QY Tracking

Please enter the QY tracking number to check the latest shipping status.

625840432@qq.comhttp://www.qygjwl.cn/

TRACK

About QY

QY is the display name used for 千予国际物流（深圳）有限责任公司, a Shenzhen-based cross-border logistics provider established in 2024. QY describes services covering Brazil, Europe, North America and South America, including postal products, dedicated lines, tax-related services, packing, air freight, sea freight and overseas-warehouse operations.

Carrier Overview

Field	Verified information
Official name	千予国际物流（深圳）有限责任公司
Official website	https://www.qygjwl.cn/
Carrier type	Cross-border logistics provider and freight-service integrator.
Primary region	China-origin export logistics serving Brazil, Europe, North America and South America.
Headquarters	Shenzhen, Guangdong, China.
Tracking page	The QY website homepage provides a “Track” entry for shipment inquiries.

Carrier Entity Relationships

Entity	Relationship summary
QY	QY coordinates cross-border logistics services and shipment tracking for its customers.
Dedicated lines	QY offers Brazil, Europe, North America and South America dedicated-line products.
Airlines and shipping companies	QY states that it has strategic cooperation with airlines and shipping companies for route resources.
Local customs and delivery resources	QY states that customs and local-delivery resources are connected for much of South America and Europe.
USPS, DHL, UPS and FedEx	These names appear in descriptions of selected QY routes as partner or last-mile resources; the applicable partner depends on the product.
17TRACK	17TRACK is an independent platform that may aggregate available events; QY remains responsible for its own transportation and customer-service decisions.

Quick Answer

Enter the shipment’s tracking number in the Track area on the QY website or in 17TRACK. If no event appears, first check whether you entered a tracking number rather than an order number, confirm every character, and allow time for the first physical scan after handover.

Pro Tip: 17TRACK does not transport parcels, change addresses, issue refunds, or approve claims.

How to Track QY Packages

Use the official QY tracking entry when the shipment was booked through QY. Use 17TRACK when you need a consolidated view of events from QY and a possible destination or postal partner.

Copy the tracking number from the QY receipt, shipping label, seller dispatch email or marketplace delivery page.
Remove accidental spaces or punctuation, then enter the identifier exactly as supplied.
Compare the latest event with the physical stage: label preparation, acceptance, transit, customs, handoff, delivery or return.
If the result remains empty, ask the seller or QY for the carrier-issued or partner-issued identifier and shipment product.

An order number identifies a purchase; a reference number identifies a customer or booking record; a label number identifies shipping documentation. These identifiers may differ from the parcel tracking number.

Tracking Number Formats and Examples

QY’s public pages describe multiple dedicated lines and postal products but do not publish one universal tracking-number grammar. The identifier may therefore be issued by QY, an origin postal operator, or a destination partner.

Tracking Number Format

Identifier family

Normalized pattern

QY or line-haul identifier

Alphanumeric structure supplied on the QY label or dispatch record.

View all details for QY or line-haul identifiers

Issued by	QY or a route operating partner, depending on the booked product.
Typical use	Dedicated-line, air, sea, warehouse and cross-border shipment management.
Where seen	Seller dispatch information, shipping label or QY customer records.
Tracking scope	Events can change when a destination carrier receives the parcel.

Postal S10 identifier

Two letters + eight-digit serial + check digit + two-letter country code, for example CP#########CN.

View all details for postal S10 identifiers

Issued by	The origin postal operator or postal logistics partner, not necessarily QY.
Typical use	International postal parcels and registered or tracked postal services.
Where seen	Postal receipts, labels and marketplace shipping information.
Important caveat	A format or suffix can suggest an origin system but cannot prove the exact QY product.

Destination last-mile ID

A second identifier may appear after destination handoff.

View all details for destination last-mile identifiers

Issued by	The local delivery operator or postal service.
Typical use	Import processing, domestic delivery and proof-of-delivery events.
Customer action	Give both identifiers to QY or the seller when requesting an investigation.
Tracking scope	Visibility depends on the partner’s data feed and the handoff scan.

Tracking Statuses and Meanings

Status	What it means
Label created / pre-shipment	Shipping data exists, but a physical acceptance scan may not yet exist.
Accepted or received	A QY facility or appointed origin operator has recorded receipt.
In transit	The shipment is moving through sorting, line-haul or transport processing.
Customs or handoff	Customs or a destination partner is processing the shipment; arrival does not itself prove release.
Out for delivery	The local delivery operator has assigned the shipment to a delivery route.
Delivered, exception or returned	The parcel was delivered, encountered a delivery problem, or is moving back to the sender; inspect the event detail before acting.

Services and Delivery Times

Service Comparison

Service

Best use

Brazil dedicated line

Cross-border e-commerce shipments to Brazil.

View all details for Brazil dedicated line

Coverage	China-origin shipments to Brazil.
Tracking level	QY states that full-process tracking is available, subject to partner data.
Published timing	A Brazil product page gives a reference of 15–25 days; a news item describes 9–16 days for a Brazil e-commerce line. Product selection matters.
Limitation	Customs, local transport and recipient cooperation can extend delivery.

