BUFFALO Tracking

Please enter the BUFFALO tracking number to check the latest shipping status.

http://www.buffaloex.com/

TRACK

About Buffalo

Buffalo International Logistics is a China–Africa online trade logistics service provider focused on cross-border e-commerce logistics between China and Africa and local distribution in Africa. Buffalo operates warehousing, international air and sea freight, customs-clearance support, and local delivery services, with particular operational information published for South Africa.

Fact	Verified information
Official name	Buffalo International Logistics
Official website	https://www.buffaloex.com/
Carrier type	Integrated cross-border logistics provider, warehouse operator, customs-clearance provider, and local delivery operator.
Primary region	China–Africa trade logistics, with published local delivery coverage throughout South Africa.
Tracking page	Buffalo Tracking
Headquarters	Shanghai, China.

Carrier Entity Relationships

Entity

Entity type

Buffalo International Logistics

Canonical carrier entity.

View all details for Buffalo International Logistics

Relationship to Buffalo	Buffalo International Logistics is the company described by the Buffalo brand.
Why it matters to tracking	Buffalo publishes order and parcel events covering warehouse entry, export movement, destination processing, dispatch, and delivery.
Official evidence	Buffalo About Us

International air freight, sea freight, overseas warehouses, and local delivery

Buffalo-operated or Buffalo-managed service categories.

View all details for Buffalo services

Relationship to Buffalo	These services form Buffalo’s one-stop China–Africa logistics offering.
Why it matters to tracking	Different events may represent supplier preparation, warehouse handling, international transport, customs, or South African delivery rather than a single continuous courier scan.
Official evidence	Buffalo Business Solutions

17TRACK

Independent tracking platform.

View all details for the Buffalo–17TRACK relationship

Relationship to Buffalo	17TRACK aggregates available carrier events and does not operate Buffalo transportation.
Why it matters to tracking	17TRACK cannot change an address, arrange delivery, approve a claim, or issue a refund.
Official evidence	17TRACK API documentation

Quick Answer

Enter the Buffalo tracking number in the official Buffalo Tracking page or in 17TRACK. If no result appears, first check that you entered the tracking number rather than an order number, ask the seller to confirm the number, and allow time for the order to receive its first warehouse event.

Pro Tip: Buffalo states that tracking can be checked once an order has been created, but a created order is not the same as physical acceptance at a Buffalo warehouse.

How to Track Buffalo Packages

Use the official Buffalo tracking page for Buffalo order events, or use 17TRACK when you need a consolidated view across available transport stages.

Path	Action
Official Buffalo tracking	Open Buffalo Tracking, enter the tracking number, and review the event history.
17TRACK tracking	Open 17TRACK, enter the number, and let the platform identify or display available Buffalo events.
No number	Ask the supplier for the accurate Buffalo tracking number or sign in to the Buffalo account used to place the order.
Wrong identifier	Do not substitute an order number, reference number, invoice number, or delivery notice number unless Buffalo specifically identifies it as trackable.
Business user	Use the Buffalo account and contact the business team for shipment arrangements; use 17TRACK API only for supported multi-carrier tracking.

Tracking Statuses and Meanings

Buffalo’s support page describes a China-to-South-Africa lifecycle from supplier confirmation through warehouse handling, export movement, destination processing, dispatch, and receipt.

Status Quick Lookup

Status

What it means

Order confirmed

The parcel is with the supplier and is expected to be sent to a Buffalo warehouse in China.

View all details for Order confirmed

Lifecycle stage	Pre-shipment.
Current responsible party	The supplier remains responsible for handing the parcel to Buffalo.
What happens next	Buffalo should record warehouse entry after receipt.
What you should do	Ask the seller to verify dispatch and the tracking number if the status remains unchanged.

Enter Warehouse

The parcel has arrived at Buffalo’s warehouse in China.

Out of Warehouse

The parcel has left the China warehouse and is moving toward the airport.

Clearance

The parcel is at the China airport and awaiting flight-related processing; this does not prove destination customs release.

Air Shipping

The parcel has left China by air freight or sea freight.

At Destination

The parcel has arrived in South Africa and is awaiting customs clearance.

Inbound

The parcel has arrived at a Buffalo warehouse in South Africa for transport processing.

Dispatching

The parcel has been dispatched for final delivery.

Client Received

Buffalo records delivery to the final address or a counter.

Services and Delivery Times

Buffalo publishes international air freight, international sea freight, overseas warehousing, and South African local delivery. The published support information gives a specific South African delivery window for parcels shown as in transit, but does not establish a universal delivery guarantee for every service.

Service Comparison

Service	Best for
International Air Freight	Cross-border suppliers sending bulk cargo weighing over 20 kg to South Africa.
International Sea Freight	Large-volume, long-distance B2B logistics where lower cost is more important than transit speed.
Overseas Warehouses	Cross-border e-commerce storage, distribution, and returns support in South Africa.
Local Delivery	South African door-to-door, hub pickup, and appointment pickup delivery.

