ANL Tracking

Please enter the ANL tracking number to check the latest shipping status.

http://www.anlexpress.cn/

TRACK

About ANL

ANL is the consumer-facing brand identified on its official website as ANL Express and as 新干线华人快递公司. It provides consolidation and forwarding services for shoppers sending purchases from the United States to China. ANL receives parcels at its warehouse, records and inspects them, offers consolidation and packing, and arranges onward international transport; it is not the same entity as every postal or express carrier appearing in a shipment history.

Verified field	ANL information
Official name and website	ANL Express; https://www.anlexpress.cn/
Carrier type and region	Cross-border freight-forwarding and parcel-consolidation service focused on United States–China shipments.
Address and history	The About page gives a Flushing, New York address and says the company was established in New York in 2002 and became IAC International Freight Forwarding in 2003.
Tracking page	ANL parcel tracking provides domestic and overseas parcel-query areas.

Carrier Entity Relationships

Entity	Relationship to ANL
ANL Express	ANL Express is the official commercial name shown by the website and provides the customer portal and shipment workflow.
Warehouse and consolidation	ANL receives shopping parcels, checks them into storage, and can consolidate or re-pack them before dispatch.
Origin and destination transport providers	ANL arranges onward transport, but the supplied official pages do not identify one exclusive airline, postal operator, customs broker, or Chinese last-mile carrier.
17TRACK	17TRACK independently aggregates available carrier events; 17TRACK does not operate ANL transport or decide ANL claims.

Quick Answer

Enter the parcel or overseas tracking identifier shown in the ANL account, dispatch notice, warehouse record, or transport label on the official ANL tracking page or in 17TRACK. If no result appears, first check that the number is a tracking number rather than an order number, that the parcel has reached the ANL warehouse or transport provider, and that spaces or characters were entered correctly. 17TRACK is an independent tracking platform and cannot change an address, issue a refund, or approve a claim.

How to Track ANL Packages

ANL’s published workflow separates the retailer’s domestic delivery to the warehouse from ANL’s warehouse intake and onward shipment. Tracking can therefore begin with the seller or domestic carrier before an ANL outbound record exists.

Step	Action
1. Identify the number	Use the domestic courier number for the seller-to-warehouse leg, or the outbound number displayed after ANL accepts and dispatches the consolidated parcel.
2. Use official tracking	Open ANL’s parcel-query page, sign in when the account requires it, and use the domestic or overseas query area.
3. Use 17TRACK	Submit the same identifier to 17TRACK for independent multi-carrier event aggregation.
4. Resolve a blank result	Confirm the identifier, wait for the first physical acceptance or warehouse scan, and ask the merchant or ANL which leg the number belongs to.

Tracking Number Formats and Examples

The supplied ANL pages do not publish a fixed public number pattern. A number visible in ANL tracking may be issued by a domestic courier, ANL, or an onward transport partner. Do not infer the service solely from a prefix.

Tracking Number Format

Identifier family

Normalized pattern

Merchant order or reference

Order/reference text supplied by the shop; not necessarily trackable.

View all details for merchant references

Length/structure	Varies by merchant and platform; no ANL rule is published.
Issued by	The retailer or marketplace, not necessarily ANL.
Typical use	Order lookup and customer support.
Tracking scope	Usually requires the seller’s system unless linked to a transport number.
Caveat	Ask the seller for the parcel tracking number when ANL cannot recognize the reference.

Domestic courier identifier

Courier-specific numeric or alphanumeric identifier; display it exactly as supplied.

View all details for domestic courier identifiers

Issued by	The seller’s domestic delivery provider.
User location	Shopping confirmation, dispatch email, domestic label, or warehouse pre-alert.
Scope	Seller-to-ANL warehouse movement before ANL acceptance.
Caveat	ANL tracking may not show the identifier until the warehouse records the parcel.

ANL outbound identifier

ANL account or dispatch identifier; the official site does not publish a normalized pattern.

View all details for ANL outbound identifiers

Issued by	ANL or the onward transport provider used for the dispatched shipment.
Typical use	Consolidated United States–China parcel tracking.
Who sees it	The ANL member centre, dispatch information, or customer service response.
Scope	Warehouse dispatch and available international or destination events.
Caveat	Some shipments may also receive a destination-carrier identifier.

Pro Tip: A label-created event is electronic pre-advice; it is not proof that ANL has physically received the parcel.

