Rongda supply chain Tracking

Please enter the Rongda supply chain tracking number to check the latest shipping status.

rd_chairman@163.comhttps://www.rongdasupply.com.cn/

TRACK

About Rongda Supply Chain

Rongda Supply Chain is the English display name used for 荣达（义乌）供应链管理有限公司, a China-based cross-border logistics service provider headquartered in Yiwu. The company focuses on Europe, the United Kingdom and Canada, combining air, sea, rail and truck transportation with warehousing, customs-clearance coordination, delivery and related cross-border services.

Carrier Overview

Field	Verified information
Official name	荣达（义乌）供应链管理有限公司
Official website	https://www.rongdasupply.com.cn/
Carrier type	Cross-border integrated logistics service provider and freight-service operator.
Primary regions	Europe, the United Kingdom and Canada, with origin operations in China.
Operating locations	Yiwu, Shenzhen and Guangzhou collection and operating hubs.
Founded	2015
Headquarters	Yiwu, Zhejiang, China

Carrier Entity Relationships

Entity

Relationship to Rongda Supply Chain

Rongda Supply Chain

Rongda Supply Chain is the logistics provider that coordinates origin collection, transport channels, customs-related services, warehousing and delivery solutions.

View all details for Rongda Supply Chain services

Operated service portfolio	Rongda Supply Chain publishes Europe, United Kingdom and Canada lines, overseas warehousing and value-added logistics services.
Transport channels	Published channels include air, sea, rail and truck transportation.
Tracking products	Rongda Supply Chain describes a logistics management system with warehousing, transportation and tracking functions. A public technical tracking specification is not shown in the supplied official evidence.
Last-mile relationships	Published service pages name UPS, GLS, DPD, DHL, RABNEN and truck delivery as selectable or fixed downstream options for particular services. The selected last-mile party depends on the route and service.
17TRACK relationship	17TRACK is an independent tracking platform that may aggregate available events; Rongda Supply Chain remains the party to contact for shipment-specific operational action.

Quick Answer

Enter the shipment identifier supplied by the seller or Rongda Supply Chain into the official tracking entry on the Rongda Supply Chain website, or submit it to 17TRACK for an independent aggregated view. If no result appears, first check whether the number is a shipment number rather than an order or reference number, remove spaces or punctuation, and ask the shipper whether the label has been physically handed over.

Pro Tip: A label or booking record can exist before the first physical scan. 17TRACK does not transport the shipment, change an address, approve a refund or decide a claim.

How to Track Rongda Supply Chain Packages

Use the official Rongda Supply Chain tracking entrance when you need the shipment provider’s operational record. Use 17TRACK when you need a consolidated view across Rongda Supply Chain and downstream delivery carriers.

Tracking Paths

Path	Steps and best use
Official Rongda Supply Chain tracking	Open the official website, choose the tracking entrance, submit the shipment identifier, and compare the result with the seller’s dispatch information.
17TRACK	Open 17TRACK, paste the identifier, allow automatic carrier recognition where available, and review both Rongda Supply Chain events and downstream handoff events.
Seller or shipper support	Ask the seller to confirm the actual shipment identifier, service route, dispatch date, and whether the physical cargo has been accepted.

The tracking number is usually found in the seller’s dispatch email, order logistics page, Rongda Supply Chain booking record, warehouse release notice or transport document. An order number identifies a purchase; a reference number identifies a business record; a tracking number identifies a transport record. These identifiers are not interchangeable.

Tracking Number Formats and Examples

Rongda Supply Chain publishes multi-channel freight services rather than one universal public number pattern. A shipment can therefore have a Rongda Supply Chain booking or logistics identifier and a separate downstream identifier issued by a delivery carrier. The examples below are deliberately masked.

Tracking Number Format

Identifier family

Normalized pattern

Rongda Supply Chain shipment or booking identifier

Service-specific alphanumeric or numeric identifier; use the exact value supplied by the shipper.

View all details for Rongda Supply Chain shipment identifiers

Length and structure	The supplied official pages do not publish one universal length, prefix, checksum or normalization rule.
Issued by	The identifier may be created by Rongda Supply Chain, a warehouse workflow or a route partner; a number accepted by a tracking system does not by itself prove who issued it.
Typical use	Shipment lookup for FBA first-mile, commercial freight, cross-border line services, overseas warehousing or value-added logistics.
Where users see it	Shippers may see it in a booking, warehouse or transport record. Marketplace buyers may instead see a downstream last-mile identifier.
Tracking scope	Visibility depends on the selected route and the connected transport or delivery partner.
Caveat	Do not infer a service solely from a prefix. Ask the shipper to identify the route and the downstream carrier if the number returns no result.

