YIYA Tracking

Please enter the YIYA tracking number to check the latest shipping status.

TRACK

About YiYa

YiYa is the consumer-facing name used on the supplied website for 义乌市义亚国际物流有限公司, a China-based international freight-forwarding and cross-border logistics company. YiYa describes services including container import and export, ocean freight booking, customs declaration, inspection declaration, domestic transportation, unpacking, warehousing, trade-related logistics, third-party logistics and value-added services.

Verified field	Published information
Official name	义乌市义亚国际物流有限公司
Official website	YiYa official website
Carrier type	International freight forwarder and cross-border logistics service provider
Primary region	China-origin logistics with services involving Southeast Asia, Europe and the United States
Main operating base	Yiwu, Zhejiang, China
Public contact	+86 18257928004 and 2947296060@qq.com

YiYa may arrange transportation and logistics services while another transport operator performs a particular ocean, air, customs or final-delivery movement. A tracking event therefore identifies the organisation that generated the scan, not necessarily the organisation that issued the original shipment reference.

Carrier Entity Relationships

Entity	Relationship to YiYa
YiYa	YiYa is the logistics service provider described by the supplied official website.
Freight services	YiYa arranges container import and export, ocean booking, customs-related services and domestic transportation.
Warehousing services	YiYa describes warehousing, temporary storage, transfer, return-label handling and fulfilment support.
17TRACK	17TRACK is an independent tracking platform that can display available events when a shipment identifier is recognised.

Quick Answer

Enter the shipment or tracking reference supplied by the sender into 17TRACK. If no result appears, first remove spaces or punctuation, check that you are using a shipment number rather than an order number, and ask the seller or YiYa for the transport reference used for the relevant leg.

Pro Tip: 17TRACK can present available tracking events, but it does not transport freight, redirect shipments, approve refunds or decide claims.

How to Track YiYa Packages

Find the shipment reference in the seller’s dispatch email, freight documents, label, receipt or delivery message.
Submit the reference to 17TRACK and allow automatic carrier recognition to identify available events.
Compare the latest event with the transport stage: booking, pickup, export handling, line-haul, customs, handoff or final delivery.
If the result is empty, verify spelling and punctuation, wait for the first physical scan, and contact the seller or YiYa with the shipment details.

An order number identifies a purchase, while a shipment reference identifies a transport record. A label number, booking reference, container reference and last-mile reference can belong to different stages of one movement; use the identifier supplied for tracking rather than a commercial order number.

Tracking Number Formats and Examples

The supplied YiYa website does not publish a single universal public number pattern. YiYa shipments can involve freight, warehouse, customs and delivery records, so the visible reference depends on the service and transport leg.

Tracking Number Format

Identifier family

Normalized pattern and use

YiYa shipment reference

Use the exact alphanumeric or numeric reference shown on the YiYa document or supplied by the seller.

View all details for YiYa shipment references

Issued by	The reference may be created by YiYa, a transport partner, a warehouse system or a destination delivery operator.
Where users see it	Typical locations include a freight document, shipping label, seller dispatch message, receipt or handoff notice.
Tracking scope	A reference may show only one leg or may be linked to several transport records.
Example handling	Use a clearly fictional form such as YY-####-#### and replace it with the actual reference supplied for the shipment.
Important caveat	A prefix alone does not prove which service, country or operator currently holds the shipment.

Tracking Statuses and Meanings

Status	Lifecycle meaning
Label or booking created	A record may exist before the physical shipment reaches the next operator.
Accepted or received	A scan indicates that an operator has recorded possession or acceptance.
In transit	The shipment is moving through a domestic, international or line-haul stage.
Customs or handoff	The shipment is undergoing border processing or transfer; arrival at customs is not proof of release.
Out for delivery	The final delivery operator has placed the shipment on a delivery route.
Delivered, exception or returned	The record shows completion, a delivery obstacle or movement back toward the sender; check the detailed event and contact the responsible seller or operator.

Services and Delivery Times

YiYa’s official website describes freight forwarding, ocean booking, air and ocean delivery arrangements, international express, cross-border small-package lines, first-leg fulfilment, overseas warehousing and one-piece fulfilment. Published universal delivery guarantees are not stated on the supplied pages.

Service Comparison

Service	Best fit
Ocean and container logistics	Commercial freight requiring booking, import/export handling and port transport.
Air, ocean and international express arrangements	Cross-border consignments where the seller needs an arranged transport route.
Cross-border small-package lines	Small shipments for the United States, United Kingdom and France.
Overseas warehousing and fulfilment	Temporary storage, transfer, return-label handling and one-piece fulfilment.

Delivery Time

Service	Delivery-time guidance
All described YiYa services	Timing is route-specific and depends on origin, destination, booking, customs, transport capacity, warehouse handling and final delivery.

