EDASUN Tracking

Please enter the EDASUN tracking number to check the latest shipping status.

TRACK

About Edasun

Edasun Logistics is the English brand presented by Shenzhen Yidasheng International Logistics Co., Ltd., a Shenzhen-based integrated international logistics company. Edasun combines freight-forwarding and supply-chain services rather than operating as a single postal network: its published services include international express, global dedicated lines, international air freight, ocean LCL freight, warehousing and related customs, insurance and delivery coordination.

Verified field	Edasun information
Official name	Shenzhen Yidasheng International Logistics Co., Ltd. (深圳市驿达昇国际物流有限公司)
Brand name	Edasun Logistics
Official website	https://edasunil.com/
Carrier type	International freight forwarder and integrated logistics provider using express, airline, ocean, rail and dedicated-line arrangements.
Primary region	Based in Shenzhen and focused on China-origin international logistics serving global destinations.
Founded	January 2015.
Headquarters	Shajing, Bao’an District, Shenzhen, Guangdong, China.

Carrier Entity Relationships

Entity	Relationship to Edasun
Edasun Logistics	Edasun Logistics is the international logistics brand associated with Shenzhen Yidasheng International Logistics Co., Ltd.; it arranges multiple transport modes and supply-chain services.
International express services	Edasun provides comprehensive agency services for major express networks, including UPS, DHL, FedEx and ARAMEX; the named express operator may issue and scan the parcel number.
Air and ocean partners	Edasun states that it works with airline and ocean-carrier partners; those partners operate the aircraft or vessel legs, while Edasun coordinates the forwarding service.
Customs and last mile	Edasun advertises customs, tax, warehousing and delivery coordination on selected dedicated-line and freight solutions; the actual destination operator depends on the shipment product and country.
17TRACK	17TRACK may aggregate available events from the operator identified by the shipment number. 17TRACK does not transport the parcel or decide claims, refunds or address changes.

Quick Answer

Use the shipment tracking number supplied by Edasun, the merchant or the underlying express/postal operator. Enter it in the official Edasun package-query entry when supplied with your shipment documents, or use 17TRACK for aggregated events. A blank result usually means the number is an order or reference number, the label has not been handed over or scanned, the number was entered incorrectly, or a different operator issued it.

Pro Tip: Ask the seller which physical carrier issued the number. Edasun can arrange a shipment without being the organization that created every transport label.

How to Track Edasun Packages

Tracking begins with the identifier on the waybill, express receipt, freight document or seller’s dispatch notice. Edasun’s published business model covers multiple transport modes, so the number and event detail can vary by route.

Route	Steps and boundary
Edasun or shipment documents	1. Locate the waybill or tracking number. 2. Use the package-query function or contact the Edasun office handling the shipment. 3. Provide origin, destination and dispatch date if the number has no scan.
17TRACK	1. Open 17TRACK. 2. Enter the number without confusing it with an order ID. 3. Review the detected operator and latest event. 4. Follow the identified express or postal operator after handoff.
No usable number	The merchant or Edasun booking contact must provide the transport identifier. An order number, quotation number, invoice number or customer reference may not be trackable.

Tracking Number Formats and Examples

Edasun’s public service pages do not publish one universal Edasun-issued tracking-number pattern. The identifier normally depends on the selected express carrier, airline or ocean document, dedicated-line product, or destination delivery partner. A prefix alone should not be treated as proof of service.

Tracking Number Format

Identifier family

Normalized pattern

Underlying express-carrier waybill

Carrier-specific numeric or alphanumeric pattern; use a redacted example such as EXPRESS #### ####.

View all details for underlying express-carrier waybills

Issued by	The selected express operator, not necessarily Edasun.
Where users see it	Waybill, shipping receipt, seller dispatch email or marketplace shipment page.
Tracking scope	Usually covers scans recorded by the issuing operator and its destination partners.
Caveat	Ask Edasun or the seller to identify the operator before relying on a number pattern.

