XXD Tracking

Please enter the XXD tracking number to check the latest shipping status.

http://www.xxdexp.com/

TRACK

About XXD

XXD is the public-facing carrier name used on this page for 上海享享达国际物流有限公司, a Shanghai-based cross-border logistics provider. The company supplies international dedicated lines, international express, postal small parcels, and Europe–United States FBA first-leg services for cross-border e-commerce customers.

Verified field	Information
Official name	上海享享达国际物流有限公司
Official website	https://www.xxdexp.com/
Carrier type	Cross-border logistics provider and freight-service integrator using postal and express last-mile partners.
Primary region	China-origin international e-commerce shipments, with published routes to the United Kingdom, United States, Australia, Canada and Europe.
Tracking page	XXD online shipment tracking; the site offers order or waybill tracking.
Founded	2020
Headquarters	Shanghai, China

Carrier Entity Relationships

Entity	Relationship summary
XXD	XXD arranges cross-border transportation and presents shipment tracking for services sold through its logistics operation.
International dedicated lines	International dedicated lines are XXD service products for selected destination markets and are tracked according to the route and downstream provider.
Royal Mail	Royal Mail performs United Kingdom local delivery for the published XXD United Kingdom dedicated-line service.
USPS and local express channels	USPS or another local express channel may perform United States delivery for the published United States dedicated-line service; XXD states that the final channel is arranged by the service.
Australia Post	Australia Post is the stated Australian postal partner for XXD’s China-to-Australia dedicated service.
17TRACK	17TRACK is an independent tracking platform that can aggregate available events for a supported XXD shipment; 17TRACK does not transport the parcel or decide claims.

Quick Answer

Enter the XXD waybill or shipment number on the official XXD website or use 17TRACK. If no result appears, first remove spaces and punctuation, check that you are using a tracking number rather than an order number, and ask the seller whether the parcel has received its first physical scan. 17TRACK is independent and cannot change an address, arrange delivery, issue a refund, or approve a claim.

How to Track XXD Packages

XXD’s website provides online waybill or order tracking, while 17TRACK can provide a consolidated view when the relevant carrier and partner events are supported.

Route	Steps
Official XXD tracking	Open the XXD website, choose the shipment or waybill tracking function, enter the waybill number, and review the available events.
17TRACK tracking	Open 17TRACK, enter the shipment number, allow automatic carrier recognition, and compare the newest event with the seller’s dispatch record.
Finding the number	Check the seller’s dispatch email, marketplace shipment page, XXD receipt, warehouse record or waybill label. An order ID, reference ID and delivery-notice number may not be trackable.
No number or no activation	Ask the seller or shipping agent for the actual waybill number and confirm that XXD has accepted the parcel. A created label is not proof of physical acceptance.

Tracking Number Formats and Examples

XXD’s public pages identify the searchable item as a box number or waybill number, but do not publish one universal character pattern. A number shown in XXD tracking may therefore be a XXD reference, a route-specific partner number, or a downstream postal or express identifier.

Tracking Number Format

Identifier family

Normalized pattern

XXD waybill number

Route-specific alphanumeric or numeric value; use a masked example such as XXD #### ####.

View all details for XXD waybill numbers

Issued by	XXD or the shipping agent that creates the route label.
Typical use	Used by a seller, warehouse or e-commerce customer to locate the shipment in the XXD workflow.
Where seen	Waybill label, dispatch record, seller message or XXD tracking page.
Caveat	A prefix alone should not be treated as proof of a particular service or final-mile carrier.

Partner postal or express number

Partner-defined pattern; preserve the complete value, including any letters and country suffix.

View all details for partner tracking numbers

Issued by	The origin postal operator, destination postal operator or express company may issue the identifier.
Tracking scope	Visibility can change after export, customs processing, handoff or the first destination scan.
Customer scenario	A marketplace buyer may see the downstream number while XXD remains the logistics arranger.
Validation	Use the official XXD tracker or 17TRACK automatic recognition instead of guessing from a prefix.

Order or reference ID

Merchant-defined value such as ORDER ####; it is not automatically a transport identifier.

View all details for order and reference IDs

Issued by	The marketplace, seller or warehouse.
Where seen	Order confirmation, account page or seller support message.
Next action	Request the shipping waybill rather than repeatedly submitting the order ID.

Pro Tip: A number being searchable by XXD does not necessarily mean XXD issued it. Cross-border shipments can show different identifiers at the origin, line-haul and last-mile stages.

