
YTAD Tracking
Please enter the YTAD tracking number to check the latest shipping status.
About YTAD
YTAD(YiTongAnDa Logistics or 易通安达电商物流) is an international logistics company based in Shenzhen, China. YTAD provides cross-border ecommerce logistics, warehouse handling, air transport, sea transport, rail transport, customs-related coordination and delivery arrangements for shipments moving from China to North America and Europe.
| Fact | Confirmed information |
|---|---|
| Official website | https://www.zogjhy.com/ |
| Carrier type | Cross-border logistics provider and freight-forwarding operator. |
| Primary operating base | Shenzhen, China, with additional operating locations in China. |
| International scope | North America and Europe are identified service markets. |
| Tracking page | The website provides an order-number query entry and a customer login system. |
| Founded | The company website states that the group was established in 2010. |
Carrier Entity Relationships
| Entity | Relationship to YTAD |
|---|---|
| YTAD | YTAD is the logistics provider named on the supplied official website and is responsible for coordinating the contracted shipment route. |
| Air, sea and rail services | These are transport options presented by YTAD for cross-border freight and ecommerce logistics. |
| Warehouses | YTAD describes warehouse receiving, scanning, measurement, labeling, transshipment and overseas warehousing functions. |
| Local delivery operators | YTAD may arrange downstream truck or parcel delivery; the final physical custodian depends on the selected route and destination. |
| 17TRACK | 17TRACK is an independent platform that can aggregate available events; YTAD remains the party to contact for contracted service issues. |
Quick Answer
Enter the YTAD order or tracking identifier in the YTAD customer system when you have account access, or enter the shipment number in 17TRACK. If no result appears, first remove spaces and punctuation, verify that you are using a shipment identifier rather than an order reference, and ask the sender whether the shipment has been physically received and registered.
How to Track YTAD Packages
Use the identifier supplied by the sender, marketplace or YTAD account. The official system is most appropriate for shipment-specific support; 17TRACK is useful when a route contains multiple transport or last-mile parties.
| Path | Steps |
|---|---|
| YTAD customer system | Sign in to the YTAD customer system, open the order or shipment record, and review the latest available milestone. |
| 17TRACK | Open 17TRACK, enter the shipment identifier, allow automatic carrier recognition, and compare the event history with the seller’s shipping record. |
| No number | Request the shipment identifier from the sender. An order number, invoice number or product reference may not be trackable. |
| No first scan | Confirm the cargo handover, warehouse receipt and data-entry status with the sender or YTAD account owner. |
Tracking Number Formats and Examples
The supplied YTAD pages identify an order-number query but do not publish a universal public prefix, length or checksum rule. Do not infer the service solely from a prefix. Use the original shipment record and automatic carrier recognition to validate the identifier.
Tracking Number Format
| Identifier family | Normalized pattern and use | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| YTAD order or shipment identifier | Format is route- and account-dependent; use the identifier displayed in the YTAD customer system or supplied by the sender. | ||||||||
View all details for YTAD shipment identifiers
| |||||||||
| Partner or last-mile identifier | A downstream provider may issue a separate parcel number after handoff; retain both identifiers and compare their event timestamps. | ||||||||
View all details for partner identifiers
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Tracking Statuses and Meanings
| Status | Lifecycle meaning | ||||||
|---|---|---|---|---|---|---|---|
| Order created or data received | Shipment information exists, but physical receipt by YTAD is not established. | ||||||
View all details for order created status
| |||||||
| Received or in warehouse | YTAD has recorded cargo intake and may scan or measure the shipment before consolidation. | ||||||
| In transit | The shipment is moving through a domestic leg, port, airport, rail leg or international line-haul. | ||||||
| Arrived at destination | The shipment has reached a destination facility or overseas warehouse; customs release and final delivery are separate events. | ||||||
| Out for delivery | A downstream delivery operation has assigned the shipment for final delivery. | ||||||
| Delivered or returned | The event indicates delivery completion or movement back toward the sender; verify proof of delivery or return reason. | ||||||
| Exception or customs hold | An address, document, customs, capacity, damage or operational issue requires review by the responsible party. | ||||||
Services and Delivery Times
Service Comparison
| Service | Best use |
|---|---|
| FBA sea freight | Commercial inventory moving by ocean with downstream delivery coordination. |
| FBA air freight | Commercial inventory requiring an air transport option. |
| China–Europe rail | Cross-border cargo using a rail route between China and Europe. |
