twd logistics Tracking

Please enter the twd logistics tracking number to check the latest shipping status.

654966760@qq.comhttps://www.tongwangda.cn/

TRACK

About TWD Logistics

TWD Logistics(TongWangDa) is the fixed display name used for this carrier page. The supplied official materials identify the operating company as an international freight-forwarding service operator based in Shenzhen, China. TWD Logistics arranges air freight, sea freight, rail transport, dedicated lines, customs services, warehousing and destination delivery for cross-border ecommerce and commercial shipments.

Carrier fact	Confirmed information
Official name	深圳市通旺达国际物流有限公司
Official website	https://www.tongwangda.cn/
Carrier type	International freight forwarder and cross-border logistics operator.
Primary regions	Australia, Canada, the United Kingdom, Europe and the United States, with additional international logistics solutions.
Official tracking entry	TWD Logistics website; choose the site’s tracking function.

Carrier Entity Relationships

Entity	Relationship to TWD Logistics
TWD Logistics	TWD Logistics is the customer-facing logistics operator described by the official website.
Air, sea and rail transport	These are transport modes arranged through TWD Logistics services rather than a single universal parcel network.
Customs and destination delivery providers	TWD Logistics states that it integrates customs resources and destination delivery resources for door-to-door services; the physical party handling a shipment can vary by route.
Official website tracking	The official website provides a tracking entry, but the displayed event sequence depends on the selected route and downstream handling party.
17TRACK	17TRACK is an independent tracking platform that may aggregate available events; it does not transport shipments or decide claims, refunds or address changes.

Quick Answer

Enter the shipment or waybill number supplied by the seller or TWD Logistics into the tracking function on the official website, then compare the result with 17TRACK. If no result appears, first remove spaces and punctuation, check that you are using a shipment number rather than an order number, and ask the sender whether the shipment has been physically handed over.

Pro Tip: A created label or electronic pre-advice is not the same as a physical acceptance scan. The sender is the fastest source for the correct route, service and first handover status.

How to Track TWD Logistics Packages

Use the official website when you need route-specific information, and use 17TRACK when you want an independent view across available transport and last-mile events.

Route	Steps
Official tracking	Open the official website, select the tracking function, enter the shipment or waybill number, submit the query and compare the newest event with the route supplied by the sender.
17TRACK	Open 17TRACK, enter the shipment number, allow automatic carrier recognition where available, and review origin, transport, customs, handover and delivery events.
No number or no result	Ask the seller or shipper for the actual shipment identifier. An order number, invoice number, SKU, reference number or warehouse number may not be trackable.
Number rejected	Check transposed characters, remove spaces and hyphens, avoid reusing an old number, and ask the sender to verify the selected route.

Tracking Number Format

Identifier family

Normalized pattern and use

Forwarder waybill or shipment number

A route-specific alphanumeric or numeric identifier supplied on the booking, label, receipt or shipping notice.

View all details for TWD Logistics shipment identifiers

Issued by	The identifier may be issued by TWD Logistics, an origin transport provider, a customs agent or a destination delivery provider.
Where customers see it	Buyers usually see it in a dispatch message, seller account, label image or warehouse instruction.
Tracking scope	One identifier may cover a freight-forwarding leg while a later identifier covers destination delivery.
Important caveat	The official materials do not publish a single universal prefix, length or checksum rule. A prefix alone should not be used to infer the service.

Order or reference number

A merchant-facing reference used to locate a purchase or booking; it is not necessarily a transport tracking number.

View all details for TWD Logistics order references

Issued by	The seller, warehouse or booking system issues the reference.
Where customers see it	It commonly appears in an order confirmation or commercial document.
Tracking scope	It can identify a transaction without exposing physical scan events.
Important caveat	Send both the reference and the actual shipment number when requesting help.

Services and Delivery Times

TWD Logistics offers route-based international logistics rather than one universal parcel product. Delivery timing depends on transport mode, origin, destination, customs, handover and the selected commercial service.

Service Comparison

Service	Best use
Air freight and air delivery	Faster cross-border movement for ecommerce replenishment and commercial cargo.
Sea freight and sea delivery	Higher-volume shipments where capacity and transport cost are important.
Rail transport	A multimodal option for selected international routes, including European services.
Double-clearance, tax-included door delivery	Cross-border sellers needing arranged export handling, destination customs support and door or warehouse delivery subject to the quotation.
Global express channels	Express-oriented shipments where the selected channel provides accelerated airport and destination handling.

