EDI Tracking

Please enter the EDI tracking number to check the latest shipping status.

shuwujie94@gmail.comhttp://www.gw520.cn:1195/swagger/home/

TRACK

About EDI

EDI is presented through an online logistics and cross-border trade information portal serving freight, customs-related, distribution and software-service scenarios connected with Shanghai. The supplied official pages show logistics resources, customs information, cross-border e-commerce content, distribution facilities, transfer facilities and software services.

Field	Confirmed information
Official name shown on supplied pages	EDI
Official website	https://www.gw520.cn/
Carrier type	Logistics and cross-border trade service portal with freight, distribution, customs-information and software-service content.
Primary operating context	Shanghai, including port, airport, customs and cross-border e-commerce contexts.
Tracking entry	The supplied homepage visibly includes a “快递追踪查询” and courier-query area.

Carrier Entity Relationships

Entity	Relationship summary
EDI	EDI provides the portal context for logistics, customs information, cross-border commerce and related services.
Courier-query function	The official homepage exposes a courier-query function, but the supplied text does not identify every underlying courier.
Distribution and transfer facilities	EDI lists distribution-center and transfer-center resources relevant to movement through the logistics network.
Customs information	EDI publishes customs-related information; a customs article or notice does not by itself prove that EDI is the customs authority.
17TRACK	17TRACK is an independent tracking platform that may aggregate available events; it does not operate EDI transport services.

Quick Answer

Enter the shipment tracking number in the courier-query area on the official EDI website, or submit it to 17TRACK for multi-carrier event aggregation. If no result appears, first check whether you entered a tracking number rather than an order number, remove spaces or punctuation, and confirm with the seller that the label has been handed to a logistics operator.

Pro Tip: 17TRACK does not transport parcels, change addresses, approve refunds or decide claims.

How to Track EDI Packages

Use the number supplied by the merchant, sender or logistics operator. The official EDI pages show a courier-query function, while 17TRACK can help identify available events when a supported underlying carrier is recognized.

Tracking path	Steps
Official EDI query	Open the official website, locate the courier-query area, enter the shipment number, and review the returned events.
17TRACK	Open 17TRACK, enter the number, allow automatic carrier recognition, and compare the latest event with the seller’s dispatch information.
No number	Ask the sender or marketplace seller for the shipment number; an order number alone may not be searchable.
No first scan	A label or electronic pre-advice may exist before physical acceptance. Ask the sender whether the parcel has entered the logistics network.

Tracking Number Formats and Examples

The supplied official pages do not publish a complete EDI tracking-number specification. Use the exact identifier supplied by the sender and let the official query page or 17TRACK identify the underlying carrier. A marketplace order number, reference number or label number may not be the transport identifier.

Tracking Number Format

Identifier family	Normalized pattern
EDI-issued identifier	Use the exact number shown on the sender’s receipt, label or dispatch notice; a public pattern is not supplied.
Postal-style identifier	A mixed letter-and-number format may belong to an origin or destination postal operator rather than EDI; do not infer ownership from appearance alone.
Merchant reference	Order or reference IDs identify a transaction and may not produce transport events.
Partner or last-mile identifier	A destination operator may issue or expose a second identifier after handoff; retain both numbers.

Tracking Statuses and Meanings

Tracking events describe a scan or data update, not necessarily the physical location at every moment. Responsibility can move from the sender to a logistics operator, customs authority or destination delivery operator.

Status Quick Lookup

Status	Lifecycle meaning
Label created or pre-advice	Shipment data exists, but physical acceptance may not have occurred. The sender should confirm handover.
Accepted or received	A logistics participant has recorded receipt. The next step is sorting or line-haul movement.
In transit	The shipment is moving between facilities or transport legs; scan gaps can occur.
Customs or handover	Customs processing or transfer to another operator is occurring; arrival at customs is not proof of release.
Out for delivery	A destination delivery operator has assigned the item for final delivery.
Delivered, pickup or return	The event records delivery, collection, or movement back to the sender; check the event detail and delivery location.

Services and Delivery Times

The supplied evidence identifies logistics, distribution, transfer, cross-border e-commerce and software-service activities, but it does not publish a validated service catalogue or guaranteed delivery schedule. Delivery depends on the actual operator, origin, destination, customs and handoff.

Service Comparison

Service context	Confirmed use
Freight and logistics	The official portal presents freight and logistics-related resources; shipment-specific service conditions must come from the sender.
Cross-border e-commerce	The official portal publishes cross-border e-commerce information and related logistics context.
Distribution and transfer	Distribution-center and transfer-center resources are listed on the official site.

Delivery Time

Shipment context	Delivery guidance
Domestic movement	No public delivery standard is shown in the supplied evidence; ask the sender for the contracted operator and service level.
International movement	Timing varies by origin, destination, customs, transport leg and last-mile handoff.
Customs-affected shipment	A delivery estimate can change while documents, duties or inspections are being handled.

Destination Country Delivery Times

Destination region	Confirmed guidance
International destinations	A destination-specific delivery table cannot be responsibly populated from the supplied official evidence because no country-by-country service standards or averages are published there.

