Anjun Tracking

Please enter the Anjun tracking number to check the latest shipping status.

http://www.szanjun.com/

TRACK

About AnJun

AnJun, officially presented on its website as 深圳市安骏物流有限公司, is a Shenzhen-based cross-border e-commerce logistics provider. AnJun focuses on China-to-Latin-America logistics, including Brazil, Chile, Colombia and Peru, and also offers routes to the United States, United Kingdom, France, Germany, Italy, Spain, Australia, Canada and New Zealand.

Verified field	Information
Official name	深圳市安骏物流有限公司
Brand	AnJun
Official website	http://www.szanjun.com/
Carrier type	Cross-border e-commerce logistics provider, including line-haul, customs-related services, warehousing and delivery arrangements.
Founded	2011
Headquarters	Shenzhen, China
Official tracking entry	AnJun tracking query

Carrier Entity Relationships

Entity	Relationship summary
AnJun	AnJun provides cross-border logistics products and coordinates multiple transport and delivery stages.
Brazil Postal Service (Correios)	Correios provides the rapid-standard last-mile delivery described for the Brazil Postal Line; this does not mean Correios issued every upstream identifier.
Leve	The Brazil Postal Line is described as jointly developed by AnJun and Leve, a subsidiary of Ebanx.
EDI and GRU	AnJun describes EDI pre-customs declaration and cargo transfer at São Paulo/GRU before trucking to Curitiba for clearance on the Brazil Postal Line.
17TRACK	17TRACK is an independent tracking platform that may aggregate available events; it does not operate AnJun transportation or decide claims.

Quick Answer

Enter the shipment tracking number supplied by the seller or shown in an AnJun shipment record into the official AnJun tracking query or 17TRACK. If no result appears, first remove spaces or hyphens, confirm that you are using a tracking number rather than an order number, and allow time for the first physical acceptance scan. 17TRACK is independent and cannot change an address, issue a refund or approve a claim.

How to Track AnJun Packages

Path	Steps and limitation
Official AnJun tracking	Open the AnJun website, choose 轨迹查询, enter the shipment identifier, and review the available events. The seller or shipper should be contacted when the identifier is missing.
17TRACK	Open 17TRACK, submit the identifier, and let the platform identify available carrier events. Aggregation can be less complete during handoffs or before the first scan.
No number	Ask the merchant or shipper for the shipment tracking number, not the marketplace order number, payment reference or product SKU.

Tracking Number Formats and Examples

AnJun’s supplied official pages describe tracking as available throughout the Brazil Postal Line, Latin America Line and Europe-Americas Line, but they do not publish a universal public number pattern. Do not infer the service solely from a prefix. Use the complete number supplied by the merchant or validate it through AnJun or 17TRACK.

Identifier family

Normalized pattern and use

AnJun shipment identifier

A carrier or logistics identifier supplied by AnJun or the shipper; the public pages do not publish a fixed length or prefix rule.

View all details for AnJun identifier formats

Issued by	The identifier may be created by AnJun, an origin logistics participant or a destination delivery partner, depending on the product.
Where buyers see it	Marketplace dispatch notices, seller messages, shipping labels or AnJun account records.
International caveat	A destination postal or delivery number can coexist with an upstream number. A partner system displaying an event does not prove that partner issued the original number.

Order or reference number

A merchant-generated purchase reference is not automatically a transport tracking number and may return no logistics events.

Tracking Statuses and Meanings

Status	Lifecycle meaning
Label created or pre-advice	Shipment data exists, but the physical parcel may not yet have been accepted by AnJun.
Accepted or received	A logistics participant has recorded custody; the next step is sorting or consolidation.
In transit	The parcel is moving through domestic handling, air transport, line-haul or a destination network.
Customs processing	Import or export documentation is being assessed; arrival at a gateway is not the same as customs release.
Handoff or partner processing	Electronic data or the parcel is moving between AnJun and a postal or delivery partner; visibility can pause between scans.
Out for delivery	The destination delivery network has assigned the parcel for a delivery attempt.
Delivered, exception or returned	The delivery outcome was recorded, disrupted or sent back. Check delivery evidence and contact the seller or responsible delivery party.

