Via post Tracking

About Viapost

Viapost is a courier service operating in North Macedonia. The official website describes Viapost as a courier company established in 2021, offering parcel and letter delivery, cash on delivery, return-document services, online shipment tracking, recipient notifications and business integration support.

Carrier Overview

Carrier Entity Relationships

Quick Answer

Enter the shipment tracking number supplied by the sender, Viapost or the recipient notification into the official Viapost tracking page or into 17TRACK. If no result appears, first check that you entered a shipment number rather than an order number, confirm every character, and allow time for the first scan after pickup.

How to Track Viapost Packages

Use the official Viapost tracking function for the carrier’s own shipment events, or use 17TRACK when you want a consolidated tracking view. The official website also states that recipients receive a tracking link by Viber or SMS when the order is picked up.

Tracking Steps

Tracking Number Formats and Examples

The supplied Viapost website provides an online tracking function but does not publish a fixed public length or prefix rule for Viapost identifiers. Do not infer the service solely from a prefix. Use the exact identifier on the official tracker or 17TRACK and ask the sender to verify the shipment reference when recognition fails.

Tracking Number Format

Services and Delivery Times

The official Viapost price calculator lists packages, letters and registered letters, together with cash on delivery and return-document options. The published page does not provide a universal delivery-time promise, so the actual estimate should be obtained from the shipment record or Viapost support.

Service Comparison

Delivery Time

Destination Country Delivery Times

Common Tracking Problems and Solutions

Tracking problems should first be separated into an identifier problem, a missing scan and a physical delivery problem. The sender is usually best placed to correct order data or open a shipment inquiry, while the recipient can check the delivery location and respond to Viapost notifications.

Problem & Solution

Customer Service

For a shipment-specific request, prepare the tracking identifier, sender and recipient details, pickup date, latest event, address, service type and a short description of the problem. Business customers can use the Viapost ticket system for requests such as data changes, additional services and consultations.

Tracking API

Viapost’s official website states that API access is available for business integration. The supplied official evidence does not provide a public endpoint, authentication method or developer documentation URL for the Viapost API. The example below therefore shows the documented 17TRACK registration endpoint with a carrier-code placeholder.

// 1. Viapost official tracking API:
// Current public official tracking API endpoint and authentication are not supplied in the official evidence.

// 2. 17TRACK API:
POST https://api.17track.net/track/v2.4/register
Headers:
  17token: YourKey
  Content-Type: application/json

Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]

The current Viapost carrier code should be taken from the 17TRACK carrier directory or API documentation rather than guessed. See the 17TRACK API documentation for the current request format and account requirements.

Sources & References

• Viapost — Official website, tracking, services, calculator and contact information. Viapost
• 17TRACK API Documentation. 17TRACK

17TRACK is an independent tracking platform and is not affiliated with Viapost.