C2I LOGISTIC Tracking

Please enter the C2I LOGISTIC tracking number to check the latest shipping status.

johnson@cntin.comhttps://www.cntin.com/

TRACK

About C2i Logistic

C2i Logistic is a China–India logistics provider focused on cross-border freight, customs handling, delivery coordination, warehousing and related trade-support services. The published service network connects China-origin cargo with Indian destinations and includes offices in the Delhi and Mumbai areas.

Field	Verified information
Official display name	C2i Logistic
Official website	https://www.cntin.com/
Carrier type	Cross-border logistics provider, freight coordinator, customs-support provider and domestic delivery coordinator.
Primary corridor	China to India, with services also described for India-to-China movements.
Tracking page	C2i Logistic shipment query portal.
Published operating hours	Monday to Saturday, 10:00–19:00; Sunday closed, according to the website contact information.

Carrier Entity Relationships

Entity	Relationship to C2i Logistic
C2i Logistic	C2i Logistic coordinates China–India logistics and related customs, warehousing and delivery services.
Air and sea DDP services	C2i Logistic publishes air and sea door-to-door services that include customs and tax handling under the relevant quotation.
LCL and FCL services	C2i Logistic provides less-than-container-load and full-container-load arrangements to Indian ports and inland destinations.
Indian domestic transfer	C2i Logistic describes pickup and onward delivery between major Indian cities as a domestic transfer service.
17TRACK	17TRACK is an independent tracking platform that may aggregate available events; it does not operate C2i Logistic shipments.

Quick Answer

Use the shipment number supplied by C2i Logistic or the seller on the official query portal, or enter it into 17TRACK. An order number, invoice number or payment reference may not be a transport identifier. If no event appears, first check the characters, ask the sender whether the shipment has physically entered the C2i Logistic process, and confirm that the selected carrier is correct.

Pro Tip: 17TRACK can display available tracking data, but it cannot change an address, release cargo, approve a refund or decide a C2i Logistic claim.

How to Track C2i Logistic Packages

The practical tracking path is to identify the shipment number, submit it to the official C2i Logistic query portal, and then compare the available events with the seller’s dispatch information.

Step	Action
1. Find the identifier	Check the dispatch message, C2i Logistic quotation or shipment handover message. Do not substitute an online-shop order number unless the sender confirms that it is the transport number.
2. Use the official portal	Open the C2i Logistic shipment query portal and submit the number exactly as supplied.
3. Use 17TRACK as a second view	Submit the same number to 17TRACK when a multi-carrier view or additional available events are useful.
4. Interpret the first event	A created record or electronic pre-alert does not necessarily prove that C2i Logistic has received the physical goods.
5. Escalate with evidence	Give C2i Logistic or the sender the number, dispatch date, origin, destination, last event and cargo description.

Tracking Number Formats and Examples

The supplied C2i Logistic pages explain that a query number is provided after dispatch, but they do not publish a universal public prefix, length or checksum rule. A number that can be queried by C2i Logistic is therefore not necessarily issued by C2i Logistic; it may identify an upstream freight movement or a linked delivery record.

Tracking Number Format

Identifier family

Normalized pattern

C2i Logistic shipment query number

Use the exact number supplied for the shipment; a public fixed pattern is not stated.

View all details for C2i Logistic shipment numbers

Issued by	The issuing party is not identified by a published universal format.
Typical use	Shipment lookup after C2i Logistic dispatch.
Where seen	Seller dispatch messages, C2i Logistic communications or shipment documents.
Tracking scope	Use the official query portal first; event visibility depends on the service and transport stage.
Important caveat	Do not infer service, destination or physical acceptance from a prefix alone.

Order, invoice or reference identifier

Merchant-defined text or digits; do not treat it as a shipment number without confirmation.

View all details for order and reference identifiers

Issued by	Usually the seller, purchasing system or freight account holder.
Typical use	Commercial reconciliation, not necessarily movement tracking.
Where seen	Order confirmation, invoice or payment record.
Tracking scope	May not return a transport event.
Important caveat	Ask the sender to map the reference to the actual C2i Logistic shipment number.

