Liuchen Tracking
Please enter the Liuchen tracking number to check the latest shipping status.
About LiuChen
LiuChen(六尘物流) is the public-facing English display name used here for 六尘（深圳）国际物流有限公司, a Shenzhen-based international logistics company focused on Latin American cross-border logistics. The official website describes air and sea freight, Latin America small parcels, overseas warehousing and one-piece fulfillment for cross-border sellers and e-commerce customers.
| Field | Verified information |
|---|---|
| Official name | 六尘（深圳）国际物流有限公司 |
| Official website | https://www.liuchenwl.com/ |
| Carrier type | International logistics provider and freight-forwarding service provider offering cross-border solutions. |
| Primary region | Latin America. |
| Published services | Latin America small parcels, air and sea freight, overseas warehousing and one-piece fulfillment. |
| Address | Wangtang 12th Lane, Yangmei Community, Bantian Subdistrict, Longgang District, Shenzhen, China. |
Carrier Entity Relationships
| Entity | Relationship to LiuChen |
|---|---|
| 六尘（深圳）国际物流有限公司 | This is the Chinese company name shown on the official website and identifies the operating logistics business. |
| Latin America small parcels | Latin America small-parcel logistics is a service category presented by LiuChen for cross-border sellers. |
| Air and sea freight | LiuChen presents air and sea freight as transportation solutions for Latin American trade and e-commerce customers. |
| Overseas warehouses | LiuChen presents overseas warehousing and one-piece fulfillment as part of its cross-border solution. |
| Mercado Libre, Linio and B2W | The official website says LiuChen is an official logistics cooperation partner of these platforms; platform ownership and destination last-mile operations remain separate matters. |
| 17TRACK | 17TRACK can provide an independent tracking interface when events for a shipment are available; 17TRACK does not transport parcels or decide claims. |
Quick Answer
Use the shipment or parcel identifier supplied by the seller or LiuChen, rather than an order number, in the official LiuChen contact or tracking workflow. You can also use 17TRACK to check available events across transport participants. If no result appears, first check the characters, remove spaces or punctuation, confirm that the seller has handed over the parcel, and ask the seller which logistics identifier was actually assigned.
How to Track LiuChen Packages
Tracking begins with the identifier supplied by the shipper. LiuChen’s public website presents a “查询” inquiry entry, while 17TRACK can aggregate available events from recognized logistics participants.
| Path | Action |
|---|---|
| LiuChen inquiry | Open the inquiry entry on the official website, enter the identifier supplied for the shipment, and compare the result with the seller’s dispatch record. |
| 17TRACK | Enter the same identifier on 17TRACK. Review the named logistics participant, latest scan, origin or destination country and any handoff wording. |
| No result | Check for typographical errors, distinguish an order/reference number from a tracking identifier, and ask the seller whether the label is only prepared or the parcel has been physically accepted. |
Marketplace buyers usually find a tracking identifier in the dispatch email, order-shipment page, label image or seller message. An order number identifies a purchase; a reference number identifies a business transaction; neither is automatically a transport tracking number.
Tracking Number Formats and Examples
The supplied official page identifies LiuChen’s Latin America logistics services but does not publish a universal tracking-number specification. A seller-provided identifier may be issued by LiuChen, an origin carrier, a postal operator, a line-haul partner or a destination last-mile provider.
Tracking Number Format
| Identifier family | Normalized pattern and use |
|---|---|
| LiuChen shipment identifier | Use the exact identifier shown by the seller or LiuChen. The public page does not publish a single length, prefix or checksum rule. |
| Partner or postal identifier | A shipment may retain a partner-issued identifier during international movement. A recognizable prefix alone cannot establish the service, issuer or current custodian. |
| Order or reference number | A merchant order or reference ID is used to identify a sale or booking and may not return transport scans. |
Tracking Statuses and Meanings
A tracking status describes the latest data event, not necessarily the physical location at the moment of viewing. Responsibility can move between LiuChen, a transport partner, customs and a destination delivery operator.