Tracking Statuses and Meanings

Status

Lifecycle stage

Order or label created

Pre-shipment

View all details for pre-shipment status

What it means	Data or a label exists, but a physical acceptance scan may not yet exist.
Responsible party	The seller, domestic courier, warehouse, or booking party depending on the leg.
What happens next	Physical handoff and an acceptance or warehouse receipt scan.
What to do	Ask the seller to confirm dispatch; ask ANL to confirm warehouse receipt when appropriate.

Received at warehouse / dispatched

Accepted or in transit

View all details for warehouse and dispatch status

What it means	ANL has recorded the parcel, prepared it for outbound shipment, or handed it onward.
Responsible party	ANL while warehouse processing is active; the transport provider after physical handoff.
What happens next	Sorting, line-haul, customs processing, or destination delivery.
What to do	Compare the last event with the dispatch information and preserve the record.

Customs, delivery exception, or return

Exception

View all details for exception statuses

What it means	Additional clearance, address, payment, inspection, delivery, or return action may be required.
Responsible party	The party named by the latest event, which may be customs, ANL, or a destination provider.
What happens next	Review, release, attempted delivery, pickup, or return.
What to do	Contact the responsible party with the tracking number and shipment documents.

Delivered or signed

Completed

View all details for delivered status

What it means	A delivery scan was recorded; it does not by itself identify who physically accepted the parcel.
Responsible party	The destination delivery provider or delivery location.
What happens next	Receipt, pickup completion, or customer investigation if the parcel cannot be located.
What to do	Check the delivery location, household, building desk, neighbours, and proof of delivery, then contact ANL or the delivery provider.

Services and Delivery Times

ANL’s published service material describes United States–China consolidation categories rather than a universal guaranteed transit schedule. The published charge categories are based on goods type and weight, while actual delivery depends on transport, clearance, and final delivery.

Service Comparison

Service

Service type

United States–China consolidation

International parcel forwarding

View all details for United States–China consolidation

Best for	Consumers combining purchases from Chinese shopping sites or sending goods from the United States to China.
Coverage	The official material specifically describes United States–China forwarding.
Tracking level	Domestic and overseas parcel-query functions are shown; event availability depends on the transport leg.
Size/weight condition	The published guide states package weight below 20 kg and each side below 1.5 m for the described service.
Protection and limitation	Optional insurance is described in the service guide; customs restrictions, incorrect declarations, and some damage scenarios are excluded.

A, B and C goods categories

Commodity-based pricing categories

View all details for ANL goods categories

Category examples	A includes foods and household goods; B includes clothing, shoes, skincare and accessories; C includes bags and some electronics.
Pricing basis	The guide publishes a first-kilogram charge and additional 500-gram charges that differ by category.
Important limitation	These are charge categories, not separately published guaranteed delivery speeds.

Delivery Time

Service

Published delivery standard

United States–China forwarding

No fixed public transit-day standard is stated in the supplied service-price material.

View all details for ANL delivery estimates

Business or calendar days	The published material does not define a universal day-count method.
Guarantee status	No money-back delivery guarantee is stated in the supplied material.
Starts counting from	Customers should ask ANL whether the relevant starting point is warehouse dispatch, payment, or transport acceptance.
Delay factors	Flight delay, customs inspection, payment delay, address or recipient-information errors, and prohibited or inaccurately declared goods can affect delivery.

Destination Country Delivery Times

Destination Country / Region

Primary Service Type

China

United States–China consolidation

View all details for China delivery

Estimated delivery time range	ANL does not publish a fixed public day range for this route.
Average delivery days	No official average is stated.
Last-mile partner / handoff carrier	The supplied official pages do not name one exclusive destination carrier.
Customs and clearance tips	Use the recipient’s real name and matching identification details, declare item name, brand, model, quantity and value accurately, and review China import restrictions before dispatch.

Common Tracking Problems and Solutions

Problem/status shown

Likely cause

Invalid number or no result

Order ID used instead of tracking ID, typing error, or no first scan.

View all details for an invalid or missing result

Check first	Copy the number from the label or dispatch notice and identify which transport leg it represents.
Immediate action	Try official ANL tracking and the originating courier’s system; ask the seller or ANL to confirm the identifier.
Escalate when	Escalate after the responsible party should reasonably have received or scanned the parcel, using the shipment evidence.
Who to contact	Seller for pre-warehouse movement; ANL for warehouse or outbound records.

Long pause, customs hold, or handoff

Sorting, flight, inspection, payment, or a gap between electronic pre-advice and physical transfer.

