Global Net Tracking
Please enter the Global Net tracking number to check the latest shipping status.
About Global Net
Global Net is the international logistics brand of 深圳市环球通物流有限公司, a Shenzhen-based international freight-forwarding company. The company states that it provides international express, international air freight, international sea freight, warehousing and delivery, Amazon and overseas-warehouse services, and shipping brokerage. Its role is primarily freight forwarding and logistics coordination rather than a single universal last-mile postal carrier.
| Field | Verified information |
|---|---|
| Official name | 深圳市环球通物流有限公司 |
| Official website | https://globalnetcn.com/ |
| Carrier type | International freight forwarder and NVOCC-qualified logistics company. |
| Primary region | Shenzhen, Hong Kong, Guangzhou and Macao air-freight gateways, with services stated for 220 countries and regions. |
| Headquarters | 9/F, Block C, Haijing Plaza, No. 18 Taizi Road, Shekou, Shenzhen, Guangdong, China. |
| Founded | 1994. |
Carrier Entity Relationships
| Entity | Relationship summary |
|---|---|
| 深圳市环球通物流有限公司 | 深圳市环球通物流有限公司 is the company identified by the official website as operating the Global Net logistics business. |
| International express | International express is a service category coordinated by Global Net through cooperation with major service providers. |
| Air and sea freight | Global Net coordinates international air freight and sea freight, including cargo and pallet transportation. |
| Amazon and overseas warehouses | Global Net designs warehouse-delivery solutions for sellers using Amazon and overseas warehouses. |
| 17TRACK | 17TRACK can aggregate available events when the relevant underlying carrier or logistics channel is supported; 17TRACK does not operate Global Net shipments. |
Quick Answer
Use the shipment or order-query reference supplied by Global Net or the seller, then enter the identifier in the official Global Net website or in 17TRACK. If no result appears, first check whether you entered an order number instead of a logistics number and whether the shipment has received its first physical scan. 17TRACK is an independent tracking platform and cannot transport a parcel, change an address, issue a refund, or approve a claim.
How to Track Global Net Packages
- Copy the shipment identifier from the Global Net order-query record, seller dispatch notice, freight document or shipping label.
- Open the official Global Net website and use its order-query or customer-service route.
- Alternatively, submit the identifier to 17TRACK for multi-carrier event aggregation.
- Compare the latest event with the physical stage: booking data is not the same as carrier acceptance, and arrival in a destination country is not the same as customs release.
An order number, merchant reference, freight document number and last-mile partner number may all be different identifiers. If the number is rejected, ask the seller or Global Net which channel issued it and whether a destination-carrier reference exists.
Tracking Number Formats and Examples
The official Global Net pages supplied for this guide describe online order queries but do not publish a universal public tracking-number grammar. Global Net acts as a forwarder and works with multiple express, air and sea providers, so the identifier may be issued by Global Net, an origin channel, a freight partner or a destination last-mile carrier.
Tracking Number Format
| Identifier family | Normalized pattern and use |
|---|---|
| Global Net order-query identifier | Use the exact identifier shown in the company’s order-query record; a public fixed length or prefix rule is not stated on the reviewed official pages. |
| Express-channel number | The format depends on the cooperating express provider and service. Do not infer the provider or service from a prefix alone. |
| Air or sea freight reference | Freight and pallet shipments may use a logistics or cargo reference rather than a consumer parcel number; ask Global Net which reference is trackable. |
| Destination last-mile number | A destination partner may create or reuse a local identifier after handoff. The original Global Net reference may remain the best link between records. |
Tracking Statuses and Meanings
| Status | Lifecycle meaning |
|---|---|
| Shipment information received | Booking or electronic data exists; physical acceptance may not have occurred. |
| Collected / accepted | The named channel has recorded receipt; the next step is sorting or consolidation. |
| In transit | The shipment is moving through a domestic, airport, ocean or partner leg. |
| Customs processing | Authorities or a customs broker are reviewing the import or export shipment; this is not proof of release. |
| Delivered | The reporting last-mile system recorded delivery. Check the delivery location and contact the seller or responsible delivery carrier if the parcel is missing. |
| Exception / returned | A delivery, address, customs or routing issue requires review; the shipper should contact Global Net or the channel operator. |
Services and Delivery Times
Service Comparison
| Service | Best fit |
|---|---|
| International express | Time-sensitive parcels using cooperating express providers; coverage and tracking depend on the selected channel. |
| International air freight | International cargo moving through air gateways in Hong Kong, Guangzhou, Shenzhen and Macao. |
| International sea freight | Cargo and pallet shipments where ocean transport is appropriate. |
| Amazon and overseas warehouse | Seller delivery-to-warehouse planning and related logistics coordination. |
Delivery Time
| Published statement | How to interpret it |
|---|---|
| Global delivery: 2–7 business days | This is the range presented on the official website as a delivery advantage. The page does not identify a universal service, origin, destination, cutoff rule or money-back guarantee, so actual timing depends on the booked channel, customs and local delivery. |
Destination Country Delivery Times
| Destination region | Verified delivery guidance |
