TH Tracking

Please enter the TH tracking number to check the latest shipping status.

909885950@qq.comhttp://www.51thhy.cn/

TRACK

About TH

TH(THHY) is the carrier label used for a China-based international logistics provider whose official website describes Guangzhou and Shenzhen operations, receiving points in Shenzhen, Guangzhou and Ningbo, and services for cross-border e-commerce and logistics agents. The published service scope includes consolidation, warehousing, forwarding, international express, dedicated lines, air freight, sea freight, customs declaration and Amazon FBA delivery.

Field	Verified information
Official website	http://www.51thhy.cn/
Carrier type	International logistics and freight-forwarding provider offering multimodal transport and warehouse services.
Primary region	China-origin cross-border logistics with services described as global.
Official Chinese names shown on the website	广州市天慧恒源供应链有限公司 appears in the site title and footer; the About text names 深圳市天汇恒源供应链有限公司.
Established	The About page states that the company was established in 2017.

Pro Tip: The two Chinese company names appear in different parts of the supplied website. Match the name and contact details on your quotation, shipping label or invoice before asking for a shipment investigation.

Carrier Entity Relationships

Entity	Relationship
TH	TH is the page-facing carrier identity for the logistics services described by the supplied official website.
International express and dedicated lines	These are service categories listed by TH for cross-border shipments.
FBA cargo	TH describes global Amazon transportation and delivery-to-warehouse support.
Air, sea and road transport	The website identifies aircraft, vessels and vehicles as transport modes used in its logistics network.
17TRACK	TH links to a 17TRACK logistics inquiry function; 17TRACK aggregates available events and does not operate the shipment.

Quick Answer

Enter the shipment tracking number supplied by the seller, TH or the shipping label into the available TH inquiry entry or 17TRACK. If no result appears, first check that you entered a tracking number rather than an order number, then ask the seller whether the parcel has been physically handed over and whether another last-mile number exists. 17TRACK is an independent tracking platform; it cannot transport a parcel, change an address, approve a refund or decide a claim.

How to Track TH Packages

Use the reference shown on the shipping label, dispatch message or seller portal. The official website presents a “17track物流查询” inquiry function, while 17TRACK can identify supported carriers from submitted shipment data.

Route	Steps
Official TH route	Open the official website, choose the logistics inquiry function, enter the shipment identifier, and compare the result with the seller’s dispatch record.
17TRACK route	Open 17TRACK, paste the identifier, submit it, and review the carrier attribution, latest event, location and handoff information shown.
No number or no result	Request the shipping label or tracking identifier from the seller. A label-created record can exist before physical acceptance, and a forwarding shipment may use a partner or destination-country identifier.

Tracking Number Formats and Examples

The supplied TH pages do not publish a universal tracking-number pattern. TH services may use identifiers issued by TH, an origin carrier, a postal operator, an express partner or a last-mile provider. A prefix alone should not be treated as proof of service type.

Tracking Number Format

Identifier family	Normalized pattern
TH shipment or forwarding reference	Alphanumeric or numeric format supplied on the label or dispatch notice.
International postal S10 identifier	AA#########CC, where the final country code identifies the issuing origin postal administration when the S10 structure is used.
Partner or last-mile identifier	A separate partner-issued number may appear after handoff; request both identifiers from the seller.
Order or reference number	Merchant order references identify a purchase and are not necessarily searchable as shipment numbers.

Pro Tip: Use a redacted format such as XX########XX when publishing examples. Ask the shipper which number is carrier-issued, which number is a merchant reference, and whether the destination carrier will continue using the original number.

Tracking Statuses and Meanings

Status	Lifecycle stage
Label created / pre-shipment	A label or electronic record exists; physical acceptance may not yet have occurred.
Accepted / picked up	A logistics operator has recorded receipt; sorting or line-haul normally follows.
In transit	The shipment is moving between facilities or transport legs.
Customs or handoff	The shipment is undergoing import/export processing or transfer between operators; arrival does not prove customs release.
Out for delivery	The destination delivery operator has assigned the shipment to a delivery route.
Delivered, pickup or exception	The event indicates delivery, collection, failed delivery or another action requiring the shipper or recipient to check the event details.

Services and Delivery Times

TH’s official service pages describe service categories rather than published delivery commitments. Delivery depends on origin, destination, selected transport mode, customs, warehouse processing and the destination delivery operator.

Service Comparison

Service	Service type
International express	Global commercial express transportation.
International dedicated line	Global postal small-parcel and dedicated-line service.
FBA cargo	Global Amazon transportation and warehouse delivery using sea, air and land combinations.
One-piece fulfillment	Receiving, storage, shelving, labeling, packing and dispatch in one workflow.
Consolidation and forwarding	Collection, consolidation, short-term storage and transfer services.

Delivery Time

Service	Published delivery information
International express	The supplied official page describes the service but does not publish a universal delivery standard or guarantee.
International dedicated line	Delivery varies by route, postal or partner handoff, customs and destination processing.
FBA cargo	The official description confirms delivery-to-warehouse support but does not state a universal transit window.