Downstream parcel identifier

Carrier-specific number such as a masked numeric or alphanumeric parcel identifier.

View all details for downstream parcel identifiers

Issued by	The last-mile or route carrier named for the shipment, which can include UPS, GLS, DPD, DHL or truck delivery according to the published service page.
Typical use	Final-mile delivery, delivery appointment, proof-of-delivery or local exception handling.
Cross-border relationship	The downstream number can appear after handoff or be supplied alongside the original Rongda Supply Chain record.
Customer action	Use the number with the named downstream carrier and retain the original Rongda Supply Chain identifier for route-level support.

Order, reference or warehouse identifier

Seller-defined reference such as ORDER-#### or REF-####; example only and not a confirmed Rongda Supply Chain tracking pattern.

View all details for order and reference identifiers

Issued by	The merchant, marketplace or warehouse system.
Tracking use	Usually insufficient for public parcel tracking unless the carrier system explicitly supports the reference.
Best next step	Request the actual shipment identifier from the seller or Rongda Supply Chain.

Tracking Statuses and Meanings

Status wording varies by the transport channel and connected last-mile carrier. The lifecycle below separates booking data from physical acceptance, customs processing and final delivery.

Status Quick Lookup

Status

Lifecycle stage

Shipment created / label prepared

Pre-shipment

View all details for shipment created status

What it means	A booking or electronic record exists; this status does not prove physical acceptance.
Current responsible party	The shipper, warehouse or booking workflow before the first physical handling scan.
What happens next	Cargo is collected, received at a hub or assigned to a transport channel.
What you should do	Check the dispatch date and ask the seller whether cargo was handed over.

Received at origin hub

Accepted / origin handling

View all details for origin hub receipt

What it means	The shipment has entered an origin collection or operating process.
What happens next	Sorting, consolidation, export preparation or allocation to air, sea, rail or truck transport.
What you should do	Confirm that the service and destination match the order.

Departed origin / line haul

In transit

View all details for line-haul status

What it means	The shipment is moving through the selected international or domestic transport channel.
Current responsible party	The transport operator or route partner handling the current leg.
Normal visibility	Long-haul movement can produce fewer scans than local parcel delivery.
What you should do	Compare the latest scan location with the promised route and allow for the service’s published window.

Customs or destination processing

Customs / handoff

View all details for customs or handoff status

What it means	The shipment is being prepared for, presented to or processed by destination customs or a downstream delivery network.
Important boundary	Arrival at a customs facility is not the same as customs release.
What you should do	Provide requested import information or payment through the responsible party when contacted.

Out for delivery / delivered

Final mile

View all details for final-mile status

What it means	The downstream delivery party has scheduled or completed the final delivery event.
What happens next	Delivery, collection, another attempt or return handling may follow.
What you should do	For a delivered-but-missing parcel, check the delivery location, household, reception desk and local delivery party before escalating.

Services and Delivery Times

Rongda Supply Chain publishes dedicated Europe, United Kingdom and Canada routes. Published times are route estimates or operational targets, not a universal guarantee; customs, cargo readiness, transport capacity and final-mile delivery can change the result.

Service Comparison

Service

Best for

Europe air freight

FBA and cross-border cargo needing a faster Europe route.

View all details for Europe air freight

Coverage	European destinations served through Rongda Supply Chain’s Europe line.
Tracking level	Route visibility depends on the connected airline and final-mile service.
Published timing	About 3–7 calendar days to pickup on the Europe service page; another official page describes 5–7 business days to pickup for air freight.
Main limitation	Actual timing depends on cargo readiness, flight allocation, customs and pickup or delivery arrangements.

Europe truck, rail and sea

FBA replenishment and larger shipments where cost and capacity matter.

View all details for Europe truck rail and sea

Tracking	GLS tracking is published for Europe truck and rail routes; sea routes may use DPD, UPS, DHL, GLS or truck delivery.
Published timing	Truck about 20–25 days to warehouse; sea about 30–32 days into Europe; the site also describes rail operations and route-specific timing.
Delivery network	Published European customs points include Poland, Germany, Hungary, Greece and Belgium.
Main limitation	These are route descriptions rather than a universal delivery guarantee.