Tracking Statuses and Meanings

Status wording can differ by transport partner and service. The key distinction is between electronic preparation, physical receipt, customs processing, delivery handoff and final delivery.

Status Quick Lookup

Status

Lifecycle stage

Shipment information created

Pre-shipment

View all details for shipment information created

What it means	A record or label may exist before physical acceptance.
Responsible party	The sender and arranging logistics party remain responsible for handover.
What happens next	A receipt or first movement scan should appear after handover.
What you should do	Ask the sender whether the goods have entered transport.

Accepted or received

Origin processing

View all details for accepted or received

What it means	The shipment has entered a documented handling stage.
Responsible party	The receiving logistics operation is responsible for the next scan.
What happens next	Sorting, export preparation or line-haul movement may follow.
What you should do	Normally wait unless the event contains a document request.

In transit

Line-haul movement

View all details for in transit

What it means	The shipment is moving between processing or delivery points.
Responsible party	The current transport or handling party shown in the event.
What happens next	Another movement, customs or destination scan may appear.
What you should do	Compare the last scan with the quoted route and contact the sender if the gap becomes abnormal.

Customs or clearance processing

Import or export control

View all details for customs processing

What it means	Authorities or the customs-support operation are reviewing documents, value, classification or duties.
Responsible party	The importer, exporter and customs process may each have separate responsibilities.
What happens next	Release, document request, duty assessment or inspection may follow.
What you should do	Provide accurate invoices, packing information and requested identity or import documents.

Out for delivery or delivered

Last-mile stage

View all details for out for delivery or delivered

What it means	Out for delivery indicates a delivery attempt is planned; delivered indicates a delivery scan was recorded.
Responsible party	The local delivery operation handles the final attempt.
What happens next	Delivery, collection, another attempt or an exception may occur.
What you should do	For a missing delivery, check the address, reception area and local delivery contact before escalating.

Services and Delivery Times

C2i Logistic publishes several China–India service categories. The published material gives a normal 4–6 day delivery indication for its India logistics line to Delhi, Mumbai and Bangalore, with another 2–3 days for other cities, while the actual quotation and route determine the applicable service.

Service Comparison

Service

Best for

Air DDP door-to-door

Time-sensitive China–India cargo requiring coordinated customs and tax handling.

View all details for air DDP door-to-door

Coverage	China-origin shipments to Indian destinations described in the quotation.
Tracking level	Shipment query information is supplied after dispatch; event detail depends on the movement.
Main limitation	Documents, product eligibility, customs review and destination conditions can affect delivery.

Sea DDP door-to-door

Larger or heavier cargo where sea transport is suitable.

View all details for sea DDP door-to-door

Coverage	China to Indian ports and inland delivery destinations.
Tracking level	Port, customs and inland movement visibility depends on the booked arrangement.
Main limitation	Port handling, customs documentation and transshipment can extend the route.

LCL and FCL

Commercial cargo moving as consolidated or full-container freight.

View all details for LCL and FCL

Coverage	Indian port and inland destinations including Nhava Sheva, Kolkata, Mundra, Chennai and Mumbai.
Tracking level	Container, port, customs and delivery records may be separate identifiers.
Main limitation	LCL clearance availability and importer qualifications differ by port and shipment terms.

India domestic transfer

Pickup and delivery between Indian cities.

View all details for India domestic transfer

Coverage	Major Indian cities and other destinations arranged through the service.
Tracking level	Use the shipment number supplied by C2i Logistic.
Main limitation	Local documentation and route conditions can affect handoff and delivery.

Delivery Time

Service	Published delivery indication
India logistics line	Normally 4–6 days to Delhi, Mumbai and Bangalore; other cities may add 2–3 days for transfer and delivery.
Air and sea DDP	The website describes the service but does not publish one universal delivery standard; timing depends on origin, destination, customs and route.
LCL and FCL	Timing depends on sailing, port handling, clearance, consolidation and inland delivery.

Destination Country Delivery Times

Destination region	Published indication
India: Delhi, Mumbai and Bangalore	4–6 days for the described India logistics line under normal conditions.
Other Indian cities	The website states that transfer delivery may add 2–3 days.
Destinations outside the China–India corridor	No C2i Logistic delivery interval is stated in the supplied official material.