View all details for a delayed international event

Check first	Read the latest event and determine whether it names ANL, customs, or a destination provider.
Immediate action	Prepare declaration, identity, payment, and address information; do not treat arrival at a customs facility as release.
Escalate when	Use the latest carrier’s inquiry channel when the event requests action or the shipment exceeds the service’s stated expectation.
Who to contact	Contact the party holding the parcel at the latest physical scan, with ANL coordinating its forwarding leg where applicable.

Delivered but not received

Misplaced parcel, reception-desk or household acceptance, or an incorrect delivery scan.

View all details for delivered but not received

Check first	Check the entrance, mailbox, safe place, household members, building desk, neighbours, and proof-of-delivery details.
Immediate action	Contact the destination delivery provider and ANL or the merchant, preserving screenshots and the delivery address.
Escalate when	Escalate promptly under the applicable transport provider’s inquiry or claim rules.
Who to contact	The final-mile carrier for delivery evidence; ANL or the shipper for forwarding-service support.

International Shipping, Customs and Carrier Handoffs

Stage

Physical custodian/responsible entity

Domestic origin movement

Seller and its domestic courier

Warehouse intake and consolidation

ANL warehouse

Export, line-haul and customs

ANL-arranged transport providers and relevant authorities

China import and last mile

China customs and the destination provider selected for the shipment

View all details for the ANL international flow

Typical tracking event	Seller dispatch, warehouse receipt, packing or consolidation, payment, outbound dispatch, customs processing, destination delivery, or return.
Can the number change?	A destination or onward provider may use a linked identifier; the official ANL pages do not publish a universal conversion rule.
Normal visibility gap	Electronic pre-advice, flight movement, customs inspection, and handoff can produce periods without a new scan.
Customer action	Declare accurately, provide matching recipient identity information, pay assessed charges when requested, and ask ANL which party holds the parcel.

ANL’s published guidance states that inaccurate declarations, restricted goods, incomplete addresses, recipient-information errors, customs inspection, and flight delay can cause delay or return. Arrival at a customs facility is not proof of customs release.

Delivery Management and Post-shipment Options

The official site confirms warehouse operations such as inspection, packing, consolidation, storage, and automatic notifications. It does not publish a general public procedure for destination-side address interception, redirection, or guaranteed re-delivery.

Option

Who can request

Inspection, re-packing, consolidation

ANL customer before outbound dispatch

View all details for ANL warehouse options

Eligibility	Available during warehouse processing; the site describes inspection, box replacement, basic reinforcement, consolidation and storage.
Deadline or stage	Request before the parcel is dispatched from the warehouse.
Fee	The service-price page lists some free services and separate charges for selected consolidation, photo, and special reinforcement services.
Guarantee	These handling options do not guarantee a delivery date or successful customs clearance.
Action link	ANL member centre

Lost, Damaged, Claims, Insurance and Refunds

Process

Use when

ANL loss compensation

The service-price material addresses loss compensation under its stated terms.

View all details for ANL loss compensation

Who files	The ANL customer or contracting shipper should contact ANL.
Filing time	The supplied terms do not state a universal filing deadline.
Evidence	Tracking number, purchase and value evidence, declaration, shipment information, and photographs where relevant.
Possible outcome	Without additional insurance, the published terms state compensation of three times the freight charge, capped at US$100; optional insurance is described at 3%, up to US$1,000, subject to exclusions.
Limitation	Customs detention and certain packaging, fragile-item, incorrect-information, and post-signature situations are excluded under the published terms.

Merchant refund or transport inquiry

Use for purchase reimbursement or a carrier investigation.

View all details for merchant refunds and inquiries

Who handles it	The merchant controls a commercial refund; the relevant transport provider handles its own inquiry.
Evidence	Tracking history, order record, delivery evidence, photographs, invoice, and packaging.
17TRACK role	17TRACK can display events but cannot approve compensation, refunds, insurance, or transport changes.

Shipping Restrictions and Special Handling

Customer Service

Channel

Verified contact/link

Telephone

212-947-3219

View all details for ANL telephone support

Best for	Shipment-specific support and account or warehouse questions.
Region and language	The website presents Chinese-language navigation and a New York contact number.
Hours and time zone	The supplied official pages do not state current hours or a time zone.
Prepare	Tracking number, order record, sender and recipient details, last scan, contents, value, and photographs.
Limitation	Telephone support cannot replace customs authority decisions or a destination carrier’s delivery investigation.

anlexpressjames@foxmail.com

View all details for ANL email support

Best for	Written shipment records, declarations, claim evidence, and account questions.
Region and language	ANL’s website includes Simplified Chinese, Traditional Chinese, and English language options.
Hours	Current business hours are not stated on the supplied contact pages.
Prepare	Include the complete tracking identifier and a concise timeline of events.

