AUS Tracking
Please enter the AUS tracking number to check the latest shipping status.
About AUS
AUS is an international logistics and forwarding business based in Putian, Fujian, China. Its official website describes commercial international express, international parcel, Middle East line, United States line and related forwarding services. The listed United States line uses sea transport for the first leg and a local delivery partner for the final leg, with customs-related service options.
| Fact | Confirmed information |
|---|---|
| Official name | 启航华硕国际物流有限公司 is shown on the supplied official website. |
| Official website | https://www.asusexp.com/ |
| Carrier type | International logistics and forwarding provider. |
| Primary region | China-origin international shipping, including Europe, the Middle East, the United States and other overseas destinations. |
| Established information | The website states that the business was registered in 2009 in Putian, Fujian. |
Carrier Entity Relationships
| Entity | Relationship summary |
|---|---|
| AUS | AUS is the logistics provider described by the supplied official website. |
| International services | AUS presents international express, international parcel and dedicated-line services as its principal products. |
| Transport partners | Some services use transport or last-mile partners, so a partner event does not necessarily mean that AUS physically accepted the parcel at that scan. |
| 17TRACK | 17TRACK aggregates available tracking events; 17TRACK does not transport parcels or decide claims and refunds. |
Quick Answer
Enter the shipment tracking number supplied by the seller or shown on the AUS shipping record on the official AUS website or in 17TRACK. If there is no result, check the number for spaces or typing errors, confirm that it is a tracking number rather than an order number, and allow time for the first physical acceptance scan.
How to Track AUS Packages
| Step | Action |
|---|---|
| 1 | Copy the tracking number from the seller’s dispatch message, shipping label, receipt or AUS shipment record. |
| 2 | Open the official AUS tracking entry or use 17TRACK’s multi-carrier tracking page. |
| 3 | Submit the shipment identifier without changing its letters or digits. Remove accidental punctuation only when the tracking page instructs you to do so. |
| 4 | Compare the latest event, location and date with the seller’s dispatch date. Contact the seller when the number is absent, incorrect or still inactive. |
An order number identifies a purchase, while a tracking number identifies a shipment. A reference number or label number may help a seller locate an order but may not be searchable as a parcel identifier. If AUS cannot identify the number, ask the sender which transport channel issued it and whether a destination-partner number exists.
Tracking Number Formats
The supplied official page does not publish a single universal AUS number pattern. The safest identification method is the official tracking page or 17TRACK automatic carrier recognition rather than a prefix-only assumption.
Tracking Number Format
| Identifier family | Normalized pattern and use | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| AUS shipment identifier | Use the exact alphanumeric identifier supplied by AUS or the seller; a masked example is TRACK########. The official page does not state a fixed length or prefix. | ||||||||
View all details for AUS tracking identifiers
| |||||||||
Tracking Statuses and Meanings
| Status | Lifecycle meaning | ||||||
|---|---|---|---|---|---|---|---|
| Shipment information received | Pre-shipment data exists; the physical parcel may still be with the sender. | ||||||
View responsibility and next action for shipment information received
| |||||||
| In transit | The shipment is moving through sorting, line-haul or an intermediate facility. | ||||||
| Customs or handoff | The shipment is undergoing border processing or transfer to another logistics party; arrival at customs is not proof of release. | ||||||
| Out for delivery | A destination delivery agent has assigned the shipment to a delivery route. | ||||||
| Delivered | A delivery scan was recorded. Check the delivery location and contact the sender if the parcel cannot be found. | ||||||
| Exception or returned | An address, access, customs, damage or other disruption requires resolution; the shipment may be held or sent back. | ||||||
Services and Delivery Times
Service Comparison
| Service | Best documented use |
|---|---|
| International express | Speed-sensitive international commercial shipments requiring shipment tracking. |
| International parcel | Lower-cost international parcel movement with tracking availability described by the official page. |
| Middle East line | China-origin shipments routed through a regional transfer center and destination delivery network. |
| United States line | China-origin shipments using a sea first leg, customs-related service and destination last-mile delivery. |
Delivery Time
| Service | Published timing information |
|---|---|
| United States line | The official page states 25–35 days to receipt; the applicable counting method and exceptions should be confirmed for the shipment. |
| Other services | Timing depends on origin, destination, selected channel, customs and destination delivery operations. |
Destination Country Delivery Times
| Destination | Guidance |
|---|---|
| United States | The official AUS page publishes 25–35 days for its United States line. Customs and last-mile processing can affect the actual result. |
| Europe and other listed regions | The official page lists numerous European destinations and Middle East, South Asia and African coverage, but does not publish a country-by-country delivery table. |
