Overseas Express Tracking

Please enter the Overseas Express tracking number to check the latest shipping status.

TRACK

About Overseas Express

Overseas Express is a Croatian parcel delivery company serving domestic B2B and B2C shipping and international road delivery through partners across Europe. The company operates under the legal company name Overseas Trade Co Ltd. d.o.o. and is a member of the Austrian Post Group.

Field	Verified information
Official name	Overseas Trade Co Ltd. d.o.o.
Brand	Overseas Express
Official website	https://overseas.hr/
Carrier type	Parcel delivery company for B2B and B2C shipments.
Primary region	Croatia, with international road delivery through the Eurodis partner network.
Tracking page	Overseas Express Track & Trace
Parent or group relationship	Overseas Express states that it is a member of the Austrian Post Group; the company information identifies Post 207 Beteiligungs GmbH, Austria, as a shareholder.
Registered office	Zastavnice 38a, 10251 Hrvatski Leskovac, Croatia.

Carrier Entity Relationships

Entity	Relationship summary
Overseas Trade Co Ltd. d.o.o.	Overseas Trade Co Ltd. d.o.o. is the legal company identified on the Overseas Express company-information page.
Domestic parcel delivery	Domestic parcel delivery is the core service described by Overseas Express for customers in Croatia.
Track & Trace	The official Track & Trace tool displays shipment events and can support delivery-address changes where eligible.
Overseas Express Shops and Paketomati	These are pickup and delivery-management locations in Croatia; the website states that more than 850 shops are available and Paketomati operate 24/7.
Eurodis network	Overseas Express states that it is an exclusive Eurodis member, enabling international road transport through partners across Europe.
17TRACK	17TRACK is an independent tracking platform that may aggregate available events; it does not operate the shipment or decide delivery, claims, refunds, or address changes.

Quick Answer

Enter the shipment number from the parcel label, sender, order email, receipt, or delivery notice into the official Overseas Express Track & Trace page. You can also enter it into 17TRACK. If no result appears, first check that you used the shipment number rather than an order or reference number, then ask the sender whether the parcel has been handed to Overseas Express.

Pro Tip: A label or electronic order can exist before a physical acceptance scan. 17TRACK is independent and cannot change an address, authorize a refund, or open a claim for you.

How to Track Overseas Express Packages

Route	Steps
Official tracking	Open the Overseas Express website, select Track & Trace, enter the shipment number, and review the latest event and delivery information.
17TRACK	Open 17TRACK, enter the shipment number, and allow automatic carrier recognition to display available multi-carrier events.
Number source	Request the shipment number from the sender or marketplace. A marketplace order number, payment reference, or merchant ID is not necessarily a transport identifier.
No result	Remove accidental spaces, recheck every character, wait for the first operational scan, and ask the sender to confirm the carrier and number.

Tracking Number Formats and Examples

The public Overseas Express pages identify the tracking identifier as a shipment number or barcode number, but do not publish a complete character-pattern catalogue. Do not infer the service solely from a prefix. Use the official tracker or 17TRACK recognition.

Tracking Number Format

Identifier family

Normalized pattern

Overseas Express shipment number

Shipment number or barcode number supplied by the sender and printed on the parcel label.

View all details for Overseas Express shipment numbers

Issued by	The transport identifier is associated with the shipment label created for the Overseas Express delivery process; the public page does not provide a complete syntax.
Typical use	Domestic parcel tracking and customer-service investigation.
Who sees it	Senders may see it on a receipt or label; recipients normally obtain it from the sender, marketplace, email, SMS, or delivery notice.
Tracking scope	Events depend on scans recorded by Overseas Express and, for international road shipments, participating network partners.
Caveat	An order number, reference number, delivery notice number, or partner identifier may not be searchable as the Overseas Express shipment number.

Tracking Statuses and Meanings

Status	What it means
Shipment information created	Electronic shipment data or a label may exist; this does not by itself prove physical acceptance.
Accepted or collected	A carrier collection or acceptance event has been recorded; sorting or transport normally follows.
In transit	The parcel is moving through the delivery network; scans may be absent between facilities.
Out for delivery	The parcel has entered a delivery route; keep the address accessible and follow any notice.
Delivered or pickup ready	Delivery or availability at the selected location has been recorded; verify the location and notice details.
Delivery exception or return	A delivery obstacle requires attention; contact Overseas Express promptly because an unarranged shipment may be returned.

Services and Delivery Times

Overseas Express publishes domestic parcel delivery, pickup/drop-off services, Paketomati, and international road shipping through Eurodis partners. The supplied official pages do not publish a universal delivery-time promise, so a delivery estimate must be obtained for the specific origin, destination, service, and shipment quote.