Air-freight or ocean-freight document

Air waybill, house waybill, master waybill, bill of lading or container reference; use redacted examples such as AWB ####-######## or B/L REF ####.

View all details for freight identifiers

Issued by	The airline, ocean carrier or forwarding chain according to the document type.
Typical user	Commercial shipper, consignee, customs broker or logistics account holder.
Visibility	Freight milestones may show booking, departure, arrival, customs and delivery coordination rather than parcel-level scans.
Caveat	A house reference and a master transport reference can both exist for one movement.

Merchant order or reference ID

Seller-generated text such as ORDER #### or REF ####.

View all details for merchant references

Purpose	Identifies a purchase or booking in the seller’s system.
Trackability	It may not produce carrier events in 17TRACK or an operator’s public tracker.
Next action	Request the physical transport number from the merchant or Edasun booking contact.

Tracking Statuses and Meanings

Status

Lifecycle stage

Label created / booking recorded

Pre-shipment

View all details for label-created status

What it means	Electronic shipment information exists; it does not by itself prove that a carrier physically received the goods.
Responsible party	Usually the shipper, forwarding agent or booking system until an acceptance scan appears.
What happens next	Pickup, warehouse receipt, export preparation or the first operator scan.
Action	Ask the seller or Edasun whether the cargo has been handed over.

Accepted / received

Carrier acceptance

Departed origin / in transit

Line-haul

Arrived destination / customs processing

Handoff or import

Out for delivery

Last mile

Delivered / delivery attempted / returned

Completion or exception

The responsible party changes by event. “Arrived in destination country” is not the same as customs release, and a partner handoff or electronic pre-alert is not the same as a physical acceptance scan.

Services and Delivery Times

Edasun publishes service capabilities, but the supplied service pages do not publish a single guaranteed transit schedule by destination. Obtain a route-specific quotation before treating an estimate as a delivery commitment.

Service Comparison

Service	Best for
International express agency service	Time-sensitive parcels and documents using selected express networks.
Global dedicated line	Cross-border cargo, FBA delivery, private addresses and selected special goods.
International air freight	Commercial cargo moving through airline and overseas-agent arrangements.
Ocean LCL freight	Consolidated import and export cargo requiring port, customs, trucking or warehousing support.

Delivery Time

Service	Published delivery position
Express	Route-specific quotation required; timing depends on the selected express operator, origin, destination and customs.
Dedicated line	Route-specific quotation required; service may include customs, tax handling and delivery.
Air freight	Flight and handling schedule varies by airport, airline capacity, cargo and clearance.
Ocean LCL	Transit depends on sailing, consolidation, port handling, customs and inland delivery.

Destination Country Delivery Times

Destination country or region	Route guidance
United States and Canada	Express, dedicated line, air freight and ocean options are advertised; obtain a product-specific transit estimate and confirm the last-mile operator.
United Kingdom and European Union	Edasun advertises global express, dedicated-line, air and ocean solutions; customs and destination delivery arrangements affect the final window.
Australia, New Zealand and Southeast Asia	Air, express, dedicated-line and ocean routing may be available; route and clearance conditions must be confirmed for the shipment.
Middle East, Africa and South America	Edasun states that its air and partner network reaches these regions; a destination-specific quotation is required for timing and handoff details.

Published Edasun pages identify broad coverage, including more than 220 countries and regions for selected services, but do not provide verified country-by-country average days. Weekend schedules, peak seasons, flight or vessel capacity, address quality, customs, restricted goods and partner scans can change the delivery window.