Destination Country Delivery Times

Destination region	Published route information
Southeast Asia	YiYa identifies Southeast Asia as its primary route area and describes warehouse capability in Malaysia, Indonesia and the Philippines.
Europe and the United States	YiYa describes business coverage in Europe and the United States, including small-package lines for the United Kingdom, France and the United States.

Common Tracking Problems and Solutions

Problem or status	First action
Invalid or empty result	Check the characters, remove punctuation, distinguish the shipment reference from the order number, and ask the sender to verify the identifier.
No update after booking	A booking or label can precede physical acceptance; ask the sender whether the goods were handed over.
Long transit or customs pause	Review the latest location and documentation request, then contact the seller or the party managing the relevant transport leg.
Address problem or failed delivery	Confirm the complete address and delivery instructions; the recipient should contact the final delivery operator where the event identifies one.
Delivered but not received	Check the entrance, safe place, household members, reception desk and neighbours, then request delivery evidence and ask the seller to open a transport inquiry.
Loss or damage	Preserve packaging, photographs, invoices and the shipment reference; the sender or contracting party should begin the applicable investigation or claim.

International Shipping, Customs and Carrier Handoffs

Stage	What it means
Origin preparation	YiYa or a logistics partner prepares booking, pickup, warehousing and export documents.
Export handling	The shipment moves through domestic transport, port or airport handling and export procedures.
Line-haul	Freight travels by the booked international route; scan gaps can occur during movement between facilities.
Import and handoff	Destination customs and a delivery operator may process or receive the shipment. Customs arrival does not equal customs release.
Final delivery	The destination delivery operator performs the last-mile movement and records delivery, pickup, exception or return events.

For cross-border shipments, the sender should prepare accurate commercial and customs information. The recipient should respond promptly to a destination customs or delivery request and retain payment or clearance records.

Customer Service

Channel	Verified contact
Website	YiYa official website
Telephone	+86 18257928004
Email	2947296060@qq.com
Office address	群英路66号, Houzhai Subdistrict, Yiwu, Zhejiang, China

When contacting YiYa, prepare the shipment reference, booking or dispatch date, origin and destination, service type, latest scan, goods description, declared value and photographs for damage. The seller should normally coordinate commercial disputes, refund requests and claim documentation with the contracting logistics provider.

FAQ

Basic FAQs

1. How do I track my YiYa package?

Enter the shipment reference supplied by the seller into 17TRACK and review the latest available event.

2. Where can I find my YiYa tracking number?

Look in the dispatch email, freight document, label, receipt or delivery message from the seller.

3. What does a YiYa tracking number look like?

YiYa’s supplied website does not publish one universal public pattern, so use the exact reference provided for your shipment.

4. Why is there no first tracking event for YiYa?

A booking or label record can appear before physical acceptance; ask the sender whether the goods have been handed over.

5. Why has my YiYa shipment stopped updating?

International transport, customs, warehouse processing and partner handoffs can create gaps between scans.

6. How long does YiYa delivery take?

Delivery depends on the selected route, destination, customs, transport capacity and last-mile handling; the supplied pages do not state a universal delivery period.

7. What should I do after a YiYa delivery failure?

Check the address and event instructions, then contact the identified final delivery operator or ask the seller to coordinate the next attempt.

8. What should I do if YiYa shows delivered but I have not received the shipment?

Check delivery locations, household members, reception staff and neighbours, then ask the seller to request delivery evidence.

9. How do I report a lost or damaged YiYa shipment?

Preserve the packaging and evidence and ask the sender or contracting party to start the applicable transport inquiry or claim.

10. How can I contact YiYa?

Use +86 18257928004, 2947296060@qq.com or the contact information on the official YiYa website.

Expert FAQs

11. Is YiYa a postal operator or a freight forwarder?

YiYa presents itself as an international freight-forwarding and cross-border logistics service provider that arranges multiple transport and logistics activities.

12. Can one YiYa shipment have more than one reference?

Yes, a shipment can involve booking, warehouse, customs, transport and final-delivery records, so ask which reference is active for the current leg.

13. Does a customs arrival scan mean that a YiYa shipment has been released?

No. Arrival at a customs facility indicates processing, while release requires the applicable clearance procedure to be completed.

14. What does a YiYa handoff mean?

A handoff means responsibility for a transport stage may move to another operator; an electronic pre-alert is not the same as a physical acceptance scan.

15. Does 17TRACK provide YiYa claims or refunds?

No. 17TRACK displays available tracking information but cannot approve claims, refunds, address changes or transport investigations.

Tracking API

17TRACK API reference

// YiYa official tracking API: current public documentation is not included on the supplied website.
// 17TRACK API:
POST https://api.17track.net/track/v2.4/register
Headers:
  17token: YourKey
  Content-Type: application/json
Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]