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Canada Post will be a world leader in providing innovative physical and electronic delivery solutions, creating value for our customers, employees and all Canadians. Building and maintaining trusted relationships with employees, customers, partners, suppliers and our shareholder is fundamental to our business, our reputation, and our success. Managing in an ethical way, guided by a sense of social responsibility is not just a matter of good business practice; it is the right thing to do. Like all large organizations, Canada Post is often faced with challenges that require difficult decisions. The Canada Post Code of Conduct explains the behaviour that is expected of employees at all levels of the company, and provides information on where to find additional help.