About Target
Target is a U.S. general merchandise retailer operated by Target Corporation. Customers can shop on Target.com, in the Target app, and in stores for shipped orders, same-day delivery where available, Order Pickup, Drive Up, and orders involving selected third-party Target Plus partners. Official website: https://www.target.com.
| Field | Target information |
| Official name | Target |
| Official website | https://www.target.com |
| Brand type | U.S. retailer with online retail, stores, pickup services, same-day options, and selected marketplace partner listings. |
| Order system | Target account, Target app, order confirmation emails, order details, and guest order lookup when supported by the order information. |
Brand Entity & Order Ownership
| Entity / order party | Role in the order |
| Target | Displays order records, pickup options, delivery status, returns entry points, and customer support paths. |
View all details for Target| What it controls | Target account order details, eligible cancellation or return workflows, pickup readiness messages, refund processing for eligible Target-managed transactions, and marketplace policy handling where applicable. |
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| What it cannot control | Carrier scans after handoff, weather, carrier network delays, and every action by independent delivery networks or Target Plus sellers. |
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| Why it matters to tracking | The Target order page is the first place to confirm whether an order has shipped, split, been prepared for pickup, or requires seller/platform help. |
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| Buyer account | Stores the order history and contact information used for official order updates. |
View all details for buyer account| What it controls | Login access, saved email, phone number, shipping address before restricted change windows, and notification preferences. |
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| What it cannot control | Carrier route decisions, package custody, or refund approval when a case needs review. |
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| Why it matters to tracking | If the email or phone number does not match the order, guest and gift tracking can be limited. |
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| Target Plus seller or merchant | May fulfill selected marketplace items sold by a third-party partner on Target.com. |
View all details for Target Plus seller or merchant| What it controls | Item availability, preparation, shipment handoff, and sometimes the carrier tracking details for seller-fulfilled items. |
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| What it cannot control | Target account authentication, the buyer payment account, or carrier scans after pickup. |
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| Why it matters to tracking | The seller name and order line matter when one Target order contains items from different fulfillment parties. |
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| Carrier or last-mile provider | Transports the package and publishes scan events when carrier tracking exists. |
View all details for carrier or last-mile provider| What it controls | Acceptance scans, transit updates, delivery attempts, proof of delivery where offered, and some delivery instruction tools. |
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| What it cannot control | Target refund decisions, seller replacements, or order edits inside a Target account. |
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| Why it matters to tracking | 17TRACK and carrier websites usually need the carrier tracking number, not the Target order number. |
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| 17TRACK | Independent tracking platform for carrier tracking numbers when tracking data is available. |
View all details for 17TRACK| What it controls | Carrier detection and display of available logistics events for supported tracking numbers. |
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| What it cannot control | Private Target order details, address changes, cancellations, returns approval, refunds, or seller communication. |
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| Why it matters to tracking | Use 17TRACK after you have a carrier tracking number from Target, a Target email, a seller message, or the carrier. |
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Quick Answer
To track a Target order, sign in at Target.com or the Target app, open Purchases or Orders, select the order, and check the shipment, delivery, pickup, or return status. If Target shows a carrier tracking number, you can also enter that number on the carrier website or 17TRACK.
If there is no tracking number, the order may still be processing, it may be a pickup or same-day order, it may be split into multiple shipments, or a Target Plus seller may not have uploaded carrier tracking yet. 17TRACK cannot search private Target order records or convert a Target order number into carrier tracking.
Pro Tip: Treat the Target order number and the carrier tracking number as different identifiers. Use Target for order ownership, payment, pickup, returns, and refunds; use 17TRACK or the carrier for package movement after a carrier tracking number is available.
How to Track Target Orders
Start with the official Target order page because it shows whether the order is processing, ready for pickup, shipped, split into packages, delivered, returned, or waiting for seller action.
