
GPS Tracking
Please enter the GPS tracking number to check the latest shipping status.
About GPS
GPS is the public-facing brand used by Global Parcel Service Inc., an e-commerce logistics provider founded in 2018. GPS combines international transportation, customs clearance, warehousing, fulfillment, packing, shipping, and destination-country last-mile delivery arrangements for business customers.
| Field | Verified information |
|---|---|
| Official name | Global Parcel Service Inc. |
| Brand | GPS |
| Official website | https://www.goforgps.com/ |
| Carrier type | E-commerce logistics provider, freight coordinator, fulfillment provider and multi-carrier shipping intermediary. |
| Primary regions | International e-commerce logistics with operations and customer-service locations in the United States and China. |
| Tracking page | GPS shipment tracking |
| Founded | 2018 |
| Listed locations | Commerce, California; East Rutherford, New Jersey; Shenzhen; and Ningbo. |
Carrier Entity Relationships
| Entity | Relationship to GPS |
|---|---|
| Global Parcel Service Inc. | Global Parcel Service Inc. is the company operating the GPS logistics brand. |
| Air, ocean, trucking and rail services | GPS coordinates these transport modes as part of its global logistics offering; the physical operator can vary by shipment. |
| USPS and destination delivery providers | GPS states that United States shipments may be delivered by USPS and international shipments may be delivered by a local post office or another delivery company. |
| GPS tracking website | The GPS tracking page displays available shipment events and accepts up to 25 tracking numbers separated by commas. |
| 17TRACK | 17TRACK is an independent aggregation platform and is not the operator of GPS transportation services. |
Quick Answer
Enter the tracking number from the retailer, marketplace, shipping confirmation, label or GPS account into the official GPS tracking page. You can also enter it into 17TRACK. GPS states that events typically appear within 24–48 hours after order confirmation. If no event appears after 48 hours, contact the retailer or marketplace first. 17TRACK is independent and cannot change delivery details, issue refunds or approve claims.
How to Track GPS Packages
| Path | Steps |
|---|---|
| Official GPS tracking | Open the GPS tracking page, enter the shipment tracking number, and select Track Shipment. Up to 25 numbers may be entered separated by commas. |
| 17TRACK | Open 17TRACK, enter the shipment identifier, review detected carrier events, and compare the latest event with the retailer’s order record. |
| No result | Check for spaces, mistyped characters, an order number entered instead of a tracking number, or a label that has not yet produced its first scan. |
A tracking number identifies shipment movement. An order number identifies a purchase, while a reference number may identify a merchant transaction. GPS says the tracking number is normally available from the e-commerce retailer or marketplace.
Tracking Number Formats and Examples
GPS publishes an example beginning with 420331 and describes its tracking field as a shipment tracking number. The official pages do not publish a complete universal numbering specification, so a prefix alone should not be used to infer the service or the physical carrier.
