About Lzfba
Lzfba is the public-facing logistics brand of Zhejiang Lezhong Logistics Technology Co., Ltd. The company provides China–United States cross-border logistics solutions and also operates China–Japan and Canada-focused services, overseas-warehouse coordination, customs brokerage support, FBA first-mile services and last-mile delivery arrangements.
| Field | Confirmed information |
| Official name | Zhejiang Lezhong Logistics Technology Co., Ltd. |
| Official website | https://www.lzfba.cn/ |
| Carrier type | Cross-border logistics provider, freight-forwarding and integrated FBA logistics service provider. |
| Primary region | China–United States logistics, with listed Canada and Japan services. |
| Tracking page | The website provides a customer login and order-management workflow; a public carrier tracking URL is not identified in the supplied pages. |
| Headquarters | 5th Floor, Building 2, 1568 Liuqing Road, Houzhai Subdistrict, Yiwu, Jinhua, Zhejiang, China. |
Carrier Entity Relationships
| Entity | Relationship summary |
| Zhejiang Lezhong Logistics Technology Co., Ltd. | The company is the legal entity presented on the official company page and operates the Lzfba logistics business. |
| United States, Canada and Japan services | Lzfba lists dedicated services for these markets, including sea, air, warehouse and delivery coordination. |
| MATSON, CMA, COSCO, EMC, ZIM and other shipping lines | The official website describes long-term cooperation or contracted space; these companies may appear at the ocean line-haul stage rather than as the party issuing every Lzfba reference. |
| 17TRACK | 17TRACK is an independent multi-carrier tracking platform; it does not operate Lzfba transport or decide claims, address changes or refunds. |
Quick Answer
Use the shipment or tracking identifier supplied by Lzfba, your seller, or the customer login. Enter it in the Lzfba order system when available, or submit it to 17TRACK for multi-carrier event aggregation. An empty result usually means the number is an order/reference number, the label has not been activated, or the shipment has not received its first physical scan.
Pro Tip: Ask the seller for the carrier-issued or last-mile identifier, not only the marketplace order number. 17TRACK cannot transport a parcel, change an address, approve a refund, or settle a claim.
How to Track Lzfba Packages
- Find the identifier in the Lzfba customer system, shipping label, seller dispatch message, warehouse notice or freight document.
- Check the Lzfba account workflow first. The official help page says orders can be created manually or uploaded in bulk through a forecast template.
- Submit the identifier to 17TRACK when you need events from Lzfba and a destination or last-mile partner in one view.
- If no result appears, remove spaces and punctuation, confirm every character, and ask the seller whether the number is a customer order number rather than a transport identifier.
A tracking number identifies transport activity; an order number identifies a commercial transaction; a reference number identifies a seller or warehouse record. Lzfba’s help material also states that some third-party ERP orders may take several minutes to receive a tracking number.
Tracking Number Formats and Examples
The supplied Lzfba pages do not publish a universal public numbering specification. Lzfba shipments can involve freight, warehouse, ocean, air and destination-delivery records, so the identifier shown to a buyer may be issued by Lzfba, a shipping line, a postal operator, a courier or a marketplace.
Tracking Number Format
| Identifier family | Normalized pattern |
| Lzfba customer or shipment reference | Alphanumeric pattern supplied in the customer system; use the exact value shown by Lzfba. |
View all details for Lzfba shipment references| Issued by | Lzfba or an integrated logistics system may issue the reference; the official pages do not define a single public format. |
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| Typical use | FBA, freight-forwarding, warehouse, air or sea shipment management. |
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| Where users see it | Customer login, forecast upload, order management, shipping documents or seller messages. |
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| Tracking scope | May show Lzfba workflow events and may be linked to a separate destination-carrier identifier. |
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| Caveat | Do not infer service, carrier, country or delivery date from a prefix alone. |
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| Ocean or airline transport identifier | Carrier-specific booking, container, bill-of-lading or airway-bill format; use the document supplied for the shipment. |
View all details for ocean and air identifiers| Issued by | The relevant shipping line, airline, agent or freight system. |
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| Typical use | Line-haul, booking, container movement, customs or warehouse coordination. |
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| Who sees it | Usually the shipper, forwarder, broker or business customer rather than the final consumer. |
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| Tracking scope | Often covers a transport leg and may not provide door-to-door parcel scans. |
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| Caveat | An ocean or air reference is not necessarily the last-mile delivery number. |
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| Destination last-mile identifier | The local courier or postal operator’s own format, shown after handoff where supplied. |
View all details for destination last-mile numbers| Issued by | The destination delivery partner, not necessarily Lzfba. |
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| Typical use | Import release, domestic sorting, delivery attempt and proof of delivery. |
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| User action | Ask the seller or Lzfba for the linked last-mile number if destination events stop. |
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| Number relationship | One shipment can have multiple linked identifiers, and the original number may continue after handoff. |
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| Caveat | A number being searchable in 17TRACK does not prove that Lzfba issued it. |
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Tracking Statuses and Meanings
A Lzfba status should be read as a milestone in a multi-party shipment. A forecast or label record is not proof that Lzfba or a transport partner has physically received the goods.
