DuXiuExp Tracking
Please enter the DuXiuExp tracking number to check the latest shipping status.
About DuXiuExp
DuXiuExp is the international logistics brand of Shanghai Duxiu International Freight Forwarding Co., Ltd. The company provides freight-forwarding and air-freight agency services from China, using its own network and cooperation with international logistics companies for cross-border delivery.
Carrier Overview
| Field | Confirmed information |
|---|---|
| Official name | 上海独秀国际货运代理有限公司; the website presents the English-facing brand as DuXiuExp. |
| Official website | https://www.duxiuexp.com/ |
| Carrier type | International freight forwarder and air-freight agency. |
| Primary operating base | Shanghai, China; the listed address is 上海市松江区坊东路158号C栋109. |
| Tracking page | DuXiuExp tracking |
DuXiuExp’s published service menu includes international air freight, Amazon FBA, China–Europe road and rail, international express, Canada DDP, Mexico routes, Europe and Southeast Asia air services, and dedicated routes for New Zealand, Australia, Japan, Korea, Africa, the Middle East and India. The named FedEx and DHL pages indicate service-query or partner-service access; they do not establish that every shipment is physically transported by DuXiuExp.
Carrier Entity Relationships
| Entity | Entity type | ||||||
|---|---|---|---|---|---|---|---|
| Shanghai Duxiu International Freight Forwarding Co., Ltd. | Legal company identified by the official About page. | ||||||
View all details for Shanghai Duxiu International Freight Forwarding Co., Ltd.
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| FedEx and DHL services | Named international express partner-service options. | ||||||
View all details for FedEx and DHL services
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| 17TRACK | Independent multi-carrier tracking platform connected to DuXiuExp tracking data. | ||||||
View all details for the DuXiuExp and 17TRACK relationship
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Quick Answer
Enter the shipment or waybill number shown by your seller, shipping label or DuXiuExp customer manager on the official DuXiuExp tracking page, or enter it in 17TRACK. If no result appears, first remove spaces or punctuation, verify that you are using a tracking number rather than an order number, and ask the sender whether the label has been handed to DuXiuExp or a partner. 17TRACK is independent and cannot change transport, delivery, refunds or claims.
How to Track DuXiuExp Packages
The official DuXiuExp page is the first route for a DuXiuExp waybill. 17TRACK is useful when a shipment moves through several participating carriers and available events need to be viewed in one timeline.
Tracking paths
| Path | Steps |
|---|---|
| Official DuXiuExp tracking | Open the official tracking page, enter the waybill number, submit the query, and read the latest event and transport stage. |
| 17TRACK | Open 17TRACK, paste the shipment number, allow automatic carrier recognition where supported, and compare the latest event with the seller’s dispatch information. |
| No number available | Contact the seller or DuXiuExp account manager. An order number, invoice number or reference number may not be searchable as a transport identifier. |
A label-created event is a data or label step, not proof that DuXiuExp has physically received the cargo. A first scan can appear after warehouse processing, export preparation or a partner handoff.
Tracking Number Formats and Examples
DuXiuExp’s public pages do not publish one universal number length or prefix rule. DuXiuExp is a freight forwarder, so the identifier can be a DuXiuExp waybill or a number issued by an express, postal or destination partner. Use the complete number exactly as supplied; the examples below are intentionally masked.
Tracking Number Format
| Identifier family | Normalized pattern | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| DuXiuExp waybill | Use the exact alphanumeric or numeric identifier printed on the DuXiuExp label or supplied by the seller; public universal formatting is not stated. | ||||||||||
View all details for DuXiuExp waybill identifiers
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| Partner express number | Masked example: EX•••••••• or 77••••••••••. | ||||||||||
View all details for partner express numbers
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| Postal or destination last-mile number | Masked example: XX#########YY or a local partner number. | ||||||||||
View all details for postal and last-mile identifiers
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| Order or reference identifier | Masked example: ORDER-#### or REF-####. | ||||||||||
View all details for order and reference identifiers
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Tracking Statuses and Meanings
Tracking events show the latest data received from the forwarder or transport partners. The physical custodian can change during the shipment, and a displayed destination arrival is not by itself proof of customs release.
Status Quick Lookup
| Status | Lifecycle stage | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Label created / awaiting item | Pre-shipment. | ||||||||
View all details for label created / awaiting item
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| In transit | Sorting, line-haul or transfer. | ||||||||
View all details for in transit
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| Customs / destination processing | Import or export clearance. | ||||||||
View all details for customs and destination processing
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| Out for delivery / delivered | Last-mile delivery. | ||||||||
View all details for out for delivery and delivered
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Services and Delivery Times
DuXiuExp publishes a broad route and service menu, but the public pages supplied here do not publish a single delivery standard for each route. Delivery depends on origin, destination, selected partner, customs and handoff timing.