Tracking Number Format
| Identifier family | Normalized pattern | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| GPS shipment identifier | 420331 419200190300900200035641 is the masked-format presentation of the public GPS example. | ||||||||
View all details for GPS shipment identifiers
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| Partner or last-mile identifier | Format depends on the postal or delivery company handling the relevant transport stage. | ||||||||
View all details for partner identifiers
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Tracking Statuses and Meanings
| Status | Meaning and next action |
|---|---|
| Label created / awaiting first event | Shipment data exists but a physical acceptance scan may not yet be available. Wait for the first event and contact the retailer if the 48-hour guidance is exceeded. |
| In transit | The shipment is moving through the arranged network. Weather, holidays, customs, labor action and handoffs can create gaps. |
| Customs or destination handoff | The shipment is being processed by customs or a destination delivery provider. Arrival at a country does not itself prove customs release. |
| Out for delivery | A local delivery provider has assigned the parcel for delivery. Check the address and delivery location. |
| Delivered | A delivery scan was recorded. Check the mailbox, porch, reception desk, household members and local delivery notices before escalating. |
| Exception or returned | An address, refusal, missed collection, vacancy or other delivery issue may have prevented completion. Contact the retailer or marketplace promptly. |
Services and Delivery Times
Service Comparison
| Service type | Best fit |
|---|---|
| Global delivery | International e-commerce shipments using air, ocean, trucking, rail or customs-clearance coordination. |
| Local management and fulfillment | Warehousing, packing, shipping, account management and FBA-related fulfillment. |
| Standard or expedited delivery | The retailer or marketplace selects the shipment service; the delivery provider may differ by destination. |
| Returns | Returned shipments may be consolidated or reshipped through GPS return services. |
Delivery Time
| Service | Delivery guidance |
|---|---|
| United States shipments | Timing depends on the shipping service selected by the retailer or marketplace; delivery may be by USPS or another provider. |
| International shipments | Timing depends on origin, destination, selected service, customs and the local delivery provider. |
| Expedited or same-day/next-day offering | GPS advertises standard through expedited options, including same-day and next-day services, but the applicable service must be confirmed for the shipment. |
Destination Country Delivery Times
| Destination group | Operational guidance |
|---|---|
| United States | USPS or another delivery provider may perform final delivery; check the selected service and latest scan. |
| Other international destinations | The destination post office or another local delivery company may deliver the shipment; customs and local processing affect the delivery window. |
GPS does not publish a single universal country-by-country delivery calendar on the cited tracking and FAQ pages. A quoted delivery estimate should therefore be treated as shipment-specific rather than as a guaranteed date.
Common Tracking Problems and Solutions
Problem & Solution
| Problem/status shown | Immediate action |
|---|---|
| Invalid number | Compare the number with the retailer notice, remove accidental punctuation, and verify that it is not an order number. |
| No tracking event | Allow the official 24–48-hour publication window after order confirmation, then contact the retailer or marketplace. |
| Long gap or stuck in transit | Review weather, holidays, customs and destination handoff conditions; ask the retailer to investigate when the expected delivery time has passed. |
| Shipping partner handoff | The electronic record may precede the physical handoff. Wait for the receiving carrier’s scan and keep the original identifier. |
| Address or delivery failure | Check the address, notices and local delivery location. The sender or retailer should handle changes and escalation. |
| Delivered but not received | Check mailbox, porch, building reception, household members, neighbors and delivery notices; then contact the retailer or marketplace. |
International Shipping, Customs and Carrier Handoffs
| Stage | What happens and what to do |
|---|---|
| Origin preparation | The retailer or GPS prepares shipment data, packing and transport arrangements. |
| Export and line-haul | Air, ocean, rail or trucking may be used. Scans can be separated by a visibility gap. |
| Customs | GPS offers customs-clearance coordination. DDU may require recipient payment; DDP charges duties and taxes to the GPS account. |
| Destination handoff | The local post office or another delivery company may take responsibility for final delivery. |
| Last mile | Check the destination provider’s notice, mailbox or delivery location and respond to any customs or payment request. |
A destination-country scan does not prove that customs has released the parcel. The tracking number may remain the same or may be associated with a local delivery identifier.
Delivery Management and Post-shipment Options
| Option | Verified scope |
|---|---|
| Delivery confirmation | GPS states that delivery confirmation through tracking is available free for all services. |
| Signature confirmation | GPS states that signature confirmation is available for a per-parcel fee. |
| USPS redelivery and collection | GPS states that two notices may be left on Day 0 and Day 5, with parcels held at the post office for 15 days before return. |
| Return consolidation or reshipment | GPS provides a return service for returned shipments that can be consolidated or reshipped. |
Lost, Damaged, Claims, Insurance and Refunds
| Process | Use when |
|---|---|
| Tracking inquiry | Use the GPS tracking page to review available events and delivery confirmation. |
| Retailer or marketplace escalation | Use when the expected delivery time has passed, the parcel is missing, or the shipment needs investigation. |
| Damage or value claim | Contact the sender, retailer or GPS account representative for the applicable service process and evidence requirements. |
Keep the packaging, contents photographs, invoice, shipment number and delivery records. 17TRACK cannot approve a claim, refund postage or change a delivery result.
