CDL Tracking
Please enter the CDL Last Mile tracking number to check the latest shipping status.
About CDL Last Mile
CDL Last Mile is a family-owned regional last-mile carrier established in 1955. The company provides time-critical delivery and logistics services from the Northeast to the Mid Atlantic, including business-to-business, business-to-consumer and person-to-person delivery.
| Verified field | Information |
|---|---|
| Official name | CDL Last Mile |
| Official website | https://cdldelivers.com/ |
| Carrier type | Regional last-mile delivery and logistics carrier. |
| Primary region | Northeast to Mid Atlantic; overnight service specifically lists NY, NJ, CT, PA, DE, DC, MD and VA. |
| Established | 1955. |
| Headquarters | 132 W. 24th Street, New York, NY 10011. |
| Tracking page | CDL Last Mile Client Portal, which includes Quick Track and OrderTrackingID lookup. |
Carrier Entity Relationships
| Entity | Relationship to CDL Last Mile |
|---|---|
| CDL Last Mile | CDL Last Mile operates regional delivery and logistics services across the Northeast and Mid Atlantic. |
| Same-Day Delivery | Same-Day Delivery is a time-critical service offered by CDL Last Mile for regional shipments. |
| Client Portal | The CDL Last Mile Client Portal provides Quick Track, order details and OrderTrackingID information for portal users. |
| Distribution centers | CDL Last Mile lists distribution centers in New York, Moonachie, Ridgewood, Westampton, New Rochelle, Beltsville and Old Bethpage. |
| 17TRACK | 17TRACK can provide an independent tracking view when a shipment identifier is supported; 17TRACK does not transport the parcel or resolve carrier claims. |
Quick Answer
Use the CDL Last Mile Client Portal and enter the OrderTrackingID shown by the shipper, order record or delivery communication. You can also try 17TRACK for an independent multi-carrier view. If no result appears, first check that you entered the tracking identifier rather than an order number, confirm every character, and ask the shipper whether the order has been scheduled.
How to Track CDL Last Mile Packages
The most direct route is the CDL Last Mile Client Portal. CDL Last Mile’s portal calls the identifier an OrderTrackingID and displays order status, pickup and delivery information, service, pieces and delivery documentation when available.
| Tracking route | Steps and identifier guidance |
|---|---|
| Official Client Portal | Open Quick Track, enter the OrderTrackingID, and review the order status and available pickup or delivery details. Business users can log in for expanded order information. |
| 17TRACK | Open 17TRACK, enter the identifier, and review any available aggregated events. Results depend on supported carrier data and the identifier supplied. |
| No identifier | Contact the seller, account contact or CDL Last Mile with the pickup and delivery addresses, order date and recipient details. An order number or reference number may not be searchable as an OrderTrackingID. |
Tracking Number Formats and Examples
CDL Last Mile’s official portal identifies the primary searchable value as an OrderTrackingID. The supplied official pages do not publish a universal character-length or prefix specification, so a prefix alone should not be used to infer service type.
Tracking Number Format
| Identifier family | Normalized pattern |
|---|---|
| CDL Last Mile OrderTrackingID | Use the exact identifier supplied by the shipper or shown in the Client Portal; a public length and pattern are not specified on the supplied official pages. |
| Merchant order or reference number | Merchant-defined alphanumeric value; it may identify a purchase without being the CDL Last Mile OrderTrackingID. |
| Portal account record | The portal can associate tracking with order details, pickup and delivery information, service, pieces and references. |
Tracking Statuses and Meanings
The Client Portal presents order status, location and time fields. The exact wording can depend on the account and service, so the practical interpretation below should be checked against the order record and the latest scan.
Status Quick Lookup
| Status | Lifecycle meaning |
|---|---|
| Order created or scheduled | The order exists in the system; this does not by itself prove that CDL Last Mile has physically collected the shipment. |
| Picked up | The shipment has entered the pickup stage; the next event is normally movement toward sorting or delivery. |
| In transit or at facility | The shipment is moving through the CDL Last Mile network or is recorded at a facility; location and time should be reviewed. |
| Out for delivery | The shipment is assigned to the delivery stage; the recipient should remain available at the delivery address. |
| Delivered | A delivery event has been recorded. If the parcel is missing, check the address, reception area, household members and available POD information before escalating. |
| Exception, failed or returned | A delivery condition requires review, such as address, access or scheduling. Contact the shipper or CDL Last Mile promptly with the OrderTrackingID. |
Services and Delivery Times
CDL Last Mile publishes same-day, regional next-day and overnight delivery, together with warehousing, fulfillment, home delivery and customized transportation solutions. The official service pages state that timing depends on the selected service and route; they do not provide a universal delivery window for every order.
