
FriendShip Tracking
Please enter the FriendShip tracking number to check the latest shipping status.
About FriendShip
FriendShip presents itself as a China shipping agent and full-service freight forwarder. Its published network combines origin handling in China with air, sea, rail, trucking, express, warehousing, customs clearance and delivery solutions for North America and Europe, with a strong focus on Amazon FBA and e-commerce cargo.
| Field | Verified information |
|---|---|
| Official name | FriendShip is the principal brand displayed on the supplied official website. |
| Official website | https://xfriendship.com/ |
| Carrier type | China shipping agent and freight forwarder using multimodal transport and delivery partners. |
| Primary region | China to the United States and Canada; the About page also states service to Europe. |
| Published tracking capability | The website describes proactive or real-time shipment visibility through an integrated or in-house tracking system. |
Carrier Entity Relationships
| Entity | Relationship to FriendShip |
|---|---|
| FriendShip | FriendShip coordinates freight-forwarding and shipping-agent services rather than presenting itself as a national postal operator. |
| Air, sea, rail and trucking services | FriendShip combines these transport modes into routes from China to North American destinations. |
| UPS, DHL and FedEx | The official US ocean page names UPS, truck delivery, COSCO and EMC in specific delivery methods; the homepage names UPS, DHL and FedEx for small-parcel door-to-door delivery. |
| 17TRACK | 17TRACK is an independent aggregation platform; a FriendShip shipment may require a forwarder reference or partner tracking identifier rather than a FriendShip-issued postal number. |
Quick Answer
Use the shipment or parcel identifier supplied by the seller or FriendShip, not the marketplace order number. Enter it in the official FriendShip tracking workflow supplied with the shipment, or try 17TRACK when the identifier belongs to a supported delivery partner. An empty result most often means the number is a quote/order reference, the label has not reached the operating carrier, or the number belongs to a partner system.
How to Track FriendShip Packages
| Tracking path | Recommended action |
|---|---|
| Official FriendShip route | Use the shipment details or tracking link provided by FriendShip or the seller; prepare the shipment identifier and destination address. |
| 17TRACK route | Enter the identifier at 17TRACK; automatic recognition may identify a last-mile partner when events are available. |
| No result | Check spaces, hyphens, transposed characters and whether the number is an order, quote or reference ID; then ask the seller or FriendShip which partner currently holds the shipment. |
A marketplace order number identifies the purchase. A freight reference identifies a booking or shipment. A label number identifies a transport label. A last-mile tracking number is issued by the delivery operator. These identifiers may be linked, but they are not interchangeable.
Tracking Number Formats and Examples
FriendShip’s published pages describe multimodal freight and partner delivery, but do not publish one universal public tracking-number grammar. The identifier shown to a buyer can therefore depend on the route, service and last-mile operator.
Tracking Number Format
| Identifier family | Normalized pattern | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| FriendShip shipment or freight reference | Route-specific alphanumeric reference; use the exact identifier supplied by FriendShip or the seller. | ||||||||
View all details for FriendShip shipment references
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| Partner last-mile identifier | Partner-defined numeric or alphanumeric identifier; display the complete value exactly as supplied. | ||||||||
View all details for FriendShip partner identifiers
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| Marketplace order or seller reference | Order-specific reference; example: ORDER-####-####. | ||||||||
View all details for FriendShip marketplace references
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Tracking Statuses and Meanings
Status Quick Lookup
| Status | What it means |
|---|---|
| Shipment information received | Electronic data or a booking exists; physical acceptance may not have occurred. |
| Picked up / origin handling | FriendShip or an origin partner has begun handling the cargo. |
| In transit | The shipment is moving through a warehouse, line-haul or inland leg. |
| Customs or handoff | Documentation, clearance or transfer to a destination operator is in progress; arrival does not equal release. |
| Out for delivery / delivered | A final-mile partner is attempting delivery or has recorded delivery; verify the partner’s proof when necessary. |
| Exception / return | An address, clearance, handling or delivery issue requires review and may send the shipment back. |
Service Comparison
| Service | Best for |
|---|---|
| Sea freight | FCL, LCL, oversized and cost-sensitive cargo. |
| Air freight | Time-sensitive or bulk shipments from China. |
| Express and door-to-door | Small parcels and end-to-end delivery using named partners. |
| FBA logistics | Amazon sellers needing consolidation, labeling, warehousing and delivery to fulfillment destinations. |
Delivery Time
| Service | Published delivery standard |
|---|---|
| US ocean options | Published route ranges include 18–23 days for listed Matson options, 25–30 days for selected express or oversized options, and 38–45 days for listed standard or EMC options. |
| Canada ocean options | Published route ranges include 25–30, 30–40 and 45–55 days across the listed Mason, COSCO and EMC options. |
| Air cargo | Published project information gives 7–13 days for air options and 10–13 days for the stated Canada mainland service. |
Destination Country Delivery Times
| Destination Country / Region | Published route information |
|---|---|
| United States | China-origin ocean routes publish 18–45 day ranges depending on service; air projects publish 7–13 days. UPS or truck delivery may complete the final leg. |
| Canada | China-origin ocean routes publish 25–55 day ranges depending on service; the Canada air page publishes 10–13 days for the mainland service. UPS or truck delivery is listed for final delivery. |
| Europe | FriendShip’s About page states service to Europe, while the supplied route pages do not publish a country-by-country delivery table. |
Published ranges are route estimates rather than a universal guarantee. Cut-off dates, pickup lead time, customs, weather, congestion, remote-area delivery, address quality and partner handoffs can change the final date.
Common Tracking Problems and Solutions
Problem & Solution
| Problem/status shown | Immediate action |
|---|---|
| Invalid number | Remove accidental spaces only when the portal requires it, compare every character, and ask the seller whether it is an order reference. |
| No update or label created | Electronic preparation may precede physical pickup; ask the shipper for the pickup date and operating partner. |
| In transit for a long time | Compare the latest milestone with the quoted route and check customs, port, weather and congestion risks before escalating. |
| Customs hold | The importer or seller should provide requested invoices, product descriptions, tax information or authorization to the responsible customs contact. |
| Delivered but missing | Check the delivery address, reception desk, neighbors and safe-place evidence first; then contact the last-mile partner and seller. |
| Damaged, failed delivery or return | Photograph the parcel, retain packaging, record the event and ask the shipper to open the appropriate transport investigation. |
International Shipping, Customs and Carrier Handoffs
FriendShip’s international model is a forwarding chain: origin preparation in China, air or ocean line-haul, customs handling, inland transport and partner delivery. A scan showing arrival at a port or exchange facility does not by itself prove customs release or final-mile acceptance.
International Flow
| Stage | What is happening |
|---|---|
| Origin pickup and warehouse | FriendShip or an origin agent collects, consolidates, inspects, repacks, labels or stores cargo in China. |
| Export processing and line-haul | The shipment moves through export procedures and an air, sea or combined transport route. |
| Destination customs | Import authorities and the appointed customs party review declarations, duties, taxes and admissibility. |
| Partner handoff and last mile | UPS, truck delivery or another route-specific operator may perform inland and final delivery; the visible number may remain the same or be supplemented. |
For DDP and DDU shipments, confirm the commercial term on the quote. The official US and Canada pages describe DDP/DDU options, but the party responsible for import duty, VAT, documentation and clearance depends on the agreed shipment terms and destination rules.
Customer Service
| Channel | Verified contact/link |
|---|---|
| Website | FriendShip official website; use the shipping information or quote route associated with the booking. |
| Phone | +86 400-7575-750, displayed on the official About page for FriendShip support. |
| Quote/contact request | The official website provides a contact and quote workflow for route planning and shipment assistance. |
Prepare the tracking or freight reference, shipper and consignee details, origin and destination, service mode, invoice or booking information, latest scan, photographs for damage, and any customs request. The seller or shipper is usually the strongest escalation path for a freight-forwarding investigation.
FAQ
Basic FAQs
Use the shipment identifier supplied by FriendShip or the seller in the official shipment workflow, or try 17TRACK when a supported partner number is available.
Check the dispatch email, seller message, freight documents or shipment portal, and distinguish the transport identifier from the marketplace order number.
FriendShip does not publish one universal public format on the supplied pages; the number may be a route-specific freight reference or a partner last-mile identifier.
The first event can appear after electronic booking, pickup, warehouse handling or partner acceptance, so label creation does not necessarily prove physical receipt.
Freight can pass through warehouses, ports, customs and line-haul stages with uneven scanning; confirm the current custodian and partner identifier with the seller.
Published examples range from 7–13 days for listed air services and 18–55 days for listed ocean routes, depending on destination and selected service.
Check the address and delivery notice, then contact the named last-mile partner or seller to arrange the available next step.
Check the delivery location, building reception, household members and neighbors before asking the final-mile operator or seller for delivery evidence.
Notify the shipper promptly, preserve packaging and evidence, and ask the shipper to start the applicable carrier investigation or claim.
Use the official website or call +86 400-7575-750 with the shipment reference and latest milestone ready.
Expert FAQs
No; FriendShip presents itself as a China shipping agent and freight forwarder coordinating multimodal transport and delivery partners.
No; a tracking result can come from a partner identifier, while FriendShip may have coordinated the shipment without issuing the final-mile number.
The official route pages offer DDP and DDU; confirm the quote to determine whether import duty and VAT are included or remain the importer’s responsibility.
The supplied official pages name UPS, DHL, FedEx, truck delivery, COSCO and EMC in particular service contexts; the actual partner depends on the booked route.
Yes; FriendShip describes inland trucking and rail as post-customs transport options for North American delivery.
No; arrival indicates a processing stage, while release requires completion of the destination authority and customs party’s procedures.
The supplied FriendShip pages describe an in-house tracking system but do not publish a public API specification; businesses should request integration details directly and may use 17TRACK where supported.
Tracking API
// FriendShip official public tracking API:
// Current public official tracking API documentation is not published on the supplied pages.
// 17TRACK API
POST https://api.17track.net/track/v2.4/register
Headers:
17token: YourKey
Content-Type: application/json
Body:
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
// Use a current 17TRACK carrier code from the official API documentation.
// Do not assume that a FriendShip freight reference is a partner parcel number.
Sources & References
- FriendShip China — Official website and logistics services. FriendShip
- About Us — China shipping agent and freight forwarder. FriendShip
- Logistics Project — China to USA and Canada air, ocean and FBA routes. FriendShip
- China–US Ocean Shipping — route services and delivery methods. FriendShip
- China–CA Ocean Shipping — Canadian route services and delivery methods. FriendShip
- 17TRACK — Independent shipment tracking platform. 17TRACK
- 17TRACK API Documentation. 17TRACK
17TRACK is an independent tracking platform and is not affiliated with FriendShip.
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