Common Tracking Problems and Solutions

Most tracking issues are resolved by separating data-entry problems from physical movement, customs responsibility and final-mile delivery. Keep the sender involved because the sender usually holds the commercial booking and shipment documents.

Problem & Solution

Problem or status

Check first

Number invalid

Remove accidental spaces, confirm every character and ask the sender for the shipment number rather than the order number.

View all details for an invalid number

Immediate action	Retry the official C2i Logistic portal and 17TRACK.
When to escalate	Escalate to the sender if the same number fails on both services.
Who to contact	The seller or C2i Logistic contact handling the booking.

No tracking event

Electronic information may exist before physical handover or the first scan.

View all details for no tracking events

Immediate action	Ask the sender whether the goods reached the C2i Logistic warehouse or origin operation.
When to escalate	Use the dispatch date and quoted service to decide when to request an investigation.
Who to contact	The sender first, because the sender can confirm handover.

Long gap or stuck in transit

Check customs, weekends, port handling, transfer legs and the last location shown.

View all details for a long tracking gap

Immediate action	Compare the official portal with the seller’s shipment documents and request the latest operational update.
When to escalate	Escalate when the gap exceeds the quoted route expectation or a document request is unanswered.
Who to contact	C2i Logistic for movement or customs handling; the seller for commercial remedies.

Delivered but not received

Check the delivery address, reception desk, neighbours, household members and any safe-place instruction.

View all details for delivered but not received

Immediate action	Request delivery evidence, check with the local delivery contact and notify the sender promptly.
When to escalate	Escalate immediately when the address is correct and no recipient or building contact has the parcel.
Who to contact	The last-mile delivery operation through C2i Logistic or the sender.

Customs hold, address issue or return

Check requested documents, importer details, duties, address accuracy and return instructions.

View all details for customs, address or return problems

Immediate action	Provide accurate invoices, packing information, identity or import documents and a corrected address where requested.
When to escalate	Escalate before the shipment is returned or storage and handling charges increase.
Who to contact	The importer for customs documents, C2i Logistic for operational handling, and the seller for replacement or refund decisions.

International Shipping, Customs and Carrier Handoffs

A China–India shipment can pass through warehouse handling, export documentation, line-haul, Indian customs and domestic delivery. C2i Logistic describes customs, GST-related handling, importer documentation and Indian inland delivery as part of different service arrangements, but customs release is not the same as arrival at a port or processing centre.

International Flow

Stage

Typical event

Origin preparation

Goods are received, documented, consolidated or prepared for air or sea movement.

View all details for origin preparation

Responsible entity	The sender and the C2i Logistic origin operation.
Can the number change?	A shipment may have commercial, warehouse, container or delivery references.
Customer action	Provide accurate invoices, packing details and consignee information.

Export and line-haul

Export processing and air or sea movement toward India.

View all details for export and line-haul

Responsible entity	C2i Logistic coordinates the booked movement and relevant transport providers.
Visibility gap	Physical movement can continue while no public scan is added.
Customer action	Use the shipment reference and wait for the next operational event unless documents are requested.

Indian customs

Import documents, classification, valuation, duties and required identity information may be reviewed.

View all details for Indian customs

Responsible entity	The importer, customs authorities and the customs-support operation each have distinct roles.
Can the number change?	Customs, cargo and inland references may be associated with the shipment.
Customer action	Supply KYC, IEC, GST or other documents when applicable to the consignee and service.

Domestic handoff and last mile

Released cargo is transferred for Indian storage, pickup or final delivery.

View all details for domestic handoff and last mile

Responsible entity	C2i Logistic or its arranged Indian delivery operation, depending on the quotation.
Visibility gap	Local transfer and delivery scans may not appear at every intermediate point.
Customer action	Confirm the delivery address, availability for receipt and any collection instruction.

Customer Service

Contact C2i Logistic with the shipment number, sender and consignee details, dispatch date, last event, cargo description and the specific action needed. The website publishes China and India contact routes and Monday-to-Saturday operating hours.