Service Comparison
| Service | Best for |
|---|---|
| Same-Day Delivery | Regional time-critical delivery. |
| Regional Next-Day and Overnight Delivery | Business and consumer shipments requiring next-day or overnight service in the listed Mid Atlantic states. |
| Warehousing, Fulfillment & Distribution | Storage, management, tracking and distribution for business accounts. |
| Retail Home Delivery & Assembly | White-glove retail delivery and assembly. |
| Manhattan Messenger Service | Swift local messenger work in Manhattan. |
Delivery Time
| Service | Published delivery standard |
|---|---|
| Same-Day Delivery | Same-day service is offered for eligible regional routes; the order-specific appointment or target should be confirmed with CDL Last Mile. |
| Regional Next-Day and Overnight Delivery | Guaranteed next-day and overnight delivery is advertised for the listed service area; eligibility depends on route and order conditions. |
| Customized Shipping Solutions | Timing varies by origin, destination, service, vehicle and shipment requirements; use the official quote process for an order-specific estimate. |
Destination Country Delivery Times
CDL Last Mile’s published service area is regional within the United States. The official pages identify states and facilities rather than international destination-country delivery schedules.
| Destination region | Published coverage and timing guidance |
|---|---|
| Northeast to Mid Atlantic | CDL Last Mile identifies this as its regional carrier area; route-specific delivery timing should be confirmed through the quote or order record. |
| NY, NJ, CT, PA, DE, DC, MD and VA | The official service page lists these areas for overnight delivery. No country-by-country schedule is published. |
Common Tracking Problems and Solutions
Problem & Solution
| Problem or status | Check first and immediate action |
|---|---|
| No result or invalid number | Confirm that the value is an OrderTrackingID, remove accidental spaces, and ask the shipper to verify the identifier. |
| No update after order creation | Order creation is not necessarily physical pickup. Confirm the scheduled pickup with the shipper or CDL Last Mile. |
| Long time in transit | Review the latest location and timestamp, then contact the account contact or customer support with the order details. |
| Delivery exception or failed attempt | Check address, access instructions and recipient availability. Request the shipper or CDL Last Mile to confirm the next delivery action. |
| Delivered but not received | Check the entrance, mailroom, building staff, household members and neighbors; then request available POD information and contact the shipper. |
| Lost or damaged shipment | Photograph damage, preserve packaging and contact the shipper promptly; the party that purchased the service may need to initiate the carrier inquiry. |
International Shipping, Customs and Carrier Handoffs
CDL Last Mile’s official service pages describe a regional United States network and do not document an international postal or customs service. International tracking, customs clearance and destination-country handoffs should therefore be confirmed with the merchant or the carrier that accepted the international shipment.
| Stage | Practical interpretation |
|---|---|
| Origin carrier | The company that accepts and initially transports the international shipment owns the first physical movement. |
| Customs and line-haul | Customs, airline, postal or logistics records may appear before a United States regional last-mile handoff. |
| Regional last mile | If CDL Last Mile is assigned for a regional final delivery, the shipper should provide the CDL Last Mile OrderTrackingID and delivery instructions. |
Delivery Management and Post-shipment Options
The official Client Portal supports order information, special instructions, pickup and delivery records, POD fields and order editing for authorized users. The ability to change an active shipment depends on account permissions and delivery stage.
| Option | Who should request it |
|---|---|
| Edit order or special instructions | Authorized account users should use the Client Portal or contact CDL Last Mile before dispatch or delivery. |
| Pickup or delivery scheduling | The shipper or account holder should schedule or amend the request through the portal or by phone. |
| Proof of delivery | The customer or authorized account user can review available POD signature or related fields in the portal. |
Lost, Damaged, Claims, Insurance and Refunds
A tracking inquiry, a carrier investigation, an insurance claim, a postage refund and a merchant refund are separate processes. The official pages supplied here provide contact channels but do not publish a general claims deadline or universal reimbursement policy.
| Process | Use when and who to contact |
|---|---|
| Tracking inquiry | Use the portal first; provide the OrderTrackingID and latest event when asking CDL Last Mile for clarification. |
| Loss or damage investigation | The shipper or account holder should contact customer support and retain packaging, photographs, invoice and value evidence. |
| Merchant refund | Request a purchase refund from the seller; 17TRACK cannot approve a merchant refund or carrier claim. |
Shipping Restrictions and Special Handling
CDL Last Mile offers customized transportation, liftgate and LTL solutions, but the supplied official pages do not publish a complete prohibited-goods tariff. Confirm commodity, packaging, weight, vehicle and handling requirements before booking.
| Category | Action before shipment |
|---|---|
| Healthcare, pharmaceutical and perishable goods | Disclose handling and temperature or timing requirements when requesting a customized solution. |
| Large, heavy or LTL freight | Confirm vehicle, liftgate, dimensions, weight and access requirements before scheduling. |
| Hazardous or regulated goods | Obtain carrier approval and follow applicable packaging and transport rules before tender. |
Customer Service
Customer Service
| Channel | Verified contact and best use |
|---|---|
| Client Portal | Quick Track and account portal; best for OrderTrackingID lookup, order details and available POD information. |
| Phone | 212-243-5600; CDL Last Mile lists this for pickup, delivery and questions. |
| