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DJX

DJX Tracking

Please enter the DJX tracking number to check the latest shipping status.

TRACK

About DJX

DJX(DaJuXing or 大巨星国际供应链) is an international freight-forwarding business based in Shenzhen, China. DJX arranges cross-border logistics services, including Russia and Kazakhstan routes, tax-included door-to-door solutions, express, postal parcel, ETK, EUB, Europe and United States air delivery, FBA logistics, and China–Hong Kong import and export support.

FieldConfirmed information
Official nameDJX is the display name used for this tracking page.
Official websitehttp://dajuxing.com.cn/
Carrier typeInternational freight forwarder and logistics service arranger.
Primary regionShenzhen, China, with China-origin international services.
Tracking pageThe website provides a “物流查询” shipment-query entry and links users to 17TRACK.
Customer contactTelephone 18507940807; email 174646120@qq.com.

Carrier Entity Relationships

EntityRelationship summary
DJXDJX arranges international freight-forwarding and delivery services for China-origin shipments.
Operated service channelsDJX lists express, postal, dedicated-route, air-delivery and FBA logistics as service categories.
Tracking productsDJX provides a logistics-query entry and directs users to 17TRACK for tracking visibility.
International partnersThe website describes carrier cooperation and handoffs without establishing that every partner scan is a DJX-operated scan.
17TRACK17TRACK is an independent tracking platform that aggregates available events; it does not transport freight or decide claims.

Quick Answer

Enter the shipment tracking number supplied by the seller or DJX into the website logistics-query entry or 17TRACK. If no result appears, check the number character by character, confirm that it is a tracking number rather than an order number, and allow time for the first carrier scan. 17TRACK is independent and cannot change an address, arrange transport, approve a refund, or decide a DJX claim.

How to Track DJX Packages

Use the official DJX logistics-query entry when the sender supplied a DJX reference, or use 17TRACK when the shipment may involve a postal or express partner.

PathAction
Official DJX queryOpen the logistics-query function on the official website, enter the shipment identifier, and review the latest available event.
17TRACKOpen 17TRACK, enter the same shipment identifier, and let the platform identify available carrier events.
No numberAsk the seller or sender for the shipment identifier; an order number alone may not retrieve transport events.
No first scanAsk the sender to confirm that the parcel was physically handed over, because label creation or booking does not prove acceptance.

Tracking Number Formats and Examples

DJX’s public website does not publish one universal tracking-number structure. A shipment may therefore use a forwarder reference, a postal identifier, or a number issued by an express partner. A number visible in DJX tracking is not necessarily issued by DJX.

Tracking Number Format

Identifier familyNormalized pattern and use
DJX or forwarder referenceA shipment reference supplied by DJX or the seller; the public site does not state a fixed length or prefix.
Postal identifierMay follow the origin postal operator’s format, including an international S10-style structure such as AA#########CC; the issuing postal operator, service and country code must be verified from the label.
Express-partner identifierMay be issued by the selected express carrier and displayed in DJX tracking after booking or handoff.
Merchant order/reference IDAn order, invoice or marketplace reference identifies a purchase; it is not automatically a transport identifier.
Multiple identifiersA cross-border shipment can have a forwarder reference and a destination last-mile identifier; retain both when the seller provides them.
Pro Tip: Use the exact identifier from the shipping label or dispatch notice. Remove accidental spaces only when the tracking page requires a continuous string, and do not infer a service solely from a prefix.

Tracking Statuses and Meanings

StatusMeaning and next action
Label created / pre-shipmentElectronic data exists, but physical acceptance may not have occurred. The sender should confirm handoff.
AcceptedA participating operator recorded receipt. Normal sorting or line-haul movement should follow.
In transitThe shipment is moving between processing points; scan gaps can occur during transport.
Customs or handoverThe shipment is undergoing import/export processing or transfer; arrival at customs does not equal release.
Out for deliveryThe destination delivery operator has assigned the item to a delivery route.
DeliveredA delivery event was recorded. Check the delivery location and ask the sender to request proof or an investigation if the parcel is missing.
Exception or returnA delivery, address, customs or transport issue requires review. The sender should contact DJX promptly.

Services and Delivery Times

DJX lists several logistics categories rather than one single standardized delivery product. Exact routing, price and delivery estimate should be obtained before dispatch for the origin, destination, contents and selected service.

Service Comparison

ServiceBest-known use
Russia and Kazakhstan routesDedicated China-origin routing for shipments to Russia or Kazakhstan; quotation determines the applicable method and tracking.
Tax-included door-to-doorDoor delivery arranged with customs and tax treatment included according to the quoted solution.
Express and postal servicesDocuments or parcels requiring an express or postal channel selected by DJX.
Air delivery and FBA logisticsE-commerce inventory and air-freight movement, including fulfillment-related shipments.

Delivery Time

Service categoryDelivery-time guidance
International freight forwardingA shipment-specific estimate is quoted according to origin, destination, route, customs and selected service.
Express channelThe selected express operator’s service standard applies; remote-area and customs conditions can affect the estimate.
Postal or dedicated routeThe delivery window is route-dependent and should be confirmed on the quotation or dispatch record.

Destination Country Delivery Times

Destination groupShipment-specific guidance
RussiaDJX advertises a Russia dedicated route; request the current quoted range and last-mile arrangement before shipping.
KazakhstanDJX advertises a Kazakhstan dedicated route; request the current quoted range and customs conditions before shipping.
Europe, United States and other destinationsDJX lists Europe and United States air delivery and other international services; destination-specific timing is supplied by quotation.

