
TJ-EXP Tracking
Please enter the TJ-EXP tracking number to check the latest shipping status.
About TJ EXP
TJ EXP is an international logistics agency based in Shanghai, China. The company arranges international express, air freight, sea freight, regional line services, domestic logistics, FBA transport, moving services, and selected special-cargo transport. A TJ EXP shipment may therefore be physically carried by a contracted transport or last-mile operator rather than by TJ EXP itself.
| Field | Confirmed information |
|---|---|
| Official name | Shanghai Taojing International Freight Forwarding Co., Ltd. |
| Official website | TJ EXP official website |
| Carrier type | International logistics agency and freight-forwarding provider. |
| Primary region | China-origin domestic and international shipments, including Asia and other international destinations. |
| Tracking page | The official website provides a shipment-tracking entry for registered customers and shipments. |
| Founded | 2016. |
Carrier Entity Relationships
| Entity | Relationship to TJ EXP |
|---|---|
| TJ EXP | TJ EXP arranges transportation and logistics services for domestic and international shipments. |
| Express, air-freight and sea-freight services | These are service categories offered or arranged by TJ EXP; the physical operator can vary by shipment. |
| Origin and destination partners | Contracted transport, customs and last-mile entities may create or continue tracking events after handoff. |
| 17TRACK | 17TRACK aggregates available shipment events and does not operate TJ EXP transportation or approve claims. |
Quick Answer
Use the shipment or waybill number supplied by the sender, seller, receipt, label, or TJ EXP account. Enter it in the official TJ EXP tracking area when available, or use 17TRACK for aggregated events. If there is no result, first check whether the number is an order reference, whether the label has been physically handed over, and whether spaces or punctuation were copied incorrectly.
How to Track TJ EXP Packages
| Route | Steps |
|---|---|
| Official TJ EXP route | Open the official website, choose the tracking function, enter the shipment or waybill number, and preserve the result for follow-up. |
| 17TRACK route | Open 17TRACK, enter the number, allow automatic carrier recognition, and compare the latest event with the seller or TJ EXP record. |
| No number | Ask the seller or sender for the shipment number. An order number, invoice number, payment reference, or customer number may not be trackable. |
| No first scan | Wait for physical acceptance or handoff. Label creation or electronic pre-advice does not prove that TJ EXP or a transport partner has received the goods. |
Tracking Number Formats and Examples
TJ EXP is a logistics agency, so the identifier displayed to a customer can be issued by TJ EXP, an origin transport operator, a postal operator, a contracted express operator, or a destination last-mile provider. A prefix alone should not be treated as conclusive proof of service.
Tracking Number Format
| Identifier family | Normalized pattern and use |
|---|---|
| TJ EXP or agent waybill | A shipment-specific alphanumeric or numeric reference shown on a receipt, label, account record, or seller message; the exact public pattern is not stated on the supplied official pages. |
| Partner-issued parcel number | A carrier-issued identifier may appear after transport booking or handoff. Example format: XX##########; this is a masked pattern, not a live number. |
| Postal S10 identifier | Two letters, eight serial digits, one check digit, and a two-letter country code, such as AA#########BB. The origin postal operator issues it, even when TJ EXP or a partner arranges the shipment. |
| Order or reference number | A merchant-created reference used for sales or customer support. It may not return transport scans. |
Tracking Statuses and Meanings
Status Quick Lookup
| Status | Meaning and next action |
|---|---|
| Label created or pre-advice | Shipment data exists, but physical acceptance may not have occurred. The sender should confirm handoff. |
| Accepted or picked up | A transport party recorded possession. Normal sorting or line-haul movement should follow. |
| In transit | The shipment is moving between facilities or transport stages. Check again after the next expected movement window. |
| Customs or clearance | Authorities or a customs representative are reviewing the shipment. Arrival at customs is not the same as release. |
| Out for delivery | A destination delivery party has assigned the shipment to a delivery route. |
| Delivered | A delivery scan was recorded. Check the address, reception desk, household members, neighbours, and proof of delivery before escalating. |
| Exception or return | A delivery, address, customs, payment, damage, or routing issue requires sender or recipient action. |
Services and Delivery Times
The supplied official material describes service categories rather than a single universal delivery promise. Delivery depends on origin, destination, selected operator, customs, handoff, cargo type, and local delivery conditions.