Status Quick Lookup
| Status | Meaning |
|---|---|
| Label created / pre-shipment | Shipment data or a label exists, but a physical acceptance scan may not yet have occurred. |
| Accepted / picked up | A logistics participant has recorded receipt; sorting or dispatch normally follows. |
| In transit | The shipment is moving through a transport or sorting stage; scans may be separated by handoffs. |
| Customs or handover | The shipment is being processed by customs or transferred between logistics participants. Arrival at customs is not proof of release. |
| Out for delivery / delivered | A destination delivery operator has scheduled or recorded the final delivery event. Check the delivery location if the parcel is missing. |
| Exception / return | An address, customs, damage, delivery or routing issue needs review; the shipper should contact the responsible logistics provider. |
Services and Delivery Times
LiuChen’s official website groups its offering into Latin America small parcels, air and sea freight, and overseas warehousing with one-piece fulfillment. The website emphasizes tailored B2C solutions and lists weight, customs, price and timing as business advantages, but it does not publish a universal delivery guarantee or destination-by-destination schedule.
Service Comparison
| Service | Best use |
|---|---|
| Latin America small parcels | Cross-border B2C parcels for Latin American e-commerce destinations. |
| Air freight | Air-based international transportation for Latin American trade and e-commerce cargo. |
| Sea freight | Sea-based international transportation where the shipment plan calls for ocean movement. |
| Overseas warehousing and one-piece fulfillment | Storage and individual order fulfillment for cross-border sellers. |
Delivery Time
| Service | Timing guidance |
|---|---|
| Small parcels | Use the destination-specific estimate quoted for the selected Latin America route; timing depends on origin, destination, customs and handoff. |
| Air and sea freight | Use the shipment quotation and route plan. A published universal service standard or money-back guarantee is not stated on the supplied page. |
| Overseas fulfillment | Domestic delivery timing begins after stock is available at the relevant overseas warehouse and an order is released for fulfillment. |
Destination Country Delivery Times
| Destination region | Route guidance |
|---|---|
| Latin America | LiuChen’s public website identifies Latin America as the focus region. Request the route quotation for the specific country, service, customs arrangement and last-mile handoff before promising a delivery date. |
Common Tracking Problems and Solutions
The fastest resolution usually starts with the seller or shipper because the shipper holds the booking, commercial invoice and service details. The recipient should document local delivery and customs messages.
Problem & Solution
| Problem/status shown | Immediate action |
|---|---|
| Invalid number | Copy the identifier again, remove accidental punctuation, and confirm that it is a shipment number rather than an order number. |
| No tracking events | Ask the seller whether the parcel has been physically handed over; label creation alone does not prove acceptance. |
| Long gap or stuck in transit | Check the latest location and handoff wording, then ask the shipper to open an inquiry with the contracted logistics provider. |
| Customs hold | Review destination customs requests and prepare invoice, identity, import or tax information through the responsible party. |
| Delivered but not received | Check the entrance, mailbox, building desk, household members and neighbors; request proof of delivery from the delivery operator and contact the seller. |
| Exception, failed delivery or return | Verify address and delivery instructions immediately. The shipper should ask whether redelivery, pickup or return intervention is available. |
| Loss or damage | Photograph the parcel and packaging, preserve the contents and send tracking, value and dispatch evidence to the shipper for an inquiry or claim. |
International Shipping, Customs and Carrier Handoffs
LiuChen describes an end-to-end Latin America solution, but the physical custodian can change between origin handling, export processing, line-haul, customs and destination delivery. A destination-country scan does not by itself prove customs release or final delivery.
International Flow
| Stage | Typical event and action |
|---|---|
| Booking and origin preparation | LiuChen or its origin logistics network receives shipment data and prepares transport; the buyer should retain the seller’s identifier. |
| Export and line-haul | Cargo moves through export handling and international transportation; scans can pause between facilities. |
| Destination customs | Customs assesses the import shipment. Taxes, documents and restrictions depend on the destination country and shipment contents. |
| Partner handoff and last mile | A destination logistics or delivery participant may receive the shipment. The identifier may remain the same or a local reference may be issued. |
Delivery Management and Post-shipment Options
Address changes, redelivery, pickup, delivery instructions and proof of delivery depend on the destination operator and the contracted service. Ask the shipper to confirm available options before the parcel reaches return processing.