United Kingdom line

UK FBA and local e-commerce freight.

View all details for the United Kingdom line

Channels	Air, truck, rail and sea services are published.
Last mile	DPD is published for UK air; DPD or truck delivery is published for UK sea.
Published timing	Air about 3–7 calendar days to pickup; sea about 35–45 days to pickup; truck about 20–25 days to warehouse.
Main limitation	Customs, route selection and final-mile capacity affect the actual result.

Canada direct line

Canadian e-commerce and commercial freight.

View all details for the Canada direct line

Route	China-to-Canada direct logistics service.
Published timing	About 25–30 business days.
Operational features	The official page describes stable space, local Canadian customs and collection in multiple Canadian locations.
Main limitation	The published range is route-specific and may change with customs or local delivery conditions.

Delivery Time

Service	Published delivery timing
Europe air	About 3–7 calendar days to pickup; another official service description states 5–7 business days to pickup.
Europe truck	About 20–25 days to warehouse.
Europe sea	About 30–32 days into Europe.
United Kingdom sea	About 35–45 days to pickup.
Canada direct line	About 25–30 business days.

Destination Country Delivery Times

Destination country or region

Published route timing

European Union destinations

Air about 3–7 calendar days to pickup; truck about 20–25 days to warehouse; sea about 30–32 days into Europe.

View customs and handoff details for European Union destinations

Primary service type	Air, truck, rail or sea depending on cargo and destination.
Last-mile or handoff	Published options include UPS, DPD, DHL, GLS and truck delivery.
Customs tip	Rongda Supply Chain publishes multi-point customs handling through Poland, Germany, Hungary, Greece and Belgium. Import documentation should be prepared for the selected route.

United Kingdom

Air about 3–7 calendar days to pickup; truck about 20–25 days to warehouse; sea about 35–45 days to pickup.

View customs and handoff details for United Kingdom

Primary service type	Air, truck, rail or sea.
Last-mile or handoff	DPD or truck delivery is published for relevant UK routes.
Customs tip	Use the importer, customs and delivery instructions associated with the selected UK service.

Canada

About 25–30 business days for the published China-to-Canada line.

View customs and handoff details for Canada

Primary service type	Direct China-to-Canada logistics line.
Last-mile or handoff	The official page describes collection in multiple Canadian locations but does not assign one universal final-mile carrier.
Customs tip	Canadian customs processing is part of the route; the importer should provide accurate shipment and product information.

The destination table uses the route-specific timing published by Rongda Supply Chain. It does not convert those figures into a guarantee or invent country-level averages where the official service pages provide regional rather than country-by-country standards.

Common Tracking Problems and Solutions

The fastest resolution depends on identifying whether the problem concerns the identifier, physical handoff, customs, downstream delivery or the commercial order.

Problem & Solution

Problem or status shown

Check first and immediate action

Invalid number

Remove spaces, confirm the identifier with the seller, and distinguish the shipment number from the order number.

View all details for an invalid number

Likely cause	Wrong field, transcription error, inactive record or downstream number used in the wrong system.
Escalation	Ask the shipper to confirm the route, identifier and dispatch date before contacting Rongda Supply Chain.
Contact	The seller or shipper should resolve order-to-shipment mapping; Rongda Supply Chain can assist with its own shipment record.

No update or label created

Check the physical handoff and allow the first operating scan to appear.

Long time in transit

Compare the latest event with the selected air, sea, rail or truck route and ask the shipper to investigate if the published route window is exceeded.

Customs or delivery exception

Check whether documents, taxes, importer details, address information or delivery instructions are required.

Delivered but not received

Check the entrance, reception desk, warehouse, neighbours and household members; request proof of delivery or local carrier assistance through the shipper.

Returned to sender

Ask the seller or Rongda Supply Chain for the return reason, address correction options and whether a new dispatch is possible.

Lost or damaged

Preserve packaging and photographs, retain invoices and contact the shipper about the applicable investigation or insurance process.

International Shipping, Customs and Carrier Handoffs

A Rongda Supply Chain international shipment can pass through origin consolidation, export processing, line haul, destination customs and a downstream delivery network. A customs arrival scan does not by itself mean that customs has released the cargo.

International Flow

Stage

Typical event and action

Origin collection and consolidation

Cargo is received at an origin hub and prepared for the selected service.