Service Comparison
| Service | Best for and main condition |
|---|---|
| International express | Documents and parcels requiring an express network; the physical operator and tracking level depend on the booked route. |
| International air freight | Commercial or FBA cargo moved by air with delivery arranged separately or as a combined service. |
| International sea freight | Larger or less time-sensitive cargo; port, customs, consolidation, and final delivery add visibility gaps. |
| Regional lines | Routes serving selected Asian destinations and nearby markets; exact service rules depend on the lane. |
| Domestic logistics | Air, road, direct-line, vehicle, moving, and other domestic arrangements within China. |
Delivery Time
| Service or lane | Published or practical guidance |
|---|---|
| Express arrangements | The official pages describe delivery as route-dependent; a guaranteed date is not established by the supplied evidence. |
| Air freight | Varies with flight space, consolidation, customs, and destination delivery. |
| Sea freight | Varies with sailing schedules, port handling, customs, and final-mile arrangements. |
| Domestic road or air | Varies by origin city, destination region, route, cutoff time, and local operating conditions. |
Destination Country Delivery Times
| Destination region | Planning guidance |
|---|---|
| North America | Use the booked service and destination operator’s estimate; customs and local delivery can extend the window. |
| Europe | Allow time for export, import review, taxes, and destination handoff; no universal TJ EXP range is published. |
| Asia-Pacific | Regional-line and express timing varies by country, route frequency, customs, and final-mile partner. |
| Other international destinations | Confirm the lane-specific quote and operating plan before shipment; a general average would be misleading. |
Common Tracking Problems and Solutions
Problem and Solution
| Problem or status | Immediate action |
|---|---|
| Invalid number | Remove spaces and punctuation, compare the number with the receipt, and ask the sender whether it is an order reference. |
| No tracking events | Confirm label creation, physical handoff, and correct carrier recognition before opening an inquiry. |
| Long gap in transit | Check customs, line-haul, weekends, holidays, and partner handoff; the sender should request a transport inquiry. |
| Address or delivery failure | Contact the sender and destination delivery party promptly; correction or redelivery may be restricted after dispatch. |
| Delivered but missing | Check the delivery location, household, reception desk, neighbours, and proof of delivery, then ask the sender to escalate. |
| Customs hold | Check whether duties, identity information, invoices, permits, or product descriptions are required. |
| Lost or damaged | Keep the packaging and photographs, notify the sender, and use the booked operator’s investigation or claim procedure. |
International Shipping and Handoffs
International Flow
| Stage | What happens and what to do |
|---|---|
| Booking and origin pickup | TJ EXP or its agent creates shipment data and arranges collection. A label is not proof of physical possession. |
| Export processing | The shipment is sorted, consolidated, security-screened, and prepared for international transport. |
| Export customs | Export authorities or representatives review the shipment; missing documents can delay departure. |
| Line-haul | Air, sea, or road transport carries the shipment. Scan gaps can occur between facilities. |
| Destination customs | Import authorities decide release, duties, taxes, inspection, or additional-document requirements. |
| Partner handoff and last mile | A destination operator may receive the parcel and continue delivery scans. The original number may continue or a linked local number may appear. |
Delivery Management
| Option | Practical guidance |
|---|---|
| Address correction | The sender should contact TJ EXP or the booked operator as early as possible; success depends on shipment stage and destination rules. |
| Redelivery or pickup | Ask the destination delivery party whether another attempt or collection is available after a failed delivery. |
| Proof of delivery | Request delivery evidence from the responsible transport or last-mile party when a shipment is marked delivered. |
Claims and Refunds
| Process | Use and evidence |
|---|---|
| Tracking inquiry | Use when an event is unclear or delayed. Prepare the tracking number, booking date, origin, destination, and latest scan. |
| Loss or damage investigation | The sender should contact TJ EXP or the contracted operator and retain packaging, contents photographs, invoices, and value evidence. |
| Merchant refund | A seller or marketplace decides customer reimbursement; 17TRACK cannot approve it. |
Shipping Restrictions
| Category | Handling guidance |
|---|---|
| Chemicals, powders and liquids | TJ EXP lists specialist transport for these categories, but acceptance depends on route, declaration, packaging, and applicable law. |
| Batteries and electronic goods | Declare the contents accurately and obtain route-specific acceptance instructions before dispatch. |
| Perishables or sensitive goods | Confirm temperature, packaging, timing, and destination restrictions with TJ EXP before booking. |
| Prohibited or undeclared goods | May be refused, delayed, returned, inspected, or confiscated under applicable transport and customs rules. |
Customer Service
| Channel | Verified contact and best use |
|---|---|
| Telephone | 021-54478998 or 021-54475232. Use for booking, shipment questions, and service coordination. |
| Complaint line | 18930222726. Use for complaints or escalation after preparing shipment details. |
| Official website | TJ EXP official website. Use the website navigation for service information and account functions. |
Prepare the tracking number, booking date, sender and recipient details, service type, latest scan, contents description, value evidence, photographs, and any customs message. Phone hours and language coverage should be confirmed with TJ EXP before relying on a specific calling window.