Europe DHL-F fast line

Time-sensitive international parcels using a DHL-related route.

View all details for Europe DHL-F fast line

Published timing	QY publishes a global delivery statement of 2–7 business days for this product description.
Tracking	QY describes online tracking through delivery.
Conditions	Product restrictions and destination availability vary by the selected DHL-related price channel.
Caveat	The published range is a service reference, not a universal guarantee.

Australia small parcel line

Small, higher-value or time-sensitive parcels to Australia.

View all details for Australia small parcel line

Published timing	QY publishes 5–8 business days.
Weight and dimensions	Maximum single-piece weight is 30 kg; maximum dimensions are 120 cm × 50 cm × 50 cm.
Partners	QY describes cooperation involving DHL, UPS, FedEx and an Australian local carrier.
Claims note	QY’s product text directs customers to QY support for insurance details.

Delivery Time

Service	Published delivery standard
Brazil dedicated line	15–25 days on one product description; another Brazil line states 9–16 days.
Europe DHL-F fast line	2–7 business days in the published product description.
Australia small parcel line	5–8 business days.

Destination Country Delivery Times

Destination Country / Region

Published route timing

Brazil

9–16 days for one Brazil e-commerce line; 15–25 days for another Brazil small-parcel description.

View all details for Brazil delivery

Primary service type	Brazil dedicated line or Brazil small parcel.
Last-mile handoff	QY describes local delivery resources and, for some routes, delivery through a local postal operator.
Customs tip	One product uses DDU terms and states that destination duties and customs assistance may involve the recipient.
Average delivery days	The published pages provide ranges rather than a separate verified average.

United States

5–8 business days for the described United States express line.

View all details for United States delivery

Primary service type	United States express or small-parcel dedicated line.
Last-mile handoff	The described route uses USPS Priority service for local delivery.
Customs tip	QY describes local customs and delivery arrangements; shipment documents and declared value remain important.
Average delivery days	The source gives a range, not a separately verified average.

Australia

5–8 business days for the Australia small parcel line.

View all details for Australia delivery

Primary service type	Australia small parcel line.
Last-mile handoff	QY identifies an Australian local carrier among the integrated resources.
Customs tip	Import processing and address quality can affect the published range.
Average delivery days	The source provides a range rather than a separate verified average.

Delivery estimates are affected by acceptance cut-off, transport capacity, weekends, holidays, customs, address quality, weather, peak season and partner handoffs. The QY pages cited here do not establish a money-back delivery guarantee.

Common Tracking Problems and Solutions

Problem/status shown	Check first and immediate action
Invalid number	Check copied characters and ask the seller whether the identifier is an order or reference number.
No movement or label created	A data record may exist before physical receipt; ask the shipper to confirm handover.
Long transit or partner handoff	Review the latest facility and partner event, then contact QY or the seller with the full history.
Customs hold	Check whether duties, documents or recipient information are required; the recipient may need to respond.
Delivered but missing	Check the entrance, safe place, household members, reception desk and neighbours; then request delivery evidence and contact the local carrier or seller.
Address error, failed delivery or return	Contact QY promptly with the correct address; a return may require seller-arranged reshipment or local redirection.
Lost or damaged parcel	Preserve packaging and photographs, and have the sender open the transport inquiry or claim with QY.

International Shipping, Customs and Carrier Handoffs

QY’s international workflow can combine QY-origin operations, airlines or shipping companies, customs resources and destination delivery partners. A partner scan can show electronic pre-advice or a handoff stage; it does not by itself prove that the partner has physically received the parcel.

Stage	What normally happens
Origin acceptance	QY or an appointed origin operator receives and registers the shipment.
Export processing	The shipment is sorted, packed, documented and assigned to an air or sea route.
Line-haul	An airline, shipping company or transport partner carries the shipment internationally.
Import customs	Authorities or appointed customs resources assess documents, duties and admissibility.
Partner handoff and last mile	A destination operator performs domestic delivery; the original identifier may continue or a second ID may appear.

Delivery Management and Post-shipment Options

The published QY material describes address correction or redirection support for selected products and overseas-warehouse self-pickup in São Paulo. Eligibility must be checked with QY for the specific shipment.

Option	Who should request it
Address correction or redirection	The sender or account holder should contact QY before final delivery.
São Paulo overseas-warehouse pickup	An eligible customer whose cargo has been placed in QY’s described warehouse may arrange collection.
Re-delivery after failed delivery	The sender or recipient should follow the route-specific instruction from QY or the local partner.

Lost, Damaged, Claims, Insurance and Refunds

Process	Use when
Tracking inquiry	The event history is unclear or has stopped; provide the tracking number and latest scan to QY.
Insurance or transport claim	The parcel is lost, damaged or missing contents; the sender should retain packaging, photographs, invoice and value evidence.
Postage or seller refund	A refund decision belongs to QY under the booked terms or to the marketplace seller; 17TRACK cannot approve it.

