BE Tracking
Please enter the BE tracking number to check the latest shipping status.
About BenDa
BenDa is the public-facing name used on the official website of 莆田市奔达物流供应链有限公司, a China-based cross-border e-commerce logistics supply-chain provider. BenDa describes services covering commercial express, postal small parcels, air-freight lines, overseas warehousing, fulfillment, packaging, consolidation, distribution and multimodal transport.
Carrier Overview
| Field | Confirmed information |
|---|---|
| Official name | 莆田市奔达物流供应链有限公司 |
| Brand display name | BenDa |
| Official website | http://www.bendawuliu.com/ |
| Carrier type | Cross-border logistics and supply-chain service provider, including forwarding, fulfillment and delivery-channel integration. |
| Primary region | China-origin cross-border e-commerce shipments serving international destinations. |
| Published route focus | China–United States, China–Australia, China–Europe and China–Japan lines. |
| Public tracking entry | The website navigation includes “查询物流信息”, but the supplied public pages do not expose a stable tracking URL in the page text. |
BenDa’s website presents BenDa as the logistics organizer and channel provider. A postal operator, airline, customs authority or destination delivery company may generate individual scans or perform the physical last-mile delivery. A scan by a partner therefore does not by itself prove that BenDa issued the number or currently possesses the parcel.
Quick Answer
Use the shipment or parcel number supplied by the seller, BenDa or the shipping label. Enter it in the official BenDa logistics-information entry when available, or use 17TRACK for aggregated events. If there is no result, first check whether you entered an order number instead of a tracking number, whether the label has been handed to a carrier, and whether the shipment was assigned to a postal or destination partner.
How to Track BenDa Packages
Tracking begins with the identifier supplied by the seller or logistics operator. BenDa’s public website advertises logistics-information inquiry, while the exact public endpoint and identifier rules are not exposed in the supplied page text.
Tracking paths
| Path | Action and limitation |
|---|---|
| Official BenDa website | Open the official site, select the logistics-information inquiry function and submit the shipment identifier. The visible page does not publish a stable direct tracking URL. |
| 17TRACK | Paste the shipment number into 17TRACK. Automatic carrier recognition may identify a postal operator, airline-linked service or last-mile partner rather than BenDa. |
| Seller or marketplace | Ask the seller to confirm the carrier-issued or partner-issued tracking number, dispatch date and destination handoff. |
An order number, merchant reference, warehouse reference and tracking number are different identifiers. A new label may show only “label created” until BenDa or a transport partner receives the physical parcel. If the number is rejected, remove spaces and punctuation, verify every character, and ask the sender to confirm whether the number was replaced after a handoff.
Tracking Number Formats and Examples
BenDa’s public pages describe logistics services but do not publish a universal tracking-number specification or official sample number. Do not infer the service solely from a prefix. BenDa may organize a shipment while a postal operator, commercial carrier or destination partner issues the identifier.
Tracking Number Format
| Identifier family | Normalized pattern | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| BenDa or channel shipment ID | Format is service-specific and not published on the supplied official pages. | ||||||||
View all details for BenDa or channel shipment ID
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| Postal S10-style identifier | Two letters, nine digits including a check digit and a two-letter origin code; example pattern AA#########CC. | ||||||||
View all details for postal S10-style identifier
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| Partner or last-mile ID | Carrier-specific numeric or alphanumeric pattern; no BenDa-wide pattern is published. | ||||||||
View all details for partner or last-mile ID
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Tracking Statuses and Meanings
Status wording depends on the carrier that produced the event. The following lifecycle guide separates electronic preparation from physical acceptance and destination delivery.
Status Quick Lookup
| Status | Meaning | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Label created / pre-advice | Electronic shipment information exists; physical acceptance may not have occurred. | ||||||||
View all details for label created / pre-advice
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| Accepted / received | A carrier, warehouse or postal facility recorded physical receipt. | ||||||||
View all details for accepted / received
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| In transit | The shipment is moving between facilities or transport legs. | ||||||||
View all details for in transit
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| Customs / handoff | The shipment is undergoing import or export processing or changing custodians. | ||||||||
View all details for customs or handoff
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| Out for delivery / delivered | The destination carrier has assigned the parcel to a delivery route or recorded delivery. | ||||||||
View all details for out for delivery or delivered
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Services and Delivery Times
BenDa publishes route and service descriptions rather than a single universal delivery guarantee. The figures below are the published service claims visible on the official route page and should be treated as estimates unless the shipment contract states otherwise.