|---|---|
| 220 countries and regions | Global Net states that its services cover 220 countries and regions and presents a 2–7 business-day global delivery statement. The reviewed official pages do not publish country-by-country service mapping, averages, last-mile partners or customs thresholds; request a route-specific quotation before relying on a date. |
Common Tracking Problems and Solutions
| Problem or status | First action |
|---|---|
| Invalid number | Check spaces, characters and whether the seller supplied an order reference instead of a shipment identifier. |
| No event | Allow for data creation before physical acceptance, then ask the shipper to confirm the booked channel. |
| No update in transit | Check for an airport, ocean, customs or partner handoff gap; the shipper should request a trace from Global Net. |
| Customs hold | Contact the shipper or customs broker about documents, duties and importer information; do not treat arrival as release. |
| Delivered but missing | Check the entrance, reception desk, household members and neighbors, then request delivery evidence and contact the seller promptly. |
| Damage or loss | Photograph the parcel and packaging, preserve the contents and ask the shipper which contracted carrier’s inquiry or claim process applies. |
International Shipping, Customs and Carrier Handoffs
| Stage | Responsibility and customer action |
|---|---|
| Booking and origin pickup | Global Net or its selected origin provider receives shipment data and cargo; electronic pre-advice is not physical receipt. |
| Export, line-haul and gateway | The cooperating air, sea or express channel moves the shipment through origin processing and international transport. |
| Customs | Export or import authorities and brokers review declarations and documents. Duties, taxes and importer obligations depend on the destination. |
| Partner handoff and last mile | A destination carrier may perform final delivery and may issue additional events or a local reference. Ask Global Net or the seller for the handoff carrier. |
Customer Service
| Channel | Verified contact and best use |
|---|---|
| National service telephone | 400-882-3369. Use for shipment assistance in China; the reviewed page does not state operating hours or language coverage. |
| Official website | Global Net official website. Use the order-query, customer-service and contact routes. |
| Headquarters | 9/F, Block C, Haijing Plaza, No. 18 Taizi Road, Shekou, Shenzhen, Guangdong, China. |
Prepare the identifier, ship date, origin and destination, service type, latest scan, sender details, contents description, value evidence and photographs. The seller or shipper is usually the most effective party for opening a contracted-carrier investigation.
Ecommerce and Business Tracking
Global Net’s official pages describe seller-focused Amazon and overseas-warehouse solutions, but the reviewed pages do not publish a current public developer API, webhook specification or batch-tracking contract. Businesses should obtain channel-specific technical documentation directly from Global Net and use 17TRACK when multi-carrier aggregation is required.
Developer/API Comparison
| Option | Provider |
|---|---|
| Official carrier integration | Global Net |
| Multi-carrier tracking API | 17TRACK |
FAQ
Basic FAQs
Enter the shipment identifier on the official Global Net website or use 17TRACK to view available events.
Check the seller’s dispatch message, logistics record, freight document or shipping label.
Global Net uses multiple logistics channels, and the reviewed official pages do not publish one universal public format.
The identifier may be newly created, mistyped, or belong to a partner channel that has not posted its first scan.
The official website presents a global delivery statement of 2–7 business days, but route, service, customs and handoff conditions apply.
Review the latest event and ask the seller or shipper to confirm the address and contact the responsible logistics channel.
Check entrances, reception, household members and neighbors, then request delivery evidence through the seller or responsible last-mile carrier.
Preserve the packaging and evidence and ask the shipper to start the applicable contracted-carrier inquiry or claim.
Yes. Global Net lists international express, air freight and sea freight and states coverage of 220 countries and regions.
Use the official website or call the published national service telephone, 400-882-3369.
Expert FAQs
No. Global Net describes itself as a freight-forwarding and logistics company that cooperates with multiple service providers, so the final delivery carrier depends on the booked channel.
No. Booking data shows shipment information; physical acceptance requires a collection or acceptance event from the responsible channel.
No. Destination arrival and customs release are separate events, and authorities or brokers may still require documents, duties or importer information.
A destination partner may create a local reference after handoff, while the original Global Net reference remains associated with the shipment.
The reviewed official pages do not publish current API endpoint, authentication or webhook documentation, so businesses should request channel-specific documentation directly.
Tracking API
// Global Net official API:
// Current public official tracking API not confirmed.
//
// 17TRACK API: multi-carrier aggregation.
// Confirm the carrier code in the current 17TRACK carrier directory
// before production use.
POST https://api.17track.net/track/v2.4/register
Headers:
17token: YourKey
Content-Type: application/json
Body:
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
Sources & References
- Global Net — Official website. 深圳市环球通物流有限公司
- Company Profile and Service Scope. 深圳市环球通物流有限公司
- About Global Net — Company Introduction. 深圳市环球通物流有限公司
- Company Qualifications. 深圳市环球通物流有限公司
- 17TRACK API Documentation. 17TRACK
17TRACK is an independent tracking platform and is not affiliated with Global Net.
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