L-POST Tracking

Please enter the L-POST tracking number to check the latest shipping status.

TRACK

About L Post

L Post is the consumer-facing delivery brand of ООО «Лабиринт-Пост» (Labyrinth-Post), a Russia-based logistics company serving legal entities and individual entrepreneurs. L Post delivers parcels and documents within Russia through courier delivery and its own pickup-point network. L Post also provides freight transportation for larger shipments and technology integrations for business customers.

Verified field	Information
Official name	ООО «Лабиринт-Пост»; the customer-facing brand is L Post.
Official website	https://l-post.ru/
Carrier type	Domestic courier, pickup-point and freight-delivery company for business customers.
Primary region	Russia; the official site describes coverage across 75 regions and 270 cities.
Official tracking page	L Post order and tracking search
Registered entity	ООО «Лабиринт-Пост», with the registered address published on the official About page.

Carrier Entity Relationships

Entity	Relationship to L Post
L Post	L Post is the delivery brand used for domestic parcel, document, pickup-point and courier services.
ООО «Лабиринт-Пост»	ООО «Лабиринт-Пост» is the legal entity identified in L Post’s official company information.
Pickup points	L Post operates or uses a network of pickup points where customers can collect eligible orders after an arrival notification.
L Post tracking	The official tracking page accepts an order number or an L Post tracking number and shows available status, delivery date and pickup-point information.
17TRACK	17TRACK is an independent tracking platform that may aggregate available L Post events; it does not operate L Post transportation or customer-service processes.

Quick Answer

To track an L Post shipment, enter the order number or the complete L Post tracking number on the official L Post tracking page, or submit the identifier to 17TRACK. If there is no result, first check whether you entered the complete identifier, whether the seller has handed over the parcel, and whether the number is an order number rather than a carrier tracking number.

Pro Tip: 17TRACK can display tracking data, but it cannot change an address, extend pickup storage, approve a refund, investigate a loss or decide a claim.

How to Track L Post Packages

Route	Steps
Official L Post tracking	Open the tracking page, enter the complete order number or tracking number, select the search action, and review status, delivery date and pickup-point details when available.
17TRACK	Open 17TRACK, enter the identifier, allow carrier detection where available, and compare the latest event with the official L Post result.
No result	Confirm every character, ask the seller whether the order was physically handed over, and contact L Post if the identifier remains unrecognised.
Where to find the number	Check the seller’s dispatch message, order details, shipping label, L Post receipt or partner account. An order number identifies the purchase; a tracking number identifies the transport record.

Tracking Number Formats and Examples

The official L Post tracking page describes an L Post tracking number as the letters ABC followed by eight digits. The public example is ABC12345678. The official page also accepts order numbers, which may contain digits, letters or special characters. A marketplace order ID should not be assumed to be an L Post tracking number.

Tracking Number Format

Identifier family

Normalized pattern and use

L Post tracking number

ABC########, where the official example uses ABC12345678.

View all details for L Post tracking numbers

Issued by	The identifier is described by L Post as its tracking number; the public page does not publish a broader service-by-service numbering taxonomy.
Who sees it	A buyer may see it in a seller’s dispatch message, order record or shipping label. A business user may see it in the L Post partner cabinet.
Tracking scope	It is used to retrieve available L Post order and delivery events.
Caveat	Do not remove characters or substitute an order number unless the official search page indicates that the order number is being used.

Order number

A seller-assigned identifier that may contain digits, letters or special characters.

View all details for L Post order numbers

Purpose	It identifies the purchase or order in the seller’s system.
Where it appears	It may appear in an online-shop account, purchase confirmation or seller communication.
Important distinction	An order number is not necessarily the identifier printed on the L Post transport label.

Tracking Statuses and Meanings

Status stage	Meaning and next action
Order or label created	The order record may exist before physical handover. The seller should confirm dispatch if no movement appears.
Accepted or received	L Post has an available acceptance or processing event. Continue monitoring the next handling scan.
In transit	The shipment is moving through L Post logistics. A scan gap does not automatically prove loss.
At pickup point	The parcel is available for collection when the arrival notification and collection code have been issued.
Out for delivery	The courier is performing the delivery attempt; the courier contacts the customer before arrival.
Delivered	The record indicates completion. Check the delivery location and contact L Post promptly if the parcel is missing.
Exception or return	Delivery requires intervention, or the shipment is being returned. The recipient should contact L Post; the seller may need to correct the order or address.