View all details for origin consolidation

Physical custodian	Rongda Supply Chain or its origin warehouse and transport operation.
Tracking visibility	Booking data can precede the first physical handling scan.
Number change	A downstream parcel or delivery identifier may later be associated with the shipment.
Customer action	Confirm cargo details, destination, service and documents.

Export processing and line haul

Air, sea, rail or truck movement carries the shipment toward Europe, the United Kingdom or Canada.

Customs processing

Import or export authorities and the appointed customs process review the shipment; requested information can delay release.

Partner handoff

Electronic pre-advice, physical handoff and the first receiving scan are separate events; a partner event does not necessarily prove that the final-mile carrier has received the parcel.

Last mile and delivery

The route may use UPS, GLS, DPD, DHL or truck delivery according to the published service and destination arrangement.

Delivery Management and Post-shipment Options

Published Rongda Supply Chain material supports route-specific warehousing, customs, delivery and return-related services. Availability of a delivery change depends on the selected route, downstream carrier and shipment stage.

Available Service Actions

Option	Who should request it
Warehouse storage, transfer or dispatch	The merchant or account holder should request this through Rongda Supply Chain for an eligible overseas-warehouse shipment.
FBA return, relabeling or re-dispatch support	The seller should coordinate with Rongda Supply Chain’s value-added service team.
Final-mile delivery arrangement	The shipper or account holder should ask Rongda Supply Chain to confirm the route partner before dispatch.

Lost, Damaged, Claims, Insurance and Refunds

Rongda Supply Chain publishes cargo insurance, cross-border after-sales, return and customs-delivery support as value-added services. A tracking inquiry, a transport investigation, an insurance claim and a merchant refund are separate processes.

Claims and Refunds

Process

Use when

Tracking inquiry

The shipment has an unclear, delayed or contradictory event.

View all details for a tracking inquiry

Who files	The shipper, seller or account holder should normally begin with Rongda Supply Chain.
Evidence	Shipment identifier, booking date, route, latest event, delivery address and correspondence.
Outcome	Operational clarification or escalation to the relevant route partner.

Insurance claim

The shipment is lost or damaged and insurance was purchased or included under the applicable service terms.

View all details for a cargo insurance claim

Who files	The contracting shipper or account holder should ask Rongda Supply Chain for the applicable claim procedure.
Evidence	Shipment record, invoice or value evidence, photographs, damage description and original packaging where relevant.
Timing	The applicable filing window depends on the service and insurance terms; request the current terms before filing.

Merchant refund

The buyer seeks reimbursement for an order problem.

17TRACK support boundary

17TRACK cannot approve a Rongda Supply Chain claim, refund postage, change a delivery address or alter the shipment.

Shipping Restrictions and Special Handling

Product eligibility, packaging, customs declarations and route restrictions must be checked with Rongda Supply Chain before booking. The selected air, sea, rail or truck channel can impose additional requirements.

Shipping Restrictions

Category	Action before booking
Regulated or customs-sensitive goods	Provide accurate product, value and importer information and obtain route approval.
Air, sea, rail or truck special handling	Confirm that the selected channel accepts the product and packaging configuration.
Returns and after-sales cargo	Use the published return, FBA relabeling or customs-delivery service workflow rather than sending an unapproved return.

Customer Service

For a shipment-specific issue, prepare the tracking or booking identifier, ship date, service route, latest event, delivery address, package description and seller details before contacting Rongda Supply Chain.

Customer Service

Channel	Verified contact or best use
Official website	Rongda Supply Chain official website for service information, tracking entry and contact access.
Telephone	133 9283 0362 for logistics consultation; the official site states weekday service from 9:00 to 18:30 China time.
Email	1391835719@qq.com for business or shipment correspondence.
Yiwu office	A2 Building, 8th Floor, Yiwu Digital Economy Industrial Community, 214 Hongnong Road, Yiwu, Zhejiang, China.
Shenzhen and Guangzhou offices	The official website lists offices in Longgang, Shenzhen and Baiyun, Guangzhou for business contact.

Ecommerce and Business Tracking

Rongda Supply Chain describes a digital logistics management system integrating warehousing, transportation and tracking. Merchants should distinguish that operational system from a public carrier API and from 17TRACK’s multi-carrier API.

