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FriendShip

FriendShip Tracking

Please enter the FriendShip tracking number to check the latest shipping status.

TRACK

About FriendShip

FriendShip presents itself as a China shipping agent and full-service freight forwarder. Its published network combines origin handling in China with air, sea, rail, trucking, express, warehousing, customs clearance and delivery solutions for North America and Europe, with a strong focus on Amazon FBA and e-commerce cargo.

FieldVerified information
Official nameFriendShip is the principal brand displayed on the supplied official website.
Official websitehttps://xfriendship.com/
Carrier typeChina shipping agent and freight forwarder using multimodal transport and delivery partners.
Primary regionChina to the United States and Canada; the About page also states service to Europe.
Published tracking capabilityThe website describes proactive or real-time shipment visibility through an integrated or in-house tracking system.

Carrier Entity Relationships

EntityRelationship to FriendShip
FriendShipFriendShip coordinates freight-forwarding and shipping-agent services rather than presenting itself as a national postal operator.
Air, sea, rail and trucking servicesFriendShip combines these transport modes into routes from China to North American destinations.
UPS, DHL and FedExThe official US ocean page names UPS, truck delivery, COSCO and EMC in specific delivery methods; the homepage names UPS, DHL and FedEx for small-parcel door-to-door delivery.
17TRACK17TRACK is an independent aggregation platform; a FriendShip shipment may require a forwarder reference or partner tracking identifier rather than a FriendShip-issued postal number.

Quick Answer

Use the shipment or parcel identifier supplied by the seller or FriendShip, not the marketplace order number. Enter it in the official FriendShip tracking workflow supplied with the shipment, or try 17TRACK when the identifier belongs to a supported delivery partner. An empty result most often means the number is a quote/order reference, the label has not reached the operating carrier, or the number belongs to a partner system.

Pro Tip: Ask the seller for the latest carrier name, the exact tracking identifier, the service route, and the most recent milestone. 17TRACK does not transport freight, change addresses, issue refunds, or decide claims.

How to Track FriendShip Packages

Tracking pathRecommended action
Official FriendShip routeUse the shipment details or tracking link provided by FriendShip or the seller; prepare the shipment identifier and destination address.
17TRACK routeEnter the identifier at 17TRACK; automatic recognition may identify a last-mile partner when events are available.
No resultCheck spaces, hyphens, transposed characters and whether the number is an order, quote or reference ID; then ask the seller or FriendShip which partner currently holds the shipment.

A marketplace order number identifies the purchase. A freight reference identifies a booking or shipment. A label number identifies a transport label. A last-mile tracking number is issued by the delivery operator. These identifiers may be linked, but they are not interchangeable.

Tracking Number Formats and Examples

FriendShip’s published pages describe multimodal freight and partner delivery, but do not publish one universal public tracking-number grammar. The identifier shown to a buyer can therefore depend on the route, service and last-mile operator.

Tracking Number Format

Identifier familyNormalized pattern
FriendShip shipment or freight referenceRoute-specific alphanumeric reference; use the exact identifier supplied by FriendShip or the seller.
View all details for FriendShip shipment references
Issued byFriendShip or a logistics system connected to the booking.
Typical useFreight forwarding, warehouse, air, sea or consolidated shipment visibility.
Who sees itThe shipper, seller or buyer may receive it in a dispatch message or shipment portal.
CaveatA reference can remain invisible to public parcel databases until a partner creates a parcel label or scan.
Partner last-mile identifierPartner-defined numeric or alphanumeric identifier; display the complete value exactly as supplied.
View all details for FriendShip partner identifiers
Issued byUPS, DHL, FedEx, a truck operator or another route-specific delivery partner named by the shipment.
Tracking scopeUsually begins when the partner receives electronic data or performs a physical acceptance scan; visibility differs by partner.
Buyer scenarioAn e-commerce buyer may see this number after FriendShip hands the parcel to the final-mile operator.
Identification limitA prefix alone should not be treated as proof of service, custody or issuing entity.
Marketplace order or seller referenceOrder-specific reference; example: ORDER-####-####.
View all details for FriendShip marketplace references
Issued byThe marketplace, merchant or seller system.
Where foundOrder confirmation, seller message or dispatch email.
Tracking useIt may help FriendShip locate a booking but is not necessarily queryable as a transport number.
Next stepRequest the carrier or last-mile number if public tracking returns no event.
Pro Tip: Do not infer a FriendShip service from a prefix. For international freight, the visible identifier can change or be supplemented when the shipment moves from forwarder control to a destination delivery partner.