Destination Country Delivery Times

Destination region	Reliable published detail
International destinations	The supplied TH pages state that business is global but do not publish country-by-country delivery ranges, averages or named last-mile partners.
Country-specific route	Use the quoted service, destination carrier event and customs record rather than an unsupported generic country estimate.

Common Tracking Problems and Solutions

Problem or status	First action
Invalid number	Check spaces, characters and whether the seller supplied an order reference instead of a tracking number.
No event	Ask the shipper whether the parcel was physically received; electronic pre-advice is not proof of acceptance.
No update in transit	Check the latest facility and transport leg, then ask the shipper to contact TH or its contracted partner.
Customs delay	Check for a customs request, invoice or tax instruction and provide documents through the responsible party.
Delivered but missing	Check the delivery location, household, reception desk and neighbors; request proof of delivery and contact the seller promptly.
Damage or loss	Keep packaging and contents, photograph the condition, preserve invoices and ask the shipper which investigation or claim route applies.

International Shipping and Handoffs

TH describes international express, dedicated lines, air freight, sea freight, customs declaration and overseas warehousing. The exact physical custodian changes by route and contract; a destination-country scan should not be interpreted as proof that customs has released the shipment.

Stage	What it means
Origin collection and consolidation	TH may receive goods at its China receiving points or warehouses and prepare consolidation or forwarding.
Export processing and line-haul	The shipment moves through the selected air, sea, road, express or dedicated-line route.
Customs and security	Export or import authorities may request declarations or supporting documents; visibility can pause.
Partner handoff	Electronic pre-advice, physical transfer and the first receiving scan are separate events; a partner scan does not prove TH or the destination operator has accepted the parcel.
Destination last mile	A local delivery operator may complete delivery. The original identifier may remain searchable or a second last-mile number may be issued.

Customer Service

Channel	Verified contact
Telephone	18825112808; the official contact page identifies this as the service hotline.
Email	909885950@QQ.COM; use the shipment number and a concise description of the issue.
Address	3/F, Room 315, Building 1, No. 13 Dagang West Street, Baiyunhu Street, Baiyun District, Guangzhou, China.
Online message	The official contact page provides an online message function; prepare shipment and contact details before submitting.

For a missing, damaged or delayed shipment, the seller or shipper is often best placed to open a carrier inquiry because the shipper holds the booking, invoice and service contract. Prepare the tracking number, dispatch date, route, latest scan, addresses, contents, value evidence and photographs.

Ecommerce and Business Tracking

TH’s published pages describe cross-border e-commerce, FBA, fulfillment and logistics-agent services, but they do not publish a current public developer platform or API specification. Businesses should confirm batch-file, notification and data-feed options directly with TH or use a verified multi-carrier platform for supported tracking events.

Developer/API Comparison

Option	Provider
Direct carrier integration	TH
Multi-carrier integration	17TRACK

FAQ

Basic FAQs

1. How do I track my TH package?

Enter the shipment identifier on the official TH inquiry page or 17TRACK, then review the latest available event.

2. Where can I find my TH tracking number?

Look in the seller’s dispatch email, shipping label, warehouse record or logistics receipt.

3. What does a TH tracking number look like?

TH does not publish one universal public format on the supplied pages, so use the exact identifier supplied by the shipper.

4. Why has my TH shipment not shown its first scan?

The label may have been created before physical acceptance or the first partner scan.

5. Why is my TH tracking not updating?

International consolidation, transport, customs and partner handoffs can create gaps between scans.

6. How long does TH delivery take?

The supplied official pages do not state a universal delivery time; ask for the route-specific estimate in the quotation.

7. What should I do after a failed TH delivery?

Read the exception detail, verify the address and contact the seller or destination delivery operator about redelivery or collection.

8. What if TH tracking says delivered but I cannot find the parcel?

Check the delivery location, household, reception desk and neighbors, then request proof of delivery and contact the seller.

9. How do I report a lost or damaged TH shipment?

Keep the packaging, photograph the damage and ask the shipper to start the applicable carrier inquiry or claim.

10. How do I contact TH?

Use 18825112808 or 909885950@QQ.COM, both shown on the official contact page.

Expert FAQs

11. Does TH operate every transport leg?

TH describes forwarding and multimodal logistics, so different contracted operators may handle air, sea, customs, warehousing and final delivery.

12. Is a partner scan proof that TH accepted my parcel?

No; electronic pre-advice, physical handoff and first receiving scan are separate events.

13. Can an international shipment keep the same tracking number after handoff?

It may keep the original identifier or receive a partner number, depending on the route and operator.

14. Does arrival in the destination country mean customs has released a TH shipment?

No; arrival, customs inspection, release and handoff are different lifecycle events.

15. Does TH publish a public tracking API?

The supplied official pages do not publish current API documentation, so businesses should request integration details directly or use verified 17TRACK documentation.

Tracking API

17TRACK API reference

// 1. Current public official TH tracking API: not confirmed
// 2. 17TRACK API
POST https://api.17track.net/track/v2.4/register
Headers:
  17token: YourKey
  Content-Type: application/json
Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]
// CARRIER_CODE must be confirmed from current 17TRACK carrier documentation.