Services and Delivery Times

Service	Best-known use
Brazil Postal Line	China-to-Brazil B2C parcels, with air dispatch, EDI pre-customs declaration, cargo transfer at GRU, Curitiba clearance and Correios rapid-standard delivery.
Latin America Line	China-to-Argentina, Chile, Peru, Colombia and Mexico B2C or C2C direct-mail logistics using air freight, destination EDI customs handling and local postal delivery.
Europe-Americas Line	Cross-border B2C and C2C shipments to selected European, North American and Oceania destinations, with destination EDI customs handling and local postal delivery.
Brazil commercial customs line	DDP or PRC options with AnJun-described customs clearance, tax payment services and delivery arrangements in Brazil.
Brazil express line	Non-commercial DDP shipments for personal or business use in Brazil, subject to a declared value limit of US$3,000 and truthful declaration requirements.

Service	Delivery-time guidance
Cross-border lines	The cited AnJun product pages do not publish a universal delivery-day standard. Transit depends on origin, destination, customs, handoff and local delivery.
Brazil express line	AnJun describes the product as express, but the cited page does not state a guaranteed delivery date.
Destination-country planning	Country-specific estimates should be obtained from the selected product quotation or the shipper because service, customs route and last-mile method differ by destination.

Common Tracking Problems and Solutions

Problem or status	First action
Invalid number	Check every character, remove formatting marks, and ask the seller whether the number is an order reference rather than a shipment identifier.
No event or label created	The electronic record may precede physical acceptance. Ask the shipper to confirm handover and verify the official AnJun query.
Long scan gap or stuck in transit	Allow for line-haul, customs and partner scanning gaps; the seller should request a logistics investigation when the shipment remains outside the quoted service expectation.
Customs hold	Check whether the destination authority or AnJun requires invoice, identity, tax or product information. Do not treat gateway arrival as release.
Delivery exception or failed attempt	Verify address and local delivery instructions, then contact the seller or destination delivery party for re-delivery or collection options.
Delivered but missing	Check the entrance, mailbox, building reception, household members and neighbours; request proof of delivery and ask the seller to escalate.
Returned, lost or damaged	Preserve packaging and photographs, record the latest event, and have the shipper initiate the applicable carrier inquiry or claim.

International Shipping, Customs and Carrier Handoffs

Stage	What it means
Origin collection and consolidation	The seller or origin logistics network tenders parcels for AnJun processing and air dispatch.
Export and line-haul	Parcels move through export procedures and international air or other line-haul transportation.
Brazil route handling	For the Brazil Postal Line, AnJun describes EDI pre-customs declaration, GRU cargo transfer, trucking to Curitiba and clearance.
Partner handoff	A destination postal operator or delivery network may provide the next scan. Electronic pre-advice is not proof of physical acceptance.
Import clearance and last mile	Customs may request documents or payment before release; local delivery follows only after the responsible network accepts the parcel.

Delivery Management and Post-shipment Options

The cited public AnJun pages describe delivery, warehousing and local logistics services but do not establish a public self-service rule for interception, address changes, lockers or guaranteed re-delivery. Requesting an operational change should therefore begin with the shipper or AnJun support, before the parcel reaches final delivery.

Lost, Damaged, Claims, Insurance and Refunds

Process	Who should act
Tracking inquiry	The recipient can ask the merchant for an explanation of the latest scan; the merchant can contact AnJun with shipment records.
Loss or damage claim	The shipper should request the applicable AnJun investigation or claim and retain labels, invoices, photographs, packaging and contents evidence.
Marketplace refund	A refund is a seller or marketplace decision. 17TRACK cannot approve it or alter the transport record.

Shipping Restrictions and Special Handling

Category	Operational guidance
Dangerous or restricted goods	Acceptance depends on the selected route and current rules; obtain AnJun approval before tendering regulated items.
Battery and electrical goods	AnJun lists separate Brazil Postal Line products for battery or pure-battery shipments, so product eligibility must be checked rather than assumed.
Declaration and packaging	The Brazil express line requires truthful declaration, prohibits under-declaration and concealment, and is limited to personal or internal business-use goods with declared value up to US$3,000.

