About YWBZ
YWBZ is the public-facing name used by 义乌百洲国际货运代理有限公司, a Yiwu-based cross-border freight forwarding company focused on direct small-parcel services for global ecommerce businesses. The website lists dedicated lines, postal small packets, international express services and battery or sensitive-cargo routes.
| Verified field | Information |
| Official name | 义乌百洲国际货运代理有限公司 |
| Official website | http://www.ywbzexpress.com/ |
| Carrier type | Cross-border freight forwarder and ecommerce small-parcel logistics provider. |
| Primary operating location | Yiwu, Zhejiang, China; the website identifies an office and warehouse in Yiwu. |
| Established | 2023, according to the official homepage. |
Carrier Entity Relationships
| Entity | Relationship summary |
| YWBZ | YWBZ provides cross-border logistics solutions and small-parcel forwarding for ecommerce shipments. |
| BZ-USPS routes | BZ-USPS Economic and BZ-USPS expedited lines are listed as YWBZ products; the name does not by itself prove that USPS issued the shipment number. |
| DHL Hong Kong | DHL Hong Kong Express is listed as an international express product, indicating a service option rather than proof that every YWBZ shipment is carried by DHL. |
| 17TRACK | 17TRACK can act as an independent multi-carrier tracking layer when tracking events are available; it does not transport parcels or decide claims. |
Quick Answer
Find the shipment identifier in the seller’s dispatch email, order page, shipping label or YWBZ documentation, then enter it in the tracking area on the YWBZ website or in 17TRACK. If no result appears, first remove spaces and punctuation, confirm that you used a tracking number rather than an order number, and allow time for the first physical scan.
Pro Tip: 17TRACK is an independent tracking platform. It cannot change an address, authorize a refund, open a carrier investigation or approve a claim.
How to Track YWBZ Packages
Use the official site for information held by YWBZ and use 17TRACK when a shipment moves across multiple postal, express or last-mile networks.
- Copy the tracking identifier exactly as shown by the seller or shipper.
- Try the YWBZ tracking entry on the official website.
- Try the same identifier in 17TRACK for available handoff events.
- If the result is empty, verify the identifier type and ask the seller whether the label was physically handed over.
An order number identifies a purchase; a reference number identifies a seller transaction; a label number identifies shipping documentation; a tracking number is the identifier intended for transport scans. These identifiers are not necessarily interchangeable.
Tracking Statuses and Meanings
| Status | Lifecycle stage |
| Label created | Pre-shipment |
View all details for Label created| What it means | Shipping data exists, but this event alone does not prove physical acceptance. |
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| Responsible party | The shipper or origin logistics operator should confirm handover. |
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| Next action | Ask the seller to verify dispatch and the first acceptance scan. |
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| In transit | Movement between facilities |
View all details for In transit| What it means | The shipment is recorded between processing or transport points. |
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| Next action | Monitor the next scan and check the seller when the shipment materially exceeds the quoted service expectation. |
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| Customs or handoff | Cross-border processing |
View all details for Customs or handoff| What it means | Electronic information, customs processing or transfer to another operator may be occurring. |
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| Important boundary | Arrival at a destination exchange facility does not by itself prove customs release. |
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| Delivered or exception | Final delivery or problem |
View all details for Delivered or exception| What it means | Delivered indicates a delivery event; exception indicates an event requiring review. |
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| Next action | Check the delivery location, local carrier information and seller support before escalating. |
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Services and Delivery Times
Service Comparison
| Service | Service type |
| BZ-USPS Economic Line | Dedicated cross-border line for ordinary goods. |
View all details for BZ-USPS Economic Line| Coverage | The website lists this as a YWBZ product; destination coverage is route-specific. |
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| Tracking | Tracking visibility depends on the participating operators and scans. |
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| BZ-USPS Expedited Line with Batteries | Dedicated line for battery cargo. |
View all details for BZ-USPS Expedited Line with Batteries| Condition | Battery acceptance, packaging and destination restrictions must be confirmed with YWBZ before dispatch. |
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| International Express | International express option, including DHL Hong Kong Express. |
View all details for International Express| Limitation | The available carrier, price and transit expectation depend on the selected route and quotation. |
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Delivery Time
| Service | Published delivery standard |
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| YWBZ listed cross-border routes | A route-specific standard is required; the supplied official pages do not publish a universal day range or guarantee. |
Destination Country Delivery Times
| Destination region | Route-specific guidance |
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| Global destinations | YWBZ advertises global small-parcel direct shipping, but country-level ranges, averages and last-mile partners must be confirmed in the quotation for the selected route. |
Transit can be affected by pickup cutoff, weekends, holidays, line-haul capacity, customs, address quality, prohibited contents, weather, peak seasons and missing handoff scans. A quoted estimate is different from a guaranteed delivery commitment.
