MA Tracking
Please enter the MA tracking number to check the latest shipping status.
About MA
MA(MengAo or 梦傲国际物流) is the display name used for this tracking guide. The supplied official website identifies the operating company as Zhejiang Meng Ao International Logistics Co., Ltd. The company is based in Yiwu, China, maintains branches in Shenzhen, Yiwu, the United States, Germany and Belgium, and provides international express, air freight, sea freight and related logistics services.
| Field | Confirmed information |
|---|---|
| Official name | Zhejiang Meng Ao International Logistics Co., Ltd. |
| Official website | http://zjma123.com/ |
| Carrier type | International logistics provider and freight-forwarding company. |
| Primary region | China-origin international logistics with overseas branches and global air, sea, land and express arrangements. |
| Tracking page | MA official waybill query. |
| Headquarters | Yiwu, China. |
Carrier Entity Relationships
| Entity | Relationship to MA |
|---|---|
| Zhejiang Meng Ao International Logistics Co., Ltd. | This is the company identified by the official website behind MA and the entity responsible for the published logistics services. |
| Express services | MA arranges express services using named carrier channels including DHL, UPS, FedEx, TNT, EMS and Aramex. |
| Air freight | MA provides air-cargo arrangements from Shanghai, Hangzhou, Guangzhou, Shenzhen and Hong Kong to major airports. |
| Sea freight | MA provides full-container and less-than-container-load arrangements from Ningbo, Shanghai, Guangzhou, Shenzhen and Hong Kong. |
| Tracking products | The official website provides a waybill query field that accepts up to ten waybill numbers separated by carriage returns. |
| 17TRACK | 17TRACK is an independent tracking platform that may aggregate available events; it does not operate MA transportation or decide claims. |
Quick Answer
Enter the MA waybill number on the official MA website, or enter it in 17TRACK for multi-carrier event aggregation. Use the waybill number rather than an order number. If no event appears, first remove spaces, check the digits with the sender, and allow time for the first physical acceptance scan. 17TRACK is independent and cannot change an address, issue a refund or approve a claim.
How to Track MA Packages
A MA shipment is tracked with the waybill or shipment identifier supplied by MA or by the underlying express, postal or freight partner. The official site supports up to ten waybill numbers in one query.
| Route | Steps |
|---|---|
| Official MA query | Open the official website, enter the waybill number in the 运单查询 field, and separate multiple numbers with carriage returns. |
| 17TRACK | Enter the waybill number in 17TRACK; allow automatic carrier detection, then compare the event history with the seller’s shipping notice. |
| No number | Ask the seller or shipper for the waybill. An order number, invoice number or marketplace reference is not automatically a transport identifier. |
| No first scan | Confirm the spelling, avoid punctuation, and ask the shipper whether the label was only created or the goods were physically handed over. |
Tracking Number Formats and Examples
The official website calls the searchable identifier a waybill number but does not publish one universal public pattern. MA may arrange transportation through different express and freight channels, so the number issuer and tracking scope depend on the selected service. Examples below are deliberately masked.
Tracking Number Format
| Identifier family | Normalized pattern and use |
|---|---|
| MA waybill | Pattern depends on the service channel; use the number printed on the MA receipt or shipping notice. Masked example: MA########. |
| Express partner number | A DHL, UPS, FedEx, TNT, EMS or Aramex identifier may be issued by that partner rather than MA. Masked examples: ############ or XX#########XX. |
| Air or sea freight reference | Freight references, master air waybills, house air waybills and ocean bills may follow different formats and may not provide parcel-style public scans. |
| Order or reference number | A marketplace order, invoice or customer reference identifies a commercial transaction; it is not necessarily a transport waybill. |
A number being accepted by MA or 17TRACK does not prove that MA issued it. For cross-border shipments, the originating logistics provider, express carrier, airline, ocean carrier or destination delivery operator may each expose a different reference.