Delivery Time

Service	Published or route-specific timing
Canada air routes	The official service material describes approximately 6–10 working days to collection for specified air channels, followed by destination delivery.
Canada sea routes	The official service material describes approximately 15–23 days for specified sailing stages, with customs and final delivery additional to the stated stage.
Australia, United Kingdom, Europe and United States routes	Timing varies by route, mode, sailing or flight schedule, customs and destination delivery arrangement.

Destination Country Delivery Times

Destination	Route guidance
Australia	Air or sea route; customs clearance and local delivery follow arrival at the destination gateway.
Canada	Air and sea routes are published; the quoted collection or port stage is not the same as final delivery.
United Kingdom	Dedicated-line and tax-included services are listed; customs and final delivery depend on the quotation.
European destinations	Air, sea and rail options are listed; customs data, tax treatment and destination delivery affect the total transit.
United States	Air and tax-included services are listed; destination compliance and local delivery can extend the route.

The official materials do not provide a uniform country-by-country average table. Treat a quotation-specific estimate as an estimate, not a guaranteed delivery date. Weekends, holidays, capacity, weather, cargo documents, address quality, customs inspection and downstream handover can change the final delivery time.

Tracking Statuses and Meanings

Status	Meaning and next action
Label created or shipment information received	A booking or electronic record exists; physical acceptance may still be pending. Ask the sender whether cargo reached the warehouse.
Accepted at warehouse	The shipment has entered an operating point. Packaging, dimensions and documents may be checked next.
Export processing or customs	Export documentation or inspection is in progress. The shipper should provide accurate invoice and declaration details.
In transit	The shipment is moving by the selected air, sea, rail or road leg. Scan gaps can occur between facilities.
Arrived at destination gateway	The shipment reached a destination airport, port or logistics facility; customs release and final delivery may still be pending.
Out for delivery or delivery arranged	A destination delivery party is attempting or scheduling delivery. Confirm address and receiving availability.
Delivered or signed	A delivery event was recorded. If the parcel is missing, check the delivery location, reception desk and household members before contacting the seller.
Exception, held or returned	A document, customs, address, payment, packaging or delivery issue needs attention. The sender should contact TWD Logistics with the shipment number.

Common Tracking Problems and Solutions

Problem or status	Immediate solution
Invalid number	Check the source document, remove punctuation and request the sender’s actual waybill or shipment number.
No tracking events	Allow time for the first physical scan, then ask the sender whether the cargo was handed over and whether the route was entered correctly.
No update during transit	Compare the last event with the route schedule. Air, sea, rail, customs and handover stages can create visibility gaps.
Customs hold	The shipper should check invoice, product description, value, recipient information and any requested compliance documents.
Address or delivery failure	Confirm the complete address with the sender and ask whether the destination delivery party can reattempt or hold the shipment.
Delivered but not received	Check the entrance, reception desk, neighbours and household members; request proof of delivery from the sender or destination delivery party.
Lost or damaged shipment	The sender should preserve packaging, photographs, invoices and value evidence and request a formal transport investigation.
Returned to sender	Ask why the return occurred, whether duties or documents were involved, and whether reshipment is possible.

International Shipping, Customs and Carrier Handoffs

TWD Logistics describes a managed international chain that can include origin collection, warehouse checks, export declaration, air or sea transport, destination customs and final delivery. A destination arrival scan does not by itself prove customs release or final delivery.

Stage	What the customer should know
Origin preparation	The shipper prepares cargo, label, packing list, invoice and declaration information.
Warehouse acceptance	TWD Logistics or an origin facility checks packaging, label condition, dimensions and shipment details.
Export clearance	Export filing and security processing take place before departure; unclear or inaccurate descriptions can delay release.
Line-haul transport	The cargo travels by air, sea, rail or a combined route. Fewer scans can appear during this stage.
Destination customs	Import assessment, tax handling and document review are performed according to destination rules.
Partner handoff and last mile	A destination delivery party may receive the shipment after customs. A new local identifier or a separate event sequence can appear.
Delivery or return	The final party records delivery, an attempted delivery, collection, exception or return.