Common Tracking Problems and Solutions
| Problem/status shown | First action |
| Invalid number | Remove spaces, compare the label with the seller message, and confirm that it is a tracking number. |
View all details for Invalid number| Likely cause | Typo, order reference, inactive label or unsupported partner identifier. |
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| Escalation | Ask the seller or shipper to confirm the route and activation status. |
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| No update or label created | Ask whether the parcel has been physically handed to the origin operator. |
View all details for No update or label created| Boundary | Electronic pre-advice is not the same as acceptance or movement. |
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| Who to contact | The shipper or merchant should investigate dispatch first. |
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| Customs delay or exception | Check the destination authority or last-mile operator for document, tax or address requests. |
View all details for Customs delay or exception| Responsibility | Import customs and the destination operator control clearance decisions. |
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| Customer action | Provide accurate documents and pay assessed charges only through verified channels. |
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| Delivered but not received | Check the delivery location, household members, reception desk and neighbors, then contact the seller. |
View all details for Delivered but not received| Evidence | Request available delivery details or proof of delivery from the responsible last-mile operator. |
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| Escalation | The shipper may need to open the formal investigation or claim. |
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International Shipping, Customs and Carrier Handoffs
| Stage | Responsible entity |
| Origin preparation | The shipper and YWBZ prepare the label, cargo and export information. |
View all details for Origin preparation| Tracking event | Label or pre-advice events may appear before physical acceptance. |
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| Number change | A partner identifier can appear later; retain the original identifier. |
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| Export, line-haul and import | Origin logistics partners, transport operators and destination customs process successive stages. |
View all details for Export, line-haul and import| Visibility | Scans can be separated by a period while a parcel moves between facilities or awaits clearance. |
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| Customer action | Respond to verified customs or carrier requests and keep invoices and product descriptions available. |
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| Last mile | The destination carrier delivers, redirects, holds or returns the parcel under local rules. |
View all details for Last mile| Handoff boundary | An electronic handoff message does not necessarily prove that the destination carrier has received the physical parcel. |
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| Tracking | Use any newly supplied local identifier together with the original YWBZ reference. |
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YWBZ’s listed products show participation in cross-border routes, but the supplied pages do not identify one universal destination postal partner or customs timetable. Arrival at an exchange facility should not be treated as customs release.
Delivery Management and Post-shipment Options
Address changes, interception, redirection, pickup and delivery instructions depend on the selected route and the operator currently holding the parcel. Request them through the seller or the destination carrier after a local handoff; 17TRACK cannot perform these actions.
Lost, Damaged, Claims, Insurance and Refunds
| Process | Use when |
| Tracking inquiry | The shipment has an unclear, missing or contradictory scan. |
View all details for a YWBZ tracking inquiry| Who starts it | The buyer should contact the seller; the shipper can request logistics investigation from YWBZ. |
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| Evidence | Tracking number, dispatch date, route, address and recent event. |
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| Loss or damage claim | The parcel is confirmed lost, damaged or missing contents. |
View all details for a YWBZ loss or damage claim| Who files | Filing rights and deadlines depend on the contract, service and shipper status. |
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| Evidence | Keep packaging, contents photographs, invoice, value proof and shipping documentation. |
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| Marketplace refund | The buyer seeks reimbursement under the seller or marketplace policy. |
View all details for a marketplace refund| Important distinction | A seller refund is separate from a carrier investigation, insurance claim or postage refund. |
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| 17TRACK role | 17TRACK cannot approve any refund or claim. |
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Shipping Restrictions and Special Handling
| Category | Practical handling |
| Battery cargo | YWBZ lists a dedicated battery line; acceptance, packaging and destination rules must be confirmed before shipment. |
View all details for battery cargo| Possible impact | Screening or route restrictions can delay acceptance, transit or customs processing. |
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| Action | Provide an accurate product description and packaging information to YWBZ. |
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| Sensitive or prohibited goods | YWBZ lists sensitive routes and special-cargo services; do not assume a product is accepted because a route exists. |
View all details for sensitive or prohibited goods| Verification | Confirm current route rules, destination restrictions and packaging requirements with YWBZ before tender. |
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Customer Service
| Channel | Verified contact/link |
| Website and tracking | YWBZ official website |
View all details for YWBZ website support| Best for | Tracking entry, route information, service selection and company navigation. |
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| Prepare | Tracking number, shipment date, selected route, destination address and latest scan. |
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| Yiwu office phone | 15921476008 |
View all details for the Yiwu office phone| Best for | Shipment and route enquiries associated with the Yiwu office. |
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| Hours and language | The supplied official pages do not state current hours, time zone or language coverage; confirm before relying on the channel. |
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| Yiwu office email | wangzhao191216@163.com |
View all details for the Yiwu office email| Best for | Written shipment questions and supporting documents. |
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| Prepare | Include the tracking number, sender details, destination, issue summary and photographs where relevant. |
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Ecommerce and Business Tracking
YWBZ’s website describes ecommerce-focused cross-border logistics and a logistics SaaS platform. For merchants, the practical workflow is to retain the original shipment identifier, map partner events into consistent lifecycle states and monitor exceptions separately from order status.