Service Comparison
| Service | Service type |
|---|---|
| International air freight | Cross-border air forwarding. |
| Amazon FBA | Fulfilment-centre logistics route. |
| China–Europe road and rail | Cross-border road or rail forwarding. |
| International express | Express partner-service arrangement. |
| Dedicated routes | Canada DDP, Mexico, Europe, Southeast Asia, New Zealand, Australia, Japan, Korea, Africa, Middle East and India routes are listed. |
Delivery Time
| Service | Published delivery standard |
|---|---|
| DuXiuExp international routes | Route-specific timing is provided through the quotation or customer service process; the public evidence does not state one universal number of days. |
| Partner express services | Use the selected partner’s service commitment and shipment-specific quotation; a displayed estimate is not automatically a guarantee. |
Destination Country Delivery Times
| Destination Country / Region | Primary route information | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Canada, Mexico, Europe, Southeast Asia, New Zealand, Australia, Japan, Korea, Africa, Middle East and India | DuXiuExp lists dedicated services or route coverage for these markets; shipment-specific timing, last-mile partner and customs conditions must be confirmed in the quotation or latest event feed. | ||||||||
View all details for DuXiuExp destination route timing
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Common Tracking Problems and Solutions
Start with the number, shipment owner and latest physical scan. The sender or seller is usually best placed to request a forwarder investigation, while the recipient can verify local delivery and customs requests.
Problem & Solution
| Problem/status shown | Likely cause and first action | ||||||
|---|---|---|---|---|---|---|---|
| Invalid number | Check spelling, spaces, punctuation and whether the number is an order ID; ask the sender for the complete waybill. | ||||||
| No tracking events | The label may precede physical acceptance; ask the seller to confirm warehouse handoff and the selected service. | ||||||
| Long gap or stuck in transit | Sorting, line-haul, customs or a partner scan gap may be involved; compare the latest location with the quoted route and ask the sender to investigate. | ||||||
| Customs hold | Documents, duties or import review may be pending; respond to the broker or destination authority named in the notice. | ||||||
| Delivery exception or failed delivery | Verify address, access, recipient availability and local carrier instructions; request redelivery or pickup through the responsible partner where offered. | ||||||
| Delivered but not received | Check the delivery photo or proof, safe place, household members, reception desk and neighbours; then contact the local delivery carrier and seller. | ||||||
| Lost or damaged parcel | The shipper should preserve packaging, invoices and photos and ask DuXiuExp or the booked carrier about an investigation or claim. | ||||||
View escalation details for DuXiuExp tracking problems
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International Shipping, Customs and Carrier Handoffs
DuXiuExp arranges international freight and works with overseas logistics companies. The shipment may therefore pass from a DuXiuExp warehouse or origin partner to export processing, line-haul, a destination customs process and a local delivery operator.
International Flow
| Stage | Typical tracking event | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Booking and origin preparation | Shipment information received, warehouse processing or cargo forecast. | ||||||||
| Export processing and security | Sorting, consolidation, export declaration or security processing. | ||||||||
| Line-haul | Departure, flight, road, rail or international transport movement. | ||||||||
| Partner handoff | Electronic pre-advice may appear before physical receipt; a destination partner’s first acceptance scan marks stronger evidence of handover. | ||||||||
| Import customs | Arrival, customs review, document request, duty assessment or release; arrival is not the same as release. | ||||||||
| Destination last mile | Local sorting, out for delivery, pickup, delivered or return event. | ||||||||
View all details for the DuXiuExp international flow
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Delivery Management and Post-shipment Options
The supplied DuXiuExp pages describe customer-manager support but do not publish a general self-service interception, address-change or pickup program. Delivery changes must be requested through the booked service or destination carrier and are subject to shipment stage and eligibility.
Lost, Damaged, Claims, Insurance and Refunds
A tracking inquiry, a transport investigation, an insurance claim, a postage refund and a marketplace refund are separate processes. Ask the shipper or DuXiuExp customer manager which booked carrier’s terms apply before filing.
Claims and Refunds
| Process | Use when | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| DuXiuExp or booked-carrier investigation | Use for a missing, damaged or stalled shipment; the shipper should provide the waybill and shipment evidence. | ||||||||
| Insurance or declared-value claim | Use only where the booking includes applicable protection and within the booked carrier’s terms. | ||||||||
| Merchant or marketplace refund | The buyer requests an order remedy from the seller or marketplace; 17TRACK cannot approve it. | ||||||||
View evidence and filing details for DuXiuExp claims
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Shipping Restrictions and Special Handling
Restrictions vary by route, transport mode, destination law and booked partner. Confirm the current acceptance rules with DuXiuExp before tendering goods, especially for dangerous goods, batteries, liquids, food and controlled products.
