
CRS Tracking
Please enter the CRS tracking number to check the latest shipping status.
About CRS
CRS(ChRisSell or 科赛尔国际物流) is the public-facing carrier name used on this tracking page for Guangzhou-based international logistics operations. The official company website describes an international logistics business serving cross-border e-commerce through multimodal sea, land and air freight, carrier-resource integration, warehousing and related logistics solutions.
| Field | Verified information |
|---|---|
| Official name | CRS is the required display name for this tracking page. |
| Official website | http://www.gzchrissell.com/ |
| Carrier type | International logistics and integrated transport service provider. |
| Primary region | Global cross-border logistics, with operations based in Guangzhou, China. |
| Tracking page | CRS official tracking page |
| Headquarters | Guangzhou, Guangdong, China. |
Carrier Entity Relationships
| Entity | Relationship summary |
|---|---|
| CRS | CRS coordinates international logistics and cross-border e-commerce transportation services. |
| Multimodal transport | CRS describes services involving sea freight, land freight and air-freight agency operations. |
| International parcels and routes | CRS lists international express, international small parcels and international dedicated lines as website categories. |
| Partner carriers | CRS states that it integrates resources from multiple domestic and overseas carriers; the specific partner for a shipment depends on the booked route. |
| 17TRACK | 17TRACK aggregates available carrier events for tracking; 17TRACK does not transport parcels or decide claims. |
Quick Answer
Enter the shipment tracking number shown on your CRS shipping notice, label or seller message on the official CRS tracking page or use 17TRACK. If there is no result, first check the characters, remove spaces or hyphens, confirm that the seller supplied a tracking number rather than an order number, and allow time for the first carrier scan.
How to Track CRS Packages
Use the number associated with the physical shipment, not the store order reference. CRS's website provides a tracking-entry field and a destination-area selector.
| Path | Steps |
|---|---|
| Official CRS tracking | Open the official tracking page, enter the shipment number, select the relevant destination area when requested, and review the returned events. |
| 17TRACK | Open 17TRACK, enter the number, allow automatic carrier detection, and compare the latest event with the seller's shipping notice. |
| No number or inactive number | Ask the merchant or sender for the carrier tracking number and confirm that the label has been handed to the logistics provider. |
| Wrong identifier | Do not substitute an order number, invoice number, customer reference or payment number unless the seller explicitly identifies it as the shipment number. |
Tracking Number Formats and Examples
The supplied CRS pages provide a tracking field but do not publish a single universal public number pattern. A shipment may therefore carry a CRS reference, a partner-carrier identifier or a destination last-mile number. Prefixes alone should not be treated as proof of service.
Tracking Number Format
| Identifier family | Normalized pattern | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| CRS shipment identifier | TRACKING-######## or another merchant-provided alphanumeric reference. | ||||||||||
View all details for CRS shipment identifiers
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| Partner or postal identifier | A partner-defined numeric or alphanumeric code; use the complete string exactly as supplied. | ||||||||||
View all details for CRS partner identifiers
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| Order or reference number | Merchant-defined text such as ORDER-########; it is not automatically a transport identifier. | ||||||||||
View all details for CRS order references
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Tracking Statuses and Meanings
A tracking event records a logistics scan or data update; it does not always identify the party physically holding the parcel. “Label created” is different from physical acceptance, and arrival in a destination country is different from customs release.
Status Quick Lookup
| Status | Lifecycle stage and meaning | ||||||
|---|---|---|---|---|---|---|---|
| Shipment information received | Pre-shipment data exists; the physical parcel may still be with the sender. | ||||||
View all details for shipment information received
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| Accepted or picked up | A receiving scan indicates that the shipment entered an operating network. | ||||||
View all details for accepted or picked up
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| In transit | The shipment is moving between facilities or transport legs; scans may be intermittent. | ||||||
View all details for CRS in-transit shipments
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| Customs or delivery exception | A regulatory, address, routing, capacity or delivery issue requires attention or additional processing. | ||||||
View all details for CRS exceptions
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| Delivered, pickup or returned | The final event records delivery, collection at a designated point or movement back to the sender. | ||||||
View all details for CRS final events
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Services and Delivery Times
The official website lists international express, international small parcels and international dedicated lines, while the company description also covers sea, land and air freight and multimodal logistics. The public pages do not publish a service-specific delivery guarantee or destination-by-destination timetable.
Service Comparison
| Service | Service type and best use |
|---|---|
| International express | International parcel service for shipments where faster handling is selected. |
| International small parcel | Cross-border small-parcel category for e-commerce shipments. |
| International dedicated line | Route-specific cross-border service arranged for a selected destination or lane. |
| Multimodal freight | Sea, land and air transport coordination for broader logistics requirements. |
Delivery Time
| Service | Published delivery standard |
|---|---|
| International express | Route-specific timing is arranged by shipment; the public service page does not state a universal number of days. |
| International small parcel | Timing depends on origin, destination, selected partner, customs and last-mile processing. |
| International dedicated line | Timing depends on the selected lane, line-haul schedule, customs and destination delivery network. |
| Multimodal freight | Timing depends on the transport combination, port or airport handling and destination delivery arrangement. |
Destination Country Delivery Times
| Destination country or region | Planning guidance |
|---|---|
| United States, Canada and Mexico | Select the lane-specific estimate from the shipping quotation; customs and destination handoff can extend the window. |
| United Kingdom and European Union | Use the service quotation for the selected country; import documentation, tax handling and local delivery affect timing. |
| Japan, South Korea, Australia and New Zealand | Use the route-specific estimate; flight capacity, customs and local delivery scans can create gaps. |
| Singapore, Malaysia, Thailand, India, Philippines and Indonesia | Use the chosen dedicated-line or parcel estimate; address quality and import processing are material variables. |
| Brazil, Chile, United Arab Emirates, Saudi Arabia and South Africa | Confirm the lane estimate and required import information before dispatch; destination processing can change the delivery window. |
Common Tracking Problems and Solutions
Start with the latest event and identify whether the parcel is still awaiting handover, moving through a partner network or already with destination delivery. The sender should normally lead a transport investigation because the sender holds the booking and shipment documents.