Lost, Damaged, Claims, Insurance and Refunds
A tracking inquiry, a carrier investigation, an insurance claim, a postage refund and a marketplace refund are different processes. The seller or contractual shipper should normally start the transport inquiry and provide the booking and value evidence.
Shipping Restrictions and Special Handling
The admissibility of batteries, liquids, dangerous goods, perishables and controlled products depends on the selected route, transport mode, packaging and destination law. Confirm the current route rules with LiuChen before dispatch; a prohibited or incomplete shipment can be delayed, returned or refused.
Customer Service
The official website publishes a telephone number, an email address and a Shenzhen business address. Prepare the tracking identifier, ship date, origin and destination, service type, latest scan, contents, declared value and photographs where relevant.
Customer Service
| Channel | Verified contact |
|---|---|
| Telephone | 400-8146-9100. Use for shipment or service enquiries; the official page does not state operating hours or a time zone. |
| 925930140@qq.com. Include the tracking identifier and shipment context. | |
| Website | LiuChen official website. Use the published inquiry and contact navigation. |
| Escalation order | Contact the seller or shipper first for booking, claim and refund matters; then contact LiuChen with the shipment evidence. |
Ecommerce and Business Tracking
LiuChen’s website positions its services for cross-border sellers and e-commerce customers, including B2C solutions and one-piece fulfillment. Merchants should retain the LiuChen shipment identifier together with the marketplace order number so customer-service and transport records can be reconciled.
Developer/API Comparison
| Option | Provider |
|---|---|
| Official LiuChen integration | LiuChen |
| Multi-carrier tracking API | 17TRACK |
FAQ
Basic FAQs
Enter the shipment identifier on the LiuChen website inquiry path or use 17TRACK to view available events.
Look in the seller’s dispatch message, marketplace shipment page, label image or logistics booking record.
LiuChen’s supplied public page does not publish one universal pattern, so use the exact identifier supplied for the selected service.
The first scan appears after shipment data is received and a participating logistics operator records a handling event; label creation alone may precede physical acceptance.
A scan gap can occur between origin handling, transport, customs and partner handoff; ask the seller to verify the latest operational record.
Delivery depends on the selected small-parcel, air, sea or fulfillment route, destination, customs and handoff, so use the quoted shipment plan.
Check the address and local delivery notice, then ask the shipper whether redelivery, pickup or return intervention is available.
Check the delivery location, building desk, household members and neighbors, then request proof of delivery from the destination delivery operator.
Preserve the packaging and contents, collect photographs and value evidence, and ask the shipper to open the appropriate transport inquiry or claim.
Use 400-8146-9100, email 925930140@qq.com, or the contact navigation on the official LiuChen website.
Expert FAQs
LiuChen presents itself as an international logistics provider focused on Latin America, offering small parcels, air and sea freight, and overseas warehousing rather than identifying itself on the supplied page as a national postal operator.
No single issuer should be assumed: the identifier can belong to LiuChen or a logistics, postal or last-mile participant, so the seller should confirm the service record.
No; arrival, customs processing and customs release are separate events, and the recipient must follow any destination-country document or tax request.
Electronic pre-advice, physical transfer and the first receiving scan can occur at different times, especially when multiple transport participants handle the route.
No; address changes and delivery intervention must be requested from the seller, LiuChen or the destination delivery participant that controls the shipment.
The supplied official page describes service advantages but does not state a universal money-back delivery guarantee; review the selected quotation and contract.
Tracking API
// Carrier official API: Current public official tracking API not confirmed.
// 17TRACK API: verify the current documentation and account permissions.
// POST https://api.17track.net/track/v2.4/register
// Headers: 17token: YourKey
// Content-Type: application/json
// CARRIER_CODE remains a placeholder until confirmed in current 17TRACK carrier data.
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
Sources & References
- LiuChen official website — 六尘国际物流. 六尘（深圳）国际物流有限公司
- 17TRACK API documentation. 17TRACK
17TRACK is an independent tracking platform and is not affiliated with LiuChen.
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