Tracking Statuses and Meanings

Status

What it means

Label created / awaiting item

Shipping data exists, but a physical acceptance scan may not yet have occurred.

View all details for pre-shipment status

Lifecycle stage	Pre-shipment.
Responsible party	The seller, warehouse or first transport operator still needs to tender the parcel.
Next step	Wait for acceptance; contact the seller if dispatch was promised but no handover occurred.

Accepted / XXD received

An intake scan indicates that XXD has received the shipment into its operational workflow.

View all details for accepted status

Lifecycle stage	Acceptance and origin processing.
Next step	Sorting, consolidation and transport toward the destination.
Customer action	Keep the receipt and shipment description.

In transit

The parcel is moving through sorting, line-haul, customs or a partner network; scan gaps can occur.

View all details for in-transit status

Responsible party	The operator holding the parcel at the latest physical event.
Next step	Arrival at the next facility or handoff scan.
Customer action	Check the destination address and allow for weekends, holidays and customs processing.

Customs or handover

The shipment is undergoing import or export processing or is moving between XXD and a downstream carrier.

View all details for customs and handover status

Important boundary	Arrival at a customs facility does not itself prove customs release.
Next step	Document review, duty or tax collection, release, or a partner’s first acceptance scan.
Customer action	Provide accurate commercial information through the seller or responsible logistics party if requested.

Out for delivery / Delivered

The downstream delivery operator is attempting delivery or has recorded delivery.

View all details for delivery status

Responsible party	The local delivery carrier shown by the latest event, which may be Royal Mail, USPS, Australia Post or another route partner.
Next step	Delivery, attempted delivery, pickup or return.
Customer action	Check the delivery location, household members, reception desk and local carrier notice.

Services and Delivery Times

XXD publishes route-specific working-day references rather than one universal delivery guarantee. Customs, destination handling, remote areas and partner handoffs can extend the published ranges.

Service Comparison

Service

Best for

United Kingdom dedicated line

Tracked China-to-United Kingdom parcels requiring nationwide local delivery.

View all details for the United Kingdom dedicated line

Coverage	United Kingdom nationwide coverage is stated.
Delivery reference	About 5–8 working days for the United Kingdom line; the United Kingdom fast line states 5–7 working days.
Last mile	Royal Mail performs local delivery for the United Kingdom dedicated line.
Limitation	The United Kingdom dedicated line is described for shipments up to 10 kg.

United States dedicated line

Tracked parcels to the United States, including larger small-parcel consignments.

View all details for the United States dedicated line

Coverage	United States nationwide delivery is stated.
Delivery reference	About 5–8 working days; another United States special-goods route states 7–20 working days.
Last mile	USPS or a local express channel may be arranged for delivery.
Weight condition	The published United States dedicated-line description states a 30 kg limit.

Australia dedicated line

China-origin e-commerce parcels requiring Australian postal delivery.

View all details for the Australia dedicated line

Coverage	Australia-wide delivery is stated.
Delivery reference	About 5–7 working days.
Last mile	Australia Post is identified as the local postal partner.
Service role	The product is described as a direct China-to-Australia international delivery solution.

Europe tracked line

Small tracked e-commerce parcels to European destinations.

View all details for the Europe tracked line

Coverage	Published destinations include the United Kingdom, France, Germany, Poland, Spain, Italy, Netherlands, Belgium, Austria, Switzerland and other European markets.
Delivery reference	Most listed European destinations are quoted at 7–15 working days.
Weight condition	The listed Europe route generally states a 2 kg maximum and a 100 g starting weight.
Limitation	Prices and route conditions are quotation-specific and may change; the published page does not establish a universal guarantee.

Delivery Time

Service	Published delivery standard
United Kingdom dedicated line	5–8 working days; remote areas are excluded from the stated reference.
United Kingdom fast line	5–7 working days.
United States dedicated line	Generally 5–8 working days; one special-goods route is quoted at 7–20 working days.
Australia dedicated line	5–7 working days.
Europe tracked line	7–15 working days for the listed European destinations.

Destination Country Delivery Times

Destination Country / Region	Estimated delivery time range
United Kingdom (GB)	5–10 working days; local partner: Royal Mail.
United States (US)	5–8 working days on the United States dedicated line; 7–20 working days on the special-goods route; local delivery may use USPS or an express channel.
Australia (AU)	5–7 working days; local partner: Australia Post.
Canada (CA)	7–12 working days on the published tracked route.
France, Germany, Poland, Spain, Italy, Netherlands, Belgium, Austria, Switzerland and other listed Europe destinations	7–15 working days on the Europe tracked line; import processing and destination delivery are outside the stated transport reference.

