QEP Tracking

Please enter the QEP tracking number to check the latest shipping status.

http://www.qepexp.com/

TRACK

About QEP

QEP is the public-facing logistics brand of Shanghai Qiangyan International Logistics Co., Ltd. The company describes itself as an international freight and air-freight forwarding provider based in China, combining express, air, sea and rail logistics with customs assistance and destination delivery resources.

Fact	Verified information
Official name	Shanghai Qiangyan International Logistics Co., Ltd.
Brand and website	QEP; https://www.qepexp.com/
Carrier type	International logistics provider and freight forwarder.
Primary region	China-origin international transport to global destinations, including Hong Kong.
Tracking page	QEP shipment tracking

Carrier Entity Relationships

Entity	Relationship to QEP
QEP	QEP is the customer-facing logistics brand described on the company website.
Express, air, sea and rail services	These are transport solutions offered by QEP, with transport resources and partners integrated into the service.
Customs advisers	QEP states that professional customs support assists with declarations and document review.
Destination delivery partners	QEP states that its network reaches the last mile through domestic and overseas logistics cooperation; the tracking page should identify the active handoff when data is available.
17TRACK	17TRACK is an independent platform that can aggregate available QEP tracking events; it does not transport shipments or decide claims.

Quick Answer

Enter the QEP shipment or consignment number in the official QEP tracking page or in 17TRACK. QEP’s page accepts up to 30 numbers, one per line. If there is no result, first check that you used the shipment number rather than an order number, removed accidental spaces, and allowed the sender to hand the shipment to QEP.

Pro Tip: 17TRACK displays available tracking data but cannot change an address, release customs, approve a refund, or open a QEP claim.

How to Track QEP Packages

Use either the QEP website or 17TRACK. The number normally comes from the sender’s shipping confirmation, QEP account, consignment paperwork or freight receipt.

Step	Action
1	Copy the consignment or shipment number. An order number or merchant reference may not be searchable.
2	Open the official QEP tracking page and enter one number per line, or use 17TRACK for aggregated events.
3	Review the newest event, location, handoff information and delivery or signature details when supplied.
4	For a new label, wait for physical acceptance; for an exception, contact the sender or the QEP channel handling the shipment.

Tracking Number Formats and Examples

QEP’s public tracking page calls the identifier a tracking number, consignment number or customer reference. The supplied official pages do not publish a universal length, prefix or checksum. Do not infer a service solely from a prefix; use the QEP result or ask the sender to identify the number.

Tracking Number Format

Identifier family	Normalized pattern and use
QEP consignment number	Format is not published on the public page; use the exact identifier supplied on the receipt or shipping notice. A masked example is QEP########.
Customer reference	QEP states that a customer’s own consignment reference may be entered. A reference can identify a shipment in QEP’s system without being the carrier-issued label number.
Freight or container reference	Air, sea and rail forwarding paperwork may contain several identifiers. Submit the number the sender identifies as trackable by QEP.
Marketplace order number	An order number identifies the purchase and is not automatically a QEP tracking identifier.

Tracking Statuses and Meanings

A tracking event describes the latest data received, not necessarily the physical position at every moment. Responsibility can move between QEP, customs, line-haul providers and destination delivery partners.

Status Quick Lookup

Status	Meaning and next action
Label or shipment created	Electronic data exists, but physical acceptance may not have occurred. Ask the sender whether the goods were handed over.
In transit	The shipment is moving through a QEP-managed or partner transport stage. Wait for the next scan unless the sender has a route-specific escalation channel.
Customs or clearance	Documents, declaration or inspection activity may be pending. The importer may need to provide information or pay assessed charges.
Out for delivery	A destination delivery operation has scheduled the shipment for final delivery. Check the address and remain available.
Delivered or signed	A delivery scan or signature was recorded. Check the proof of delivery, reception desk, household members and nearby safe locations.
Exception or returned	A delivery, routing or compliance issue interrupted the normal flow. The sender should contact QEP with the number and latest event.