Shipping Restrictions and Special Handling

Category	Published route-specific treatment
Batteries and electronic goods	Some QY products accept internal or accompanying batteries, while particular DHL-related channels exclude specified battery shipments.
Liquids, powders and sensitive goods	The Canada special-goods description lists limited liquids, powders and weak-magnetic goods but also lists prohibited categories.
Prohibited goods	Examples listed by QY include compressed gas, flammable goods, weapons, drugs, medicines, strong magnets and certain biological goods.
Oversize or irregular parcels	Several European products apply route-specific size rules and may charge or reject irregular parcels.

Product rules differ by destination and channel. Obtain QY’s current acceptance decision before tendering batteries, liquids, food, cosmetics, branded goods or other sensitive cargo.

Customer Service

Channel	Verified contact or use
Telephone	17796345755; QY’s contact page describes telephone consultation as available seven days by eight hours.
Website	QY contact page for service enquiries and shipment escalation.
Email	625840432@qq.com is displayed on the QY homepage.
WeChat	The website displays a WeChat customer-service channel; use the official site to identify the current account or QR code.

Prepare the tracking number, booking date, service name, origin and destination addresses, latest scan, contents description, declared value, photographs and packaging details. For marketplace orders, contact the seller as well as QY because the seller may control the transport account and refund process.

Ecommerce and Business Tracking

QY’s product material mentions API connection for selected DHL-related services and describes full-process tracking. Businesses should verify the exact product, data owner, credentials and event delivery method with QY before implementing automation.

Developer/API Comparison

Option

Provider

QY route integration

QY or the selected operating partner

View all details for QY route integration

Carrier coverage	Selected QY products; the website specifically mentions DHL API connection for a DHL-related service.
Primary use	Business order creation or shipment-status integration.
Authentication	Obtain credentials and technical requirements directly from QY.
Capability	The public product text does not define batch, webhook or event-schema behavior.

17TRACK API

17TRACK

View all details for the 17TRACK API

Carrier coverage	Multiple carriers supported by the 17TRACK platform.
Primary use	Multi-carrier tracking and standardized shipment-event workflows.
Authentication	17token header as described in the 17TRACK documentation.
Capability	Register tracking numbers through the documented v2.4 endpoint; consult the current documentation for account features.

FAQ

Basic FAQs

1. How do I track a QY package?

Enter the tracking number on the official QY website or in 17TRACK, then review the latest event and responsible delivery stage.

2. Where can I find my QY tracking number?

Look on the shipping label, QY receipt, seller dispatch message or marketplace delivery page.

3. What does a QY tracking number look like?

QY uses route-specific identifiers and may display postal or destination-partner numbers, so there is no single public format for every service.

4. When will the first QY scan appear?

The first event appears after shipment data is created and a QY or partner operation records a physical or electronic scan.

5. Why is my QY tracking not updating?

The parcel may be between facilities, awaiting partner data, in customs or waiting for the first physical handover scan.

6. How long does QY delivery take?

Published examples include 15–25 days for one Brazil product, 2–7 business days for the Europe DHL-F description and 5–8 business days for the Australia small-parcel line.

7. What should I do after a QY delivery failure?

Check the event instruction and contact QY or the seller quickly with the corrected address and delivery details.

8. What should I do if QY shows delivered but I have not received the parcel?

Check safe places, household members, reception staff and neighbours, then request delivery evidence and contact the seller or local delivery partner.

9. How do I report a lost or damaged QY shipment?

The sender should contact QY with the tracking number, invoice, value evidence, photographs and preserved packaging.

10. How can I contact QY?

Use 17796345755, 625840432@qq.com or the contact information on the official QY website.

Expert FAQs

11. Is QY the same as the destination carrier?

QY is the logistics provider coordinating the booked route, while a postal service or express company may perform destination delivery.

12. Can a QY shipment have more than one tracking number?

Yes, a route may use a QY or origin identifier and later expose a destination last-mile identifier after handoff.

13. Does a customs arrival scan mean that a QY parcel is released?

No; arrival at an import facility and customs release are different events, and duties or documents may still be required.

14. Which carrier delivers the QY United States express route?

The cited QY description states that local delivery uses USPS Priority service for that route.

15. Which partners are mentioned for QY Australia small parcels?

QY describes integrated resources involving DHL, UPS, FedEx and an Australian local carrier.

16. Does QY publish a universal tracking API?

The public material mentions API connection for a selected DHL-related service but does not define a universal public QY API; businesses should request current technical terms from QY.

17. Can 17TRACK change a QY delivery address?

No; address changes, redirection and delivery decisions must be handled by QY, the seller or the destination carrier.

Tracking API

// 1. QY official tracking API
// Current public official tracking API not confirmed.

// 2. 17TRACK API
POST https://api.17track.net/track/v2.4/register
Headers:
  17token: YourKey
  Content-Type: application/json

Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]

// Confirm the current QY carrier code in 17TRACK documentation
// before production use.