Tracking Path Comparison
| Tracking path | Use when |
| Target account or app | You bought while signed in or can access the purchase in your Target account. |
View all details for Target account or app| Identifier needed | Target login, order history, or matching order information. |
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| What you can see | Order status, shipment status, pickup readiness, cancellation or return eligibility, and carrier tracking if available. |
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| Best next step | Open the order, check each shipment or item line, and copy the carrier tracking number if one appears. |
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| Important limitation | Some status text is order-level and does not mean the carrier has scanned the package. |
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| Order email or SMS | You have the confirmation, shipped, pickup, delivery, or return email from Target. |
View all details for order email or SMS| Identifier needed | Email address or phone number used on the order, plus the message link or order number. |
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| What you can see | Confirmation, shipment notice, estimated delivery, pickup instruction, or return label information depending on message type. |
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| Best next step | Use the official message link and avoid entering credentials through forwarded or suspicious links. |
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| Important limitation | Email links may not expose full tracking if you are not the account holder. |
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| 17TRACK | You have a carrier tracking number for a shipped Target package or return package. |
View all details for 17TRACK| Identifier needed | Carrier tracking number, not the Target order number. |
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| What you can see | Available carrier scan events and delivery status from supported carriers. |
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| Best next step | Enter the tracking number, confirm the detected carrier, and compare the latest scan with the Target order page. |
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| Important limitation | 17TRACK cannot access private Target account data, change delivery, or issue refunds. |
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| Carrier website | Target provides a carrier name and tracking number. |
View all details for carrier website| Identifier needed | Carrier tracking number and sometimes destination ZIP code for delivery management tools. |
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| What you can see | Carrier scans, delivery attempts, proof of delivery options, and some address or delivery preference tools. |
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| Best next step | Use carrier delivery tools for delivery instructions if available, but return to Target for order or refund issues. |
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| Important limitation | The carrier usually cannot replace items or approve Target refunds. |
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| Guest, gift, or recipient route | You did not buy from your own Target account or received a gift shipment. |
View all details for guest, gift, or recipient route| Identifier needed | Order email, gift receipt, order number, recipient information, or the buyer’s shared tracking link. |
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| What you can see | Limited order, gift, pickup, or return information depending on what Target permits for that order. |
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| Best next step | Ask the buyer for the carrier tracking number or official order link if Target cannot verify you. |
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| Important limitation | Privacy rules may prevent a recipient from seeing the buyer’s full order and payment information. |
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Official steps: sign in to Target, open Purchases or Orders, select the order, review each item or shipment, use Track Package or Order Status where shown, and check whether the order was split into multiple shipments with separate tracking numbers.
Order Numbers, Tracking Numbers and Where to Find Them
A Target order number identifies the purchase inside Target. A carrier tracking number identifies a physical shipment after a carrier or delivery network has tracking data. They are not interchangeable.
Identifier & Tracking Number Guide
| Identifier type | Where users find it |
| Target order number | Order confirmation email, Target account, Target app, or guest order information. |
View all details for Target order number| Looks like / example | Use a masked example such as Target order #######; Target can change display formats. |
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| Who issues it | Target order system. |
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| Can 17TRACK use it? | No, not by itself. |
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| What it can and cannot prove | It proves a Target purchase record exists for account support, but it does not prove carrier pickup or delivery. |
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| Carrier tracking number | Shipment details, shipped email, carrier link, or seller-provided tracking for eligible marketplace items. |
View all details for carrier tracking number| Looks like / example | Masked examples: 1Z #### #### #### ####, 9400 #### #### #### #### ##, or other carrier-specific formats. |
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| Who issues it | The carrier, delivery network, or seller shipping system. |
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| Can 17TRACK use it? | Yes, when the carrier and tracking events are supported and available. |
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| What it can and cannot prove | It can show carrier custody and scans, but it does not prove refund approval or item correctness. |
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| Shipment or package reference | Inside a Target order when one purchase ships in multiple boxes or at different times. |
View all details for shipment or package reference| Looks like / example | Shipment 1 of 2, package 2, or an item-level delivery card rather than a universal public format. |
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| Who issues it | Target or the seller fulfillment system. |
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| Can 17TRACK use it? | Only if it includes a real carrier tracking number. |
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| What it can and cannot prove | It helps match items to packages, but it may not be accepted on a carrier website. |
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| Return tracking number | Return label, return confirmation email, or carrier receipt after you send a return. |
View all details for return tracking number| Looks like / example | Carrier-issued masked format similar to outbound tracking, depending on the return carrier. |
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| Who issues it | Return carrier or Target return label system. |
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| Can 17TRACK use it? | Yes, if it is a supported carrier tracking number. |
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| What it can and cannot prove | It shows return movement; it does not confirm that Target has inspected or approved a refund. |
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| Gift receipt or gift return identifier | Gift receipt, packing slip, or gift return workflow when available. |
View all details for gift receipt or gift return identifier| Looks like / example | Receipt barcode or gift return information; public format should not be assumed. |
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| Who issues it | Target order, receipt, or gift return system. |
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| Can 17TRACK use it? | No, unless it leads to a carrier tracking number for a shipment or return. |
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| What it can and cannot prove | It may support a gift return, but it does not expose the buyer’s full account or payment information. |
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Fulfillment, Sellers and Carriers
Target orders can follow different fulfillment paths: warehouse shipment, store-based pickup, same-day delivery where available, or selected Target Plus seller fulfillment. The tracking path depends on who ships the item.
Fulfillment & Carrier Relationship
| Fulfillment model | Who ships it |
| Target shipped order | Target fulfillment network or store-based fulfillment, depending on item and region. |
View all details for Target shipped order| Typical carriers or delivery network | Carrier varies by order, region, item type, and delivery option; use the carrier shown in the order details. |
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| Who updates tracking | Target updates order status; the carrier updates shipment scans. |
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| Who handles delivery issues | Carrier for delivery scans and delivery attempts; Target for order, replacement, return, or refund questions. |
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| What the customer should check first | Check the Target shipment card and whether the order is split. |
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| Target Plus seller item | A third-party partner may prepare and ship the item sold through Target.com. |
View all details for Target Plus seller item| Typical carriers or delivery network | Carrier varies by seller, product, and destination. |
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| Who updates tracking | The seller or its carrier updates shipment information, while Target displays available order information. |
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| Who handles delivery issues | Use Target’s official order support path; seller responsibility may matter for shipment creation and item accuracy. |
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| What the customer should check first | Check the seller name, item line, and seller-specific tracking in the Target order. |
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| Order Pickup or Drive Up | A Target store prepares the order for customer pickup rather than carrier delivery. |
View all details for Order Pickup or Drive Up| Typical carriers or delivery network | No parcel carrier is normally involved for the pickup handoff. |
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| Who updates tracking | Target store and app status update readiness and pickup completion. |
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| Who handles delivery issues | Target store or Target customer support handles pickup readiness, substitutions, and missing pickup issues. |
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| What the customer should check first | Check the app or email for “ready for pickup” before going to the store. |
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| Same-day delivery | A same-day delivery service or shopper network may deliver eligible orders where available. |
View all details for same-day delivery| Typical carriers or delivery network | Depends on Target’s current same-day delivery option and location eligibility. |
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| Who updates tracking | Target app and delivery partner updates, when available. |
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| Who handles delivery issues | Use the Target order help path for missing or incorrect items; delivery network information may help confirm handoff. |
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| What the customer should check first | Check delivery window, shopper messages, substitution notes, and delivery photo if provided. |
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Tracking Statuses and Meanings
Target order statuses, carrier shipment scans, return statuses, and refund statuses describe different parts of the lifecycle. Do not treat a shipped status as carrier acceptance unless a carrier scan is visible.
Status Quick Lookup
| Status shown | Lifecycle stage |
| Order placed or confirmed | Purchase and payment authorization stage. |
View all details for order placed or confirmed| What it usually means | Target has received the order, but shipment or pickup preparation may not be complete. |
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| Who is responsible now | Target or seller order system. |
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| What happens next | Item preparation, possible split shipment, cancellation eligibility check, or pickup processing. |
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| What the customer should do | Wait for a shipped, ready, or cancellation notice and verify the address early. |
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| Processing or preparing | Fulfillment stage before carrier pickup or store readiness. |
View all details for processing or preparing| What it usually means | Items are being located, packed, substituted where applicable, or prepared by a seller. |
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| Who is responsible now | Target store, Target fulfillment, or Target Plus seller. |
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| What happens next | Carrier label, pickup readiness, shipped status, or item cancellation if unavailable. |
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| What the customer should do | Check item-level details and avoid using 17TRACK until a carrier tracking number appears. |
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| Shipped | Shipment created or handed to carrier depending on scans. |
View all details for shipped| What it usually means | A shipment exists; carrier tracking may still need time to show the first acceptance scan. |
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| Who is responsible now | Target or seller until carrier acceptance; carrier after pickup scan. |
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| What happens next | Carrier pickup, in-transit scans, delivery estimate, or exception. |
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| What the customer should do | Copy the carrier tracking number and check Target, 17TRACK, or the carrier. |
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| In transit or out for delivery | Carrier movement or last-mile stage. |
View all details for in transit or out for delivery| What it usually means | The carrier has package scan events and may deliver soon if local dispatch has occurred. |
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| Who is responsible now | Carrier or last-mile provider. |
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| What happens next | Delivery, delivery attempt, pickup at carrier location, or exception. |
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| What the customer should do | Watch for carrier alerts and use official carrier delivery tools if available. |
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| Delivered | Carrier or delivery network marked completion. |
View all details for delivered| What it usually means | The carrier recorded delivery, but the package may be at a door, locker, mailroom, front desk, or other delivery location. |
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| Who is responsible now | Carrier for delivery event evidence; Target or seller for order resolution under applicable policy. |
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| What happens next | Customer verifies delivery location and escalates if not found. |
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| What the customer should do | Check delivery photo, household members, neighbors, mailroom, and then contact Target support if still missing. |
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| Return or refund pending | Post-delivery return and payment stage. |
View all details for return or refund pending| What it usually means | A return was started, a return package is moving, or Target is processing a refund after eligibility checks. |
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| Who is responsible now | Carrier for return scans; Target for refund processing and eligibility. |
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| What happens next | Return receipt, inspection where applicable, refund approval, or support review. |
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| What the customer should do | Keep the return tracking receipt and check refund status in Target, not only in carrier tracking. |
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Delivery Time and Delay Factors
Use the estimated date shown by Target for your exact order. Timing varies by item availability, fulfillment location, seller, delivery option, carrier, pickup store, and destination.
Delivery Time & Delay Factors
| Scenario/service | Typical timing source |
| Standard shipped order | Target order page and shipped email. |
View all details for standard shipped order| What can delay it | Item availability, fulfillment backlog, carrier acceptance delay, weather, address issues, and peak periods. |
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| When tracking may update | After label creation, carrier pickup, facility scans, and final delivery events. |
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| Who to contact first | Target if no shipment appears; carrier if carrier scans show an active delivery issue. |
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| Important caveat | An estimated delivery date is not the same as a guaranteed delivery promise unless Target states a specific guarantee for that order. |
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| Target Plus seller order | Target order page, seller shipment information, and carrier scans when uploaded. |
View all details for Target Plus seller order| What can delay it | Seller processing, inventory, late tracking upload, carrier handoff, or destination restrictions. |
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| When tracking may update | After seller creates or hands off the shipment and the carrier scans it. |
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| Who to contact first | Use the Target order support route so the case is tied to the Target transaction. |
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| Important caveat | Do not assume Target and the seller control the same part of the fulfillment process. |
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| Pickup or Drive Up | Target app, order page, and ready-for-pickup message. |
View all details for pickup or Drive Up| What can delay it | Store inventory mismatch, substitution review, staffing, high demand, or item location problems. |
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| When tracking may update | When the store confirms the order is ready or picked up. |
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| Who to contact first | Target store or Target support through the order page. |
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| Important caveat | Carrier tracking normally does not apply because there is no parcel shipment. |
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| Large, restricted, or high-value item | Order-specific delivery estimate and carrier appointment or delivery instructions if shown. |
View all details for large, restricted, or high-value item| What can delay it | Carrier appointment availability, signature requirements, item handling limits, or delivery access issues. |
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| When tracking may update | At appointment scheduling, dispatch, delivery attempt, or exception. |
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| Who to contact first | Check the Target order details and carrier instructions, then use the official support path tied to the order. |
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| Important caveat | Requirements vary by item and carrier; do not rely on a generic tracking page for all delivery rules. |
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Common Problems and Next Steps
Most Target tracking problems are caused by using the wrong identifier, checking before carrier acceptance, split shipments, seller fulfillment, delivery scan conflicts, or return/refund confusion.