Services and Delivery Times

QEP lists international express, air, sea and rail logistics. The website gives 3–10 business days for its international express and air service descriptions, and 12–25 business days for its China–Europe rail description. These are published service descriptions, not universal guarantees.

Service Comparison

Service	Best use
International express	Commercial parcels, personal shipments and batch cargo requiring an express-oriented international option.
International air freight	Commercial, personal or batch cargo using coordinated airline capacity and customs assistance.
International sea freight	FCL or LCL cargo and larger commercial consignments where ocean transport is appropriate.
International rail freight	China–Europe FCL, LCL, industrial and e-commerce cargo using China–Europe rail routes.

Delivery Time

Service	Published timing
International express	3–10 business days; the page presents this as a delivery description rather than a money-back guarantee.
International air freight	3–10 business days; customs, origin handling and destination delivery can affect the actual result.
International rail freight	12–25 business days to European core cities; route, transshipment and clearance affect timing.
International sea freight	The supplied service page describes routes and FCL/LCL options without publishing a single delivery standard.

Destination Country Delivery Times

Destination country or region	Applicable published route information
United Kingdom	QEP lists the United Kingdom within its international express coverage; express descriptions state 3–10 business days.
Australia	QEP lists Australia within its international express coverage; customs and local delivery can change the result.
Japan	QEP lists Japan within its international express coverage; the published express description states 3–10 business days.
Singapore	QEP lists Singapore within its international express coverage; the published express description states 3–10 business days.
Russia, United Arab Emirates, Iran, Saudi Arabia and India	QEP lists these destinations in its international express network; route-specific timing and clearance requirements should be obtained from QEP before dispatch.
Germany, France, Italy, Spain and Poland	QEP identifies these countries as core China–Europe rail destinations; the rail service description states 12–25 business days to European core cities.

Common Tracking Problems and Solutions

Problem & Solution

Problem or status	First action
Invalid number	Compare the entry with the QEP receipt; distinguish a shipment number from an order or reference number.
No tracking events	Ask the sender whether QEP has physically received the goods and whether the correct number was supplied.
Long gap or in transit	Review the last location and route, then ask the sender or QEP for a transport or customs investigation.
Customs delay	Prepare invoice, description, consignee details and any requested import information; do not treat arrival as release.
Delivered but missing	Check proof of delivery, household members, reception, neighbours and the local delivery point; then ask the sender to escalate.
Damage, loss or return	Preserve packaging and photographs, record the latest scan, and have the contracting shipper request the applicable investigation or claim.

International Shipping, Customs and Carrier Handoffs

QEP describes door-to-door international logistics with customs assistance and destination delivery resources. A destination partner may generate the next scan; that scan does not prove that QEP operated every transport leg.

International Flow

Stage	What the customer should understand
Origin pickup and consolidation	QEP or an arranged origin provider receives and consolidates the cargo; electronic creation is not the same as physical receipt.
Export processing and customs	Declaration, document review and security processing may occur before line-haul.
Air, sea or rail line-haul	The shipment moves on the selected transport network; scans can be intermittent between facilities.
Destination import clearance	Import authorities may request documents or charges. Destination arrival is not proof of customs release.
Partner handoff and last mile	A local delivery company may receive the shipment and publish the next event; ask QEP or the sender for the active local identifier.

Delivery Management and Post-shipment Options

The supplied QEP pages confirm tracking, shipment ordering and customer support, but do not describe public self-service controls for interception, redirection, lockers, delivery appointments or hold-for-pickup. Address changes should therefore be requested through the sender or QEP before final delivery.

Lost, Damaged, Claims, Insurance and Refunds

Process	Use and next step
Tracking inquiry	Use when an event needs explanation; provide the shipment number and latest scan to QEP or the sender.
Loss or damage investigation	The contracting shipper should request the applicable investigation and retain packaging, photographs, invoices and value evidence.
Merchant refund	A seller decides an ecommerce refund under the sale agreement; 17TRACK cannot approve it.