Common Tracking Problems and Solutions

Problem/status shown	Immediate action
Invalid number	Remove spaces, compare the label with the seller record, and request the actual waybill rather than an order ID.
No tracking events	Ask whether XXD has performed an intake scan; label creation alone does not establish acceptance.
Long scan gap or stuck in transit	Check the latest facility and destination address, then ask the seller or XXD contact to investigate the route.
Partner handoff	Treat electronic pre-advice, physical handover and first local acceptance as separate events; wait for the receiving carrier scan.
Customs hold	Confirm declared contents, value and recipient information with the seller; duties or taxes may be payable by the importer.
Address error or failed delivery	Contact the seller or route operator promptly. XXD’s published terms state that incorrect address, refusal or inability to contact the buyer can lead to failed delivery and return-related charges.
Delivered but not received	Check the entrance, mailbox, household members, neighbours, reception desk and local carrier notice; then ask the seller to request delivery evidence.
Lost or damaged parcel	Preserve packaging, invoices and photographs. The shipper should start the route investigation or claim under the applicable XXD service terms.

International Shipping, Customs and Carrier Handoffs

An XXD cross-border shipment normally moves through origin acceptance, export processing, international transport, destination customs and a local delivery partner. A destination arrival scan is not the same as customs release.

Stage	Typical event and customer action
Origin acceptance	XXD or its origin agent receives and scans the parcel; the seller should retain the receipt.
Export processing	The shipment is sorted, consolidated and prepared for export; scan frequency may be lower than domestic parcel networks.
Line-haul and customs	The parcel moves internationally and may undergo export or import checks. Accurate declarations reduce avoidable delays.
Partner handoff	Electronic pre-advice does not prove physical transfer. Responsibility becomes clearer after the destination carrier records its first acceptance or processing scan.
Last mile	Royal Mail, Australia Post, USPS or another route-selected operator delivers the parcel according to the service purchased.

Delivery Management and Post-shipment Options

The public XXD material confirms route arrangement and return conditions, but it does not establish a general consumer self-service system for interception, address changes, delivery holds or scheduled redelivery. Ask the seller or the named last-mile carrier before the parcel reaches final delivery.

Lost, Damaged, Claims, Insurance and Refunds

Process

Use when / filing window

XXD pre-dispatch investigation

For a parcel showing XXD intake but no operational record, subject to the applicable service terms.

View all details for XXD pre-dispatch claims

Who files	The shipper or account customer normally contacts XXD.
Evidence	Cost-value proof, shipment record, platform refund screenshot or replacement waybill.
Published outcome	The published terms describe compensation up to RMB 100 for qualifying confirmed loss, with freight treatment depending on the stage.
Time condition	The published terms accept inquiries within one month after outbound dispatch for the cited routes.

Post-dispatch loss investigation

For a shipment already visible on a service-provider website, under the route’s investigation and compensation conditions.

View all details for XXD post-dispatch claims

Who files	The shipper should contact XXD or the selling account manager.
Evidence	Declaration value proof and shipment documentation.
Exclusions	The cited terms exclude compensation for delivery damage, shortage, returns, inspection, fragile goods, delay and force-majeure events.

17TRACK cannot approve a claim, refund postage, or determine the carrier’s liability. High-value shippers should review insurance options before dispatch.

Shipping Restrictions and Special Handling

Category	Published condition and tracking impact
Declared contents	Gift, accessory or other vague descriptions are rejected; accurate contents and value are required to reduce customs and investigation problems.
Liquids, powders and batteries	Acceptance depends on the selected route. XXD’s material lists special handling or surcharges for some liquids, powders and powered goods; confirm before tendering.
Fragile goods	The published terms place packaging responsibility on the shipper and exclude certain damage compensation.
Size and weight	Published examples include a 25 lb limit and length-plus-girth limit of 274 cm for a United States route; other services have different limits.

Customer Service

Channel	Verified contact/link
Website and tracking	XXD official website; use the online waybill or order tracking function.
Telephone	18971469982; the official contact page identifies this as the service hotline.
Email	3176009496@qq.com; use for shipment documents and written case details.
Address	Shanghai Songjiang District, Jiuting Town, Jiujing Road 898, Building A, Room 102, China.

