99Minutos Tracking

Please enter the 99Minutos tracking number to check the latest shipping status.

comercial@99minutos.comhttps://tracking.99minutos.com/

TRACK

About 99Minutos

99Minutos is a technology-enabled logistics provider serving business shipments in Latin America. Its documented operations include fulfillment, freight, last-mile delivery, reverse logistics, pickup and delivery points, and cross-border import flows. The company identifies Mexico, Chile, Colombia and Peru as operating markets.

Fact	Verified information
Official name	99Minutos
Official website	https://www.99minutos.com/
Carrier type	Business logistics provider with fulfillment, freight, last-mile and reverse-logistics operations.
Primary region	Mexico, Chile, Colombia and Peru.
Tracking page	99Minutos shipment tracking
Business contact	comercial@99Minutos.com

Carrier Entity Relationships

Entity	Relationship to 99Minutos
99Minutos	99Minutos operates logistics services that connect inventory, fulfillment facilities, transport and final delivery.
Fulfillment operations	Fulfillment operations store, prepare and pack inventory and connect with ecommerce or enterprise systems.
Last-mile operations	Last-mile operations move consumer orders from a distribution location to the delivery address and include reverse logistics.
Tracking products	The public tracking page displays shipment events, while the developer platform documents shipment, batch and webhook functions.
17TRACK	17TRACK is an independent platform that aggregates available tracking events and does not operate the shipment.

Quick Answer

Enter the shipment identifier supplied by the merchant or 99Minutos into the official tracking page. You can also try 17TRACK for aggregated events. If no result appears, check that you copied a tracking identifier rather than an order number, remove spaces, and ask the seller whether the shipment has been confirmed and collected.

Pro Tip: 17TRACK cannot change an address, release customs, approve a refund, or decide a claim. The merchant or shipment owner must handle those actions with 99Minutos.

How to Track 99Minutos Packages

Use the official page when you need the carrier’s own event record; use 17TRACK when you want a multi-carrier view or automatic carrier recognition.

Path	Steps and limitations
Official tracking	Open the official tracking page, enter the shipment identifier, submit it, and compare the latest event with the shipment history.
17TRACK tracking	Open 17TRACK, enter the identifier, review the detected carrier and events, and remember that event availability depends on the source data.
Find the identifier	Check the dispatch email, merchant account, shipping label, receipt or customer-service message. An order number and reference number may not be trackable.
No result	Check transcription, try the identifier without punctuation, allow time for confirmation or collection, and ask the seller to verify the shipment record.

Tracking Number Formats and Examples

The public evidence identifies a 99Minutos tracking identifier as the shipment identifier used by the developer tracking endpoints. The published material does not establish one universal public length or prefix rule, so a prefix alone should not be treated as proof of service.

Tracking Number Format

Identifier family

Normalized pattern

Shipment tracking identifier

A carrier shipment identifier; use the exact value supplied by the merchant or 99Minutos, for example TRACKING_NUMBER.

View all details for the shipment tracking identifier

Issued by	The developer documentation describes an identifier representing an internal key or tracking ID; it does not establish that every visible identifier is created by the same system.
Typical use	Shipment lookup, event retrieval and batch tracking for business operations.
Where seen	Merchant dispatch messages, shipping labels, account systems or a customer-service response.
Tracking scope	Events available in the 99Minutos shipment record.
Caveat	Do not substitute an order ID, purchase reference or label number unless the merchant confirms that it is the tracking identifier.

Merchant order or reference ID

An ecommerce identifier chosen by the seller; it may identify a purchase without being searchable as a shipment.

Batch identifier parameter

The batch endpoint accepts multiple shipment identifiers in repeated identifiers parameters.

Tracking Statuses and Meanings

These meanings follow the status descriptions in the 99Minutos developer tracking documentation.

Status Quick Lookup

Status	What it means
DRAFT / CONFIRMED	DRAFT is not ready to enter the logistics flow; CONFIRMED is the first state that triggers logistics operation.
COLLECTED / STORED	The shipment has been collected by an associated driver or stored in a 99Minutos warehouse.
ON_LINEHAUL	The shipment is moving between stations; this state does not appear on every shipment.
ON_ROAD_TO_DELIVERY	The shipment has left the station network toward the final destination.
DELIVERED	The shipment is recorded as successfully delivered to the recipient.
UNSUCCESSFUL_PICKUP / DELIVERY	A collection or delivery attempt did not succeed; the record can include an attempt count.
IN_CORRECTION / CORRECTED	Shipment information requires correction or has already been corrected.
ON_ROAD_TO_RETURN / RETURNED	The shipment is returning to origin or has completed that return.
STOLEN / DAMAGED / CANCELLED	The record indicates an exceptional loss event, delivery damage, or client-requested cancellation.