Service Comparison
| Service | Best for | ||||||
|---|---|---|---|---|---|---|---|
| Commercial express | Cross-border sellers seeking commercial delivery and trackable logistics circulation. | ||||||
View all details for commercial express
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| Postal small parcel | Lower-cost cross-border e-commerce parcels and one-stop fulfillment. | ||||||
View all details for postal small parcel
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| Air-freight lines | Direct and warehouse-supported international e-commerce transportation. | ||||||
View all details for air-freight lines
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| Overseas warehousing | Inventory storage, packing, fulfillment and local delivery preparation. | ||||||
View all details for overseas warehousing
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Delivery Time
| Service or route | Published delivery statement |
|---|---|
| United States line | The official page states 6–12 days for one United States service and 5–10 days for another postal-small-parcel statement. |
| Europe line | 10–15 days to European countries is stated on the official route page. |
| Japan line | 3–5 days to Japan is stated on the official route page. |
| Australia line | The official page describes the China–Australia line but does not publish a numeric delivery window in the supplied text. |
Destination Country Delivery Times
| Destination | Published route estimate |
|---|---|
| United States | 5–12 days, depending on the BenDa service selected; customs and final-mile handoff can extend the journey. |
| European countries | 10–15 days on the published China–Europe line; the official page does not break this into individual countries. |
| Japan | 3–5 days on the published China–Japan line. |
| Australia | China–Australia service is listed, but no numeric country estimate is published in the supplied official text. |
Common Tracking Problems and Solutions
Most tracking problems are resolved by identifying the current custodian and separating a booking event from a physical scan.
Problem & Solution
| Problem or status | First action |
|---|---|
| Invalid number | Remove spaces, compare the label with the seller notice, and ask the sender to confirm the identifier family. |
| No event or label created | Ask whether the parcel was physically handed to BenDa or a partner; electronic pre-advice is not acceptance. |
| No update in transit | Check the last facility and allow for line-haul, customs and partner scan gaps before escalation. |
| Customs delay | Follow the destination customs or carrier request for invoice, identity, tax or product information. |
| Delivery exception or failed delivery | Check the destination carrier’s instructions, address, access details and pickup options. |
| Delivered but not received | Check the doorway, mailbox, reception desk, household members and neighbors, then request proof of delivery from the destination carrier and involve the seller. |
| Lost or damaged | The sender should preserve packaging, photographs, invoice and value evidence and ask BenDa or the contracted carrier which investigation or claim route applies. |
| Returned to sender | Ask the seller for the return reason and whether a corrected address, customs document or new dispatch is possible. |
International Shipping, Customs and Carrier Handoffs
BenDa describes a China-origin supply chain that can combine warehouse handling, air or postal transport, customs processing and destination delivery. Arrival in a destination country does not itself prove customs release.
| Stage | What it means |
|---|---|
| Origin warehouse | BenDa may collect, pack, consolidate and prepare the shipment. |
| Export transport and security | The shipment enters an air, postal or commercial line-haul process; scans can pause between facilities. |
| Customs | Authorities or a customs broker assess the declaration, goods and import requirements. |
| Partner handoff | Electronic pre-advice, physical transfer and the first receiving scan are separate events. |
| Destination last mile | A postal or commercial delivery company may perform final delivery and issue the delivery scan. |
Delivery Management and Post-shipment Options
The supplied BenDa pages describe fulfillment, warehousing and delivery-channel integration but do not publish a consumer self-service interception, address-change, locker, hold-for-pickup or proof-of-delivery program. Requesting such an action should therefore be directed to the seller or the destination carrier shown in the latest event.
Lost, Damaged, Claims, Insurance and Refunds
A tracking inquiry, a carrier investigation, an insurance claim, a postage refund and a marketplace refund are different processes. The public BenDa pages supplied for this guide do not publish filing deadlines, insurance limits or a claim form. The shipper should contact BenDa or the contracted carrier and retain the label, commercial invoice, packaging, photographs and proof of value.