Common Tracking Problems and Solutions

Problem/status shownImmediate solution
Invalid numberCompare the identifier with the seller’s dispatch notice, remove typing errors, and ask the sender to confirm the correct transport number.
No tracking eventsAsk whether the parcel was physically accepted; booking data can appear before the first scan.
Long scan gapCheck both DJX and 17TRACK, then ask the seller or sender to request a shipment status check.
Customs or delivery exceptionConfirm whether documents, taxes, address correction or recipient action is required.
Delivered but missingCheck the entrance, mailbox, reception desk, household members and neighbors; then ask the sender to seek delivery evidence or open an inquiry.
Returned to senderContact the sender immediately because rerouting, reshipment or refund decisions normally belong to the sender and service provider.
Lost or damagedPreserve packaging and photographs, record the shipment value, and ask the sender or contracting party about the applicable investigation or claim process.

International Shipping and Handoffs

StageWhat the customer should understand
Booking and pickupDJX or its logistics channel receives shipment information; a booking event is not necessarily physical acceptance.
Export processingThe shipment is prepared for cross-border transport and export procedures.
Line-haulThe parcel or freight moves toward the destination; scan visibility may pause between facilities.
Import customsAuthorities review the import declaration. Arrival at customs does not mean release, and taxes or documents may be required.
Partner handoff and last mileA destination operator may perform delivery. An electronic pre-advice, physical handoff and first acceptance scan are separate events.

Claims and Refunds

ProcessUse when and who acts
Tracking inquiryUse for a scan explanation or handoff question; the sender or contracting customer should contact DJX.
Loss or damage claimThe eligible claimant follows the quoted service terms and supplies the tracking number, value evidence, photographs and packaging where requested.
Merchant refundA marketplace or seller refund is separate from transport investigation and is decided by the seller under the sale terms.

The public DJX evidence does not establish one universal filing deadline or compensation schedule for every service. Confirm the applicable terms before dispatch. 17TRACK cannot approve a DJX claim or refund.

Shipping Restrictions

CategoryPractical guidance
Regulated or dangerous goodsConfirm acceptance, declaration and packaging requirements with DJX before tendering the shipment.
Batteries, liquids and electronic goodsThese contents may require route-specific review and can affect transport acceptance or customs clearance.
Customs-controlled goodsAccurate description, value and recipient information are essential; missing documents can delay or return a shipment.

Customer Service

ChannelVerified contact and best use
Telephone18507940807. Use for shipment quotation, tracking assistance and service questions.
Email174646120@qq.com. Include the tracking number, shipment date, origin, destination, latest event and requested action.
Office addressShenzhen, Longhua District, Kangfa Technology Park, Building 3, 2nd floor.
Online websiteOfficial DJX website. Use the logistics-query and contact sections.

Ecommerce and Business Tracking

Businesses should distinguish DJX’s shipment-query support from a carrier API and from 17TRACK’s multi-carrier API. Batch monitoring, normalized events and exception workflows should be confirmed against the selected technical documentation and commercial account terms.

Developer/API Comparison

OptionProvider
Official DJX integrationDJX
Multi-carrier tracking API17TRACK

FAQ

Basic FAQs

1. How do I track my DJX package?

Enter the shipment identifier on the official DJX website or use 17TRACK, then review the latest available event.

2. Where can I find my DJX tracking number?

Check the seller’s dispatch email, shipping label, receipt or message from DJX.

3. What does a DJX tracking number look like?

DJX does not publish one universal public format, so the identifier may be a forwarder, postal or express-partner number.

4. When will the first DJX tracking event appear?

The first event appears after an applicable operator records a scan; a booking record alone does not prove physical acceptance.

5. Why is my DJX tracking not updating?

The shipment may be between facilities, awaiting handoff, or awaiting a new scan; ask the sender to confirm the physical handover.

6. How long does DJX delivery take?

Timing depends on route, service, customs and destination; DJX should quote the shipment-specific estimate.

7. What should I do after a DJX delivery failure?

Check the address and delivery notice, then contact the sender or DJX promptly about redelivery or return handling.

8. DJX says delivered, but where is my package?

Check all delivery locations, household members, reception and neighbors before asking the sender to request delivery evidence.

9. How do I report a lost or damaged DJX shipment?

Preserve the packaging and photographs and ask the sender or contracting customer to start the applicable inquiry or claim.

10. How can I contact DJX?

Call 18507940807 or email 174646120@qq.com with the tracking number and shipment details.

Expert FAQs

11. Does DJX issue every number shown in tracking?

No; DJX arranges multiple service channels, so a visible number may be issued by a postal or express operator.

12. What does a partner handoff mean for a DJX shipment?

Electronic pre-advice, physical transfer and first acceptance scan are separate milestones, so a partner event does not by itself prove final-carrier possession.

13. Does customs arrival mean a DJX shipment has cleared?

No; customs arrival indicates review, while release requires the applicable documents, declarations and payments.

14. Can a DJX international shipment keep the same tracking number?

It may keep the origin identifier or receive a destination identifier, depending on the postal or express handoff.

15. Can businesses track DJX shipments through an API?

Use a current DJX integration if provided under the commercial account, or evaluate 17TRACK’s documented API for multi-carrier monitoring.

16. What information should a business send to DJX?

Provide the shipment identifier, dispatch date, origin, destination, service category, latest scan and the precise operational question.

Tracking API

// Official DJX tracking API:
// Current public official tracking API not confirmed.

// 17TRACK API: use current documentation and an account token.
// POST https://api.17track.net/track/v2.4/register
// Headers: 17token: YourKey
//          Content-Type: application/json
// Replace CARRIER_CODE with the current 17TRACK carrier code.
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]

Sources & References

17TRACK is an independent tracking platform and is not affiliated with DJX.

A professional and stable global package tracking platform.

17TRACK
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