Tracking Statuses and Meanings
| Status | Meaning and next action |
|---|---|
| Label or waybill created | Shipment data exists, but physical acceptance may not have occurred. The shipper should confirm handover. |
| Accepted or collected | A logistics operator recorded receipt. Sorting or export preparation normally follows. |
| In transit | The shipment is moving between facilities or transport legs. Wait for the next scan unless the seller gives a service-specific escalation rule. |
| Customs or clearance processing | Customs or a broker is reviewing the shipment. The importer may need to supply documents or pay assessed charges. |
| Partner handoff | Electronic data or the physical shipment is moving between MA and another operator. These are not necessarily the same event. |
| Out for delivery | The destination delivery operator has assigned the shipment for a delivery attempt. |
| Delivered or returned | A delivery scan or return movement was recorded. Check delivery evidence, the address and the shipper if the result is disputed. |
Services and Delivery Times
MA’s official product pages list express, international air freight, sea freight and value-added services. The published pages do not provide a universal delivery standard or guarantee; route, product, handoff, customs and cargo characteristics determine timing.
Service Comparison
| Service | Best use |
|---|---|
| Express service | International parcels and documents using named express channels. |
| International air freight | Air cargo from Shanghai, Hangzhou, Guangzhou, Shenzhen and Hong Kong to major airports. |
| Sea freight | Full-container and less-than-container-load cargo to major ports and inland points. |
| Value-added service | Additional logistics support selected according to the shipment quotation. |
Delivery Time
| Service | Timing guidance |
|---|---|
| Express | Route-specific quotation; timing depends on destination, selected partner and customs. |
| Air freight | Airport-to-airport arrangement; cutoff, flight availability, handling and destination delivery affect timing. |
| Sea freight | Port or inland-point arrangement; sailing schedule, consolidation, customs and inland transport affect timing. |
Destination Country Delivery Times
| Destination group | Planning guidance |
|---|---|
| North America, Europe, Asia-Pacific, Middle East, Africa and Latin America | MA’s cited pages describe global destinations but do not publish country-by-country delivery ranges. Request a route quotation stating service, origin, destination, cargo type and customs responsibility. |
Common Tracking Problems and Solutions
| Problem/status shown | Immediate action |
|---|---|
| Invalid number | Compare the waybill with the sender’s notice, remove spaces and ask whether a partner number should be used. |
| No tracking event | Check whether only a label was created; the shipper should confirm physical handover. |
| Long gap or stuck in transit | Check the last facility, route and customs position; the shipper should request a carrier inquiry. |
| Customs hold | Look for a document, tax or broker request and respond through the importer, seller or named customs contact. |
| Delivery exception or failed delivery | Verify address and contact details and ask the destination delivery operator about redelivery or collection. |
| Delivered but missing | Check the entrance, reception desk, household members and neighbours, then request proof of delivery and ask the seller to open an inquiry. |
| Loss or damage | Photograph packaging and contents, retain all materials and have the eligible claimant contact MA or the contracting carrier. |
International Shipping, Customs and Carrier Handoffs
| Stage | What customers should understand |
|---|---|
| Origin collection | MA or a selected express, air or sea operator receives the shipment and creates transport records. |
| Export processing | Origin sorting, security and export customs may occur before the main transport leg. |
| Line-haul | Air, sea, rail or road transport moves the shipment; scan gaps are possible between facilities. |
| Destination customs | Arrival at a destination gateway is not the same as customs release. The importer may need to provide documents or pay charges. |
| Partner handoff and last mile | A destination carrier may deliver the shipment. Electronic pre-advice, physical handover and first acceptance scan can occur at different times. |
Delivery Management and Post-shipment Options
The supplied MA pages provide tracking, quotation and contact routes but do not publish a universal self-service address-change, interception, locker, redelivery or delivery-instruction program. Ask MA or the destination delivery operator about options for the specific waybill before the final delivery stage.
Lost, Damaged, Claims, Insurance and Refunds
| Process | Use and evidence |
|---|---|
| Tracking inquiry | Use when events are unclear; prepare the waybill, ship date, sender and recipient details. |
| Loss or damage investigation | The contracting shipper should contact MA promptly with photos, packaging, contents description and value evidence. |
| Insurance or compensation | Eligibility and filing deadlines depend on the selected service contract; obtain the applicable terms from MA or the carrier named on the shipment. |
| Seller refund | A marketplace or seller refund is separate from a carrier investigation and is decided by the seller under its sales policy. |
17TRACK cannot approve a MA claim, issue postage compensation or alter the transport outcome.