Shipping Restrictions and Special Handling
BenDa’s route page says that certain lines can handle categories including general goods, special goods, magnetic goods, battery goods, liquids and powders. That statement does not replace route-specific acceptance rules, airline restrictions, customs law or destination-country regulations. Obtain written acceptance before shipping regulated or hazardous goods.
| Category | Operational caution |
|---|---|
| Batteries and magnetic goods | Acceptance depends on transport mode, packaging, declarations and destination rules. |
| Liquids and powders | Packaging, classification and customs documentation may be required even where a route advertises flexible acceptance. |
| Special or regulated goods | Ask BenDa for the route’s current prohibited and restricted-goods list before tendering the parcel. |
Customer Service
The official website publishes a telephone contact and a logistics-information inquiry function. Contact the seller first for marketplace orders because the sender controls the shipping contract and can request an investigation.
Customer Service
| Channel | Verified contact or use |
|---|---|
| Official website | BenDa official website; use the site’s logistics-information inquiry and service navigation. |
| Telephone | 18505948985, published in the website footer. The public page does not state hours, time zone or language coverage. |
| Seller or marketplace | Best for delivery promises, replacement, order refunds and initiating a shipper-side inquiry. |
| Destination carrier | Best for local delivery exceptions, proof of delivery, pickup instructions and address-access problems after handoff. |
Prepare the tracking number, order number, sender and recipient details, dispatch date, service or route, last scan, parcel contents, declared value and photographs. Do not send payment-card or identity documents unless the verified carrier or customs authority specifically requires them.
Ecommerce and Business Tracking
BenDa’s official pages describe ERP and WMS integration, automated warehouse operations, order processing, inventory management and cross-channel returns. Those capabilities support merchant fulfillment, but the supplied public pages do not document a current public BenDa tracking API, webhook specification or batch-tracking endpoint.
Developer/API Comparison
| Option | Provider | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Official BenDa integration | BenDa | ||||||||
View all details for official BenDa integration
| |||||||||
| Multi-carrier tracking API | 17TRACK | ||||||||
View all details for the 17TRACK tracking API
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FAQ
Basic FAQs
Enter the shipment number in the logistics-information function on the official BenDa website or use 17TRACK to view available events.
Check the seller’s dispatch email, marketplace order page, shipping label or BenDa shipment notice.
BenDa does not publish one universal public format; the number may be issued by BenDa or a postal, express or last-mile partner.
The first event normally appears after electronic data is created and the parcel receives a physical acceptance or handling scan.
A transport, customs or partner handoff can create a scan gap; check the last facility and ask the seller whether the parcel was physically dispatched.
The official route page states 5–12 days for published United States services, 10–15 days for Europe and 3–5 days for Japan, subject to route and customs conditions.
Review the destination carrier’s instruction, verify the address and contact the seller if a retry or pickup arrangement is needed.
Check the delivery location, household members, reception desk and neighbors, then request proof of delivery from the destination carrier.
Ask the sender to start the appropriate carrier inquiry and preserve the packaging, photographs, invoice and proof of value.
Use the official website or the published telephone number 18505948985; the public page does not state call hours.
Expert FAQs
No. BenDa may organize the cross-border movement while a postal operator, express company or destination partner issues the identifier.
No. Arrival at a gateway or exchange facility is different from customs release; release may require documents, taxes or further inspection.
Electronic pre-advice, physical transfer and the partner’s first receiving scan are separate events, so a partner message may appear before physical acceptance.
The official route page publishes figures for United States, Europe and Japan services and names an Australia route without a numeric estimate in the supplied text.
The supplied public BenDa pages describe ERP and WMS capabilities but do not document a current public tracking API endpoint or authentication method.
No. Address changes, interception and delivery instructions must be handled by the sender, BenDa or the destination carrier where the service permits them.
Tracking API
// BenDa official public tracking API:
// Current public official tracking API not confirmed.
// 17TRACK API documentation:
// https://api.17track.net/en/doc
// POST https://api.17track.net/track/v2.4/register
// Headers:
// 17token: YourKey
// Content-Type: application/json
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
// Confirm the current BenDa carrier code in 17TRACK documentation
// before production use; do not infer it from the brand name.
Sources & References
- BenDa official website — 莆田市奔达物流供应链有限公司. BenDa
- Company introduction — 关于我们. 莆田市奔达物流供应链有限公司
- Air-freight lines and route information — 空运专线. 莆田市奔达物流供应链有限公司
- Commercial express service — 商业快递. 莆田市奔达物流供应链有限公司
- Postal small-parcel service — 邮政小包. 莆田市奔达物流供应链有限公司
- 17TRACK API documentation. 17TRACK
17TRACK is an independent tracking platform and is not affiliated with BenDa.
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