Problem & Next Step
| Problem shown | Check first |
| No tracking number | Order status, shipment card, pickup type, seller line, and email notices. |
View all details for no tracking number| Likely cause | Order not shipped, pickup order, same-day delivery, split package pending, or seller has not uploaded tracking. |
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| Immediate action | Wait for shipped confirmation or contact Target through the order if the estimated date is at risk. |
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| When to escalate | When Target shows the order should have shipped but no package or seller update appears. |
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| Who to contact | Target order support or seller support through Target, not 17TRACK. |
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| Tracking number not working | Confirm it is a carrier tracking number, not a Target order number. |
View all details for tracking number not working| Likely cause | Label was just created, carrier has not scanned it, wrong carrier selected, or number was copied incorrectly. |
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| Immediate action | Re-copy the full tracking number and retry with Target, 17TRACK, and the carrier shown. |
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| When to escalate | If the number remains invalid after reasonable carrier update time or Target says the package is already shipped. |
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| Who to contact | Target or seller for bad tracking; carrier for scans after acceptance. |
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| Shipped but no scans | Shipment creation time and first carrier acceptance event. |
View all details for shipped but no scans| Likely cause | Label created before carrier pickup or delayed first scan. |
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| Immediate action | Monitor Target and carrier tracking; do not treat label creation as delivery progress. |
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| When to escalate | If the estimated date passes or Target support indicates shipment should have moved. |
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| Who to contact | Target before carrier acceptance; carrier after scans begin. |
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| Delivered but not received | Delivery location, photo, mailroom, front desk, household, neighbors, and carrier event. |
View all details for delivered but not received| Likely cause | Alternate drop location, premature scan, household pickup, mailroom hold, or misdelivery. |
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| Immediate action | Check all delivery locations and proof of delivery, then contact Target with the tracking event and missing-package details. |
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| When to escalate | If the package cannot be located after checking local delivery evidence. |
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| Who to contact | Carrier for delivery evidence; Target for order resolution. Refunds or replacements are not automatic. |
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| Split shipment missing item | Item-level shipment cards and package count in Target order details. |
View all details for split shipment missing item| Likely cause | One order shipped in multiple boxes, from different locations, or from a marketplace seller. |
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| Immediate action | Match each item to its shipment and tracking number before reporting missing merchandise. |
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| When to escalate | If all packages are delivered and the item is still missing. |
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| Who to contact | Target order support with photos, packing slip, and item line. |
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| Return not updating or refund pending | Return tracking number, drop-off receipt, Target return status, and refund method. |
View all details for return not updating or refund pending| Likely cause | Return carrier scan delay, package not received, inspection pending, or payment processing dependency. |
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| Immediate action | Track the return package separately and check Target refund status in the order or return center. |
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| When to escalate | If return tracking shows delivered to the return destination but Target refund status does not progress under the stated policy. |
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| Who to contact | Target for refund status; carrier for missing return package scans. |
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Returns, Exchanges and Refunds
Start returns and refunds through Target’s official order or returns workflow. Return tracking shows the return package movement; refund status depends on Target’s return receipt, eligibility review, payment method, and current policy.