Delivery Time

Service	Published delivery information
South African local delivery	When tracking shows in transit, Buffalo states an expected delivery within 1–5 days, varying by recipient address.
South African delivery schedule	Deliveries are made Monday to Saturday, 8:00 AM–5:00 PM; no deliveries are made on Sundays or public holidays.
China–South Africa international transport	Buffalo describes transit as dependent on air or sea freight, destination customs, warehouse processing, and local delivery; no universal guaranteed standard is stated on the reviewed pages.

Destination Country Delivery Times

Destination	Published coverage and timing
South Africa	Buffalo publishes local coverage throughout South Africa and an in-transit expectation of 1–5 days, subject to address and operational conditions.
Other African destinations	Buffalo describes China-to-Africa logistics, but the reviewed official pages do not publish country-specific delivery ranges for individual destinations.

Pro Tip: Treat the 1–5 day statement as an expectation after the relevant in-transit status, not as a money-back guarantee. Customs, public holidays, address quality, weather, volume, and handoffs can change the result.

Common Tracking Problems and Solutions

The correct escalation depends on the latest event and who controls the parcel. The seller normally controls order corrections before handoff, while Buffalo customer service can investigate Buffalo order and delivery events.

Problem & Solution

Problem/status shown	Check first and immediate action
Invalid number	Check transcription and ask the supplier to confirm the Buffalo tracking number rather than an order number.
No tracking update	Buffalo says the parcel may be between checkpoints; compare the official page and contact customer service with the number.
Order confirmed	The supplier may not yet have handed the parcel to Buffalo; ask the supplier to confirm dispatch.
Stuck at Clearance or At Destination	The event indicates airport or destination customs processing, not necessarily release; prepare import information and contact the responsible service route.
Delivery failure	Review the event history for the reason; Buffalo says delivery may be attempted multiple times and a later reschedule notification may follow.
Address or phone change	Before destination arrival, update through the Buffalo account or ask the supplier/customer service; after arrival, Buffalo states changes are not possible.
Delivered but not received	Check family, neighbours, security personnel, the delivery location, and any counter pickup arrangement, then contact Buffalo customer service.
Returned parcel	Review the return reason in tracking and follow the SMS or email instructions from Buffalo.
Loss or damage	Keep packaging, photographs, order evidence, and value documents; contact Buffalo or the seller to identify the applicable claim process.

International Shipping and Handoffs

Buffalo’s published China–South Africa flow combines supplier collection, a China warehouse, airport or sea transport, destination customs, a South African Buffalo warehouse, and local delivery. A status showing arrival in South Africa is not proof that customs has released the parcel.

International Flow

Stage	Typical event and responsibility
Supplier preparation	Order confirmed; the supplier is expected to send the parcel to a Buffalo warehouse in China.
China warehouse	Enter Warehouse and Out of Warehouse represent Buffalo warehouse receipt and departure.
Export movement	Clearance and Air Shipping describe airport processing and departure from China by air or sea.
Destination arrival and customs	At Destination means arrival in South Africa awaiting customs clearance; it does not equal customs release.
Buffalo South Africa warehouse	Inbound means arrival at a Buffalo warehouse for transport processing.
Local delivery	Dispatching precedes delivery to the final address or counter, recorded as Client Received.

Claims and Restrictions

A tracking inquiry, a loss or damage claim, a seller refund, and a postage refund are different processes. Buffalo’s reviewed pages direct customers to customer service for loss or damage assistance but do not publish a universal filing deadline or compensation schedule.

Claims and Refunds

Process	Use when
Tracking inquiry	Use when an event is missing, unclear, or unchanged; provide the tracking number and latest scan.
Loss or damage request	Use when the parcel or contents appear lost or damaged; retain packaging, photos, invoice, and value evidence.
Seller refund	Ask the marketplace seller when the purchase needs a refund; 17TRACK cannot authorize it.

Shipping Restrictions

Category	Published restriction and impact
Dangerous or harmful goods	Goods classified by relevant aviation, government, or safety authorities may be prohibited or restricted and can be rejected or delayed.
Animals and animal parts	Buffalo lists these among prohibited examples.
Currency, securities, precious metals and gems	Buffalo lists these categories among prohibited examples.
Firearms, ammunition, human remains, pornography, illegal drugs or medicines	Buffalo lists these categories among prohibited examples; customers should confirm eligibility before shipping.

Customer Service

Use the official tracking page first, then contact the Buffalo route matching the shipment region or issue. Prepare the tracking number, order number, sender and recipient details, latest scan, service type, and photographs or value evidence when relevant.