| Overseas warehousing | Storage, labeling, carton replacement and transshipment support. |
Delivery Time
| Service | Published timing information |
|---|---|
| China–Europe rail | The product page describes an overall route of about 30 days for one stated route; actual timing depends on origin, destination and clearance. |
| United States express ocean option | The product page states 12 days to port for one service description; port arrival is not final delivery. |
| Other air and sea services | Timing is route-specific and should be confirmed in the quotation or shipment record. |
Destination Country Delivery Times
| Destination | Service and timing guidance |
|---|---|
| United States | Air, sea and warehouse-linked routes are described; request a route quotation for the applicable delivery window. |
| Canada | Sea routes and a United States-to-Canada option are described; timing depends on route and clearance. |
| United Kingdom | The website identifies an overseas warehouse market; confirm the service-specific window before dispatch. |
| European destinations | Europe-wide FBA logistics is described; customs, port handling and final delivery affect the completed shipment time. |
A quoted estimate is not automatically a delivery guarantee. Cut-off time, weekends, holidays, port congestion, address quality, customs, weather, peak demand and downstream handoffs can change the result.
Common Tracking Problems and Solutions
| Problem or status | First action |
|---|---|
| Invalid number | Remove punctuation, check every character and confirm that the number is a shipment identifier rather than an order reference. |
| No tracking event | Ask the sender whether the cargo was handed over and whether warehouse intake was completed. |
| Long gap in transit | Check the latest facility and route, then ask the contracting party to open an inquiry if the quoted window is exceeded. |
| Customs delay | Confirm commercial invoice, commodity description, consignee details and any requested import information. |
| Delivery exception | Verify address and phone details; the sender should coordinate correction when the delivery contract gives the sender control. |
| Delivered but missing | Check the entrance, reception desk, household members and neighbors, then request proof of delivery and contact the seller. |
| Loss or damage | Photograph the packaging, preserve the contents and documents, and have the eligible claimant contact YTAD or the contracting seller. |
| Returned to sender | Read the return reason and ask the sender whether a corrected address, new booking or customs response is required. |
International Shipping, Customs and Carrier Handoffs
| Stage | What it means |
|---|---|
| Origin booking and warehouse receipt | The sender books the service and YTAD receives, scans and measures cargo where the selected service includes warehouse intake. |
| Export preparation | Cargo is consolidated, labeled and moved toward the selected airport, port or rail gateway. |
| Export customs and line-haul | Export checks and international transport occur; event visibility may pause between facilities. |
| Destination customs | Arrival at a destination facility is not the same as customs release. Documents, duties and taxes are destination-dependent. |
| Partner handoff and last mile | A truck, parcel operator or overseas warehouse may take physical custody. A new local identifier can appear. |
| Delivery or return | The downstream operator completes delivery, pickup or return according to the contracted route. |
Delivery Management and Post-shipment Options
Delivery changes are route-specific. Ask the sender or YTAD account owner before the shipment reaches final delivery; 17TRACK cannot redirect, intercept or reschedule a shipment.
| Option | Responsible requester |
|---|---|
| Address correction | Usually the sender or account holder requests review before final-mile dispatch. |
| Delivery instruction or pickup | Availability depends on the downstream delivery operator and destination route. |
| Proof of delivery | Request it from the contracting party or the final-mile operator after a delivery scan. |
Lost, Damaged, Claims, Insurance and Refunds
| Process | Use when |
|---|---|
| Tracking inquiry | Use when an event is missing or contradictory; provide the identifier and latest scan. |
| Transport investigation | The sender or eligible contracting party asks YTAD to investigate a delay, loss or return. |
| Damage claim | Preserve packaging and contents, take photographs and retain invoices or value evidence. |
| Seller refund | A marketplace or seller decides the customer remedy; 17TRACK cannot approve it. |
Shipping Restrictions and Special Handling
| Category | Operational caution |
|---|---|
| Batteries and liquids | Acceptance, packaging and transport mode must be confirmed before booking; restrictions can create rejection or delay. |
| Dangerous goods | Provide accurate commodity information and required declarations; prohibited goods must not enter the shipment. |
| Customs-controlled goods | Descriptions, values, invoices and destination requirements must be accurate and complete. |
| Oversize or heavy cargo | Dimensions and weight affect handling, loading, quotation and final delivery arrangements. |
The service quotation and current route rules control acceptance. A general tracking page is not a complete dangerous-goods or customs manual.