Shipping Restrictions
| Category | Handling guidance |
|---|---|
| Dangerous goods and batteries | Require route-specific acceptance, declaration and packaging review; non-acceptance can delay or return the shipment. |
| Liquids, food and perishables | Confirm destination and mode restrictions, packaging and customs documentation before booking. |
| Controlled or prohibited goods | Check export, import and partner rules; customs or security may hold, seize or return non-compliant goods. |
Customer Service
DuXiuExp states that business customers receive one-to-one customer-manager support. For shipment-specific questions, contact the sales manager who handled the booking first, then use the official contact channels for the relevant business type.
Customer Service
| Channel | Verified contact/link | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Tracking | Official DuXiuExp tracking page | ||||||||||
| International express business | win@DuXiuExp.com | ||||||||||
| Domestic logistics cooperation | guoji-kuaidi@qq.com | ||||||||||
| Telephone / WeChat | 13637141482, listed for business contact. | ||||||||||
| Shanghai office | 上海市松江区坊东路158号C栋109. | ||||||||||
View all details for DuXiuExp customer service
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Ecommerce and Business Tracking
DuXiuExp states that its logistics tracking has been connected to Alibaba Logistics, 17TRACK, TRACK718 and 51Tracking, and that a general company API can be discussed by email. Merchants should distinguish a marketplace tracking feed, a DuXiuExp-provided integration and 17TRACK’s multi-carrier API.
Developer/API Comparison
| Option | Provider | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| DuXiuExp general API | DuXiuExp | ||||||||||||
View all details for the DuXiuExp general API
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| 17TRACK API | 17TRACK | ||||||||||||
View all details for the 17TRACK API
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FAQ
Basic FAQs
Enter the waybill on the official DuXiuExp tracking page or use 17TRACK to view available events.
Look on the shipping label, booking record, seller’s dispatch message or ask the DuXiuExp customer manager.
DuXiuExp does not publish one universal public format; the number may be numeric or alphanumeric and may belong to a transport partner.
The first event appears after the relevant warehouse, forwarder or partner records a shipment scan; label creation alone does not prove physical acceptance.
The parcel may be between facilities, undergoing export or customs processing, or waiting for a partner scan; ask the seller to verify the latest physical handoff.
Timing depends on route, service, transport mode, customs and last-mile handoff, so use the shipment quotation rather than a universal estimate.
Check the address and local delivery notice, then contact the destination carrier or seller about redelivery or pickup.
Check the safe place, household members, reception desk and neighbours, review proof of delivery, and ask the local carrier and seller to investigate.
Ask the shipper or account holder to start an investigation with DuXiuExp or the booked carrier and preserve packaging, value evidence and photographs.
Use the official contact page, the account manager who handled the booking, win@DuXiuExp.com for international express business, or 13637141482.
Expert FAQs
No; DuXiuExp is a freight forwarder and air-freight agency that cooperates with international logistics companies, so a partner may perform the final delivery.
No; DuXiuExp can display or connect partner logistics events even when the identifier was issued by an express, postal or last-mile operator.
No; destination arrival and customs release are separate events, and documents, duties or regulatory review may still be pending.
Yes; a forwarder waybill can be associated with an express or destination last-mile identifier after handoff.
DuXiuExp states that it can provide a general logistics-tracking API; businesses should email win@DuXiuExp.com for the current specification and access requirements.
The DuXiuExp integration concerns DuXiuExp logistics data, while 17TRACK provides a multi-carrier tracking API; use each provider’s current documentation.
DuXiuExp states that its logistics tracking has been connected to Alibaba Logistics, where sellers can select the relevant logistics type and enter the DuXiuExp number.
Electronic pre-advice and partner processing can occur before a public DuXiuExp event; confirm physical receipt from the latest acceptance scan.
Tracking API
// 1. DuXiuExp official tracking API
// Current public official tracking API endpoint and authentication are supplied by DuXiuExp on request.
// Contact: win@DuXiuExp.com
// 2. 17TRACK API
// Confirm the current carrier code in the 17TRACK carrier directory.
// Do not replace CARRIER_CODE with an unverified value.
POST https://api.17track.net/track/v2.4/register
Headers:
17token: YourKey
Content-Type: application/json
Body:
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
Sources & References
- DuXiuExp official website. 上海独秀国际货运代理有限公司
- About DuXiuExp. 上海独秀国际货运代理有限公司
- DuXiuExp shipment tracking. 上海独秀国际货运代理有限公司
- DuXiuExp logistics platform integration announcement. 上海独秀国际货运代理有限公司
- DuXiuExp contact information. 上海独秀国际货运代理有限公司
- FedEx service query. 上海独秀国际货运代理有限公司
- DHL service query. 上海独秀国际货运代理有限公司
- 17TRACK API documentation. 17TRACK
17TRACK is an independent tracking platform and is not affiliated with DuXiuExp.
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