Alliance Air Freight Tracking

Please enter the Alliance Air Freight tracking number to check the latest shipping status.

TRACK

About Alliance Air Freight

Alliance Air Freight is a Los Angeles-based logistics company that arranges and manages freight across truck, rail, ocean and air transportation. Its published services include domestic freight, residential delivery, trade show logistics, international air and ocean freight, and expedited air freight.

Carrier Overview

Field	Confirmed information
Official name	Alliance Air Freight
Official website	https://shipalliance.com/
Carrier type	Full-service freight company and logistics provider coordinating multimodal transportation.
Primary region	Los Angeles-based operations with domestic United States and worldwide international freight services.
Published history	The official website states “Since 1993.”
Tracking entry	The official website provides a Quick Track entry point and describes tracking and alerts for Alliance Air Freight shipments.

Carrier Entity Relationships

Entity	Relationship to Alliance Air Freight
Alliance Air Freight	Alliance Air Freight is the logistics provider responsible for coordinating the shipment journey and customer communication.
Truck, rail, ocean and air services	Alliance Air Freight offers these transportation modes as part of its published freight menu.
Customs brokerage and documentation	Alliance Air Freight states that international moves can include customs clearance, duties, documentation and port handling.
Air carrier and local delivery partners	Alliance Air Freight uses established carrier relationships and local agents for air recovery and final delivery; a partner scan may represent a transportation handoff rather than an Alliance Air Freight scan.
17TRACK	17TRACK is an independent tracking platform that may aggregate available events; it does not transport freight or decide claims.

Quick Answer

Enter the shipment or airbill identifier supplied by the shipper into the Quick Track area on the official Alliance Air Freight website, or try 17TRACK when the identifier is supported. If no result appears, first check the identifier character by character, confirm that it is a tracking or airbill number rather than an order number, and ask the shipper whether the freight has been physically tendered.

Pro Tip: 17TRACK can display available carrier events, but 17TRACK cannot change an address, arrange delivery, approve a refund, or decide an Alliance Air Freight claim.

How to Track Alliance Air Freight Packages

The official route is the Alliance Air Freight Quick Track tool. A second route is 17TRACK, which can help consolidate supported carrier events but is separate from the transportation contract.

Route	Steps and checks
Official tracking	Open the official website, use Quick Track, enter the shipment identifier, and compare the latest event with the pickup, transit and delivery stage.
17TRACK	Open 17TRACK, enter the identifier, review the detected carrier and event history, and use the official Alliance Air Freight contact route for operational changes or disputes.
Identifier source	Check the quote, airbill, bill of lading, pickup confirmation, dispatch email or shipper portal. An order number or customer reference may not be trackable.
No identifier	Ask the shipper or account contact for the airbill, shipment number or bill of lading reference. The recipient may not be able to create a tracking record independently.

Tracking Number Formats and Examples

The official pages describe Quick Track and shipment tracking but do not publish a universal public pattern for every air, ocean, truck or rail identifier. Use the exact identifier supplied with the shipment rather than inferring a service solely from a prefix.

Tracking Number Format

Identifier family

Normalized pattern

Alliance Air Freight shipment or airbill number

Use the exact alphanumeric value shown on the airbill, dispatch confirmation or shipper portal; a redacted example is XXXX-####-XXXX.

View all details for Alliance Air Freight shipment identifiers

Length and structure	The published service pages do not state one fixed length or checksum for all shipment types.
Issued by	The identifier may be created in the freight booking or airbill process and should be confirmed with the shipper or Alliance Air Freight account contact.
Typical use	It may connect pickup, transit, customs, delivery and proof-of-delivery records for a freight shipment.
Who sees it	Shippers typically see it on the airbill, booking confirmation or account system; consignees commonly receive it from the shipper.
Tracking limitation	An order number, purchase order, reference number or carrier-partner number may not return the same events as the primary shipment identifier.

Bill of lading or freight reference

Use the reference exactly as issued; a redacted example is REF-####-####.