Status Quick Lookup
| Status | What it means |
| Pre-advised / label created | Shipment data exists, but a physical acceptance scan may not have occurred. |
View all details for pre-advised status| Lifecycle stage | Pre-shipment. |
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| Responsible party | The shipper, warehouse or first receiving partner is preparing the handoff. |
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| What happens next | Pickup, warehouse receipt, consolidation or the first transport scan. |
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| Customer action | Confirm that the goods were handed over and ask the seller to correct missing data. |
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| In transit | The shipment has a recorded movement between facilities or transport legs. |
View all details for in-transit status| Responsible party | The current line-haul, warehouse or delivery partner shown by the latest scan. |
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| What happens next | Another facility scan, customs processing or destination handoff. |
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| Customer action | Compare the latest event with the promised service window and preserve shipment records. |
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| Customs or handoff | The shipment is being reviewed, transferred or presented to a destination partner; arrival at customs is not release. |
| Out for delivery / delivered | The local delivery stage has begun, or a delivery scan was recorded; check the address and delivery location if the parcel is missing. |
| Exception / return | A delivery, address, customs or handling issue requires review and may result in return to sender. |
Services and Delivery Times
Lzfba lists United States, Canada and Japan routes, sea and air transportation, FBA first-mile services, overseas warehousing, customs support, sea delivery and truck delivery. The official pages do not publish a uniform public delivery standard for every route.
Service Comparison
| Service | Best fit |
| United States dedicated line | FBA and cross-border cargo requiring sea, air, warehouse and delivery coordination. |
View all details for United States dedicated line| Coverage | China–United States route, including sea delivery and truck delivery. |
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| Tracking level | Lzfba states that the FBA first-mile service has full-track visibility; event depth depends on the connected partners. |
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| Main condition | Shipment details, destination, product code and customs information must match the order workflow. |
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| Limitation | Published route-specific service standards and guarantees should be confirmed in the customer quotation. |
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| Japan dedicated line | Sea freight, warehouse transfer, relabeling, fulfillment and returns for Japan. |
| Canada dedicated line | Canada-focused cross-border logistics listed in the product navigation. |
| Overseas warehouse and tail-end service | FBA first-mile plus overseas warehouse and final-delivery coordination. |
Delivery Time
| Service | Published delivery information |
| Lzfba time-limited products | The website promotes time-limited products and lists a seven-day-to-warehouse statement for a specific FBA workflow; confirm scope and counting rules in the quotation. |
| Other sea, air and warehouse services | Timing depends on origin, destination, sailing or flight, customs, warehouse processing, partner handoff and final delivery; no universal public standard is stated. |
Destination Country Delivery Times
| Destination | Planning guidance |
| United States | Use the quoted sea or air service window; customs, port congestion, warehouse receiving and domestic delivery can change the actual date. |
| Canada | Confirm the Canada service quotation and destination handoff; the public pages do not state a country-wide day range. |
| Japan | Confirm the Japan sea-line quotation and warehouse or delivery stage; published pages do not provide a universal average. |
Common Tracking Problems and Solutions
Start with the latest event, the shipment reference, the service quotation and the responsible party. A buyer should normally contact the seller first for commercial remedies, while the shipper or account holder asks Lzfba to investigate transport and warehouse records.