Common Tracking Problems and Solutions

Problem or status	Immediate action
Invalid number	Remove spaces or punctuation, compare the number with the waybill, and ask the seller which operator issued it.
No events or label created	Confirm whether the goods were physically collected. The shipper or Edasun booking contact should check warehouse or handoff records.
Long tracking gap	Check whether the shipment is in line-haul, customs or a partner handoff. Ask for the latest operational milestone rather than assuming loss.
Delivery exception or failed delivery	Verify address, phone number and local delivery instructions; contact the destination operator or Edasun route contact promptly.
Delivered but not received	Check the delivery location, household members, reception desk and neighbours; request proof of delivery and ask the seller to open a carrier inquiry.
Customs hold, return or damage	Prepare invoice, contents description, customs documents, packaging photographs and value evidence; the shipper usually handles the formal investigation or claim.

International Shipping, Customs and Carrier Handoffs

An Edasun international movement can involve a forwarding warehouse, export formalities, an airline or vessel, customs brokers, overseas agents and a last-mile operator. The tracking number may remain the same or be supplemented by a partner identifier.

Stage	Typical responsibility
Booking and pickup	Edasun, its warehouse or an appointed origin agent records the shipment and prepares transport documents.
Export processing	Origin warehouse, airline, ocean carrier or customs agent handles consolidation, security and export clearance as applicable.
Line-haul	The airline, vessel, rail operator or dedicated-line network carries the shipment; scans may be sparse.
Destination customs	The importer, customs broker and destination authorities assess documents, duties, taxes and admissibility.
Partner handoff and last mile	A destination agent or local delivery carrier receives the freight. Electronic pre-advice is not proof of physical receipt; the first acceptance scan establishes operational visibility.

Delivery Management and Post-shipment Options

Post-shipment changes depend on the underlying carrier and shipment stage. Requesting a change through 17TRACK is not possible; the shipper, consignee or named operator must approve it.

Option	Practical rule
Address correction	Ask Edasun or the physical delivery operator before final-mile dispatch; eligibility, charges and success are route-specific.
Redelivery or pickup	Follow the destination operator’s notice or contact the route agent after a failed delivery; availability depends on local rules.
Proof of delivery	Request it from the operator or Edasun shipment contact when a delivery scan exists.

Lost, Damaged, Claims, Insurance and Refunds

Process	Use when and who acts
Tracking inquiry	Use when an event needs interpretation; the recipient, seller or Edasun can request clarification.
Transport investigation	Use for suspected loss, prolonged absence or delivery discrepancy; the shipper normally starts the operator case.
Insurance or damage claim	Use for covered loss or damage; retain packaging, contents photographs, invoice and value evidence and follow the selected operator’s deadline.
Seller refund	A marketplace refund is a commercial decision between buyer and seller; 17TRACK cannot approve it.

Shipping Restrictions and Special Handling

Category	Operational guidance
Batteries and power banks	Edasun states that selected dedicated-line and express solutions can handle certain battery-related goods, subject to route, packaging and carrier acceptance.
Liquids, powders, cosmetics and food	Dedicated-line pages mention some special goods, but admissibility and customs treatment must be confirmed before booking.
Medicines, branded goods and hazardous items	Declare contents accurately and obtain product-specific approval; destination law and the physical operator’s rules control acceptance.

Customer Service

Channel	Verified contact and best use
Telephone	0755-29775820. Use for shipment coordination, quotations and escalation with the Shenzhen office.
Contact page	Edasun contact page. Prepare the tracking or waybill number, ship date, origin, destination and latest event.
Office	Shenzhen, Bao’an District, Shajing Subdistrict, Xinqiao Third Industrial Zone, Beikou C Area, Lane 10, No. 2, China.

For a parcel problem, contact the seller first when the seller bought the transport service. For customs, address or delivery action, contact Edasun or the destination operator named in the latest event. The published contact page does not state customer-service hours, time zone, email address or language coverage.

Ecommerce and Business Tracking

Businesses should separate the merchant order ID from the physical carrier identifier. Edasun’s published pages describe information-management and one-stop logistics services, while the supplied official materials do not publish a current public Edasun tracking API, webhook specification or batch-tracking protocol.