Service Comparison

Service	Best for
Domestic parcel delivery	B2B and B2C parcel delivery within Croatia.
Overseas Express Shops	Pickup or redirection to more than 850 locations in Croatia where eligibility permits.
Paketomati	Self-service collection at available 24/7 parcel lockers.
International road delivery	Shipments from Croatia to European destinations through the Eurodis partner network.

Delivery Time

Service	Published delivery standard
Domestic delivery	The cited public pages describe the service but do not state a single universal number of days.
International road delivery	Delivery varies by origin, destination, route, partner, customs, and the quoted service; request an offer from Customer Service.

Destination Country Delivery Times

Destination country or region	Verified service-time guidance
European destinations	Overseas Express states that international road delivery is available through Eurodis partners; obtain the destination-specific quote and route information before shipping.

Weather, holidays, pickup timing, address quality, remote areas, partner handoffs, customs procedures, and missing scans can affect an estimate. A quoted estimate is not automatically a guaranteed delivery date.

Common Tracking Problems and Solutions

Problem or status shown	Immediate action
Invalid number	Check the label characters and ask the sender to confirm that it is the shipment number, not an order reference.
No tracking events	The label may have been created before handover. Ask the sender to confirm collection and try the official tracker.
No update for several days	Review the last facility and contact the sender or Customer Service with the shipment number and posting details.
Missed delivery	Use the notice or SMS and contact Customer Service within 5 days to arrange another delivery date.
Delivered but missing	Check the entrance, safe place, household members, neighbours, reception desk, shop, and proof of delivery; then contact Overseas Express and the sender.
Return to sender	Ask the sender to contact Overseas Express and confirm whether a new shipment or correction is possible.
Customs or import delay	Prepare invoice, recipient details, contents description, and any requested import information; do not treat arrival at a customs facility as release.

International Shipping, Customs and Carrier Handoffs

For international shipping, Overseas Express states that it uses an extensive partner network across Europe and the Eurodis road network. The sender must provide exact pickup and delivery addresses, contact details, shipment weight, and contents so Customer Service can prepare an offer and shipping order.

International Flow

Stage	What the customer should understand
Pickup in Croatia	The courier collects the shipment after the shipping order is created.
Domestic processing	The parcel moves through the Overseas Express network and recorded scans may appear in Track & Trace.
International road transport	The shipment travels through the Eurodis partner network; visibility depends on partner scans.
Destination partner handoff	A partner may perform a later transport or delivery stage. A partner event does not prove that Overseas Express has completed final delivery.
Customs and last mile	Any required customs, tax, inspection, and destination delivery steps depend on the destination country and shipment contents.

Delivery Management and Post-shipment Options

Option	Eligibility and action
Change delivery address	The official Parcel Shops page says Track & Trace can allow an address change where eligible.
Redirect to an Overseas Express Shop	Eligible home-delivery parcels can be redirected to one of more than 850 shops; hand-delivery-only, return-document, and pallet shipments are excluded.
Arrange another delivery date	After a missed delivery, contact Customer Service or email the shipment number to info@overseas.hr within 5 days; the next business day may be arranged.
Paketomat collection	Available parcels may be collected from Overseas Express Paketomati, which the official site describes as available 24/7.

Lost, Damaged, Claims, Insurance and Refunds

Process

Use when

Damage or loss report

The official FAQ instructs customers to contact stete@overseas.hr and provide the shipment number, photos of outer packaging, internal protection, and damaged goods.

View all details for Overseas Express claims

Required documents	An official claim on company letterhead should state pickup date, sender and recipient details, shipment barcode, reason, shipment value, and claimed amount. A recipient invoice or other value evidence is also requested.
Preserve evidence	Do not alter the parcel contents or use damaged goods before the condition can be established.
Packing responsibility	The sender is responsible for suitable packaging; Overseas Express describes packaging requirements in its packing guidance.
17TRACK limitation	17TRACK cannot investigate, approve compensation, issue a postage refund, or decide a seller refund.

Shipping Restrictions and Special Handling

Category	Official handling guidance
Prohibited goods	The packing guidance lists live animals, perishables, flammables, precious metals and stones, securities, firearms, ammunition, explosives, human remains, illegal narcotics, and time-critical tender documents among items not accepted.
Liquids and powders	Liquids require leak-proof bags; powders should be hermetically sealed and protected in a suitable box.
Fragile goods	Use cushioning, keep contents away from the outer carton, separate glass components, and protect bottles with full-height dividers.
Pallets and packaging	Palletized goods must be suitably packed, secured with stretch wrap, and kept within Euro-pallet dimensions according to the cited guidance.

Customer Service

Channel	Verified contact
Customer Service phone	01 3454 555. The cited official pages do not state business hours.
Customer Service email	info@overseas.hr for delivery questions and international shipment enquiries.
Damage or loss email	stete@overseas.hr for damage or loss documentation.
Parcel locations	Overseas Express Shops and Paketomati information.

