
DJX Tracking
Please enter the DJX tracking number to check the latest shipping status.
About DJX
DJX(DaJuXing or 大巨星国际供应链) is an international freight-forwarding business based in Shenzhen, China. DJX arranges cross-border logistics services, including Russia and Kazakhstan routes, tax-included door-to-door solutions, express, postal parcel, ETK, EUB, Europe and United States air delivery, FBA logistics, and China–Hong Kong import and export support.
| Field | Confirmed information |
|---|---|
| Official name | DJX is the display name used for this tracking page. |
| Official website | http://dajuxing.com.cn/ |
| Carrier type | International freight forwarder and logistics service arranger. |
| Primary region | Shenzhen, China, with China-origin international services. |
| Tracking page | The website provides a “物流查询” shipment-query entry and links users to 17TRACK. |
| Customer contact | Telephone 18507940807; email 174646120@qq.com. |
Carrier Entity Relationships
| Entity | Relationship summary |
|---|---|
| DJX | DJX arranges international freight-forwarding and delivery services for China-origin shipments. |
| Operated service channels | DJX lists express, postal, dedicated-route, air-delivery and FBA logistics as service categories. |
| Tracking products | DJX provides a logistics-query entry and directs users to 17TRACK for tracking visibility. |
| International partners | The website describes carrier cooperation and handoffs without establishing that every partner scan is a DJX-operated scan. |
| 17TRACK | 17TRACK is an independent tracking platform that aggregates available events; it does not transport freight or decide claims. |
Quick Answer
Enter the shipment tracking number supplied by the seller or DJX into the website logistics-query entry or 17TRACK. If no result appears, check the number character by character, confirm that it is a tracking number rather than an order number, and allow time for the first carrier scan. 17TRACK is independent and cannot change an address, arrange transport, approve a refund, or decide a DJX claim.
How to Track DJX Packages
Use the official DJX logistics-query entry when the sender supplied a DJX reference, or use 17TRACK when the shipment may involve a postal or express partner.
| Path | Action |
|---|---|
| Official DJX query | Open the logistics-query function on the official website, enter the shipment identifier, and review the latest available event. |
| 17TRACK | Open 17TRACK, enter the same shipment identifier, and let the platform identify available carrier events. |
| No number | Ask the seller or sender for the shipment identifier; an order number alone may not retrieve transport events. |
| No first scan | Ask the sender to confirm that the parcel was physically handed over, because label creation or booking does not prove acceptance. |
Tracking Number Formats and Examples
DJX’s public website does not publish one universal tracking-number structure. A shipment may therefore use a forwarder reference, a postal identifier, or a number issued by an express partner. A number visible in DJX tracking is not necessarily issued by DJX.
Tracking Number Format
| Identifier family | Normalized pattern and use |
|---|---|
| DJX or forwarder reference | A shipment reference supplied by DJX or the seller; the public site does not state a fixed length or prefix. |
| Postal identifier | May follow the origin postal operator’s format, including an international S10-style structure such as AA#########CC; the issuing postal operator, service and country code must be verified from the label. |
| Express-partner identifier | May be issued by the selected express carrier and displayed in DJX tracking after booking or handoff. |
| Merchant order/reference ID | An order, invoice or marketplace reference identifies a purchase; it is not automatically a transport identifier. |
| Multiple identifiers | A cross-border shipment can have a forwarder reference and a destination last-mile identifier; retain both when the seller provides them. |
Tracking Statuses and Meanings
| Status | Meaning and next action |
|---|---|
| Label created / pre-shipment | Electronic data exists, but physical acceptance may not have occurred. The sender should confirm handoff. |
| Accepted | A participating operator recorded receipt. Normal sorting or line-haul movement should follow. |
| In transit | The shipment is moving between processing points; scan gaps can occur during transport. |
| Customs or handover | The shipment is undergoing import/export processing or transfer; arrival at customs does not equal release. |
| Out for delivery | The destination delivery operator has assigned the item to a delivery route. |
| Delivered | A delivery event was recorded. Check the delivery location and ask the sender to request proof or an investigation if the parcel is missing. |
| Exception or return | A delivery, address, customs or transport issue requires review. The sender should contact DJX promptly. |
Services and Delivery Times
DJX lists several logistics categories rather than one single standardized delivery product. Exact routing, price and delivery estimate should be obtained before dispatch for the origin, destination, contents and selected service.