Developer/API Comparison

Option

Provider

Rongda Supply Chain operational system

Rongda Supply Chain

View all details for the Rongda Supply Chain operational system

Carrier coverage	Rongda Supply Chain’s own warehouse, transport and tracking workflow.
Primary use	Operational visibility for merchants and logistics customers.
Authentication	Use the account or integration process supplied directly by Rongda Supply Chain.
Current documentation	The supplied official evidence describes the system but does not publish a public endpoint specification.
Migration note	Confirm current integration instructions with Rongda Supply Chain before development.

17TRACK API

17TRACK

View all details for the 17TRACK API

Carrier coverage	Multi-carrier tracking subject to 17TRACK support and available events.
Primary use	Standardized tracking registration and shipment visibility across carriers.
Authentication	17token header and JSON request body as described in the current documentation.
Tracking and batch capability	Use the documented registration endpoint for tracking numbers; confirm current batch and notification features in the API documentation.
Current documentation	17TRACK API documentation.
Carrier code	Use the current carrier code supplied by 17TRACK; do not infer a code from the brand name.

FAQ

Basic FAQs

1. How do I track my Rongda Supply Chain package?

Enter the shipment identifier on the official Rongda Supply Chain website or use 17TRACK for an independent aggregated view.

2. Where can I find my Rongda Supply Chain tracking number?

Check the seller’s dispatch message, booking record, warehouse notice or transport document, and ask the seller if only an order number is shown.

3. What does a Rongda Supply Chain tracking number look like?

Rongda Supply Chain does not publish one universal public format in the supplied official material, so use the exact identifier supplied for the selected route.

4. When will the first Rongda Supply Chain tracking event appear?

The first event appears after the relevant warehouse or transport operation records physical handling; a booking can exist earlier.

5. Why is my Rongda Supply Chain tracking not updating?

Long-haul, customs and partner handoffs can create scan gaps; confirm the latest event and ask the shipper to investigate when the route window is exceeded.

6. How long does Rongda Supply Chain delivery take?

Published timing ranges from about 3–7 calendar days for some air routes to about 35–45 days for the United Kingdom sea route, while Canada is published at about 25–30 business days.

7. What should I do after a Rongda Supply Chain delivery failure?

Check the address and delivery instructions, review the downstream carrier event, and ask the seller or Rongda Supply Chain about another attempt or return handling.

8. What should I do if Rongda Supply Chain says delivered but I cannot find the parcel?

Check the entrance, reception area, warehouse, household members and neighbours, then request proof of delivery or local carrier assistance through the shipper.

9. How do I report a lost or damaged Rongda Supply Chain shipment?

Preserve packaging and photographs, collect value evidence and ask the contracting shipper about the applicable investigation or cargo-insurance process.

10. How can I contact Rongda Supply Chain?

Use 133 9283 0362 during the official weekday service hours, email 1391835719@qq.com, or use the contact access on the official website.

Expert FAQs

11. Does Rongda Supply Chain operate one universal last-mile network?

No; published route pages identify different downstream options, including UPS, GLS, DPD, DHL and truck delivery, depending on service and destination.

12. Does a partner scan prove that Rongda Supply Chain has physically handed over the shipment?

No; electronic pre-advice, physical handoff and the first receiving scan are separate events and should be interpreted separately.

13. Are Rongda Supply Chain delivery times guaranteed?

The official pages publish route timing, but the supplied evidence does not establish a universal money-back delivery guarantee.

14. How does Rongda Supply Chain handle customs for Europe and the United Kingdom?

Rongda Supply Chain publishes customs-related operations and multiple European processing points; customs arrival should not be treated as release, and the importer must provide accurate information when requested.

15. Can businesses connect directly to a Rongda Supply Chain tracking API?

The official site describes a logistics management system, but a public endpoint and authentication specification are not included in the supplied evidence; businesses should request current integration instructions directly.

16. Can 17TRACK replace Rongda Supply Chain customer service?

No; 17TRACK can aggregate available tracking events, while Rongda Supply Chain or the contracting seller must handle route changes, operational investigations, claims and commercial remedies.

Tracking API

// 1. Rongda Supply Chain official tracking API
// Current public official tracking API not confirmed in the supplied official evidence.
// Contact Rongda Supply Chain for current integration documentation.

// 2. 17TRACK API
// Confirm the current Rongda Supply Chain carrier code in 17TRACK documentation
// before replacing CARRIER_CODE.

POST https://api.17track.net/track/v2.4/register
Headers:
  17token: YourKey
  Content-Type: application/json

Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]