where eligible, delivery redirection.
Where visible	Sender records, email confirmations, DPD SI receipts and parcel notification cards.
Tracking scope	It identifies the parcel in the DPD SI tracking workflow; international visibility can depend on network events.
Caveat	Do not treat an order number or merchant reference as a parcel number. The official page does not publish a complete service-by-prefix mapping.

Tracking Statuses and Meanings

Status	Lifecycle meaning
Label or shipment data created	Electronic information exists, but this does not by itself prove that DPD SI physically received the parcel. Ask the sender to confirm handover.
Collected or accepted	A collection or acceptance event indicates that the parcel entered the carrier process. Sorting and transport follow.
In transit	The parcel is moving through the DPD SI network or an international network route. A scan gap does not necessarily mean no movement.
At delivery centre	The parcel is at or associated with a delivery centre. Delivery may be arranged through Follow My Parcel where the shipment is eligible.
Out for delivery	The parcel has entered the final delivery run. Prepare to receive it or use an available redirection option.
Delivered	A delivery scan was recorded. If the parcel is missing, check the safe place and neighbour locations before contacting customer service.
Pickup or redirected	The parcel is being directed to a selected alternative location or delivery arrangement. Follow the notification instructions.
Exception or failed delivery	A delivery obstacle requires attention, such as absence, address information or an arrangement at the delivery centre.
Return	The parcel is moving back toward the sender or a return route. The sender should confirm the reason and next commercial step.

Services and Delivery Times

DPD SI publishes domestic shipping, express services, international delivery, e-commerce solutions and returns. The official FAQ says domestic parcels are expected within two working days after collection; international delivery depends on the destination country and should be checked through the official delivery-time calculator.

Service Comparison

Service	Service type and best use
Domestic shipping	Slovenian parcel delivery for private and business shippers.
Express service	Express parcel shipping where the selected product and route support it.
International delivery	Cross-border parcel delivery; destination-specific timing applies.
E-commerce solutions	B2C parcel shipping and system integration for online sellers.
Returns	Return collection or drop-off through DPD4U, depots or the nearest BS Petrol location as described by DPD SI.

Delivery Time

Service	Published delivery standard
Domestic parcels	Expected within two working days after collection from the sender; this is an expectation rather than a universal guarantee.
International parcels	Depends on the destination country; business customers are directed to the DPD SI delivery-time calculator.
Redirection	Forwarding a parcel to another address extends delivery time by one or two working days according to the official tracking FAQ.

Destination Country Delivery Times

Destination country or region	Official timing method
Slovenia	Domestic parcels: expected within two working days after collection.
Other international destinations	Use the DPD SI delivery-time calculator because the official FAQ states that timing depends on the destination country.

Actual delivery can be affected by collection cut-off times, weekends, holidays, route conditions, address quality, peak periods, service interruptions, international handoffs and customs processes. An expected date is not the same as a guaranteed delivery date.

Common Tracking Problems and Solutions

Problem or status shown	First action
Invalid number	Confirm the 14-digit parcel number with the sender and remove copied spaces or punctuation.
No tracking events	Check the official tracker and ask the sender whether the parcel has been handed to DPD SI; electronic label creation is not physical acceptance.
No update for several days	Compare the last scan with the expected route, then ask the sender or DPD SI support for a shipment inquiry.
At delivery centre	Use Follow My Parcel to request an eligible new date or location.
Address problem or failed delivery	Use the tracking redirection options where offered; otherwise contact DPD SI and the sender with the complete address.
Delivered but missing	Check the safe place, neighbour, household, reception area and parcel notification details, then contact DPD SI customer service and the sender.
Return to sender	Ask the sender why the return started and whether a new shipment or refund will be arranged.
Lost or damaged	The sender should initiate the carrier investigation or claim under the applicable transport terms; retain packaging, contents evidence and value documentation.

International Shipping, Customs and Carrier Handoffs

For an international DPD SI parcel, tracking may reflect several network stages. Arrival in a destination country or exchange facility does not by itself prove customs release. Destination-specific timing and any customs requirements depend on the route and service.

Stage	What the customer should understand
Origin acceptance	The origin operation or DPD SI records the parcel and begins sorting after physical handover.
Export processing	The parcel is prepared for cross-border transport; scan visibility can pause between facilities.
Line-haul transport	The parcel travels between network locations. A lack of intermediate scans does not identify the physical custodian with certainty.
Destination arrival and customs	Arrival in the destination country can precede import processing, document review, tax assessment or release.
Partner handoff	A partner may receive electronic pre-advice before physical handover; the first partner acceptance scan is stronger evidence of custody transfer.
Final delivery	The destination delivery network completes delivery, pickup or return according to the route and shipment instructions.

Delivery Management and Post-shipment Options

Option	Eligibility and action
Change delivery day	The consignee can select another day through Follow My Parcel when the option is offered.
Change delivery address	The consignee can request redirection through parcel tracking where eligible; forwarding to another address may add one or two working days.
Safe-place delivery	The recipient can select a safe place where the shipment permits it.
Pickup parcelshop	The parcel can be redirected to a selected Pickup parcelshop where the shipment’s restrictions permit it.
Parcel locker	DPD SI offers parcel lockers for collection; availability depends on the delivery arrangement.
Return	Recipients can create returns through DPD4U and hand the parcel to a courier, a DPD SI depot or the nearest BS Petrol location as specified by the return service.

Lost, Damaged, Claims, Insurance and Refunds

Process	Use when
Tracking inquiry	Use when the timeline needs clarification or a scan appears inconsistent.
Carrier investigation or claim	Use for suspected loss, damage or missing contents under the applicable DPD SI transport terms; the sender is normally best placed to start the process.
Merchant refund	A purchase refund is a commercial decision between buyer and seller and is separate from 17TRACK tracking.