Shipping Restrictions and Special Handling
| Category | GPS guidance |
|---|---|
| Lithium batteries | Permission through the account representative is required; air shipments require an MSDS, shipper’s declaration and IATA labeling and packaging compliance. |
| Dangerous or restricted goods | Contact the account representative for item-specific acceptance requirements. |
| Customs-sensitive goods | Classification, documents, taxes and destination rules can affect clearance and delivery. |
Customer Service
| Channel | Best use |
|---|---|
| GPS tracking page | https://www.goforgps.com/tracking for shipment events and delivery confirmation. |
| GPS contact or account representative | Business shipment questions, restricted goods, B2B cargo, returns and service-specific escalation. |
| Retailer or marketplace | Missing tracking events, overdue delivery, order refunds and buyer-facing resolution. |
| Listed locations | Commerce, California; East Rutherford, New Jersey; Shenzhen; and Ningbo locations are listed on the official website. |
Prepare the tracking number, order number, shipment date, origin and destination address, service selected, latest scan, item description, declared value and photographs before escalating.
Ecommerce and Business Tracking
GPS provides an OMS and a consolidated logistics platform for business customers. Its public tracking page supports up to 25 tracking numbers in one submission. Businesses should ask their GPS account representative about account-level integrations, shipment files and operational reporting before relying on an undocumented interface.
| Option | Provider |
|---|---|
| Consumer tracking page | GPS |
| Multi-carrier tracking API | 17TRACK |
FAQ
Basic FAQs
Enter the tracking number on the official GPS tracking page or use 17TRACK to review available shipment events.
Check the retailer’s order confirmation, shipping notice, marketplace account or GPS shipment record.
GPS publicly shows an example beginning with 420331, but the public pages do not define one universal format for every service.
GPS says tracking events typically appear within 24–48 hours after order confirmation.
Weather, holidays, customs, labor strikes, handoffs and missing scans can delay visible events; contact the retailer after the expected delivery time passes.
Delivery depends on the service selected by the retailer or marketplace, origin, destination, customs and the final delivery provider.
Check delivery notices and address details; for USPS delivery, GPS describes two notices and a 15-day post-office holding period before return.
Check the mailbox, porch, reception desk, household members, neighbors and notices, then ask the retailer or marketplace to investigate.
Keep the packaging and evidence, then contact the retailer, marketplace or GPS account representative for the applicable investigation or claim process.
Start with the GPS tracking page for events and contact the retailer or marketplace for buyer-facing delivery assistance.
Expert FAQs
No single operator should be assumed for every leg; GPS coordinates multiple transport modes and states that USPS or another local delivery company may complete final delivery.
GPS displays available shipment events, while the local carrier may add acceptance, customs, delivery or pickup scans after handoff.
No. Arrival at a destination country or exchange point is different from customs release and final delivery authorization.
DDU generally requires the recipient to pay destination duties or taxes, while DDP bills duties and taxes to the GPS account.
GPS says permission from the account representative is required, with MSDS, shipper’s declaration and IATA-compliant labeling and packaging for air transport.
Yes. GPS describes e-commerce, B2B and FBA logistics services, while business customers should obtain account-specific integration instructions directly from GPS.
Tracking API
// Current public official GPS tracking API not confirmed.
// 17TRACK API: independent multi-carrier tracking platform.
POST https://api.17track.net/track/v2.4/register
Headers:
17token: YourKey
Content-Type: application/json
Body:
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
Sources & References
- GPS — Official website and logistics solutions. Global Parcel Service Inc.
- About GPS — Global Parcel Service Inc.. Global Parcel Service Inc.
- GPS shipment tracking. Global Parcel Service Inc.
- GPS Frequently Asked Questions. Global Parcel Service Inc.
- GPS business onboarding. Global Parcel Service Inc.
- 17TRACK API Documentation. 17TRACK.
17TRACK is an independent tracking platform and is not affiliated with GPS.
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