For European shipments, the official website highlights the importance of recipient type, customs data and tax information. Confirm the exact documentation and tax arrangement in the quotation before dispatch.

Shipping Restrictions and Special Handling

Category	Handling guidance
Prohibited goods	The official service material lists counterfeit goods, weapons, drugs, explosives, dangerous goods and other unlawful cargo among rejected categories.
Liquids, powders and food	Acceptance depends on route, mode, packaging and destination rules; several listed channels reject these categories.
Batteries and magnetic goods	Acceptance differs by flight or service channel. The shipper must declare the product accurately before booking.
Regulated products	Products requiring destination certification, permits or special declarations can be delayed or rejected if documents are incomplete.
Packaging and labels	Cargo should have suitable packaging, a readable label, accurate dimensions and consistent invoice and declaration information.

Customer Service

Channel	Verified contact and best use
Official website	https://www.tongwangda.cn/ — tracking, service information, price inquiry and contact navigation.
Telephone	13798353560 — shipment, quotation and service enquiries.
Email	654966760@qq.com — written enquiries and shipment documents.
Office address	First floor, Building 14, Dayangtian Industrial Zone, Wanfeng Community, XinQiao Street, Bao'an District, Shenzhen, China.

When contacting TWD Logistics, prepare the shipment number, booking or order reference, ship date, origin and destination, service type, latest scan, package description, declared value, photographs and the requested outcome. The sender should normally lead investigations, customs document corrections and transport claims.

FAQ

Basic FAQs

1. How do I track my TWD Logistics package?

Enter the shipment or waybill number on the official TWD Logistics website or use 17TRACK to review available events.

2. Where can I find my TWD Logistics tracking number?

Look in the seller’s dispatch message, label, booking document, warehouse notice or shipping receipt.

3. What does a TWD Logistics tracking number look like?

The official materials describe route-based shipment identifiers rather than one universal format, so use the number supplied for the selected service.

4. When will the first TWD Logistics scan appear?

The first event appears after the shipment enters the relevant warehouse or transport process; label creation alone does not prove physical acceptance.

5. Why is my TWD Logistics tracking not updating?

Air, sea, rail, customs and destination handovers can create scan gaps; ask the sender to verify the latest physical location and route.

6. How long does TWD Logistics delivery take?

Timing depends on service, mode, destination and customs; specified Canada services describe route stages of approximately 6–10 or 15–23 days.

7. What should I do after a TWD Logistics delivery failure?

Confirm the address and receiving arrangements with the sender and ask whether the destination delivery party can reattempt delivery or hold the shipment.

8. What should I do if TWD Logistics shows delivered but I have not received the parcel?

Check the entrance, reception desk, neighbours and household members, then request proof of delivery through the sender.

9. How do I report a lost or damaged TWD Logistics shipment?

The sender should contact TWD Logistics with the shipment number, packaging, photographs, invoice and declared-value evidence.

10. How can I contact TWD Logistics?

Use the official website, call 13798353560 or email 654966760@qq.com with the shipment details.

Expert FAQs

11. Does TWD Logistics operate the aircraft, vessels and final delivery vehicles?

TWD Logistics is described as a freight-forwarding operator that integrates transport, customs and destination resources, so the physical operator can differ by route.

12. Does a TWD Logistics destination arrival scan mean customs has released the shipment?

No; arrival, customs assessment, customs release and final delivery are separate stages and can produce separate events.

13. Can one TWD Logistics shipment have more than one identifier?

Yes; a forwarder waybill can cover the international movement while a destination delivery party uses a separate local identifier.

14. What documents should an ecommerce seller prepare for TWD Logistics?

Prepare an accurate label, packing list, invoice, product description, value, recipient details and any destination certification or declaration required by the route.

15. Can 17TRACK change a TWD Logistics delivery address?

No; 17TRACK only aggregates available tracking information and cannot change addresses, release customs, approve refunds or decide claims.

Tracking API

// TWD Logistics official tracking API:
// Current public official tracking API documentation is not included in the supplied official materials.

// 17TRACK API:
POST https://api.17track.net/track/v2.4/register
Headers:
  17token: YourKey
  Content-Type: application/json

Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]

// Use the current 17TRACK documentation to confirm the carrier code and account requirements.
// 17TRACK is an independent tracking platform and does not operate TWD Logistics shipments.