JFLY Tracking
Please enter the JFLY tracking number to check the latest shipping status.
About Jfly
Jfly is the locked display name for 飞江国际, operated by 广东飞江国际物流有限公司. The company describes itself as a China-based international logistics provider focused on door-to-door cross-border logistics, large-parcel dedicated lines and agency express services. Its published address is in Chancheng District, Foshan, Guangdong, China.
| Fact | Confirmed information |
|---|---|
| Official name | 广东飞江国际物流有限公司; the website uses 飞江国际 as the short company name. |
| Official website | https://gdjfly.com/ |
| Carrier type | International logistics provider, freight-forwarding and agency-express operator. |
| Primary region | China-origin international door-to-door logistics, including Europe, Russia, Central Asia, Australia, the United Kingdom, North America, the Middle East, Southeast Asia and Japan/Korea routes. |
| Tracking page | The official website exposes a 轨迹查询 / tracking entry, but the supplied page evidence does not provide a stable public tracking URL. |
| Founded | The official About page states that the company was established in 2023. |
| Headquarters | Room 309, Building A, Songlang Technology Park, No. 21 Qingke Street, Zhangcha Subdistrict, Chancheng District, Foshan, Guangdong, China. |
Carrier Entity Relationships
| Entity | Relationship to Jfly |
|---|---|
| 广东飞江国际物流有限公司 | This is the legal company identified by the official website behind the Jfly display identity. |
| Land dedicated lines | Jfly lists Europe, Russia and Central Asia land routes as dedicated-line services. |
| Sea-air dedicated lines | Jfly lists routes to Australia, the United Kingdom, Europe, the United States, Canada, Mexico, the Middle East, Southeast Asia and Japan/Korea. |
| DHL, UPS, FedEx, TNT, EMS and Aramex | Jfly lists these brands under express services, indicating agency or channel cooperation rather than ownership of those networks. |
| 17TRACK | The Jfly website links to 17TRACK; 17TRACK is a separate tracking platform and does not operate Jfly transportation. |
Quick Answer
Use the shipment or tracking number supplied by Jfly or the seller. Enter it in the tracking area on the official Jfly website when available, or use 17TRACK for multi-carrier event aggregation. An order number, product SKU or payment reference is normally not a transport identifier. If no result appears, check every character, remove spaces and hyphens, confirm that the seller has handed over the shipment, and ask the seller which partner actually issued the number.
How to Track Jfly Packages
Jfly tracking depends on the route and the transport partner selected for the shipment. A tracking number may first appear in a seller’s dispatch message, Jfly shipping paperwork or a partner-carrier label.
| Path | Steps and limitation |
|---|---|
| Official Jfly website | Open the official website, choose the 轨迹查询 tracking function, enter the shipment identifier and review the latest available event. The supplied official pages do not document a universal number format. |
| 17TRACK | Open 17TRACK, paste the number, allow automatic carrier detection or select Jfly when available, then compare event timestamps and handoff carriers. |
| Seller or shipper | Ask the seller for the actual transport number, service route, origin handoff date and destination partner. This is the correct path when the number is an order reference or has not been activated. |
Do not confuse an order number, reference number, label number, delivery notice number and tracking number. A label-created event means data was prepared; it does not prove that Jfly or a partner physically received the parcel.
Tracking Number Formats and Examples
The official Jfly pages list routes and partner services but do not publish a single universal Jfly tracking-number specification. Jfly shipments may therefore use a Jfly reference, a dedicated-line identifier, or a partner-issued express or postal number. The examples below are deliberately masked.
Tracking Number Format
| Identifier family | Masked pattern and use |
|---|---|
| Jfly shipment reference | Format and length are route-specific in the published evidence. It is normally supplied by Jfly or the seller for customer service and shipment lookup. |
| Dedicated-line identifier | An alphanumeric or numeric route identifier may be used for land or sea-air logistics; the official pages do not publish a normalized pattern. |
| Express partner number | A masked partner format such as 1Z## #### #### #### ##, ########## or an alphanumeric courier identifier can be issued by DHL, UPS, FedEx, TNT, EMS or Aramex. The partner, not necessarily Jfly, controls that number. |
| Postal S10 number | A masked structure such as AA#########CC may be issued by an origin postal operator. A destination postal operator may continue displaying it after handoff. |
| Order or reference ID | A seller-generated value such as ORDER-#### is not automatically a transport tracking number and may not produce carrier scans. |
Do not infer a service solely from a prefix. Ask the shipper which entity issued the identifier and whether the number is for the first-mile, line-haul, customs, last-mile or commercial order system.