Returns & Refunds
| Scenario | Where to start |
| Return an online order | Target account, Target app, order details, or official returns help. |
View all details for return an online order| Who can start it | The buyer account holder or eligible gift recipient through the permitted route. |
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| Identifier needed | Order number, receipt, item line, or gift receipt information. |
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| Return shipping/tracking | Use the official return label or in-store return instructions; keep carrier receipt if mailed. |
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| Refund timing dependency | Depends on return method, return receipt, eligibility, inspection where applicable, and payment method. |
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| Important limitation | 17TRACK cannot approve the return or refund. |
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| Cancel an order | Target order details if cancellation is still available for the order stage. |
View all details for cancel an order| Who can start it | The account holder or verified buyer. |
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| Identifier needed | Target order number and account access. |
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| Return shipping/tracking | No return tracking if cancellation completes before shipment; shipped orders may require return instead. |
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| Refund timing dependency | Depends on whether the order was charged, authorized, shipped, or cancelled before fulfillment. |
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| Important limitation | Cancellation may not be available after fulfillment begins. |
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| Gift return | Target gift return or receipt-based return route where eligible. |
View all details for gift return| Who can start it | Gift recipient if Target can verify the gift purchase or receipt route. |
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| Identifier needed | Gift receipt, packing slip, order information, or receipt barcode as applicable. |
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| Return shipping/tracking | Use the return method Target provides for that gift return. |
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| Refund timing dependency | May depend on gift return method and refund instrument permitted by Target. |
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| Important limitation | Gift recipients may not see buyer payment details. |
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| Target Plus seller return | Target order support or return workflow tied to the seller item. |
View all details for Target Plus seller return| Who can start it | Verified buyer through Target’s order tools. |
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| Identifier needed | Order number, seller item line, tracking, photos if damaged or wrong item. |
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| Return shipping/tracking | Follow the seller or Target-provided instructions; keep any carrier tracking. |
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| Refund timing dependency | May depend on seller return processing and Target’s marketplace handling. |
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| Important limitation | Do not mail a seller item to an address not provided by Target or the authorized return workflow. |
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Customer Service and Escalation
Use Target’s official help center and order details for order-specific support. Prepare the order number, tracking number, seller name, email or phone used, shipping address, latest tracking event, photos, receipt, return label, and refund case details.
Customer Service
| Channel | Best for |
| Target order details | Order status, cancellation, returns, refunds, pickup, and item-specific help. |
View all details for Target order details| Where to access | Target.com account, Target app, Purchases or Orders page. |
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| Information to prepare | Order number, item line, shipment, tracking number, photos, and delivery evidence. |
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| Who should use it | Buyer account holder or verified guest buyer. |
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| Important limitation | Login or verification may be required for private order details. |
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| Target Help Center | General policy help, shipping, pickup, returns, refunds, and contact routing. |
View all details for Target Help Center| Where to access | https://help.target.com |
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| Information to prepare | Account email, order number, tracking, receipt, screenshots, and concise timeline. |
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| Who should use it | Buyers, gift recipients, and pickup customers needing official support. |
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| Important limitation | Current contact options can vary by issue and account verification. |
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| Carrier support | Delivery attempts, proof of delivery, local hold, address access, and carrier scan questions. |
View all details for carrier support| Where to access | The carrier website linked from Target order tracking or the carrier shown in 17TRACK. |
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| Information to prepare | Carrier tracking number, destination ZIP code, delivery address, and latest scan. |
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| Who should use it | Recipient after carrier acceptance or delivery attempt. |
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| Important limitation | Carrier support usually cannot refund or replace Target merchandise. |
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| 17TRACK | Independent tracking lookup for supported carrier tracking numbers. |
View all details for 17TRACK| Where to access | https://www.17track.net |
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| Information to prepare | Carrier tracking number copied from Target, email, seller message, or return label. |
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| Who should use it | Customers and merchants monitoring carrier events. |
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| Important limitation | 17TRACK cannot contact Target, sellers, or carriers on your behalf. |
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Seller, Marketplace and Buyer Responsibility
Target.com may include Target Plus partner items. For those orders, Target displays the order and provides customer support routes, while the seller and carrier may control preparation, tracking upload, and transport events.