View all details for Alliance Air Freight freight references

Issued by	The shipper, freight booking system or transportation partner may issue the reference.
Where it appears	Look on the bill of lading, quote, pickup paperwork, invoice or shipper communication.
Tracking scope	The reference may identify a booking or consignment and may require manual lookup by the freight team.
Important caveat	Do not assume that a purchase order or marketplace order number is a transport identifier.

Tracking Statuses and Meanings

Alliance Air Freight tracking should be read as a shipment lifecycle: booking or label creation, pickup, freight handling, line-haul, customs or port processing, final delivery and proof of delivery. Exact wording can depend on the transport mode and partner.

Status Quick Lookup

Status

What it means

Shipment created / booked

Booking data exists, but physical pickup may not yet have occurred.

View all details for shipment created status

Lifecycle stage	Pre-shipment.
Responsible party	The shipper and booking or dispatch team are preparing the movement.
What happens next	Pickup, tender or acceptance should create the next physical movement event.
Customer action	Check that the pickup was scheduled and contact the shipper if the planned pickup has passed.

Picked up / accepted

Freight has entered the transportation process and should proceed to staging or line-haul.

In transit

The shipment is moving between facilities, airports, terminals, ports or delivery markets.

Customs or port processing

Documents, duties, security or cargo handling may be under review; arrival does not itself prove customs release.

Out for delivery

The final delivery team has dispatched the freight for the delivery appointment or route.

Delivered / signed POD

Delivery has been recorded; request proof of delivery when the receiver needs signature or photo evidence.

Exception / delivery problem

A delay, access issue, address problem, damage concern or appointment issue requires follow-up.

Services and Delivery Times

Alliance Air Freight publishes a broad service menu, but lane-specific transit estimates are quoted according to origin, destination, mode, cutoff, capacity and handling requirements. Guaranteed Overnight Air Freight is the published exception with a money-back commitment when its written morning delivery commitment is missed.

Service Comparison

Service	Best for
LTL Trucking	Partial-load freight requiring coordinated pickup, transit and signed delivery.
International Air & Ocean Freight	Worldwide heavyweight freight using air, full-container or consolidated ocean services.
Guaranteed Overnight Air Freight	Time-critical shipments with a written next-morning commitment.
Same Day Air Freight	Urgent freight dispatched on the next available commercial flight.
Residential & White Glove Shipping	Home delivery, in-room placement, assembly, inspection and packaging removal.

Delivery Time

Service	Published delivery standard
Guaranteed Overnight Air Freight	Same-day pickup and next-morning delivery under a written commitment; missed AM commitment is described as money-back eligible.
Same Day Air Freight	Same-business-day delivery is described for qualifying shipments using the next available flight and destination recovery.
Standard Overnight / Second Day Air	Next-day or two-business-day service is named, subject to the quoted lane and service conditions.
LTL and international freight	Transit is lane-specific and affected by terminals, capacity, customs, ports, weather and final-mile scheduling.

Destination Country Delivery Times

Destination region	Published planning guidance
United States domestic lanes	Use the quoted air, LTL, overnight or same-day service commitment for the specific origin and destination.
International air lanes	Delivery depends on the origin airport, destination airport, customs clearance and final-mile arrangement; obtain the lane quote.
International ocean lanes	Transit depends on sailing schedule, port handling, customs, container release, drayage and final delivery.

Common Tracking Problems and Solutions

The fastest resolution usually starts with the shipper or account contact because the shipper holds the booking, commercial documents and service terms. Recipients should document the latest event and delivery conditions before escalating.

Problem & Solution

Problem or status	Check first and immediate action
Invalid number	Remove accidental spaces only when appropriate, compare with the airbill, and ask the shipper whether the value is an order or reference number.
No initial scan	Confirm that pickup or physical tender occurred; booking creation is not proof of acceptance.
No update during transit	Check the last facility or flight event, then ask the shipper or account contact for a carrier-partner trace.
Customs or port delay	Confirm documents, HS information, duties and consignee availability with the party managing clearance.
Delivery exception	Verify address, access, appointment window and receiver availability; request a new delivery plan.
Delivered but not received	Check receiving dock, front desk, neighbors, signed recipient and delivery photos, then request POD and a delivery investigation.
Loss or damage	Notify the shipper promptly, preserve packaging and contents, photograph the condition, and use the applicable claims process.