Services and Delivery Times

99Minutos presents several logistics capabilities, but the supplied official evidence does not publish a universal consumer delivery timetable. Delivery depends on the contracted service, origin, destination, cutoff, address, operating conditions and exceptions.

Service Comparison

Service	Best for
Last-mile delivery	Consumer deliveries with shipment visibility.
Fulfillment	Storage, inventory management, pick and pack, and ecommerce-connected operations.
Freight	Full truckload, drayage and movement from ports or suppliers to distribution centers.
Reverse logistics	Returns and movement back through the logistics network.
Tailored operations	Dedicated or specialized operations such as grocery, oversized or ship-from-store delivery.

Delivery Time

Shipment stage	Time guidance
Confirmed to collection	Depends on the contracted pickup arrangement and operating route.
Collection to delivery	Depends on service, route, cutoff, destination and delivery conditions.
Exception or correction	May extend the original estimate because address or shipment data requires action.

A displayed estimate is not the same as a guaranteed delivery date. Weekends, holidays, weather, peak volume, incomplete addresses and cross-border processing can create gaps between scans.

Common Tracking Problems and Solutions

Problem & Solution

Problem/status shown	Immediate action
Invalid number	Re-copy the identifier, remove punctuation, distinguish it from the order number, and ask the seller to confirm the shipment record.
No tracking events	Confirm that the shipment was confirmed and collected; label creation alone does not prove physical acceptance.
Long gap or stuck in transit	Check the last event, destination address and any service notice, then ask the merchant to open a carrier inquiry.
UNSUCCESSFUL_DELIVERY	Review the address and delivery instructions and coordinate with the seller or 99Minutos for the next attempt.
IN_CORRECTION	Provide corrected address or shipment information through the shipment owner; do not assume 17TRACK can edit it.
DELIVERED but missing	Check the entrance, reception desk, household members and nearby safe locations; request delivery evidence and contact the seller promptly.
RETURNED or damaged	Preserve packaging and photographs, notify the seller, and ask the shipment owner about the applicable investigation or claim.

International Shipping, Customs and Carrier Handoffs

99Minutos describes cross-border import management, product classification and release, visibility across the process, and national delivery from customs. Arrival in a destination country is not the same as customs release.

Stage	What happens
Origin preparation	The merchant prepares shipment and commercial information for the contracted cross-border flow.
Export and line-haul	Cargo moves through export processing and international transportation; scan visibility can pause between facilities.
Import customs	Classification, documentation, duties and release requirements are handled according to destination rules.
Handoff	A destination facility or delivery partner may receive the shipment; electronic pre-advice is not proof of physical handoff.
National delivery	After release and destination processing, the shipment proceeds through the national network to final delivery.

Delivery Management and Post-shipment Options

The documented service portfolio includes delivery, pickup and delivery points, reverse logistics and shipment evidence. Request rights and fees depend on the commercial account and shipment stage.

Option	Practical use
Pickup and delivery points	A merchant can use the documented point network for collection or delivery where the contracted service supports it.
Delivery evidence	Business users can retrieve evidence through the documented evidence endpoint using a tracking ID.
Reverse logistics	Returns can be incorporated into the logistics operation; the seller should explain eligibility and procedure.

Lost, Damaged, Claims, Insurance and Refunds

A tracking inquiry, delivery investigation, damage report, insurance claim and ecommerce refund are separate actions. The buyer should normally notify the seller first; the account holder can then use the applicable 99Minutos process.

Process	Use when
Tracking inquiry	The event history is incomplete, contradictory or has not changed.
Damage or loss report	The parcel is damaged, missing, stolen or delivered with missing contents.
Merchant refund	The buyer seeks a purchase refund; 17TRACK cannot approve or issue that refund.

Keep the packaging, label, photographs, invoice, value evidence and correspondence. Filing windows, liability and protection depend on the contracted service and account terms.

Shipping Restrictions and Special Handling

Category	Operational guidance
Dangerous or regulated goods	Confirm acceptance, packaging and documentation with 99Minutos before tendering the shipment.
Batteries, liquids and perishables	These items can have route, packaging or service restrictions and may create handling or customs delays.
Prohibited goods	Do not ship items prohibited by the contracted service, origin law, destination law or customs rules.

Customer Service

Channel	Best for
Official tracking page	Shipment event lookup.
Contact form	Business or operational questions; use the current contact route on the official website.
Commercial email	comercial@99Minutos.com for business contracting and account assistance.
Commercial hours	Monday to Friday, 9:00 AM–7:00 PM, and Saturday, 9:00 AM–3:00 PM, as published for the commercial team.

Prepare the tracking identifier, order and shipment dates, origin and destination, service type, latest scan, address, contents description, value evidence and photographs. Buyers should also notify the seller because the account holder may control carrier investigations.