Services and Delivery Times

L Post’s public service pages describe domestic delivery in Russia rather than an international postal product. The homepage advertises delivery from one day in major cities, while the actual delivery date depends on route, service, cutoff, address and the delivery option selected.

Service Comparison

Service	Best for and coverage
Parcel delivery	Domestic parcels for legal entities and individual entrepreneurs, delivered by courier or to L Post pickup points throughout Russia.
Document delivery	Business documents delivered by courier or to pickup points in Moscow, Saint Petersburg and other Russian cities.
Freight transportation	Large shipments over 30 kg transported by road in Moscow, Saint Petersburg and other cities; individual conditions can be discussed.

Delivery Time

Service	Published timing information
Major-city parcel delivery	The homepage states delivery from one day; this is a published service statement rather than a universal guarantee for every route.
Pickup-point delivery	The delivery date is shown in tracking when available; the parcel can be collected after the arrival notification.
Freight delivery	Timing is route- and shipment-specific and should be calculated with L Post’s commercial tools or manager.

Destination Country Delivery Times

L Post’s published services describe delivery within Russia. The destination-country table therefore does not apply: the documented network is domestic rather than an international parcel service.

Common Tracking Problems and Solutions

Problem or status	Immediate action
Invalid number	Re-enter the complete identifier, including ABC and all eight digits, or try the order number supplied by the seller.
No tracking events	Ask the seller whether L Post has received the parcel; a created order is not proof of physical acceptance.
No update for a long period	Check the official page, then contact the L Post contact centre with the identifier and shipment details.
Delivery exception or failed attempt	Review the address and phone number with the seller and contact L Post to arrange the next available delivery action.
Pickup required	Wait for the SMS notification and bring or provide the collection code. The published pickup storage period is five days.
Delivered but not received	Check household members, reception, neighbours and the selected pickup point; then contact L Post and the seller with the tracking record.
Lost or damaged	The seller or contracting business should open the transport inquiry with L Post and retain packaging, photographs, invoice and shipment details.

International Shipping, Customs and Carrier Handoffs

The reviewed L Post service pages describe domestic Russian delivery, pickup points and road freight. They do not describe an L Post international export, customs or destination-post product. An international shipment shown in a marketplace account may therefore use another carrier or a seller-arranged network; the seller should identify the actual international carrier before customs questions are directed to L Post.

Delivery Management and Post-shipment Options

Option	Eligibility and action
Pickup point collection	The recipient can collect after SMS notification and use the code sent to the contact phone number. Published storage is five days.
Storage extension	Contact the L Post contact centre if more time is needed; the official tracking page directs customers to the contact centre for extension requests.
Courier delivery interval	The selected delivery interval is used for door delivery, and the courier contacts the customer before arrival.

Lost, Damaged, Claims, Insurance and Refunds

A tracking inquiry, a transport investigation, a seller refund and a claim are separate processes. The official pages reviewed identify L Post support and business contacts but do not publish a universal public claims deadline or insurance schedule. For a business shipment, the contracting party should contact L Post and preserve the shipment record, invoice, contents description, value evidence, packaging and photographs.

Process	Use and responsible party
Tracking inquiry	The recipient or seller can ask support about the latest record using the order or tracking number.
Transport investigation	The contracting business should request investigation for loss, damage or a delivery dispute and provide shipment evidence.
Seller refund	A marketplace or seller decides a buyer refund under the sales contract; 17TRACK cannot approve it.

Shipping Restrictions and Special Handling

Category	Published operational condition
Standard parcel	The published maximum is 30 kg and 120 × 80 × 50 cm per place.
Oversize shipment	L Post says individual conditions can be discussed when dimensions differ from the standard limits.
Large freight	Freight over 30 kg is handled through road transportation services; obtain shipment-specific conditions before dispatch.

The public pages reviewed do not provide a complete hazardous-goods, battery, liquid or perishable-goods rulebook. Senders should obtain current acceptance conditions from L Post before tendering special cargo.

Customer Service

Channel	Verified contact and best use
Tracking support	8 800 700-10-06; use for order or tracking questions, pickup storage extension and current shipment information.
Sales and business support	8 800 600-82-44 or sales@l-post.ru; use for contracts, rates, partnership and non-standard shipment conditions.
Technical support	support@l-post.ru and the official support page; use for integration and technical questions.
Online tracking	Official L Post tracking page; use an order number or complete tracking number.
Information to prepare	Tracking or order number, sender and recipient details, shipment date, address, latest event, service type and photographs or value evidence for a damage inquiry.

For a buyer, contact the seller as well as L Post because the seller is the contracting party for many marketplace shipments. For a business sender, use the account or commercial contact and provide the complete transport record.