Tracking Statuses and Meanings
Jfly status wording can differ by route and partner. The operational meaning depends on whether the event is an electronic pre-advice, a physical scan, a customs event or a last-mile scan.
Status Quick Lookup
| Status | Meaning and next action |
|---|---|
| Label created / pre-advice | Shipment data exists but physical acceptance may not have occurred. The seller should confirm handover. |
| Accepted / picked up | A Jfly facility or identified partner recorded possession. Follow the next sorting or departure event. |
| In transit | The shipment is moving through line-haul or sorting. A scan gap can occur between facilities. |
| Customs or destination handoff | The shipment is being presented to customs or transferred to a destination operator; arrival at customs is not release. |
| Out for delivery | The last-mile operator has assigned the parcel to a delivery run. Check local delivery instructions. |
| Delivered | A delivery scan was recorded. If the parcel is missing, check safe places, reception, neighbours and the local operator before asking the seller to investigate. |
| Exception or return | An address, customs, damage, refusal or delivery issue requires action. The shipper should contact Jfly or the responsible partner. |
Services and Delivery Times
The official service pages confirm route categories, but they do not publish a universal delivery timetable or guarantee for each destination. Obtain a route quotation before dispatch and treat any seller-provided date as an estimate unless the written service terms say otherwise.
Service Comparison
| Service | Best fit and confirmed coverage |
|---|---|
| Land dedicated lines | Large or commercial shipments to Europe, Russia and Central Asia; route-specific tracking and conditions apply. |
| Sea-air dedicated lines | Cross-border shipments to Australia, the United Kingdom, Europe, the United States, Canada, Mexico, the Middle East, Southeast Asia and Japan/Korea. |
| Agency express | Express shipments using listed partner channels including DHL, UPS, FedEx, TNT, EMS and Aramex. |
| Oversized cargo | Oversized shipments to the United States, Europe and Australia; dimensions, chargeable weight and route acceptance require a quotation. |
Delivery Time
| Service type | Published delivery position |
|---|---|
| Land dedicated lines | Route-specific quotation required; no universal public day range or guarantee is stated on the official service page. |
| Sea-air dedicated lines | Route-specific quotation required; customs, line-haul and last-mile handoff affect the estimate. |
| Agency express | The selected express partner’s service standard controls the estimate; Jfly’s page does not publish one combined timetable. |
| Oversized cargo | A shipment-specific estimate is required because dimensions, routing and destination handling vary. |
Destination Country Delivery Times
| Destination or route | Service and planning guidance |
|---|---|
| United States, Canada and Mexico | Jfly lists sea-air and oversized routes. Request a destination-specific estimate and confirm the last-mile partner and customs documents before dispatch. |
| United Kingdom and Europe | Jfly lists sea-air routes and Europe land routes. Confirm whether the shipment is routed by land, sea-air or an agency express channel. |
| Russia and Central Asia | Jfly lists dedicated land lines. Ask which border, transit and destination delivery arrangements apply. |
| Australia and New Zealand | Jfly lists Australia sea-air and oversized services. Confirm import paperwork, dimensions and final-mile arrangements. |
| Middle East, Southeast Asia and Japan/Korea | Jfly lists these destinations for sea-air lines. Obtain a route quotation because the official page does not publish country-level day ranges. |
The official evidence supports destination coverage, not a reliable country-by-country average. Customs processing, weekends, holidays, address quality, oversized handling, weather, peak season and partner handoffs can extend an estimate.