Ecommerce and Business Tracking
Businesses should distinguish a TJ EXP account or operational record from a public tracking page and from a multi-carrier tracking API. For order support, normalize the seller order ID, TJ EXP waybill, partner number, destination number, latest event, and handoff status as separate fields.
Developer and API Comparison
| Option | Provider |
|---|---|
| Official TJ EXP integration | TJ EXP |
| 17TRACK multi-carrier API | 17TRACK |
A current public TJ EXP API endpoint and authentication specification are not established by the supplied official pages. Businesses should ask TJ EXP directly about account access, batch submission, notifications, and data retention before implementation.
FAQ
Basic FAQs
Enter the shipment or waybill number on the official TJ EXP website or use 17TRACK to view available events.
Check the sender’s shipping message, receipt, label, account record, or order-support conversation.
It may be numeric or alphanumeric because TJ EXP arrangements can use agency, partner, postal, or destination identifiers.
The first scan normally appears after electronic data is matched with physical acceptance or a partner handoff.
Possible causes include pre-advice, line-haul movement, customs, weekends, or a gap between partner scans; ask the sender to investigate if the delay is material.
Timing depends on service, origin, destination, customs, cargo, and last-mile arrangements, so use the lane-specific estimate rather than a universal promise.
Check the notice and contact the sender or destination delivery party promptly about redelivery, pickup, or address correction.
Check the delivery location, household, reception desk, neighbours, and proof of delivery, then ask the sender to open an inquiry.
Notify the sender, preserve packaging and contents, collect photographs and value evidence, and request the applicable investigation or claim process.
Use 021-54478998, 021-54475232, or the complaint line 18930222726 with the shipment details ready.
Expert FAQs
No. A label or electronic pre-advice records shipment data, while acceptance requires a physical handoff scan or equivalent operational confirmation.
Responsibility usually follows physical custody and the booked contract; the destination operator may control final delivery while TJ EXP or the sender coordinates escalation.
Sometimes. A partner may continue the original identifier or create a linked local number, so both references should be retained.
No. Arrival means the shipment reached a customs stage; release requires the applicable review, documents, duties, and authority decision.
The supplied official pages confirm website and account functions but do not establish a current public TJ EXP API specification; businesses should request integration details directly.
Tracking API
// Current public official TJ EXP tracking API not confirmed.
// 17TRACK API example:
POST https://api.17track.net/track/v2.4/register
Headers:
17token: YourKey
Content-Type: application/json
Body:
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
// Confirm the current TJ EXP carrier code in 17TRACK documentation
// before production use.
Sources and References
- TJ EXP official website. TJ EXP
- International express service information. TJ EXP
- Air freight and delivery service information. TJ EXP
- 17TRACK API documentation. 17TRACK
17TRACK is an independent tracking platform and is not affiliated with TJ EXP.
Track your package
Global express parcel tracking service