Tracking Statuses and Meanings

Status Quick Lookup

StatusWhat it means
Shipment information receivedElectronic data or a booking exists; physical acceptance may not have occurred.
Picked up / origin handlingFriendShip or an origin partner has begun handling the cargo.
In transitThe shipment is moving through a warehouse, line-haul or inland leg.
Customs or handoffDocumentation, clearance or transfer to a destination operator is in progress; arrival does not equal release.
Out for delivery / deliveredA final-mile partner is attempting delivery or has recorded delivery; verify the partner’s proof when necessary.
Exception / returnAn address, clearance, handling or delivery issue requires review and may send the shipment back.

Service Comparison

ServiceBest for
Sea freightFCL, LCL, oversized and cost-sensitive cargo.
Air freightTime-sensitive or bulk shipments from China.
Express and door-to-doorSmall parcels and end-to-end delivery using named partners.
FBA logisticsAmazon sellers needing consolidation, labeling, warehousing and delivery to fulfillment destinations.

Delivery Time

ServicePublished delivery standard
US ocean optionsPublished route ranges include 18–23 days for listed Matson options, 25–30 days for selected express or oversized options, and 38–45 days for listed standard or EMC options.
Canada ocean optionsPublished route ranges include 25–30, 30–40 and 45–55 days across the listed Mason, COSCO and EMC options.
Air cargoPublished project information gives 7–13 days for air options and 10–13 days for the stated Canada mainland service.

Destination Country Delivery Times

Destination Country / RegionPublished route information
United StatesChina-origin ocean routes publish 18–45 day ranges depending on service; air projects publish 7–13 days. UPS or truck delivery may complete the final leg.
CanadaChina-origin ocean routes publish 25–55 day ranges depending on service; the Canada air page publishes 10–13 days for the mainland service. UPS or truck delivery is listed for final delivery.
EuropeFriendShip’s About page states service to Europe, while the supplied route pages do not publish a country-by-country delivery table.

Published ranges are route estimates rather than a universal guarantee. Cut-off dates, pickup lead time, customs, weather, congestion, remote-area delivery, address quality and partner handoffs can change the final date.

Common Tracking Problems and Solutions

Problem & Solution

Problem/status shownImmediate action
Invalid numberRemove accidental spaces only when the portal requires it, compare every character, and ask the seller whether it is an order reference.
No update or label createdElectronic preparation may precede physical pickup; ask the shipper for the pickup date and operating partner.
In transit for a long timeCompare the latest milestone with the quoted route and check customs, port, weather and congestion risks before escalating.
Customs holdThe importer or seller should provide requested invoices, product descriptions, tax information or authorization to the responsible customs contact.
Delivered but missingCheck the delivery address, reception desk, neighbors and safe-place evidence first; then contact the last-mile partner and seller.
Damaged, failed delivery or returnPhotograph the parcel, retain packaging, record the event and ask the shipper to open the appropriate transport investigation.

International Shipping, Customs and Carrier Handoffs

FriendShip’s international model is a forwarding chain: origin preparation in China, air or ocean line-haul, customs handling, inland transport and partner delivery. A scan showing arrival at a port or exchange facility does not by itself prove customs release or final-mile acceptance.

International Flow

StageWhat is happening
Origin pickup and warehouseFriendShip or an origin agent collects, consolidates, inspects, repacks, labels or stores cargo in China.
Export processing and line-haulThe shipment moves through export procedures and an air, sea or combined transport route.
Destination customsImport authorities and the appointed customs party review declarations, duties, taxes and admissibility.
Partner handoff and last mileUPS, truck delivery or another route-specific operator may perform inland and final delivery; the visible number may remain the same or be supplemented.