Ecommerce and Business Tracking

L Post works with internet shops and marketplace sellers using rFBS and DBS models. Business customers can create shipments and monitor orders through the partner cabinet, while integrations can exchange order, pickup-point, cost and status information.

Developer/API Comparison

Option

Provider

Partner cabinet

L Post

View all details for the L Post partner cabinet

Primary use	Shipment creation, cost calculation, order tracking and other partner operations.
Access	Partners obtain login details after concluding a contract with L Post.
Business scope	Designed for legal entities, individual entrepreneurs, internet shops and marketplace sellers.

L Post integrations

L Post

View all details for L Post integrations

Capabilities	The official developer page describes automated information exchange, status control, pickup-point updates and delivery-cost calculation.
Documentation	The public developer page describes integration options but does not publish a general unauthenticated endpoint specification.
Support	Technical questions can be directed to support@l-post.ru.

17TRACK API

17TRACK

View all details for the 17TRACK API

Primary use	Multi-carrier tracking integration for applications that need normalized shipment events.
Authentication	The documented request uses a 17token header.
Capability	The reference endpoint registers tracking numbers for subsequent tracking operations.

FAQ

Basic FAQs

1. How do I track my L Post package?

Enter the order number or complete tracking number on the official L Post tracking page or use 17TRACK to view available shipment events.

2. Where can I find my L Post tracking number?

Check the seller’s dispatch message, order page, shipping label or L Post transport record; ask the seller if the number is missing.

3. What does an L Post tracking number look like?

The official L Post page describes a tracking number as ABC followed by eight digits, using ABC12345678 as its example.

4. Why does L Post show no tracking result?

The identifier may be incomplete, may be an order number from another system, or the seller may not yet have handed over the shipment.

5. How long does L Post delivery take?

L Post advertises delivery from one day in major cities, but the actual date depends on route, service, address and operational conditions.

6. What happens if L Post delivery fails?

Check the address and phone number, then contact L Post or the seller to arrange the next delivery action.

7. What should I do if my L Post shipment says delivered but I cannot find it?

Check the delivery address, household members, reception, neighbours and pickup point, then contact L Post and the seller with the order record.

8. How do I report a lost or damaged L Post shipment?

Ask the seller or contracting business to open a transport inquiry with L Post and preserve packaging, photographs, value evidence and shipment details.

9. How does L Post pickup-point collection work?

L Post sends an SMS when the parcel reaches the pickup point; collection uses the code sent to the recipient’s contact phone number.

10. How do I contact L Post about tracking?

Call 8 800 700-10-06 for tracking and order questions, or use the official support page.

Expert FAQs

11. Can an L Post order number be used instead of a tracking number?

Yes. L Post’s official tracking page accepts an order number as well as a tracking number, although the two identifiers are created for different purposes.

12. Does L Post provide international customs tracking?

The reviewed L Post pages describe domestic Russian delivery and do not describe an L Post international customs product; the seller should identify the actual international carrier.

13. What is the difference between L Post courier delivery and pickup-point delivery?

Courier delivery takes the order to the selected address and includes advance courier contact, while pickup-point delivery requires the recipient to collect after SMS notification.

14. What does L Post’s five-day pickup storage period mean?

The official tracking page states that a pickup-point parcel is stored for five days; contact L Post if additional storage time is needed.

15. Can L Post handle shipments above 30 kg?

L Post describes freight transportation for shipments over 30 kg and invites businesses to discuss individual conditions.

16. What are L Post’s standard parcel dimensions?

The published standard maximum is 120 × 80 × 50 cm and 30 kg per place; non-standard cargo requires shipment-specific arrangements.

17. Can a marketplace seller integrate L Post by API?

Yes. L Post describes partner-cabinet and API integration options for business customers after a contract and access setup.

18. Can 17TRACK change an L Post delivery address?

No. 17TRACK displays available tracking information and cannot change delivery instructions, extend storage or approve a claim.

Tracking API

17TRACK API reference

// L Post official public tracking API:
// Current public endpoint and authentication details are not published
// on the reviewed L Post developer page. Use the partner integration
// process and contact support@l-post.ru for current technical access.

// 17TRACK API
// POST https://api.17track.net/track/v2.4/register
// Headers: 17token: YourKey
//          Content-Type: application/json
// The current L Post carrier code should be confirmed in 17TRACK
// documentation or account metadata before production use.

POST https://api.17track.net/track/v2.4/register
17token: YourKey
Content-Type: application/json

[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]