International Shipping, Customs and Carrier Handoffs

Alliance Air Freight describes international service as an end-to-end movement that can include origin pickup, export preparation, customs clearance, air or ocean transit, import clearance, port handling and final delivery under one bill.

International Flow

Stage	What is happening
Origin pickup	Freight is collected, prepared and documented at origin.
Export and line-haul	Export clearance, booking and movement by air or ocean take place.
Partner handoff	Airlines, ocean carriers, brokers, port agents or local delivery providers may scan or physically receive the freight.
Import clearance	Documents, duties and release requirements are handled for the destination country.
Final delivery	Drayage, local transport or last-mile delivery brings freight to the consignee and produces delivery evidence.

Pro Tip: Arrival at a destination port, airport or exchange facility is not the same as customs release. The shipper or customs contact should resolve missing documents, duties and consignee information.

Delivery Management and Post-shipment Options

Published service pages describe appointment scheduling, narrow delivery windows, call-ahead notification, live ETA tracking, signed or photographed proof of delivery, assembly and packaging removal for qualifying residential shipments.

Option	Who should request it
Delivery appointment	The shipper or consignee should coordinate with the Alliance Air Freight service team before dispatch.
White-glove placement and assembly	The shipper should select the qualifying residential service and confirm room, access and assembly requirements.
Proof of delivery	The shipper or consignee can request the signed or photographed delivery record for a delivered freight shipment.

Lost, Damaged, Claims, Insurance and Refunds

A tracking inquiry, delivery investigation, damage claim, insurance request and postage refund are separate actions. The shipper should preserve the bill of lading, invoice, value evidence, packaging, photographs and delivery record and ask Alliance Air Freight which contract and filing window applies.

Process	Use when
Tracking inquiry	The shipment has an unclear or stale event and the customer needs movement information.
Damage or loss claim	Freight is damaged, contents are missing or the shipment cannot be located; filing requirements depend on the applicable service terms.
Money-back service request	A qualifying Guaranteed Overnight Air Freight commitment was missed; the written airbill commitment and service conditions control.

17TRACK cannot approve a claim, refund transportation charges or change the outcome of a freight investigation.

Shipping Restrictions and Special Handling

Freight acceptance depends on the selected mode, origin and destination rules, packaging, security screening and customs requirements. Ask for a shipment-specific review before tendering hazardous, valuable, oversized, temperature-sensitive or otherwise regulated cargo.

Category	Required action
Hazardous or regulated goods	Declare the contents before booking and obtain mode-specific acceptance and packaging instructions.
Oversized or heavyweight freight	Provide accurate dimensions and weight because equipment, handling and quoted routing depend on them.
International cargo	Supply commercial documents, classification and destination information required for clearance.
Fragile or high-value cargo	Use suitable protective packaging and ask about insurance or declared-value options before pickup.

Customer Service

Start with the official website’s quote or contact route and identify the shipment by its airbill, booking or freight reference. Alliance Air Freight states that real humans answer shipment questions and that shipments have a point of contact.

Channel	Best for
Official website	Quick Track, quote requests and service contact.
Shipment account contact	Pickup changes, appointment coordination, customs questions, POD requests and exceptions.
Shipper or seller	Missing identifiers, commercial documents, claims initiation and marketplace order disputes.

Prepare the tracking or airbill number, ship date, origin and destination, service type, latest scan, package or freight description, declared value, photos and delivery details before contacting support.

Ecommerce and Business Tracking

Alliance Air Freight states that its booking and tracking can be integrated with existing systems and that custom integrations and API access are available through its service offering. Businesses should obtain current access and field requirements from the official service team before implementation.

