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YTAD

YTAD Tracking

Please enter the YTAD tracking number to check the latest shipping status.

TRACK

About YTAD

YTAD(YiTongAnDa Logistics or 易通安达电商物流) is an international logistics company based in Shenzhen, China. YTAD provides cross-border ecommerce logistics, warehouse handling, air transport, sea transport, rail transport, customs-related coordination and delivery arrangements for shipments moving from China to North America and Europe.

FactConfirmed information
Official websitehttps://www.zogjhy.com/
Carrier typeCross-border logistics provider and freight-forwarding operator.
Primary operating baseShenzhen, China, with additional operating locations in China.
International scopeNorth America and Europe are identified service markets.
Tracking pageThe website provides an order-number query entry and a customer login system.
FoundedThe company website states that the group was established in 2010.

Carrier Entity Relationships

EntityRelationship to YTAD
YTADYTAD is the logistics provider named on the supplied official website and is responsible for coordinating the contracted shipment route.
Air, sea and rail servicesThese are transport options presented by YTAD for cross-border freight and ecommerce logistics.
WarehousesYTAD describes warehouse receiving, scanning, measurement, labeling, transshipment and overseas warehousing functions.
Local delivery operatorsYTAD may arrange downstream truck or parcel delivery; the final physical custodian depends on the selected route and destination.
17TRACK17TRACK is an independent platform that can aggregate available events; YTAD remains the party to contact for contracted service issues.

Quick Answer

Enter the YTAD order or tracking identifier in the YTAD customer system when you have account access, or enter the shipment number in 17TRACK. If no result appears, first remove spaces and punctuation, verify that you are using a shipment identifier rather than an order reference, and ask the sender whether the shipment has been physically received and registered.

Pro Tip: A label, order record or electronic pre-alert does not prove that cargo has reached a YTAD warehouse. 17TRACK does not transport freight, change addresses, approve refunds or decide claims.

How to Track YTAD Packages

Use the identifier supplied by the sender, marketplace or YTAD account. The official system is most appropriate for shipment-specific support; 17TRACK is useful when a route contains multiple transport or last-mile parties.

PathSteps
YTAD customer systemSign in to the YTAD customer system, open the order or shipment record, and review the latest available milestone.
17TRACKOpen 17TRACK, enter the shipment identifier, allow automatic carrier recognition, and compare the event history with the seller’s shipping record.
No numberRequest the shipment identifier from the sender. An order number, invoice number or product reference may not be trackable.
No first scanConfirm the cargo handover, warehouse receipt and data-entry status with the sender or YTAD account owner.

Tracking Number Formats and Examples

The supplied YTAD pages identify an order-number query but do not publish a universal public prefix, length or checksum rule. Do not infer the service solely from a prefix. Use the original shipment record and automatic carrier recognition to validate the identifier.

Tracking Number Format

Identifier familyNormalized pattern and use
YTAD order or shipment identifierFormat is route- and account-dependent; use the identifier displayed in the YTAD customer system or supplied by the sender.
View all details for YTAD shipment identifiers
Issued byThe identifier may be created by YTAD, a contracted transport provider or a merchant system.
Where it appearsIt may appear in an order record, shipping notice, warehouse record or customer login.
Tracking scopeVisibility depends on whether the selected transport and delivery partners transmit events to the system.
CaveatAn order number, reference number, label number and last-mile number are different identifiers unless the shipment record links them.
Partner or last-mile identifierA downstream provider may issue a separate parcel number after handoff; retain both identifiers and compare their event timestamps.
View all details for partner identifiers
Who sees itThe seller, YTAD account user or destination recipient may receive it in a dispatch notice.
Number relationshipOne shipment can have an internal reference, a transport document and a last-mile number.
ValidationAutomatic recognition in 17TRACK or the relevant official delivery page is safer than prefix-only identification.

Tracking Statuses and Meanings

StatusLifecycle meaning
Order created or data receivedShipment information exists, but physical receipt by YTAD is not established.
View all details for order created status
Responsible partyUsually the sender or booking system until warehouse acceptance is scanned.
Next eventReceipt, measurement, sorting or loading should follow after physical handover.
ActionAsk the sender to confirm dispatch and warehouse delivery.
Received or in warehouseYTAD has recorded cargo intake and may scan or measure the shipment before consolidation.
In transitThe shipment is moving through a domestic leg, port, airport, rail leg or international line-haul.
Arrived at destinationThe shipment has reached a destination facility or overseas warehouse; customs release and final delivery are separate events.
Out for deliveryA downstream delivery operation has assigned the shipment for final delivery.
Delivered or returnedThe event indicates delivery completion or movement back toward the sender; verify proof of delivery or return reason.
Exception or customs holdAn address, document, customs, capacity, damage or operational issue requires review by the responsible party.