Marketplace Responsibility
| Issue | Buyer action |
| Seller has not shipped | Check estimated delivery and seller item line, then use Target order support. |
View all details for seller has not shipped| Platform role | Shows the order and support route. |
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| Seller role | Prepares and hands off the seller item. |
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| Carrier role | Starts scans only after receiving the package. |
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| Evidence to keep | Order page, seller name, estimated date, and messages. |
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| Wrong tracking or scan conflict | Compare Target, carrier, and 17TRACK events, then report the mismatch through Target. |
View all details for wrong tracking or scan conflict| Platform role | Receives the buyer case and may coordinate marketplace handling. |
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| Seller role | May need to correct or confirm the shipment. |
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| Carrier role | Provides scan evidence and delivery proof. |
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| Evidence to keep | Tracking number, screenshots, delivery address evidence, and order line. |
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| Item not as described or damaged | Photograph the item and packaging, then start the return or support flow in Target. |
View all details for item not as described or damaged| Platform role | Provides customer service and return routing. |
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| Seller role | May be responsible for product accuracy and return handling. |
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| Carrier role | May matter if damage occurred in transit. |
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| Evidence to keep | Photos, packaging, invoice, tracking, and return label. |
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Brand App, Notifications and Delivery Options
The Target app and account notifications are often the fastest way to see pickup readiness, Drive Up instructions, delivery updates, substitutions, and order changes.
App, Notifications and Delivery Options
| Feature | Use case |
| Target app order updates | Check purchase status, pickup readiness, delivery updates, and returns. |
View all details for Target app order updates| Where to enable | Target app account and device notification settings. |
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| When it appears | After order placement, preparation, shipment, pickup readiness, delivery, or return events. |
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| What it can change | May allow eligible pickup, cancellation, substitution, or return actions depending on order stage. |
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| Limitations | Notifications do not replace carrier scans for shipped parcel movement. |
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| Order Pickup and Drive Up | Pick up eligible items from a Target store after readiness confirmation. |
View all details for Order Pickup and Drive Up| Where to enable | Select pickup options during checkout for eligible items and stores. |
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| When it appears | When item, store, and service eligibility are available. |
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| What it can change | Changes the fulfillment path from parcel delivery to store handoff. |
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| Limitations | Do not travel to the store until Target says the order is ready. |
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| Email and SMS notices | Receive confirmation, shipped, delivered, ready, cancellation, or return messages. |
View all details for email and SMS notices| Where to enable | Account communication settings, checkout contact information, and device settings where applicable. |
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| When it appears | At major order lifecycle events. |
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| What it can change | Helps you act sooner on pickup, delivery, return, or exception events. |
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| Limitations | Forwarded messages may not give a recipient full account access. |
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|
Business, Seller or Developer API
A current public Target consumer order tracking API for arbitrary buyers is not confirmed. Target Plus and partner access, if available to approved partners, should be handled through Target’s official partner channels rather than guessed endpoints.
Developer/API Comparison
| Option | Primary use |
| Target public buyer tracking API | Current public official order tracking API not confirmed for general buyer use. |
View all details for Target public buyer tracking API| Provider | Target, if offered through official channels. |
|---|
| Order/tracking coverage | Not publicly confirmed for arbitrary buyer order lookup. |
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| Authentication/access | Do not use scraped account pages or unofficial endpoints. |
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| Webhook/batch capability | Not confirmed publicly for general use. |
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| Current documentation | Use Target’s official partner or help channels if you are an approved merchant. |
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| Important limitation | Do not send private customer Target credentials to third-party systems. |
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|
| 17TRACK Tracking API | Register and monitor carrier tracking numbers for logistics events. |
View all details for 17TRACK Tracking API| Provider | 17TRACK. |
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| Order/tracking coverage | Carrier tracking numbers only; not Target order numbers. |
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| Authentication/access | 17token header with your 17TRACK API key. |
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| Webhook/batch capability | See the current 17TRACK API documentation for supported registration, query, and notification options. |
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| Current documentation | 17TRACK API documentation. |
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| Important limitation | You must first obtain the carrier tracking number from Target, the seller, the email, or the return label. |
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|
FAQ
Basic FAQs
1. How do I track my Target order?Sign in to your Target account or the Target app, open Purchases or Orders, select the order, and use the shipment or tracking link shown for each package.