Common Tracking Problems and Solutions
Problem & Solution
| Problem or status | First action |
|---|---|
| Invalid number | Remove spaces and punctuation, compare characters with the seller’s message, and ask whether it is an order ID rather than a tracking number. |
| No tracking event | Confirm label creation, allow the first physical handover scan, and ask the shipper which carrier issued the number. |
| Long scan gap or stuck in transit | Check the last physical location and route; ask the shipper to contact Jfly or the responsible partner when the route-specific service threshold is reached. |
| Customs hold | Check for an importer request, tax or document notice. The importer or shipper must provide the requested information. |
| Delivery exception or address error | Contact the seller or local delivery operator promptly; Jfly cannot guarantee that a late address correction will be accepted. |
| Delivered but missing | Check the delivery photo or proof of delivery if available, safe places, reception, household members and neighbours, then ask the seller to open an inquiry. |
| Lost or damaged | Keep packaging and contents, photograph damage, preserve invoices and contact the shipper because the contracting party normally starts a transport investigation or claim. |
| Returned to sender | Ask the shipper for the return reason and whether re-delivery, correction or a new shipment is possible. |
International Shipping, Customs and Carrier Handoffs
Jfly’s international model can involve dedicated-line transport and agency express channels. The party shown in a scan may change during export, line-haul, customs and last-mile delivery; a partner scan does not by itself prove that Jfly has physically received the parcel.
| Stage | Responsibility and customer action |
|---|---|
| Origin preparation | The seller, shipper or Jfly channel prepares shipment data and packaging. A pre-advice scan is not physical acceptance. |
| Origin collection and export | Jfly or an appointed origin partner receives, sorts and moves the shipment toward export processing. |
| Line-haul | Land, sea-air or express transport moves the shipment between gateways. Scan gaps are possible. |
| Customs | The relevant customs authority assesses the import or export declaration. Arrival at customs is not customs release. |
| Partner handoff | A destination carrier may receive electronic pre-advice before physical possession. The first acceptance scan is stronger evidence of handoff. |
| Last mile | The destination operator delivers, holds, returns or records an exception. The recipient should follow local instructions and contact the seller for escalation. |
Delivery Management and Post-shipment Options
The supplied Jfly pages confirm a contact form and customer-service channels but do not document a self-service public system for interception, address changes, delivery holds, lockers, proof-of-delivery retrieval or guaranteed redelivery. Requesting party and eligibility depend on the contracted route and last-mile operator.
Lost, Damaged, Claims, Insurance and Refunds
A tracking inquiry, transport investigation, insurance claim, postage refund and marketplace refund are separate processes. The shipper should normally contact Jfly because the shipper holds the booking and commercial evidence. Keep the tracking number, booking documents, invoices, declared value, packaging and photographs. The official pages supplied do not publish a universal filing deadline or claim form.
Claims and Refunds
| Process | Use and evidence |
|---|---|
| Tracking inquiry | Use when an event is unclear or missing; provide the number, shipment date, route and latest scan. |
| Loss or delay investigation | The shipper asks Jfly or the contracted partner to investigate; preserve booking records and correspondence. |
| Damage claim | Provide photographs, packaging, contents description, invoice and value evidence; do not discard packaging before instructions. |
| Marketplace refund | The buyer requests a seller or platform remedy; 17TRACK cannot approve or issue that refund. |
Shipping Restrictions and Special Handling
Acceptance rules depend on the selected route, transport mode, destination law and partner. Obtain written acceptance before sending batteries, liquids, dangerous goods, perishables or oversized cargo.
Shipping Restrictions
| Category | Practical implication |
|---|---|
| Dangerous goods | May be prohibited or require specialist handling, declarations and packaging. Acceptance must be confirmed before booking. |
| Batteries and liquids | Transport mode and destination rules may restrict them and can cause rejection or delay. |
| Perishable goods | Transit and customs delays create spoilage risk; confirm whether the route accepts the goods. |
| Oversized cargo | Dimensions and chargeable weight require route quotation and may change the handling process. |
Customer Service
| Channel | Verified contact and best use |
|---|---|
| Phone | 18125735812; use for shipment questions and route escalation. The official page lists Monday–Friday, 09:00–17:00, but does not state a time zone. |
| jflylogistics@163.com; include the shipment number, ship date, route, latest scan and requested remedy. | |
| Online contact | Jfly contact page; use the online message form for a written inquiry. |
| Address | Room 309, Building A, Songlang Technology Park, No. 21 Qingke Street, Zhangcha Subdistrict, Chancheng District, Foshan, Guangdong, China. |
For the fastest escalation, contact the seller first for marketplace shipments, then Jfly or the named express partner. Prepare the tracking number, booking date, origin and destination, service route, latest event, address, contents description, value evidence and damage photographs.