Customer Service

Channel

Verified contact or link

Official website

C2i Logistic contact page

View all details for the official website channel

Best for	General enquiries, shipment coordination and service quotations.
Hours	Monday to Saturday, 10:00–19:00; the published page states Sunday is closed.
Prepare	Shipment number, origin, destination, cargo description and requested service.

johnson@cntin.com and roger@cntin.com

View all details for C2i Logistic email support

Best for	Written shipment details, document exchange and follow-up.
Region and language	The website presents China and India operations and bilingual customer support information.
Important limitation	Response speed and case handling depend on the shipment and office involved.

Phone

China: +86-13326433827; India: +91-8448834231

View all details for C2i Logistic phone support

Best for	Urgent operational questions, document requests and delivery coordination.
Hours	Use the published Monday-to-Saturday 10:00–19:00 schedule as the general website schedule.
Prepare	Have the shipment number and latest tracking event ready before calling.

FAQ

Basic FAQs

1. How do I track my C2i Logistic package?

Enter the shipment number on the official C2i Logistic query portal or submit it to 17TRACK.

2. Where can I find my C2i Logistic tracking number?

Check the dispatch message, shipment documents or message from the seller; ask the sender if only an order number is shown.

3. What does a C2i Logistic tracking number look like?

C2i Logistic does not publish one universal public number pattern in the supplied material, so use the exact identifier provided for the shipment.

4. Why is there no first tracking event?

The record may have been created before physical handover or before the first scan; confirm dispatch with the sender.

5. Why has my C2i Logistic tracking not updated?

A shipment can be moving between scans or waiting for customs, port or local transfer processing; ask for an operational update when the gap exceeds the quoted expectation.

6. How long does C2i Logistic delivery take?

The published India logistics indication is normally 4–6 days to Delhi, Mumbai and Bangalore, with 2–3 additional days possible for other cities.

7. What should I do after a C2i Logistic delivery attempt fails?

Check the address and delivery instruction, then contact C2i Logistic or the sender before the shipment is returned.

8. What should I do if C2i Logistic says delivered but I cannot find the package?

Check the delivery location, reception desk, household members and neighbours, then request delivery evidence and notify the sender.

9. How do I report a lost or damaged C2i Logistic shipment?

Contact the sender and C2i Logistic promptly with photographs, packaging, value evidence and the shipment number; any claim route depends on the booked service.

10. How can I contact C2i Logistic?

Use the published contact page, email johnson@cntin.com or roger@cntin.com, or call the China or India number listed in the Customer Service section.

Expert FAQs

11. Does C2i Logistic operate as a postal carrier?

The supplied official material describes C2i Logistic as a cross-border logistics and freight provider coordinating customs, warehousing and delivery rather than as a national postal operator.

12. What is the difference between C2i Logistic DDP and a normal shipment?

The published DDP services are described as door-to-door arrangements with customs and tax handling included under the quotation, while other services may leave duties or clearance charges to the consignee.

13. What documents can an Indian consignee need for C2i Logistic clearance?

The published guidance refers to identity and address information for individuals and IEC and GST information for companies where applicable; the exact request depends on the shipment.

14. Does arrival in India mean that C2i Logistic customs clearance is complete?

No. Arrival, customs review, duty assessment and release are different stages, and a shipment may still require documents or payment after reaching India.

15. Can C2i Logistic shipments have more than one reference?

Yes. Freight, warehouse, container, customs and final-delivery records can be associated with one commercial movement; ask C2i Logistic to map related references.

16. Does C2i Logistic publish a public tracking API?

A current public C2i Logistic tracking API is not described in the supplied official pages, so businesses should request current integration information directly and avoid relying on undocumented endpoints.

Tracking API

API reference

// C2i Logistic current public official tracking API not confirmed.
// 17TRACK API reference:
// POST https://api.17track.net/track/v2.4/register
// Headers: 17token: YourKey
//          Content-Type: application/json
// The current C2i Logistic carrier code was not confirmed in the supplied evidence.
{
  "number": "TRACKING_NUMBER",
  "carrier": "CARRIER_CODE"
}