2. Where is my Target tracking number?Your Target tracking number is usually in the shipment details or shipped email after a package has a carrier tracking number. Pickup and some same-day orders may not have a parcel tracking number.
3. Can I track a Target order with the order number on 17TRACK?No, a Target order number usually cannot be tracked on 17TRACK. First find the carrier tracking number in Target or the order email, then use that number with 17TRACK.
4. What should I do if my Target order has no tracking number?Check whether the order is still processing, is a pickup order, is split into multiple shipments, or contains a Target Plus seller item. If the estimated date is close and no update appears, use Target order support.
5. Why is my Target tracking number not updating?The carrier may not have scanned the package yet, the wrong carrier may be selected, or the shipment may be between scan points. Compare Target, the carrier site, and 17TRACK after confirming the full tracking number.
6. How long does Target delivery take?Use the delivery estimate shown on your specific Target order because timing depends on item availability, destination, seller, fulfillment path, delivery option, and carrier conditions.
7. What if Target says delivered but I did not receive the package?Check the delivery photo, porch, mailbox, package room, front desk, neighbors, and household members first. If it is still missing, contact Target with the order number and carrier tracking evidence.
8. How do I track a Target return?Use the return tracking number from the return label or carrier drop-off receipt. 17TRACK can help with return package movement if the number is a supported carrier tracking number.
9. Where do I check my Target refund status?Check refund status in Target order or return details, not only in carrier tracking. A delivered return package does not automatically prove that a refund has been approved.
10. How do I contact Target about an order?Use the Target order details or Target Help Center so the support path is connected to your purchase. Prepare the order number, tracking number, account email, item line, photos, and latest tracking event.
Expert FAQs
11. How do Target Plus seller orders affect tracking?Target Plus seller items may be prepared and shipped by a third-party partner, so tracking upload and carrier choice can depend on that seller. Use Target order support because the transaction still appears in Target.
12. Why did one Target order get multiple tracking numbers?Target can split one order into multiple shipments by item, warehouse, store, seller, or delivery date. Match each item line to its package before reporting a missing item.
13. Can a gift recipient track a Target shipment?A gift recipient may track with a shared link, gift information, or carrier tracking number, but Target may limit buyer account and payment details for privacy. Ask the buyer for the official tracking link if needed.
14. Does 17TRACK know which carrier delivered my Target package?17TRACK may auto-detect the carrier when you enter a valid carrier tracking number, but it cannot infer shipment details from a private Target order number. Confirm the carrier shown in Target when possible.
15. Is a Target shipped status the same as carrier acceptance?No, shipped can mean a shipment was created or prepared, while carrier acceptance requires a carrier scan. If there are no scans, contact Target or the seller before assuming the carrier has the package.
16. Can merchants use a Target API to track buyer orders?A public Target buyer order tracking API is not confirmed for general use. Merchants should use official Target partner channels if approved, and can use the 17TRACK API only for carrier tracking numbers.
Tracking API
POST https://api.17track.net/track/v2.4/register
Headers:
17token: YourKey
Content-Type: application/json
Body:
[
{
"number": "TRACKING_NUMBER"
}
]
Note: Use the carrier tracking number from Target, the seller, the shipped email, or the return label. Do not send a Target order number, payment number, receipt number, invoice number, or private account identifier as the tracking number.
Sources & References
17TRACK is an independent tracking platform and is not affiliated with Target.