Ecommerce and Business Tracking
Merchants should store the Jfly booking reference, partner tracking number, order number and destination last-mile number as separate fields. This prevents a partner number from being mistaken for a Jfly-issued identifier and supports customer-service investigations.
Developer/API Comparison
| Option | Provider | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Official Jfly channel | Jfly | ||||||||
View all details for the official Jfly channel
| |||||||||
| Multi-carrier API | 17TRACK | ||||||||
View all details for the 17TRACK API
| |||||||||
Frequently Asked Questions
Basic FAQs
Enter the transport number on the official Jfly tracking function or use 17TRACK to aggregate available events.
Check the seller’s dispatch message, Jfly shipping paperwork, invoice or partner-carrier label.
Jfly does not publish one universal public format; a shipment may use a route reference or a number issued by an express or postal partner.
The label may have been created before physical handover, the number may be wrong, or the partner may not have posted its first scan.
Delivery time is route-specific because Jfly offers land, sea-air, express and oversized services; request a destination quotation rather than relying on a universal number of days.
Review the last physical scan, allow for line-haul or customs visibility gaps, and ask the shipper to escalate through Jfly or the named partner when the route’s service threshold is exceeded.
Check the address and delivery notice, then contact the seller and destination delivery operator to ask whether another attempt or collection is possible.
Check safe places, reception, household members and neighbours, then request proof of delivery or a carrier inquiry through the seller.
The shipper should contact Jfly with the tracking number, booking evidence, value proof, photographs and original packaging.
Use 18125735812, jflylogistics@163.com or the official contact page, and include the number and latest scan in the first message.
Expert FAQs
No. It confirms electronic shipment data, while an acceptance or pickup scan provides stronger evidence that Jfly or a partner physically received the parcel.
The selected express or postal partner may issue the transport number even when Jfly arranged the shipment; ask the shipper to identify the issuing carrier.
No. Arrival means the shipment has reached a customs process; release may require documents, duties, taxes or an inspection decision.
Jfly’s published pages identify route coverage but do not publish a universal country-by-country average, so merchants should obtain a route quotation and record the selected service.
No. Address corrections, delivery holds and redelivery requests must be handled by Jfly, the shipper or the responsible destination operator.
Tracking API
// Official Jfly tracking API:
// Current public official tracking API not confirmed.
// 17TRACK API reference:
// POST https://api.17track.net/track/v2.4/register
// Headers: 17token: YourKey
// Content-Type: application/json
// Confirm the current Jfly carrier code in your 17TRACK account documentation
// before replacing CARRIER_CODE.
fetch("https://api.17track.net/track/v2.4/register", {
method: "POST",
headers: {
"17token": "YourKey",
"Content-Type": "application/json"
},
body: JSON.stringify([
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
])
});
Sources & References
- Jfly official website — 飞江国际. 广东飞江国际物流有限公司
- About Jfly — 关于我们. 广东飞江国际物流有限公司
- Jfly services — 主营业务. 广东飞江国际物流有限公司
- Land dedicated lines — 陆运专线. 广东飞江国际物流有限公司
- Sea-air dedicated lines — 海空专线. 广东飞江国际物流有限公司
- Express services — 快递服务. 广东飞江国际物流有限公司
- Oversized cargo — 超大件. 广东飞江国际物流有限公司
- Jfly contact page — 联系我们. 广东飞江国际物流有限公司
- 17TRACK API documentation. 17TRACK
17TRACK is an independent tracking platform and is not affiliated with Jfly.
Track your package
Global express parcel tracking service