Common Tracking Problems and Solutions
| Problem or status | First response |
|---|---|
| Invalid number | Copy the identifier again, remove an order-number mix-up and ask the seller to verify the carrier channel. |
| No tracking events | Allow time for acceptance or export scanning, then ask the sender whether the parcel was physically handed over. |
| Long period without updates | Check both AUS and 17TRACK, consider customs or partner handoff gaps, and ask the seller to open the appropriate inquiry. |
| Delivery exception | Review address, access and customs messages; the recipient should follow the destination delivery instructions. |
| Delivered but missing | Check the entrance, mailbox, household members, reception desk and neighbours; then request delivery evidence and contact the seller. |
| Loss or damage | Keep packaging and photographs, preserve invoices and ask the sender which inquiry or claim process applies to the purchased service. |
International Shipping and Handoffs
| Stage | What it means |
|---|---|
| Origin collection | The sender prepares the parcel and a logistics party records acceptance or shipment data. |
| Export processing | The parcel is sorted and prepared for international transport and export formalities. |
| Line-haul transport | The parcel travels through the selected international transport channel. |
| Customs | Authorities may inspect documents, assess import charges or request information; arrival at customs is not the same as release. |
| Partner handoff | A destination logistics party may receive the parcel. The original number can remain visible, and a second last-mile identifier may also appear. |
| Final delivery | The destination delivery network performs routing, delivery, pickup or return handling. |
Customer Service
| Channel | Best use |
|---|---|
| Official website | Open the AUS website for the website’s tracking, quotation and contact entries. |
| Seller or shipper | Use the seller first for an incorrect number, dispatch confirmation, refund request or claim initiation. |
| 17TRACK | Use 17TRACK to consolidate available events across the shipment lifecycle; it is not the transport operator. |
Prepare the complete tracking number, shipment date, origin and destination, service type, latest scan, recipient address, contents description and any photographs or value documents before requesting help.
Ecommerce and Business Tracking
Businesses can use the AUS website for shipment-level operations and 17TRACK for multi-carrier visibility where supported. The supplied official evidence does not describe a public AUS developer API, batch endpoint or webhook product.
Developer/API Comparison
| Option | Provider | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Official carrier integration | AUS | ||||||||
View all details for the official carrier integration
| |||||||||
| 17TRACK API | 17TRACK | ||||||||
View all details for the 17TRACK API
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FAQ
Basic FAQs
Enter the shipment tracking number on the official AUS website or use 17TRACK to view available events.
Look in the seller’s dispatch message, shipping label, receipt or shipment record.
AUS does not publish one universal public format on the supplied page, so use the complete identifier provided for the selected service.
The first event normally appears after shipment data is created or the parcel receives a physical acceptance scan; those events are not identical.
A scan gap can occur during collection, export processing, international transport, customs or partner handoff; ask the seller to verify the shipment if the gap continues.
The official page states 25–35 days for the United States line, while other services depend on route, customs and destination handling.
Review the exception message and address, then follow the destination delivery instructions or ask the seller to coordinate with AUS.
Check the delivery location, household members, reception desk and neighbours, then request delivery evidence and contact the seller.
Keep the packaging and photographs and ask the sender to start the inquiry or claim route applicable to the purchased service.
Use the contact entry on the official AUS website, or ask the seller to coordinate support using the shipment record.
Expert FAQs
No. Shipment information or label creation can precede physical acceptance, so look for an acceptance or facility scan.
Yes, an international shipment may retain its original identifier while a destination delivery partner assigns another identifier.
No. Arrival indicates presentation or processing; release requires completion of the applicable customs procedure.
17TRACK aggregates available tracking events from AUS and other logistics networks but cannot control custody, delivery or post-shipment remedies.
Businesses can review the current 17TRACK API documentation for supported multi-carrier tracking; a public AUS API is not described in the supplied official material.
Tracking API
// 1. Current public official AUS tracking API: no public endpoint is described
// in the supplied official-site evidence.
// 2. 17TRACK API: use the current documentation and an active API token.
POST https://api.17track.net/track/v2.4/register
17token: YourKey
Content-Type: application/json
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
// Confirm the current AUS carrier code in 17TRACK documentation before production use.
Sources & References
17TRACK is an independent tracking platform and is not affiliated with AUS.
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