Prepare the shipment number, pickup date, sender and recipient addresses, service or shipment contents, latest scan, delivery notice, value evidence, and photographs where damage is involved. For a missed delivery, the official page instructs customers to contact Customer Service within 5 days of the notice.

Ecommerce and Business Tracking

Businesses can use the official Overseas Express shipping and Track & Trace channels for shipment creation and operational visibility. 17TRACK can provide an independent multi-carrier tracking layer, but the carrier’s public pages supplied here do not document a public developer API, batch endpoint, webhook product, or current API authentication scheme.

Developer/API Comparison

Option

Provider

Official carrier integration

Overseas Express

View all details for the official carrier integration

Carrier coverage	Overseas Express services and shipment workflows.
Primary use	Business shipment enquiries, shipping orders, and official tracking.
Authentication	Use the business contact route to request current integration information.
Tracking capability	The public pages confirm Track & Trace but do not document batch or webhook capability.
Documentation status	Request current documentation from Overseas Express before implementation.

17TRACK API

17TRACK

View all details for the 17TRACK API

Carrier coverage	Multi-carrier tracking subject to supported carrier recognition.
Primary use	Centralized tracking for ecommerce orders using multiple transport providers.
Authentication	The documented reference uses a 17token header.
Tracking capability	The reference endpoint supports registration of tracking numbers; consult current documentation for account-specific features.
Documentation status	17TRACK API documentation.

FAQ

Basic FAQs

1. How do I track my Overseas Express package?

Enter the shipment number on the official Overseas Express Track & Trace page or use 17TRACK to view available shipment events.

2. Where can I find my Overseas Express tracking number?

Ask the sender or marketplace for the shipment number shown on the parcel label, receipt, email, SMS, or delivery notice.

3. What does an Overseas Express tracking number look like?

Overseas Express identifies it as a shipment number or barcode number, but the cited public pages do not publish one universal format; verify it in the official tracker.

4. When will the first Overseas Express scan appear?

The first event appears after shipment data is processed and an operational scan is recorded; a created label does not itself prove physical acceptance.

5. Why is my Overseas Express tracking not updating?

A parcel may be between scans or awaiting handover; check the number, review the last event, and ask the sender or Customer Service to investigate.

6. How long does Overseas Express delivery take?

The time depends on the domestic or international service, route, destination, partner network, and circumstances; request a destination-specific offer.

7. What should I do after a missed Overseas Express delivery?

Contact Customer Service or email the shipment number to info@overseas.hr within 5 days of the notice to arrange another delivery date.

8. What should I do if Overseas Express says delivered but I cannot find the parcel?

Check the entrance, safe place, household members, neighbours, reception desk, and pickup location, then request delivery details from Overseas Express and the sender.

9. How do I report a lost or damaged Overseas Express parcel?

For damage or loss, email stete@overseas.hr with the shipment number and the required claim and value evidence; preserve the parcel and contents.

10. How do I contact Overseas Express?

Call 01 3454 555 or email info@overseas.hr for customer-service questions, using stete@overseas.hr for damage or loss documentation.

Expert FAQs

11. Can an Overseas Express label exist before the parcel is accepted?

Yes, shipment information can precede a physical acceptance scan; the sender must confirm when the courier actually collected the parcel.

12. How does Overseas Express handle international road shipments?

Overseas Express arranges international road delivery through its stated Eurodis partner network across Europe, with visibility depending on network scans.

13. Can an international partner scan mean that Overseas Express delivered the parcel?

No; a partner scan identifies a network event, while final delivery responsibility depends on the stage and destination arrangement.

14. Can I redirect an Overseas Express parcel to a shop?

Eligible home-delivery parcels can be redirected to more than 850 Overseas Express Shops, but hand-delivery-only, return-document, and pallet shipments cannot be redirected there.

15. Are Overseas Express Paketomati available at all times?

The official website describes Overseas Express Paketomati as available 24/7, subject to the parcel being assigned to an eligible locker location.

16. What information does Overseas Express require for international shipping?

Customer Service requests exact pickup and delivery addresses, contact details, shipment weight, and contents before preparing an offer and shipping order.

17. Who is responsible for packaging an Overseas Express shipment?

The sender is responsible for packaging that protects the contents and matches the shipment’s type, dimensions, weight, value, and transport distance.

18. Can businesses use an Overseas Express tracking API?

The public pages confirm Track & Trace but do not document a public carrier API; businesses should request current integration information directly from Overseas Express.

Tracking API

17TRACK API reference

// Overseas Express official tracking API:
// Current public official tracking API not confirmed.

// 17TRACK API
// POST https://api.17track.net/track/v2.4/register
// Headers:
//   17token: YourKey
//   Content-Type: application/json
// Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]
// Confirm the current Overseas Express carrier code in 17TRACK documentation
// before sending production requests.