Developer/API Comparison
| Option | Provider |
| Merchant website tracking | YWBZ |
View all details for merchant website tracking| Primary use | Manual shipment lookup and route information. |
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| Batch or webhook capability | The supplied pages do not document a current public API, batch interface or webhook. |
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| Multi-carrier tracking API | 17TRACK |
View all details for the 17TRACK API| Primary use | Programmatic tracking across supported carriers. |
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| Authentication | 17token request header, as described in the API documentation. |
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| Documentation | 17TRACK API documentation |
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FAQ
Basic FAQs
1. How do I track my YWBZ package?Enter the shipment identifier on the official YWBZ website or in 17TRACK, then review the latest available event.
2. Where can I find my YWBZ tracking number?Look in the seller’s dispatch message, order page, shipping label or logistics record.
3. What does a YWBZ tracking number look like?YWBZ does not publish one universal public format in the supplied pages, so the number may vary by route and partner.
4. When will the first YWBZ tracking event appear?The first event appears after the relevant system receives and processes shipment data; label creation alone does not prove physical acceptance.
5. Why is my YWBZ tracking not updating?A parcel may be between scans, awaiting handoff or undergoing export, transport or customs processing; ask the seller to verify the route when the delay becomes material.
6. How long does YWBZ delivery take?Delivery depends on the selected YWBZ route, origin, destination, customs and last-mile operator; request the route-specific estimate before dispatch.
7. What should I do after a YWBZ delivery failure?Check the address and local delivery notice, then contact the seller or destination carrier about redelivery or pickup options.
8. What should I do if YWBZ shows delivered but I have not received the parcel?Check safe places, household members, reception staff and neighbors, then request delivery evidence and ask the seller to escalate.
9. How do I report a lost or damaged YWBZ shipment?Contact the seller or shipper first because the contracting shipper may need to open the investigation or claim.
10. How can I contact YWBZ?The official homepage lists 15921476008 and wangzhao191216@163.com for the Yiwu office.
Expert FAQs
11. Does YWBZ issue every number used on a BZ-USPS route?No conclusion should be drawn from the route name alone; the identifier may be issued by YWBZ or a postal or delivery partner.
12. Does a handoff scan prove that the destination carrier has the parcel?No; electronic pre-advice and physical receipt are different events, and the first destination acceptance scan is stronger evidence of custody.
13. Does arrival in the destination country mean customs has released my YWBZ parcel?No; arrival, customs review and customs release are separate stages.
14. Can the tracking number change after international handoff?A partner or last-mile identifier may appear, while the original number can remain useful for cross-border events.
15. Can businesses use a YWBZ tracking API?A current public official YWBZ tracking API is not documented in the supplied pages; businesses should confirm access directly with YWBZ or use a supported 17TRACK integration.
Tracking API
// 1. Current public official YWBZ tracking API: not confirmed
// 2. 17TRACK API
POST https://api.17track.net/track/v2.4/register
Headers:
17token: YourKey
Content-Type: application/json
Body:
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
// Confirm the current YWBZ carrier code in 17TRACK documentation.
// Do not treat an order number as a tracking number.
Sources & References
17TRACK is an independent tracking platform and is not affiliated with YWBZ.