Services and Delivery Times

Service Comparison

ServiceBest use
FBA sea freightCommercial inventory moving by ocean with downstream delivery coordination.
FBA air freightCommercial inventory requiring an air transport option.
China–Europe railCross-border cargo using a rail route between China and Europe.
Overseas warehousingStorage, labeling, carton replacement and transshipment support.

Delivery Time

ServicePublished timing information
China–Europe railThe product page describes an overall route of about 30 days for one stated route; actual timing depends on origin, destination and clearance.
United States express ocean optionThe product page states 12 days to port for one service description; port arrival is not final delivery.
Other air and sea servicesTiming is route-specific and should be confirmed in the quotation or shipment record.

Destination Country Delivery Times

DestinationService and timing guidance
United StatesAir, sea and warehouse-linked routes are described; request a route quotation for the applicable delivery window.
CanadaSea routes and a United States-to-Canada option are described; timing depends on route and clearance.
United KingdomThe website identifies an overseas warehouse market; confirm the service-specific window before dispatch.
European destinationsEurope-wide FBA logistics is described; customs, port handling and final delivery affect the completed shipment time.

A quoted estimate is not automatically a delivery guarantee. Cut-off time, weekends, holidays, port congestion, address quality, customs, weather, peak demand and downstream handoffs can change the result.

Common Tracking Problems and Solutions

Problem or statusFirst action
Invalid numberRemove punctuation, check every character and confirm that the number is a shipment identifier rather than an order reference.
No tracking eventAsk the sender whether the cargo was handed over and whether warehouse intake was completed.
Long gap in transitCheck the latest facility and route, then ask the contracting party to open an inquiry if the quoted window is exceeded.
Customs delayConfirm commercial invoice, commodity description, consignee details and any requested import information.
Delivery exceptionVerify address and phone details; the sender should coordinate correction when the delivery contract gives the sender control.
Delivered but missingCheck the entrance, reception desk, household members and neighbors, then request proof of delivery and contact the seller.
Loss or damagePhotograph the packaging, preserve the contents and documents, and have the eligible claimant contact YTAD or the contracting seller.
Returned to senderRead the return reason and ask the sender whether a corrected address, new booking or customs response is required.

International Shipping, Customs and Carrier Handoffs

StageWhat it means
Origin booking and warehouse receiptThe sender books the service and YTAD receives, scans and measures cargo where the selected service includes warehouse intake.
Export preparationCargo is consolidated, labeled and moved toward the selected airport, port or rail gateway.
Export customs and line-haulExport checks and international transport occur; event visibility may pause between facilities.
Destination customsArrival at a destination facility is not the same as customs release. Documents, duties and taxes are destination-dependent.
Partner handoff and last mileA truck, parcel operator or overseas warehouse may take physical custody. A new local identifier can appear.
Delivery or returnThe downstream operator completes delivery, pickup or return according to the contracted route.

Delivery Management and Post-shipment Options

Delivery changes are route-specific. Ask the sender or YTAD account owner before the shipment reaches final delivery; 17TRACK cannot redirect, intercept or reschedule a shipment.

OptionResponsible requester
Address correctionUsually the sender or account holder requests review before final-mile dispatch.
Delivery instruction or pickupAvailability depends on the downstream delivery operator and destination route.
Proof of deliveryRequest it from the contracting party or the final-mile operator after a delivery scan.

Lost, Damaged, Claims, Insurance and Refunds

ProcessUse when
Tracking inquiryUse when an event is missing or contradictory; provide the identifier and latest scan.
Transport investigationThe sender or eligible contracting party asks YTAD to investigate a delay, loss or return.
Damage claimPreserve packaging and contents, take photographs and retain invoices or value evidence.
Seller refundA marketplace or seller decides the customer remedy; 17TRACK cannot approve it.

Shipping Restrictions and Special Handling

CategoryOperational caution
Batteries and liquidsAcceptance, packaging and transport mode must be confirmed before booking; restrictions can create rejection or delay.
Dangerous goodsProvide accurate commodity information and required declarations; prohibited goods must not enter the shipment.
Customs-controlled goodsDescriptions, values, invoices and destination requirements must be accurate and complete.
Oversize or heavy cargoDimensions and weight affect handling, loading, quotation and final delivery arrangements.