Ecommerce and Business Tracking

The 99Minutos developer platform documents API version 3, shipment tracking, batch tracking, webhooks, shipment evidence, labels, rates and coverage. The platform states that the current API is available for Mexico, Colombia, Peru and Chile and uses account credentials with Bearer JWT authentication.

Developer/API Comparison

Option

Provider

Official API v3

99Minutos

View all details for the official API v3

Coverage	Documented for Mexico, Colombia, Peru and Chile.
Primary use	Create and confirm orders, retrieve shipment events, obtain labels, rates and evidence.
Authentication	Bearer JWT credentials; the documentation also exposes an OAuth token endpoint.
Tracking and webhooks	Single and batch tracking are documented. Webhooks are offered for status changes, reducing the need for recurring polling.
Request limit	The tracking documentation says recurring pulls must be limited to a maximum of 8 requests per second.
Documentation	99Minutos developer documentation.

17TRACK API

17TRACK

View all details for the 17TRACK API

Coverage	Multi-carrier tracking, subject to supported carrier recognition and available events.
Primary use	Unified tracking across different logistics providers.
Authentication	17token header and JSON content type.
Tracking and batch	Register tracking numbers through the documented tracking endpoint; consult current documentation for carrier-code handling.
Documentation	17TRACK API documentation.

FAQ

Basic FAQs

1. How do I track my 99Minutos package?

Enter the shipment identifier on the official 99Minutos tracking page or use 17TRACK to view available events.

2. Where can I find my 99Minutos tracking number?

Check the seller’s dispatch message, shipping label, receipt or account shipment page.

3. What does a 99Minutos tracking number look like?

99Minutos documentation refers to a shipment identifier but does not establish one universal public length or prefix pattern.

4. When will the first 99Minutos scan appear?

The first operational event normally follows shipment confirmation and collection; a created label alone does not prove physical acceptance.

5. Why is my 99Minutos tracking not updating?

A shipment may be between stations, awaiting an operational event, or affected by an exception; check the last scan and ask the seller to investigate.

6. How long does 99Minutos delivery take?

Delivery time depends on the contracted service, route, destination and operating conditions, so use the merchant’s service estimate rather than a universal promise.

7. What should I do after an unsuccessful 99Minutos delivery?

Verify the address and contact the seller or 99Minutos with the latest event so the next delivery action can be coordinated.

8. What should I do if 99Minutos says delivered but I have not received it?

Check reception areas, household members and safe locations, then request delivery evidence and notify the seller promptly.

9. How do I report a lost or damaged 99Minutos shipment?

Preserve packaging and evidence, notify the seller, and ask the shipment owner to start the applicable carrier inquiry or claim.

10. How can I contact 99Minutos?

Use the official website contact route or email comercial@99Minutos.com for commercial assistance.

Expert FAQs

11. What does CONFIRMED mean in 99Minutos API tracking?

CONFIRMED is the first default state that triggers the logistics operation; it is different from later physical collection.

12. What does COLLECTED mean for a 99Minutos shipment?

COLLECTED means the shipment has been collected and is within the domain of an associated 99Minutos driver.

13. Why might a 99Minutos shipment show no ON_LINEHAUL event?

The official documentation states that ON_LINEHAUL does not apply to every shipment, so its absence does not by itself prove a failure.

14. Can 99Minutos API users track shipments in batches?

Yes. The documented batch endpoint accepts multiple shipment identifiers through repeated identifiers parameters.

15. Can 99Minutos businesses receive status notifications?

Yes. The developer documentation describes webhooks for shipment status changes and presents them as an alternative to frequent polling.

16. Can businesses retrieve 99Minutos delivery evidence?

Yes. The documented evidence endpoint retrieves evidence by tracking ID for authorized business users.

17. What does IN_CORRECTION mean in 99Minutos tracking?

It means origin, destination or other shipment information needs correction; the shipment owner should provide the corrected data.

18. Does 17TRACK control a 99Minutos delivery?

No. 17TRACK displays available tracking information but cannot operate, reroute, refund or adjudicate a 99Minutos shipment.

Tracking API

API reference

// 1. Official 99Minutos API v3
// Current documentation: https://developers.99minutos.com/
// Official tracking endpoint: GET https://delivery.99minutos.com/api/v3/shipments/tracking
// Authentication: Bearer JWT. Query parameter: identifier.
// Batch endpoint: GET https://delivery.99minutos.com/api/v3/shipments/tracking/batch
// Webhooks are documented for status-change notifications.
// Follow the official documentation for credentials and request details.

// 2. 17TRACK API
POST https://api.17track.net/track/v2.4/register
Headers:
  17token: YourKey
  Content-Type: application/json
Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]
// Confirm the current 17TRACK carrier code before production use.