The supplied public pages do not state universal claim deadlines, insurance limits or postage-refund rules. Ask QEP for the terms attached to the specific service and route.

Shipping Restrictions and Special Handling

Category	Practical guidance
International cargo	Confirm destination import rules, declaration requirements and required documents with QEP before booking.
Wooden crates or pallets	QEP’s news page refers to network surcharges for wooden crates, pallets and extra-long cargo; request current quotation conditions.
Prohibited or controlled goods	Obtain route-specific acceptance rules before sending batteries, liquids, dangerous goods, perishables or regulated products.

Customer Service

Channel	Verified contact or purpose
Tracking	QEP shipment tracking; use for shipment events and delivery information.
Contact	QEP official website; use the Contact Us route for service questions and exceptions.
Service support	QEP’s service pages describe customer response coverage as 7×12; confirm the applicable channel and local schedule before relying on it.

Prepare the tracking number, ship date, origin and destination, service type, latest scan, address, contents description, value evidence and damage photographs. The sender is usually best placed to request a transport investigation.

Ecommerce and Business Tracking

QEP’s public tracking page supports up to 30 shipment numbers per query. Merchants can use that page for small batches, while larger workflows should confirm available account or integration capabilities directly with QEP and separately evaluate 17TRACK’s multi-carrier API.

Developer/API Comparison

Option	Provider
Official QEP tracking page	QEP
17TRACK API	17TRACK

FAQ

Basic FAQs

1. How do I track my QEP package?

Enter the shipment number on the official QEP tracking page or 17TRACK.

2. Where can I find my QEP tracking number?

Look on the sender’s dispatch notice, freight receipt, QEP account or consignment paperwork.

3. What does a QEP tracking number look like?

QEP’s public page does not publish one universal pattern, so use the exact identifier supplied by the sender.

4. Why is my QEP tracking number not working?

The number may be incorrect, electronically created before handoff, or an order reference; verify it with the sender.

5. How long does QEP delivery take?

QEP describes international express and air services as 3–10 business days and China–Europe rail as 12–25 business days.

6. Why has my QEP shipment stopped updating?

A scan gap can occur during transport, customs or partner handoff; ask the sender to investigate using the latest event.

7. What should I do after a QEP delivery failure?

Check the address and exception message, then contact the sender or QEP for the route-specific next step.

8. QEP says delivered, but I cannot find the package. What now?

Check proof of delivery, reception staff, household members, neighbours and safe locations before escalation.

9. How do I report a lost or damaged QEP shipment?

Preserve packaging and evidence and have the contracting shipper request the applicable investigation or claim.

10. How do I contact QEP about tracking?

Use the contact route on the official QEP website and include the shipment number and latest scan.

Expert FAQs

11. Is QEP a carrier or a freight forwarder?

QEP describes Shanghai Qiangyan International Logistics Co., Ltd. as an international freight and air-freight forwarding provider that coordinates multiple transport modes.

12. Does QEP operate the entire international journey?

QEP coordinates door-to-door solutions using logistics resources and domestic and overseas partners, so individual legs may be performed by different entities.

13. Does a customs arrival scan mean my QEP shipment is released?

No; arrival indicates processing at a destination customs stage, while release requires completion of the applicable customs process.

14. How does QEP support customs clearance?

QEP states that customs advisers assist with declaration and document review; the importer may still need to supply information or pay charges.

15. Can QEP track air, sea and rail shipments?

Yes, QEP publicly lists international express, air, sea and rail services and provides a tracking page for shipment queries.

Tracking API

// Current public official QEP tracking API not confirmed.
// 17TRACK API: POST https://api.17track.net/track/v2.4/register
// Replace CARRIER_CODE only after confirming the current 17TRACK carrier mapping.

POST /track/v2.4/register
Host: api.17track.net
17token: YourKey
Content-Type: application/json

[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]