Developer/API Comparison

Option

Provider

Custom integration

Alliance Air Freight

View all details for Alliance Air Freight custom integration

Primary use	Connect booking and tracking workflows with an existing business system.
Authentication	Request current credentials and technical requirements through the official service contact.
Capability	The official website describes API-driven booking and tracking, custom integrations and tracking alerts.
Documentation	Use the official contact route for the current integration specification.

17TRACK API

17TRACK

View all details for 17TRACK API

Primary use	Multi-carrier tracking where the shipment identifier and carrier are supported.
Authentication	17TRACK documentation describes an API token sent in the 17token header.
Capability	The referenced registration endpoint supports registering tracking numbers for tracking.
Documentation	17TRACK API documentation.

FAQ

Basic FAQs

1. How do I track my Alliance Air Freight shipment?

Enter the shipment or airbill identifier in the Quick Track area on the official Alliance Air Freight website, then compare the latest event with the shipment lifecycle.

2. Where can I find my Alliance Air Freight tracking number?

Look on the airbill, booking confirmation, bill of lading, pickup document or shipper communication.

3. What does an Alliance Air Freight tracking number look like?

Alliance Air Freight publishes several transport modes but does not publish one universal public format, so use the exact shipment identifier supplied by the shipper.

4. Why has my Alliance Air Freight shipment not received a first scan?

A booking or label can exist before physical pickup; ask the shipper whether the freight was tendered and accepted.

5. Why is my Alliance Air Freight tracking not updating?

Transit between terminals, airports, ports and partners can create event gaps; provide the last scan to the shipper or account contact for a trace.

6. How long does Alliance Air Freight delivery take?

The quoted lane and service control the estimate; published options include same-day, overnight, second-day, LTL and international services.

7. What should I do after an Alliance Air Freight delivery failure?

Check the address, access instructions and appointment availability, then contact the shipment team to arrange the next delivery action.

8. What should I do if Alliance Air Freight says delivered but I cannot find the freight?

Check the receiving dock, front desk and signed recipient, then request proof of delivery and a delivery investigation.

9. How do I report lost or damaged Alliance Air Freight freight?

Notify the shipper promptly, preserve packaging and contents, take photographs and ask which claim process applies to the shipment contract.

10. How do I contact Alliance Air Freight?

Use the official website’s service contact or quote route and provide the airbill, ship date, lane, latest event and requested resolution.

Expert FAQs

11. Does Alliance Air Freight operate every vehicle or aircraft shown in tracking?

Alliance Air Freight coordinates truck, rail, ocean and air freight and uses carrier relationships, so a partner event can represent the physical operator for one transportation segment.

12. Does destination-port arrival mean Alliance Air Freight customs clearance is complete?

No; arrival and customs release are different events, and documents, duties or inspection can still delay import delivery.

13. How does Alliance Air Freight support residential proof of delivery?

Its residential service describes photographed proof of delivery and consignee sign-off after placement, assembly and inspection for qualifying shipments.

14. Does Alliance Air Freight offer a guaranteed delivery service?

Its Guaranteed Overnight Air Freight service describes a written morning commitment and money-back treatment when the qualifying commitment is missed.

15. Can businesses connect Alliance Air Freight tracking to their systems?

Yes, the official website describes API-driven booking and tracking, alerts and custom integrations; businesses should request the current technical access requirements.

16. Can 17TRACK change an Alliance Air Freight delivery appointment?

No; 17TRACK can display available tracking events, while appointment changes must be handled by the shipper, consignee and Alliance Air Freight service team.

Tracking API

17TRACK API example

// Alliance Air Freight official integration:
// The public service pages describe API-driven booking and tracking.
// Request current credentials and endpoint details from Alliance Air Freight.

// 17TRACK API
POST https://api.17track.net/track/v2.4/register
Headers:
  17token: YourKey
  Content-Type: application/json

Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]

// Use the current 17TRACK documentation to confirm the supported
// carrier code for Alliance Air Freight before production use.