Service Comparison
| Service | Best-known use |
|---|---|
| Russia and Kazakhstan routes | Dedicated China-origin routing for shipments to Russia or Kazakhstan; quotation determines the applicable method and tracking. |
| Tax-included door-to-door | Door delivery arranged with customs and tax treatment included according to the quoted solution. |
| Express and postal services | Documents or parcels requiring an express or postal channel selected by DJX. |
| Air delivery and FBA logistics | E-commerce inventory and air-freight movement, including fulfillment-related shipments. |
Delivery Time
| Service category | Delivery-time guidance |
|---|---|
| International freight forwarding | A shipment-specific estimate is quoted according to origin, destination, route, customs and selected service. |
| Express channel | The selected express operator’s service standard applies; remote-area and customs conditions can affect the estimate. |
| Postal or dedicated route | The delivery window is route-dependent and should be confirmed on the quotation or dispatch record. |
Destination Country Delivery Times
| Destination group | Shipment-specific guidance |
|---|---|
| Russia | DJX advertises a Russia dedicated route; request the current quoted range and last-mile arrangement before shipping. |
| Kazakhstan | DJX advertises a Kazakhstan dedicated route; request the current quoted range and customs conditions before shipping. |
| Europe, United States and other destinations | DJX lists Europe and United States air delivery and other international services; destination-specific timing is supplied by quotation. |
Common Tracking Problems and Solutions
| Problem/status shown | Immediate solution |
|---|---|
| Invalid number | Compare the identifier with the seller’s dispatch notice, remove typing errors, and ask the sender to confirm the correct transport number. |
| No tracking events | Ask whether the parcel was physically accepted; booking data can appear before the first scan. |
| Long scan gap | Check both DJX and 17TRACK, then ask the seller or sender to request a shipment status check. |
| Customs or delivery exception | Confirm whether documents, taxes, address correction or recipient action is required. |
| Delivered but missing | Check the entrance, mailbox, reception desk, household members and neighbors; then ask the sender to seek delivery evidence or open an inquiry. |
| Returned to sender | Contact the sender immediately because rerouting, reshipment or refund decisions normally belong to the sender and service provider. |
| Lost or damaged | Preserve packaging and photographs, record the shipment value, and ask the sender or contracting party about the applicable investigation or claim process. |
International Shipping and Handoffs
| Stage | What the customer should understand |
|---|---|
| Booking and pickup | DJX or its logistics channel receives shipment information; a booking event is not necessarily physical acceptance. |
| Export processing | The shipment is prepared for cross-border transport and export procedures. |
| Line-haul | The parcel or freight moves toward the destination; scan visibility may pause between facilities. |
| Import customs | Authorities review the import declaration. Arrival at customs does not mean release, and taxes or documents may be required. |
| Partner handoff and last mile | A destination operator may perform delivery. An electronic pre-advice, physical handoff and first acceptance scan are separate events. |
Claims and Refunds
| Process | Use when and who acts |
|---|---|
| Tracking inquiry | Use for a scan explanation or handoff question; the sender or contracting customer should contact DJX. |
| Loss or damage claim | The eligible claimant follows the quoted service terms and supplies the tracking number, value evidence, photographs and packaging where requested. |
| Merchant refund | A marketplace or seller refund is separate from transport investigation and is decided by the seller under the sale terms. |
The public DJX evidence does not establish one universal filing deadline or compensation schedule for every service. Confirm the applicable terms before dispatch. 17TRACK cannot approve a DJX claim or refund.
Shipping Restrictions
| Category | Practical guidance |
|---|---|
| Regulated or dangerous goods | Confirm acceptance, declaration and packaging requirements with DJX before tendering the shipment. |
| Batteries, liquids and electronic goods | These contents may require route-specific review and can affect transport acceptance or customs clearance. |
| Customs-controlled goods | Accurate description, value and recipient information are essential; missing documents can delay or return a shipment. |
Customer Service
| Channel | Verified contact and best use |
|---|---|
| Telephone | 18507940807. Use for shipment quotation, tracking assistance and service questions. |
| 174646120@qq.com. Include the tracking number, shipment date, origin, destination, latest event and requested action. | |
| Office address | Shenzhen, Longhua District, Kangfa Technology Park, Building 3, 2nd floor. |
| Online website | Official DJX website. Use the logistics-query and contact sections. |
Ecommerce and Business Tracking
Businesses should distinguish DJX’s shipment-query support from a carrier API and from 17TRACK’s multi-carrier API. Batch monitoring, normalized events and exception workflows should be confirmed against the selected technical documentation and commercial account terms.
Developer/API Comparison
| Option | Provider |
|---|---|
| Official DJX integration | DJX |
| Multi-carrier tracking API | 17TRACK |
FAQ
Basic FAQs
Enter the shipment identifier on the official DJX website or use 17TRACK, then review the latest available event.
Check the seller’s dispatch email, shipping label, receipt or message from DJX.
DJX does not publish one universal public format, so the identifier may be a forwarder, postal or express-partner number.
The first event appears after an applicable operator records a scan; a booking record alone does not prove physical acceptance.
The shipment may be between facilities, awaiting handoff, or awaiting a new scan; ask the sender to confirm the physical handover.
Timing depends on route, service, customs and destination; DJX should quote the shipment-specific estimate.
Check the address and delivery notice, then contact the sender or DJX promptly about redelivery or return handling.
Check all delivery locations, household members, reception and neighbors before asking the sender to request delivery evidence.
Preserve the packaging and photographs and ask the sender or contracting customer to start the applicable inquiry or claim.
Call 18507940807 or email 174646120@qq.com with the tracking number and shipment details.
Expert FAQs
No; DJX arranges multiple service channels, so a visible number may be issued by a postal or express operator.
Electronic pre-advice, physical transfer and first acceptance scan are separate milestones, so a partner event does not by itself prove final-carrier possession.
No; customs arrival indicates review, while release requires the applicable documents, declarations and payments.
It may keep the origin identifier or receive a destination identifier, depending on the postal or express handoff.
Use a current DJX integration if provided under the commercial account, or evaluate 17TRACK’s documented API for multi-carrier monitoring.
Provide the shipment identifier, dispatch date, origin, destination, service category, latest scan and the precise operational question.
Tracking API
// Official DJX tracking API:
// Current public official tracking API not confirmed.
// 17TRACK API: use current documentation and an account token.
// POST https://api.17track.net/track/v2.4/register
// Headers: 17token: YourKey
// Content-Type: application/json
// Replace CARRIER_CODE with the current 17TRACK carrier code.
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
Sources & References
- DJX official website. DJX
- About DJX. DJX
- DJX logistics services. DJX
- DJX contact information. DJX
- 17TRACK API documentation. 17TRACK
17TRACK is an independent tracking platform and is not affiliated with DJX.
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