For DDP and DDU shipments, confirm the commercial term on the quote. The official US and Canada pages describe DDP/DDU options, but the party responsible for import duty, VAT, documentation and clearance depends on the agreed shipment terms and destination rules.

Customer Service

ChannelVerified contact/link
WebsiteFriendShip official website; use the shipping information or quote route associated with the booking.
Phone+86 400-7575-750, displayed on the official About page for FriendShip support.
Quote/contact requestThe official website provides a contact and quote workflow for route planning and shipment assistance.

Prepare the tracking or freight reference, shipper and consignee details, origin and destination, service mode, invoice or booking information, latest scan, photographs for damage, and any customs request. The seller or shipper is usually the strongest escalation path for a freight-forwarding investigation.

FAQ

Basic FAQs

1. How do I track my FriendShip shipment?

Use the shipment identifier supplied by FriendShip or the seller in the official shipment workflow, or try 17TRACK when a supported partner number is available.

2. Where can I find my FriendShip tracking number?

Check the dispatch email, seller message, freight documents or shipment portal, and distinguish the transport identifier from the marketplace order number.

3. What does a FriendShip tracking number look like?

FriendShip does not publish one universal public format on the supplied pages; the number may be a route-specific freight reference or a partner last-mile identifier.

4. When will the first FriendShip tracking event appear?

The first event can appear after electronic booking, pickup, warehouse handling or partner acceptance, so label creation does not necessarily prove physical receipt.

5. Why is my FriendShip tracking not updating?

Freight can pass through warehouses, ports, customs and line-haul stages with uneven scanning; confirm the current custodian and partner identifier with the seller.

6. How long does FriendShip delivery take?

Published examples range from 7–13 days for listed air services and 18–55 days for listed ocean routes, depending on destination and selected service.

7. What should I do after a failed delivery?

Check the address and delivery notice, then contact the named last-mile partner or seller to arrange the available next step.

8. What should I do if FriendShip shows delivered but I cannot find the shipment?

Check the delivery location, building reception, household members and neighbors before asking the final-mile operator or seller for delivery evidence.

9. How do I report a lost or damaged FriendShip shipment?

Notify the shipper promptly, preserve packaging and evidence, and ask the shipper to start the applicable carrier investigation or claim.

10. How do I contact FriendShip?

Use the official website or call +86 400-7575-750 with the shipment reference and latest milestone ready.

Expert FAQs

11. Is FriendShip a postal operator?

No; FriendShip presents itself as a China shipping agent and freight forwarder coordinating multimodal transport and delivery partners.

12. Does a FriendShip tracking result prove FriendShip issued the number?

No; a tracking result can come from a partner identifier, while FriendShip may have coordinated the shipment without issuing the final-mile number.

13. What do DDP and DDU mean on FriendShip routes?

The official route pages offer DDP and DDU; confirm the quote to determine whether import duty and VAT are included or remain the importer’s responsibility.

14. Which delivery partners can appear on a FriendShip shipment?

The supplied official pages name UPS, DHL, FedEx, truck delivery, COSCO and EMC in particular service contexts; the actual partner depends on the booked route.

15. Can a FriendShip shipment move through rail and trucking after ocean transport?

Yes; FriendShip describes inland trucking and rail as post-customs transport options for North American delivery.

16. Does arrival at customs mean the shipment has cleared?

No; arrival indicates a processing stage, while release requires completion of the destination authority and customs party’s procedures.

17. Can businesses track FriendShip shipments through an API?

The supplied FriendShip pages describe an in-house tracking system but do not publish a public API specification; businesses should request integration details directly and may use 17TRACK where supported.

Tracking API

17TRACK API
// FriendShip official public tracking API:
// Current public official tracking API documentation is not published on the supplied pages.

// 17TRACK API
POST https://api.17track.net/track/v2.4/register
Headers:
  17token: YourKey
  Content-Type: application/json

Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]

// Use a current 17TRACK carrier code from the official API documentation.
// Do not assume that a FriendShip freight reference is a partner parcel number.

Sources & References

17TRACK is an independent tracking platform and is not affiliated with FriendShip.

A professional and stable global package tracking platform.

17TRACK
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