Customer Service

Channel	Verified contact and best use
Telephone	400-999-6128. Use for shipment support and service consultation; the public page does not state operating hours or time zone.
Website	AnJun official website. Use the tracking query, service centre, complaint suggestion area or contact area.
Business account	AnJun provides E-system and International Express Member Home login areas for account users and operational customers.

Prepare the tracking number, ship date, origin and destination, service name, latest event, recipient address, item description, declared value and photographs. For a marketplace purchase, the seller is usually the most effective escalation party because the shipper controls the transport contract.

Ecommerce and Business Tracking

Option

Provider

Official account tools

AnJun

View all details for official account tools

Primary use	Operational shipment management for AnJun customers through the E-system or member area.
Public developer documentation	The cited official pages expose account login areas but do not provide a public API specification.
Business action	Contact AnJun for account-level integration requirements rather than relying on an undocumented endpoint.

Multi-carrier API

17TRACK

View all details for 17TRACK integration

Primary use	Multi-carrier tracking normalization for stores, marketplaces and WISMO workflows.
Authentication	Use the 17TRACK token described in the current developer documentation.
Documentation	17TRACK API documentation.

FAQ

Basic FAQs

1. How do I track my AnJun package?

Enter the shipment tracking number on the official AnJun website or use 17TRACK to view available events.

2. Where can I find my AnJun tracking number?

Look in the seller’s dispatch message, shipping label or AnJun account record; ask the seller if it is absent.

3. What does an AnJun tracking number look like?

AnJun’s public product pages do not state one universal pattern, so validate the complete identifier through AnJun or 17TRACK.

4. Why is my AnJun tracking number showing no events?

The shipment record may have been created before physical acceptance; confirm the number and ask the shipper to verify handover.

5. How long does AnJun delivery take?

Delivery time depends on route, customs and last-mile handling, and the cited product pages do not publish one universal day count.

6. What should I do after an AnJun delivery failure?

Check the address and delivery notice, then ask the seller or destination delivery network about another attempt or collection.

7. What should I do if AnJun shows delivered but I have no parcel?

Check reception areas, neighbours and household members, request delivery evidence, and ask the seller to escalate.

8. Who handles an AnJun lost or damaged parcel?

The shipper should start the transport investigation or claim and provide shipment, value and damage evidence.

9. Does AnJun deliver international parcels?

Yes, AnJun describes China-to-Latin-America and Europe-Americas direct-mail lines, with destination customs and local delivery arrangements.

10. How can I contact AnJun?

Call 400-999-6128 or use the official website’s service, complaint and contact areas.

Expert FAQs

11. What is the AnJun Brazil Postal Line?

It is an AnJun and Leve-developed China-to-Brazil B2C solution using air dispatch, EDI pre-customs declaration, GRU cargo transfer, Curitiba clearance and Correios rapid-standard delivery.

12. Does a Correios event mean Correios issued my AnJun number?

No; Correios is described as the Brazil last-mile delivery operator for the Brazil Postal Line, while the upstream identifier may originate elsewhere.

13. Is customs arrival the same as customs release for AnJun shipments?

No; arrival at an airport or exchange facility indicates location or processing, whereas release requires completion of the applicable customs procedure.

14. What is AnJun Brazil commercial customs service?

It offers DDP and PRC options, including AnJun-described customs clearance, tax payment and delivery services for cross-border sellers.

15. What is the AnJun Brazil express line used for?

It is a non-commercial DDP channel for personal or internal business-use goods in Brazil, with truthful declarations and a stated declared-value ceiling of US$3,000.

16. Can a business use an AnJun tracking API?

The cited AnJun pages show E-system and member login areas but do not provide a public API specification; businesses should ask AnJun for account integration requirements.

17. Can 17TRACK change an AnJun delivery result?

No; 17TRACK aggregates tracking information and cannot transport, redirect, refund or adjudicate an AnJun claim.

Tracking API

// Carrier official API:
// Current public official AnJun tracking API not confirmed.
//
// 17TRACK API
// POST https://api.17track.net/track/v2.4/register
// Headers:
//   17token: YourKey
//   Content-Type: application/json
//
// Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]