Customer Service
| Channel | Verified contact |
|---|---|
| Website and order query | YTAD official website; use the order query or customer system. |
| Telephone | 18676620543; the official contact page identifies this number for customer contact. |
| 3500812591@qq.com is listed on the official contact page. | |
| Business email | LILY-SZLBC@YTAD-LOGISTICS.COM is listed on the official website. |
| Locations | The official contact information lists Shenzhen, Changsha, Dongguan, Yiwu and Guangzhou locations. |
Prepare the tracking or order identifier, booking date, origin and destination, service type, latest event, consignee details, goods description, value evidence and damage photographs. For a marketplace order, contact the seller first because the contracting party may control an inquiry or claim.
Ecommerce and Business Tracking
YTAD describes a customer ordering and visual cargo-management system. Businesses should use that account workflow for contracted shipment data and use 17TRACK when they need multi-carrier event aggregation.
Developer/API Comparison
| Option | Provider |
|---|---|
| Customer system | YTAD |
| Multi-carrier tracking API | 17TRACK |
The supplied YTAD pages do not publish a public developer endpoint, authentication scheme or webhook specification. Do not treat the customer login as an API. The 17TRACK API requires an account token and a current carrier code or automatic recognition.
FAQ
Basic FAQs
Use the YTAD customer system or enter the shipment identifier in 17TRACK.
Check the shipping notice, order record or YTAD customer account, and ask the sender if it is absent.
YTAD does not publish one universal public format on the supplied pages, so validate the identifier in the shipment record rather than relying on a prefix.
The first meaningful event normally follows data registration and physical handover or warehouse intake.
A facility, customs or partner handoff can create a visibility gap; confirm the latest scan and ask the sender to investigate when the quoted window is exceeded.
Timing depends on the selected air, sea or rail route, destination and customs; one stated rail route is described as about 30 days.
Check the address and delivery notice, then ask the sender or final-mile operator about re-delivery or pickup.
Check entrances, reception, household members and neighbors, request proof of delivery and contact the seller.
Preserve packaging and evidence, then have the sender or eligible contracting party contact YTAD for an inquiry or claim.
Use the official website, telephone 18676620543, or the email channels listed on the official contact page.
Expert FAQs
No; physical acceptance requires a receipt, warehouse intake or transport scan.
Yes; an internal order reference, transport identifier and downstream delivery number can coexist.
No; arrival, customs review, release and final delivery are separate lifecycle events.
The sender or account holder usually requests changes, subject to the route and downstream operator’s rules.
The supplied official pages show a customer system but do not publish public API endpoint or authentication documentation.
No; 17TRACK reports available events and cannot redirect, release, refund or claim a shipment.
A destination delivery operator may issue its own identifier when physical custody changes.
Provide the identifier, booking date, route, service, latest event, consignee details and supporting commercial or damage evidence.
Tracking API
// YTAD public official tracking API: current public documentation is not confirmed.
// 17TRACK API documentation: https://api.17track.net/en/doc
// Replace CARRIER_CODE only with a current value confirmed in 17TRACK carrier data.
POST https://api.17track.net/track/v2.4/register
17token: YourKey
Content-Type: application/json
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
Sources & References
- YTAD official website. YTAD
- YTAD products and services. YTAD
- YTAD company information. YTAD
- YTAD contact information. YTAD
- YTAD customer login and visual tracking system. YTAD
- 17TRACK API documentation. 17TRACK
17TRACK is an independent tracking platform and is not affiliated with YTAD.
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