Common Tracking Problems and Solutions

Start with the shipment number and the last event, then identify which party currently controls the next step. The sender or merchant is usually best placed to investigate a label, booking or contracted-service issue.

Problem & Solution

Problem	Immediate action
Invalid number	Check characters, spaces and the difference between order and shipment numbers; request confirmation from the sender.
No tracking events	Check whether the parcel has been physically handed over; pre-advice does not prove acceptance.
Long scan gap	Compare the last event with the expected transport leg and ask the sender to contact the contracted operator.
Customs hold	Check whether the destination authority or delivery operator requires documents, tax or product information.
Delivered but missing	Check the delivery location, household members, reception desk and neighbors, then request proof of delivery and contact the sender.
Returned or damaged	Keep packaging and photographs, notify the seller promptly, and ask the eligible claimant to start the carrier inquiry or claim.

International Shipping, Customs and Carrier Handoffs

For cross-border shipments, EDI-related logistics activity can exist alongside customs authorities, line-haul providers and destination delivery operators. A customs arrival event is not the same as customs release, and an electronic handoff message is not proof that the destination operator has physically received the parcel.

International Flow

Stage	What the customer should understand
Origin booking and acceptance	The sender creates shipment data and hands over the parcel; a label alone does not prove physical receipt.
Export processing and line-haul	The shipment may move through distribution, transfer, airport or port facilities with intermittent scans.
Customs	Authorities may review declarations, documents, duties and restrictions; release timing is not guaranteed by a tracking estimate.
Partner handoff	Electronic pre-advice, physical receipt and the first destination scan are separate events. The tracking number may remain the same or a partner number may also appear.
Destination delivery	The destination operator controls final delivery, attempted delivery, pickup or return once it accepts the shipment.

Customer Service

Use the official website’s contact and query paths first. The supplied pages visibly include a contact link and a courier-query area, but they do not provide a verified customer-service telephone number, email address or opening-hours schedule.

Customer Service

Channel	Best use
Official website	Open EDI’s official website for the courier-query area and site navigation.
Contact link	Use the official site’s contact route for organization-level questions and provide the tracking number, sender, recipient, dispatch date and last scan.
Merchant or sender	Contact the seller or sender for booking, label, refund, claim and contracted-service issues.
17TRACK	Use 17TRACK for aggregated tracking visibility; it cannot change delivery instructions or approve a claim.

FAQ

Basic FAQs

1. How do I track my EDI package?

Enter the shipment number in the official EDI courier-query area or use 17TRACK to view available events.

2. Where can I find my EDI tracking number?

Look in the seller’s dispatch notice, shipping label, receipt or order-fulfilment message.

3. What does an EDI tracking number look like?

The supplied official pages do not publish one universal public format, so use the exact identifier supplied by the sender.

4. Why is my EDI tracking number not working?

You may have entered an order number, typed a character incorrectly, or the sender may not yet have handed over the parcel.

5. When will the first EDI tracking event appear?

The first event appears after a participating logistics operator records a usable scan; label creation alone may not create movement data.

6. Why has my EDI shipment stopped updating?

The parcel may be between facilities, awaiting a handoff, undergoing customs processing or moving during a scan gap.

7. How long will EDI take to deliver my package?

The supplied official evidence does not publish a universal delivery standard; timing depends on the contracted service, route and customs.

8. What should I do after a failed delivery?

Review the latest event, check for a pickup or re-delivery instruction, and contact the sender or destination delivery operator.

9. What should I do if EDI shows delivered but I have not received the parcel?

Check the delivery location, household members, reception desk and neighbors, then request proof of delivery and ask the sender to investigate.

10. How do I report a lost or damaged EDI shipment?

Keep the packaging and photographs, notify the seller promptly, and ask the eligible sender or claimant to open the applicable inquiry or claim.

Expert FAQs

11. Is EDI always the carrier that issued my tracking number?

No conclusion should be drawn from the number alone; a partner, origin operator or destination operator may issue the identifier while EDI-related services appear elsewhere in the logistics chain.

12. Does a customs arrival scan mean that my EDI shipment is released?

No; arrival at a customs facility records processing location, while release requires the relevant authority’s clearance decision.

13. What is the difference between electronic handoff and physical handoff?

Electronic handoff sends shipment data, whereas physical handoff occurs when the receiving operator actually accepts the parcel and records a receipt scan.

14. Can 17TRACK change an EDI delivery address?

No; 17TRACK displays available tracking information and cannot change addresses, redirect parcels or instruct a delivery operator.

15. Can businesses access an EDI tracking API?

A current public EDI tracking API is not described in the supplied official evidence; businesses should confirm access directly with EDI or use documented 17TRACK API capabilities.

Tracking API

API reference

// EDI official tracking API:
// Current public official tracking API not confirmed.
//
// 17TRACK API
// Documentation: https://api.17track.net/en/doc
POST https://api.17track.net/track/v2.4/register
Headers:
  17token: YourKey
  Content-Type: application/json

Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]

// Use a current 17TRACK carrier code from the official documentation.
// Do not infer a carrier code from the EDI website domain.