The service quotation and current route rules control acceptance. A general tracking page is not a complete dangerous-goods or customs manual.

Customer Service

ChannelVerified contact
Website and order queryYTAD official website; use the order query or customer system.
Telephone18676620543; the official contact page identifies this number for customer contact.
Email3500812591@qq.com is listed on the official contact page.
Business emailLILY-SZLBC@YTAD-LOGISTICS.COM is listed on the official website.
LocationsThe official contact information lists Shenzhen, Changsha, Dongguan, Yiwu and Guangzhou locations.

Prepare the tracking or order identifier, booking date, origin and destination, service type, latest event, consignee details, goods description, value evidence and damage photographs. For a marketplace order, contact the seller first because the contracting party may control an inquiry or claim.

Ecommerce and Business Tracking

YTAD describes a customer ordering and visual cargo-management system. Businesses should use that account workflow for contracted shipment data and use 17TRACK when they need multi-carrier event aggregation.

Developer/API Comparison

OptionProvider
Customer systemYTAD
Multi-carrier tracking API17TRACK

The supplied YTAD pages do not publish a public developer endpoint, authentication scheme or webhook specification. Do not treat the customer login as an API. The 17TRACK API requires an account token and a current carrier code or automatic recognition.

FAQ

Basic FAQs

1. How do I track my YTAD package?

Use the YTAD customer system or enter the shipment identifier in 17TRACK.

2. Where can I find my YTAD tracking number?

Check the shipping notice, order record or YTAD customer account, and ask the sender if it is absent.

3. What does a YTAD tracking number look like?

YTAD does not publish one universal public format on the supplied pages, so validate the identifier in the shipment record rather than relying on a prefix.

4. When will the first YTAD tracking event appear?

The first meaningful event normally follows data registration and physical handover or warehouse intake.

5. Why is my YTAD tracking not updating?

A facility, customs or partner handoff can create a visibility gap; confirm the latest scan and ask the sender to investigate when the quoted window is exceeded.

6. How long does YTAD delivery take?

Timing depends on the selected air, sea or rail route, destination and customs; one stated rail route is described as about 30 days.

7. What should I do after a YTAD delivery failure?

Check the address and delivery notice, then ask the sender or final-mile operator about re-delivery or pickup.

8. What should I do if YTAD says delivered but I have not received it?

Check entrances, reception, household members and neighbors, request proof of delivery and contact the seller.

9. How do I report a lost or damaged YTAD shipment?

Preserve packaging and evidence, then have the sender or eligible contracting party contact YTAD for an inquiry or claim.

10. How do I contact YTAD?

Use the official website, telephone 18676620543, or the email channels listed on the official contact page.

Expert FAQs

11. Does a YTAD order record prove physical acceptance?

No; physical acceptance requires a receipt, warehouse intake or transport scan.

12. Can YTAD shipments have more than one identifier?

Yes; an internal order reference, transport identifier and downstream delivery number can coexist.

13. Does arrival at a destination facility mean customs is complete?

No; arrival, customs review, release and final delivery are separate lifecycle events.

14. Who controls a YTAD address correction?

The sender or account holder usually requests changes, subject to the route and downstream operator’s rules.

15. Does YTAD publish a public tracking API?

The supplied official pages show a customer system but do not publish public API endpoint or authentication documentation.

16. Can 17TRACK change a YTAD shipment?

No; 17TRACK reports available events and cannot redirect, release, refund or claim a shipment.

17. Why can a downstream number appear after YTAD dispatch?

A destination delivery operator may issue its own identifier when physical custody changes.

18. What information helps YTAD investigate a shipment?

Provide the identifier, booking date, route, service, latest event, consignee details and supporting commercial or damage evidence.

Tracking API

17TRACK request reference
// YTAD public official tracking API: current public documentation is not confirmed.
// 17TRACK API documentation: https://api.17track.net/en/doc
// Replace CARRIER_CODE only with a current value confirmed in 17TRACK carrier data.

POST https://api.17track.net/track/v2.4/register
17token: YourKey
Content-Type: application/json

[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]

Sources & References

17TRACK is an independent tracking platform and is not affiliated with YTAD.

A professional and stable global package tracking platform.

17TRACK
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