Keep the parcel packaging, photographs, invoice or other value evidence and the tracking number. Filing deadlines and compensation conditions depend on the applicable DPD SI transport terms and shipment service, so use the current official rules before submitting a claim.

Shipping Restrictions and Special Handling

Category	Action
Prohibited and restricted goods	Check the current DPD SI transport terms and exclusions before booking because prohibited contents can be refused, delayed or returned.
Packaging	Follow the official DPD SI packing guidance so contents are protected during sorting and transport.
International contents	Destination-country customs and import rules can add document, tax or clearance requirements.
Special delivery conditions	Identification-required shipments may not support every redirection option, including Pickup parcelshop redirection.

Customer Service

Channel	Best use and verified link
Parcel tracking	Official DPD SI tracking page; use the 14-digit parcel number.
Online contact	DPD SI contact and support area; use the current regional contact route.
FAQ	DPD SI FAQ; covers tracking, delivery timing and redirection.
Pickup locations	Use the official Pickup parcelshop finder linked from the DPD SI website.
Information to prepare	Have the parcel number, sender and recipient details, collection date, latest scan, delivery address and a concise description of the problem.

For a missing or damaged shipment, contact the seller or sender as well as DPD SI. The sender can usually provide the shipping record and pursue a carrier investigation.

Ecommerce and Business Tracking

DPD SI promotes B2C e-commerce shipping and says its services can be integrated with business systems. Businesses should distinguish the DPD SI customer and shipping portals from a carrier API and from 17TRACK’s multi-carrier API.

Developer/API Comparison

Option

Provider

DPD SI business integration

DPD SI

View all details for DPD SI business integration

Primary use	Business shipping, e-commerce integration and parcel operations.
Coverage	DPD SI parcel services and the routes supported by the commercial arrangement.
Authentication	Use the business onboarding and technical information supplied by DPD SI.
Tracking and batch capability	The supplied official material confirms system integration generally, but does not provide a public endpoint specification.
Current developer documentation	Use the DPD SI business contact route for current technical documentation.
Migration note	No current public migration or deprecation notice is included in the supplied official evidence.

17TRACK API

17TRACK

View all details for the 17TRACK API

Primary use	Multi-carrier tracking for marketplaces, merchants and logistics platforms.
Authentication	The API reference uses the 17token header.
Tracking and batch capability	The documented registration endpoint accepts an array of tracking objects and supports carrier identification fields.
Current developer documentation	17TRACK API documentation.
Migration note	Follow the current 17TRACK documentation rather than copying an older API example.

FAQ

Basic FAQs

1. How do I track my DPD SI package?

Enter the 14-digit parcel number on the official DPD SI tracking page or use 17TRACK to view available shipment events.

2. Where can I find my DPD SI parcel number?

Check the sender’s email, order archive, DPD SI receipt or parcel notification card, or ask the sender to provide it.

3. What does a DPD SI tracking number look like?

The official tracker describes a 14-digit parcel number; use a masked pattern such as 12## #### #### ## when sharing an example.

4. When will the first DPD SI tracking event appear?

The first useful event appears after shipment data and a carrier collection or acceptance scan are recorded; label creation alone does not prove physical receipt.

5. Why is my DPD SI tracking not updating?

A parcel can be between scans or awaiting handover; verify the number, check the official tracker and ask the sender to confirm dispatch.

6. How long does DPD SI delivery take?

Domestic parcels are expected within two working days after collection, while international timing depends on the destination country.

7. What should I do after a failed DPD SI delivery?

Open Follow My Parcel from the tracking workflow and choose an eligible delivery day, address, safe place or Pickup option.

8. What should I do if DPD SI says delivered but I cannot find the parcel?

Check the specified safe place, neighbours, household members and reception area, then contact DPD SI customer service and the sender.

9. How do I report a lost or damaged DPD SI parcel?

Preserve the packaging and evidence and ask the sender to initiate the appropriate DPD SI inquiry or claim under the applicable transport terms.

10. How can I contact DPD SI?

Use the official DPD SI contact and support pages, and provide the parcel number, address and latest tracking event.

Expert FAQs

11. Is the DPD SI two-working-day delivery statement a guarantee?

No universal guarantee is established by the FAQ wording; it describes domestic delivery as expected within two working days after collection.

12. Can a DPD SI parcel be redirected to any Pickup location?

Redirection depends on shipment eligibility, and parcels requiring recipient identification may not be redirected to a Pickup parcelshop.

13. How much time does DPD SI redirection add?

Forwarding a parcel to another address extends the delivery time by one or two working days according to the official FAQ.

14. Does arrival in another country mean that DPD SI customs processing is complete?

No; destination arrival can precede customs review, tax assessment, document checks and release.

15. What is the difference between a DPD SI parcel number and an order number?

The parcel number identifies the shipment in DPD SI tracking, while an order number identifies a purchase in the merchant’s system.

16. Can businesses integrate DPD SI delivery into an online store?

Yes, DPD SI describes e-commerce solutions and system integration; businesses should request the current technical and commercial requirements directly from DPD SI.

17. Can 17TRACK change a DPD SI delivery address?

No; delivery changes must be requested through the official DPD SI tracking and redirection workflow when the shipment is eligible.

Tracking API

// 1. DPD SI official tracking API
// Current public official tracking API not confirmed in the supplied DPD SI evidence.
// Contact DPD SI for current business integration documentation.

// 2. 17TRACK API
// Replace TRACKING_NUMBER and CARRIER_CODE with values from your 17TRACK account.
POST https://api.17track.net/track/v2.4/register
Headers:
  17token: YourKey
  Content-Type: application/json

Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]