Customer Service

Channel	Verified contact/link
Tracking	Buffalo Tracking page; best for current event history.
Online contact	Buffalo Contact Us; best for order, address, tax, tracking, and complaint inquiries.
China mainland	+86-400-921-9066; service@bufflogistics.com.
South Africa	+27-10-510-9307; WhatsApp +27-67-758-6614; support@buffaloex.com.
Business development	bd@bufflogistics.com for door-to-door pickup and business service inquiries.

Ecommerce and Business Tracking

Buffalo provides account-based ordering, warehousing, customs-clearance support, and cross-border e-commerce logistics. Merchants should distinguish Buffalo’s own account and operational systems from 17TRACK’s multi-carrier API.

Developer/API Comparison

Option

Provider

Official Buffalo account and operational system

Buffalo

View all details for the Buffalo operational system

Primary use	Place orders, view tracking information, manage account information, and support logistics operations.
Authentication	Buffalo directs customers to register or log in; public API authentication details are not stated on the reviewed pages.
Documentation	Buffalo official website

17TRACK API

17TRACK

View all details for the 17TRACK API

Primary use	Multi-carrier tracking, normalized shipment events, and merchant monitoring workflows.
Authentication	The documented request uses a 17token header and JSON content type.
Tracking capability	The documented registration endpoint accepts tracking numbers and a carrier field; supported batch and notification capabilities depend on the current account and documentation.
Documentation	17TRACK API documentation

FAQ

Basic FAQs

1. How do I track my Buffalo package?

Enter the tracking number on the official Buffalo website or track it with 17TRACK to view available shipment events.

2. Where can I find my Buffalo tracking number?

Ask the supplier for the accurate Buffalo tracking number or sign in to the Buffalo account used to place the order.

3. What does a Buffalo tracking number look like?

Buffalo’s reviewed public pages do not publish a universal number-format rule, so use the number supplied by the seller or shown in the Buffalo account rather than inferring service from a prefix.

4. When does Buffalo tracking begin?

Buffalo states that status can be checked once an order has been created, while physical warehouse receipt is represented separately by Enter Warehouse.

5. Why is my Buffalo tracking not updating?

The parcel may be between checkpoints; compare the official tracking page and contact Buffalo customer service if the gap needs investigation.

6. How long does Buffalo delivery take?

For a shipment showing in transit in South Africa, Buffalo states an expected delivery within 1–5 days, subject to the recipient address.

7. What happens after a Buffalo delivery attempt fails?

Review the delivery history for the reason; Buffalo says the courier may attempt delivery multiple times before offering a reschedule.

8. Buffalo says delivered, but where is my package?

Check family members, neighbours, security personnel, the final address, and any counter pickup location, then contact Buffalo customer service.

9. How do I report a lost or damaged Buffalo shipment?

Contact Buffalo or the seller with the tracking number and preserve packaging, photographs, purchase records, and proof of value for the applicable investigation.

10. How do I contact Buffalo?

Use the Buffalo contact page, China mainland telephone and email, or South Africa telephone, WhatsApp, and support email shown in the Customer Service section.

Expert FAQs

11. What does Buffalo “At Destination” mean?

It means the parcel has arrived in South Africa and is awaiting customs clearance; it does not mean customs has released the parcel.

12. What is the difference between “Inbound” and “Dispatching” in Buffalo tracking?

Inbound means arrival at a Buffalo warehouse in South Africa for transport processing, while Dispatching means the parcel has been sent onward for final delivery.

13. Can I change a Buffalo delivery address after the parcel reaches the destination country?

Buffalo states that address and contact-number changes are possible before destination arrival through the account, supplier, or customer service, but are not possible after destination arrival.

14. Does Buffalo offer hub pickup?

Yes. Buffalo describes standard door-to-door delivery, hub pickup, and other appointment pickup services for local delivery in South Africa.

15. Does Buffalo offer international air and sea freight?

Yes. Buffalo publishes air freight for bulk cargo over 20 kg and sea freight for large-volume B2B logistics, with transit depending on the selected transport mode and operational stages.

16. Can businesses track Buffalo shipments through an API?

Buffalo’s reviewed public pages confirm account-based logistics operations but do not publish current public API credentials or endpoints; businesses should ask Buffalo directly and use 17TRACK API for supported multi-carrier tracking.

17. Can 17TRACK change a Buffalo delivery address or approve a refund?

No. 17TRACK is an independent tracking platform and cannot change delivery instructions, approve Buffalo claims, or issue seller refunds.

Tracking API

// Buffalo official API:
// Current public official tracking API not confirmed.
//
// 17TRACK API
// POST https://api.17track.net/track/v2.4/register
// Required headers: 17token and Content-Type: application/json
fetch("https://api.17track.net/track/v2.4/register", {
  method: "POST",
  headers: {
    "17token": "YourKey",
    "Content-Type": "application/json"
  },
  body: JSON.stringify([
    {
      "number": "TRACKING_NUMBER",
      "carrier": "CARRIER_CODE"
    }
  ])
});