For a faster escalation, prepare the waybill number, dispatch date, service name, origin and destination address, latest scan, declared contents, value evidence, photographs and any marketplace order record. Recipients should normally begin with the seller because the shipper controls many investigations and claims.

Ecommerce and Business Tracking

Merchants can use the XXD website for individual waybill lookup and 17TRACK for multi-carrier visibility where supported. Standardized status mapping, exception review and WISMO handling should be based on the latest physical event, not solely on label creation or an electronic partner pre-alert.

Developer/API Comparison

Option

Provider

Official carrier tracking

XXD

View all details for the XXD official option

Primary use	Consumer and account-level waybill lookup through the XXD website.
Authentication	The public material identifies online tracking but does not publish developer credentials or an API contract.
Batch and webhook	Use only capabilities supplied directly by XXD under a business agreement.
Documentation	XXD website.

Multi-carrier tracking API

17TRACK

View all details for the 17TRACK option

Primary use	Aggregating shipment events across supported carriers for e-commerce operations.
Authentication	The documented tracking endpoint uses a 17token header.
Batch and webhook	Consult the current 17TRACK API documentation for registration, querying and notification capabilities.
Documentation	17TRACK API documentation.

FAQ

Basic FAQs

1. How do I track my XXD package?

Enter the XXD waybill number on the official XXD website or use 17TRACK to view available shipment events.

2. Where can I find my XXD tracking number?

Look in the seller’s dispatch message, marketplace shipment page, receipt or waybill label.

3. What does an XXD tracking number look like?

XXD uses route-specific waybill identifiers, and the public website does not publish one universal format; use the complete value printed on the shipment record.

4. When will the first XXD tracking event appear?

The first event appears after the relevant operator creates a scan; a shipping label or electronic pre-alert may appear before physical acceptance.

5. Why is my XXD tracking not updating?

The parcel may be between facilities, in customs or awaiting a partner scan; confirm the latest event and ask the seller to investigate when the gap becomes material.

6. How long does XXD delivery take?

Published references include 5–8 working days to the United Kingdom, 5–8 working days on a United States dedicated line, 5–7 working days to Australia and 7–15 working days on listed Europe tracked routes.

7. What should I do after an XXD delivery failure?

Check the address and delivery notice, then contact the seller or the downstream carrier quickly because refusal, incorrect address or unreachable recipients can result in return handling.

8. What should I do if XXD says delivered but I have not received the parcel?

Check the entrance, mailbox, household members, neighbours and reception desk, then ask the seller to request delivery evidence from the last-mile operator.

9. How do I report a lost or damaged XXD shipment?

The shipper should contact XXD with the waybill, value evidence and photographs while retaining the packaging.

10. How can I contact XXD?

Use 18971469982, 3176009496@qq.com or the contact information on the official XXD website.

Expert FAQs

11. Does XXD operate the final-mile delivery itself?

XXD arranges cross-border logistics, while published routes identify Royal Mail, Australia Post, USPS or local express channels as downstream delivery operators.

12. Does a partner scan prove that the partner has received my XXD parcel?

No; electronic pre-advice and physical acceptance are different events, so the first receiving-carrier scan is the stronger handoff indicator.

13. Does arrival in the destination country mean customs has released an XXD shipment?

No; destination arrival can precede customs review, duty or tax assessment and formal release.

14. Who should a marketplace buyer contact about an XXD delay?

The buyer should start with the seller because the shipper or account customer usually controls XXD investigations and replacement decisions.

15. Can 17TRACK change an XXD delivery address?

No; 17TRACK only displays supported tracking data and cannot redirect, hold, refund or claim a shipment.

16. Are XXD delivery estimates guarantees?

No; the published route figures are working-day references, and the supplied XXD material does not establish a universal money-back delivery guarantee.

17. What information is needed for an XXD claim?

Prepare the waybill, cost or declared-value evidence, shipment records, platform refund or replacement evidence and photographs where damage is involved.

Tracking API

// 1. XXD official tracking API
// Current public official tracking API not confirmed.
// Use the official XXD website or request current business documentation.

// 2. 17TRACK API
POST https://api.17track.net/track/v2.4/register
Headers:
  17token: YourKey
  Content-Type: application/json

Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]

// Confirm the current XXD carrier code in 17TRACK documentation
// before sending production requests.