Problem & Solution
| Problem or status shown | Immediate action |
|---|---|
| Invalid number | Recheck every character, remove formatting marks and ask the seller whether the number is a shipment identifier. |
| No tracking events | Allow the first operational scan and ask the sender to verify physical handover. |
| No update or stuck in transit | Compare the elapsed time with the seller's quoted window, then ask the sender to request an investigation. |
| Customs or delivery exception | Read the event for document, tax, address or delivery instructions and respond through the named party. |
| Delivered but not received | Check the entrance, mailbox, reception desk, household members and neighbours; then contact the seller and the destination delivery operator. |
| Lost or damaged parcel | Keep packaging and contents, photograph the condition and have the sender start the applicable transport inquiry or claim. |
| Returned to sender | Ask the seller for the return reason and agree whether a corrected address or a new shipment is required. |
International Shipping, Customs and Carrier Handoffs
CRS describes cross-border transport as a coordinated service using multiple carriers and transport modes. A partner scan can represent electronic pre-advice, while physical custody and responsibility transfer only when the relevant operator accepts the parcel.
International Flow
| Stage | What the stage means |
|---|---|
| Booking and origin acceptance | The sender creates shipment data and presents the parcel to the arranged CRS operation or origin partner. |
| Export processing and security | The shipment is sorted, consolidated and prepared for export transport and any required inspection. |
| Line-haul | Sea, land or air transport moves the shipment between origin and destination networks. |
| Destination customs | The destination authority may review declarations, duties, taxes and restricted goods; arrival does not equal release. |
| Partner handoff and last mile | A destination or delivery partner may receive the physical parcel and generate the next scan; the same number may continue or a linked number may appear. |
| Delivery, pickup or return | The destination operator completes delivery, arranges collection or returns the parcel when delivery cannot be completed. |
Customer Service
For a shipment purchased through a merchant, contact the merchant first for order ownership, address correction, replacement or refund support. For direct logistics assistance, use the contact details published on the official CRS contact page.
Customer Service
| Channel | Verified contact or link |
|---|---|
| Official tracking | CRS tracking page; prepare the complete shipment number and destination. |
| Telephone | 13246813487; prepare the tracking number, sender, recipient, latest event and shipment date. |
| Address | CRS contact page; Guangzhou, Tianhe District, Jishan Xinlu Street 24, Building 1, Unit 3, Room 118. |
| Merchant support | Use the seller or marketplace for order changes, replacement and purchase refunds. |
FAQ
Basic FAQs
Enter the shipment number on the official CRS tracking page or use 17TRACK to view available events.
Look in the seller's dispatch message, shipping label, receipt or logistics notification.
CRS does not publish one universal public pattern on the supplied pages, so use the complete identifier supplied for the shipment.
The first event appears after shipment data is processed and an operating network or partner records a scan.
The parcel may be between scans, awaiting handoff or undergoing export, transport or customs processing; ask the sender to verify the latest operational record.
Delivery depends on the selected international service, route, transport mode, customs and destination partner; use the shipment quotation for the applicable estimate.
Read the latest exception, check for an address or collection instruction and contact the seller or named destination operator.
Check all delivery locations, reception staff, household members and neighbours, then ask the seller to investigate with the delivery operator.
Keep the packaging and contents, take photographs and ask the sender to open the applicable transport inquiry or claim.
Use the official contact page or call 13246813487 with the complete shipment number and latest event.
Expert FAQs
No. A result can contain an identifier issued by a connected carrier or destination operator, because CRS describes a multi-carrier logistics model.
A label-created event records shipment information, while acceptance indicates that an operating network has recorded receipt or pickup.
No. Destination arrival and customs release are separate events, and customs may request declarations, payment or supporting information.
The original number may continue, or a linked destination identifier may appear; compare both numbers with the seller when the last-mile operator changes.
The website lists international express, international small parcels and international dedicated lines, while the company description also discusses sea, land and air logistics.
The supplied public pages do not state a universal delivery guarantee, so treat a seller-provided date as an estimate unless the shipment contract says otherwise.
The supplied public pages describe digital logistics management but do not publish a current public CRS tracking API; businesses should request technical details directly from CRS.
Tracking API
// CRS official tracking API:
// Current public official tracking API not confirmed.
//
// 17TRACK API
// POST https://api.17track.net/track/v2.4/register
// Headers: 17token: YourKey
// Content-Type: application/json
// CARRIER_CODE remains a placeholder until confirmed in current 17TRACK carrier data.
fetch("https://api.17track.net/track/v2.4/register", {
method: "POST",
headers: {
"17token": "YourKey",
"Content-Type": "application/json"
},
body: JSON.stringify([
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
])
});
Sources & References
- CRS official website. Guangzhou-based international logistics website.
- Company introduction. CRS official company information.
- Contact CRS. CRS official contact information.
- Official tracking page. CRS shipment-tracking entry point.
- International express category. CRS official service category.
- International small parcel category. CRS official service category.
- International dedicated line category. CRS official service category.
- 17TRACK API documentation. 17TRACK.
17TRACK is an independent tracking platform and is not affiliated with CRS.
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