Developer/API Comparison

Option

Provider

Shipment-specific operational support

Edasun

View all details for Edasun operational support

Coverage	Edasun-arranged express, dedicated-line, air, ocean and related logistics movements.
Primary use	Shipment booking, exception coordination and route-specific status support.
Authentication	Public API credentials and endpoint details are not published in the supplied official materials.
Migration note	Request current technical documentation directly from Edasun before building an integration.

Multi-carrier tracking API

17TRACK

View all details for the 17TRACK tracking API

Coverage	Available carriers supported by the 17TRACK platform; carrier identification should be confirmed in current documentation.
Primary use	Standardized tracking integration for multi-carrier ecommerce workflows.
Authentication	17token request header as specified in the current 17TRACK API reference.
Tracking capability	Register a tracking number and carrier code through the documented endpoint; batch and notification capabilities depend on the account and documentation.

FAQ

Basic FAQs

1. How do I track my Edasun package?

Enter the transport number supplied by Edasun or the seller in the relevant operator tracker or 17TRACK; use the latest physical-carrier event to identify the next action.

2. Where can I find my Edasun tracking number?

Look on the waybill, freight receipt, dispatch message or marketplace shipping page; request the number from the seller if only an order reference is shown.

3. What does an Edasun tracking number look like?

There is no single public Edasun pattern because Edasun arranges several transport modes and express networks; the issuing carrier determines the format.

4. When will the first Edasun tracking event appear?

The first event appears after the relevant warehouse, agent or carrier records an operational scan; a booking or label record does not prove physical acceptance.

5. Why is my Edasun tracking not updating?

The shipment may be between scans, in customs, moving by air or sea, or awaiting a partner handoff; ask Edasun or the seller for the operational milestone.

6. How long does Edasun delivery take?

Delivery time depends on service, route, transport capacity, customs and last-mile handling; Edasun’s public pages do not provide one universal country-by-country schedule.

7. What should I do after an Edasun delivery failure?

Check the address and delivery notice, then contact the named destination operator or Edasun promptly to request the available redelivery or pickup option.

8. What if Edasun tracking says delivered but I have no package?

Check safe places, household members, reception staff and neighbours, then request proof of delivery and ask the seller to open an inquiry.

9. How do I report a lost or damaged Edasun shipment?

Preserve packaging and collect photographs, invoice and value evidence; the shipper or contracting party should start the investigation or applicable claim.

10. How do I contact Edasun?

Call 0755-29775820 or use the published Edasun contact page with the waybill number, shipment route and latest scan ready.

Expert FAQs

11. Is Edasun the same as DHL, FedEx, UPS or ARAMEX?

No. Edasun states that it provides comprehensive agency services for major express networks, so the physical operator and number issuer can be DHL, FedEx, UPS, ARAMEX or another selected partner.

12. Does an Edasun booking mean the carrier has received my cargo?

No. Electronic booking, label creation or pre-advice can precede physical pickup; acceptance requires an operational receipt or scan from the responsible warehouse or carrier.

13. What happens during an Edasun international handoff?

Edasun may coordinate origin handling and overseas agents while an airline, vessel, customs broker and destination delivery operator perform their respective stages; the number may remain or be supplemented.

14. Does arrival in the destination country mean Edasun customs clearance is complete?

No. Arrival is a location milestone, whereas customs release requires the applicable declaration, assessment and authority clearance before delivery can proceed.

15. Can businesses use an Edasun tracking API?

A current public Edasun tracking API is not described in the supplied official materials; businesses should request current integration documentation or use a documented multi-carrier platform.

16. Can 17TRACK change my Edasun delivery address?

No. Address changes, holds and redelivery are controlled by Edasun, the shipper or the physical destination operator according to shipment eligibility.

Tracking API

// 1. Edasun official tracking API
// Current public official tracking API not confirmed.

// 2. 17TRACK API
POST https://api.17track.net/track/v2.4/register
Headers:
  17token: YourKey
  Content-Type: application/json
Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]

// Confirm the current Edasun carrier code in 17TRACK documentation
// before production use; do not infer a code from the brand name.