Online tracking and account

Parcel tracking and member centre

Ecommerce and Business Tracking

For merchants, the practical model is to retain the marketplace order ID, the seller-to-warehouse tracking number, the ANL shipment identifier, and any destination identifier as separate fields. The supplied ANL website confirms account-based parcel entry and automatic status notifications, but does not publish a public developer API.

Developer/API Comparison

Option

Provider

ANL customer portal

ANL Express

View all details for the ANL customer portal

Carrier coverage	ANL account shipments and parcel records.
Primary use	Customer parcel entry, consolidation workflow, and status viewing.
Authentication	The site shows account and WeChat login options.
Batch/webhook capability	The site describes automatic notifications but does not publish developer batch or webhook specifications.
Documentation	ANL official website
Migration note	No public ANL API migration or deprecation notice was identified in the supplied evidence.

17TRACK API

17TRACK

View all details for the 17TRACK API

Carrier coverage	Multi-carrier coverage subject to 17TRACK recognition and available events.
Primary use	Merchant-side multi-carrier tracking and normalized shipment visibility.
Authentication	17token header authentication is shown in the current API reference used below.
Batch/webhook capability	Use the current 17TRACK developer documentation to verify account-specific capabilities.
Documentation	17TRACK API documentation
Migration note	Check the current documentation before implementation; do not reuse retired endpoints.

FAQ

Basic FAQs

1. How do I track my ANL package?

Enter the applicable domestic or outbound tracking number on the official ANL tracking page or 17TRACK.

2. Where can I find my ANL tracking number?

Look in the seller dispatch notice, domestic label, ANL account, warehouse record, or outbound dispatch information.

3. What does an ANL tracking number look like?

ANL does not publish one universal public format, so the identifier may be numeric or alphanumeric depending on the transport leg.

4. When will the first ANL tracking event appear?

The first event appears after the relevant seller, courier, warehouse, or onward provider records a physical or electronic shipment event.

5. Why is my ANL tracking not updating?

A scan gap may occur during warehouse processing, flight movement, customs inspection, or carrier handoff; identify the latest physical custodian before escalating.

6. How long does ANL delivery take?

The supplied ANL service material does not state a universal transit-day standard; ask ANL for the route and service-specific estimate.

7. What should I do after an ANL delivery attempt fails?

Read the destination provider’s event, correct or confirm the address when permitted, and contact ANL or the final-mile carrier with the tracking record.

8. What should I do if ANL says delivered but I cannot find the parcel?

Check the safe place, household, reception desk, neighbours, and proof of delivery, then request a delivery investigation from the final-mile provider.

9. How do I report an ANL lost or damaged parcel?

Contact ANL or the contracting shipper with the identifier, value evidence, photographs, packaging, and shipment history; compensation depends on the published terms.

10. How do I contact ANL?

Call 212-947-3219 or email anlexpressjames@foxmail.com and include the tracking number and a concise description of the problem.

Expert FAQs

11. Is a seller’s domestic tracking number issued by ANL?

Usually it identifies the seller-to-warehouse leg and is issued by the domestic courier; ANL’s ability to display it does not prove ANL issued it.

12. Does warehouse receipt mean the parcel has been dispatched internationally?

No; warehouse receipt is an intake event, after which ANL may inspect, consolidate, pack, receive payment, and dispatch the shipment.

13. Does customs arrival mean my ANL parcel has cleared customs?

No; arrival at a customs facility indicates processing, while release requires the applicable authority’s clearance decision and any required information or payment.

14. Who is responsible during an ANL carrier handoff?

Responsibility follows the latest physical acceptance scan; electronic pre-advice alone does not establish that the next carrier has received the parcel.

15. What customs information does ANL require?

The published guide calls for the recipient’s matching real name and identification information plus specific item names, brands, models, quantities, capacities, and values.

16. Does ANL publish a public tracking API?

The supplied official pages show an account and tracking portal but no publicly documented ANL tracking API; merchants should verify directly with ANL or use a documented aggregation service.

Tracking API

17TRACK reference

// ANL: current public official tracking API not confirmed.
// 17TRACK API: verify the current carrier code in the 17TRACK dashboard/docs.
POST https://api.17track.net/track/v2.4/register
Headers:
  17token: YourKey
  Content-Type: application/json
Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]