Problem & Solution
| Problem/status shown | Check first and immediate action |
| Invalid number | Check spelling, spaces and whether the value is an order number; ask the seller or Lzfba for the transport identifier. |
View all details for invalid or inactive numbers| Likely cause | Data was created but not activated, the wrong ERP field was copied, or the shipment uses a linked partner number. |
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| Escalation | Ask the shipper to verify the order in the Lzfba system and confirm whether a label or tracking number has been generated. |
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| Who to contact | Lzfba account service or the seller; 17TRACK can only display available carrier events. |
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| No update or stuck in transit | Check the quoted route, customs stage, port or warehouse handoff; ask the shipper to request an operational trace. |
| Address error or delivery failure | Provide the correct address to the seller or Lzfba account contact immediately; do not assume a redirect is available. |
| Delivered but not received | Check the delivery location, household, reception desk and neighbors; request proof of delivery and ask the seller to open a partner inquiry. |
| Customs hold, loss or damage | Preserve labels, packaging, invoices, photos and customs messages; the shipper or account holder should ask Lzfba about the applicable investigation or compensation process. |
International Shipping, Customs and Carrier Handoffs
Lzfba describes an integrated cross-border chain involving origin collection, customs and declaration support, ocean or air line-haul, overseas warehousing and final delivery. A destination scan does not by itself prove customs release.
International Flow
| Stage | Typical event and customer action |
| Origin pickup and forecast | The shipper creates or uploads shipment data; confirm that the goods were physically handed to the nominated warehouse or transport party. |
View all details for the origin stage| Physical custodian | The origin shipper, pickup provider or Lzfba receiving facility, depending on the booking. |
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| Visibility gap | Order creation can precede physical acceptance and label scanning. |
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| Customer action | Provide accurate product, address, weight, declared-value and destination information. |
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| Export customs and line-haul | Declaration, inspection, loading and ocean or air movement occur; retain commercial and customs documents. |
| Partner handoff | Electronic pre-advice, physical receipt and the first destination scan are different events; the destination partner becomes operationally relevant only after its handoff. |
| Import customs and final delivery | The destination authority and local delivery party process the shipment; taxes, documents and delivery instructions depend on the destination and quotation. |
Customer Service
For shipment-specific help, prepare the Lzfba reference, customer code, shipment date, route, service or product code, latest scan, delivery address, contents and declared value. The official help page says customers may receive assistance from customer service, IT and finance through a dedicated group after account registration.
Customer Service
| Channel | Verified contact/link |
| Official website | https://www.lzfba.cn/ |
| Main hotline | 400-688-6060; the supplied official pages do not state current hours or time zone. |
| Market contact | 18072699627 and 1313134646@qq.com are displayed on the official contact page. |
| Customer account support | The official help page describes customer, IT and finance assistance through a dedicated QQ or WeChat group. |
| Address | 5th Floor, Building 2, 1568 Liuqing Road, Houzhai Subdistrict, Yiwu, Jinhua, Zhejiang, China. |
Ecommerce and Business Tracking
Lzfba’s official help content supports manual order creation, forecast-template batch upload and ERP integration through an account service process. Businesses should distinguish the Lzfba customer system from a carrier API and from 17TRACK’s multi-carrier API.
Developer/API Comparison
| Option | Provider |
| Lzfba customer-system integration | Lzfba account and IT support |
View all details for Lzfba integration| Carrier coverage | Lzfba orders, products, ERP workflows and forecast data. |
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| Primary use | Order creation, product-code validation and batch uploading. |
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| Authentication | Customer account activation and credentials; technical access is arranged through Lzfba support. |
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| Documentation | The supplied help page describes the workflow but does not publish a public API reference. |
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| 17TRACK API | 17TRACK |
View all details for the 17TRACK API| Carrier coverage | Multiple carriers supported by the 17TRACK platform. |
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| Primary use | Normalized tracking events, monitoring and multi-carrier workflows. |
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| Authentication | 17token header as described in the current documentation. |
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| Documentation | 17TRACK API documentation. |
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FAQ
Basic FAQs
1. How do I track my Lzfba package?Enter the shipment identifier in the Lzfba customer system or submit it to 17TRACK to view available events.
2. Where can I find my Lzfba tracking number?Check the shipping label, seller dispatch message, customer account, warehouse record or freight document.
3. What does a Lzfba tracking number look like?Lzfba does not publish one universal public format, so the identifier may be an Lzfba reference or a partner-issued transport number.
4. Why is my Lzfba tracking number not