Shipping Restrictions and Special Handling
| Category | Practical implication |
|---|---|
| Documents and parcels | The express service page distinguishes documents and parcels for quotation purposes; packaging and route conditions apply. |
| Batteries, liquids and dangerous goods | Air, sea and destination rules may restrict acceptance. Obtain written acceptance requirements before tendering the cargo. |
| Oversize or heavy cargo | Weight, dimensions and volumetric calculations affect the quotation and service choice. |
| Customs-controlled goods | Incomplete descriptions, invoices or permits can delay export or import processing. |
Customer Service
| Channel | Verified contact and best use |
|---|---|
| Official website | MA contact page; use for shipment, quotation and company inquiries. |
| Telephone | 13655273249; the official contact page identifies this number but does not state service hours or time zone. |
| Address | 1st floor, Building 2, No. 633 Airport Road, Beiyuan Subdistrict, Yiwu, China. |
| Tracking | Use the official waybill query on the homepage and prepare the waybill, ship date, route and latest scan. |
Ecommerce and Business Tracking
Businesses should distinguish MA’s website query from a carrier API and from 17TRACK’s multi-carrier API. The supplied MA website exposes customer login and waybill querying, while the cited pages do not publish a public developer API, webhook specification or authentication documentation.
Developer/API Comparison
| Option | Provider | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Official website query | MA | ||||||||||
| Multi-carrier API | 17TRACK | ||||||||||
View all details for the tracking API options
| |||||||||||
FAQ
Basic FAQs
Enter the waybill number on the official MA website or use 17TRACK to view available shipment events.
Look on the MA receipt, shipping notice, seller dispatch message or freight document.
MA does not publish one universal public pattern because different express, air and sea services can use different identifiers.
The first event appears after the responsible operator records a shipment scan; label creation alone does not prove physical acceptance.
A scan gap may occur during sorting, international transport, customs or partner handoff; ask the shipper to check the last scan and open an inquiry.
Timing is route-specific and depends on service, cargo, transport schedule, customs and destination delivery.
Check the address and contact details, then ask MA or the destination delivery operator about another attempt or collection.
Check the entrance, reception desk, household members and neighbours, then request delivery evidence and ask the seller to start an inquiry.
Keep the packaging, photograph the damage and contact the shipper or contracting carrier with value evidence.
Use the official contact page or call 13655273249 with the waybill and latest tracking event ready.
Expert FAQs
No. MA arranges named express and freight channels, so a searchable identifier may be issued by the selected partner or freight operator.
No. Electronic pre-advice, physical handover and the first acceptance scan can occur separately.
No. Arrival indicates processing at a gateway; release may require documents, inspection or payment by the importer.
Yes. MA’s official product pages list international air freight and full-container or less-than-container-load sea freight in addition to express services.
Yes. The official homepage states that up to ten waybill numbers can be entered with carriage returns between them.
Tracking API
// Current public official MA tracking API: no public endpoint is identified
// in the supplied official materials.
//
// 17TRACK API reference:
// POST https://api.17track.net/track/v2.4/register
// Headers:
// 17token: YourKey
// Content-Type: application/json
// Body:
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
// Confirm the current MA carrier code in the 17TRACK carrier directory
// before sending production requests. See:
// https://api.17track.net/en/doc
Sources & References
- MA official website and waybill query. Zhejiang Meng Ao International Logistics Co., Ltd.
- Company profile. Zhejiang Meng Ao International Logistics Co., Ltd.
- Product center. Zhejiang Meng Ao International Logistics Co., Ltd.
- Express services. Zhejiang Meng Ao International Logistics Co., Ltd.
- International air freight services. Zhejiang Meng Ao International Logistics Co., Ltd.
- Sea freight services. Zhejiang Meng Ao International Logistics Co., Ltd.
- Contact MA. Zhejiang Meng Ao International Logistics Co., Ltd.
- 17TRACK API documentation. 17TRACK.
17TRACK is an independent tracking platform and is not affiliated with MA.
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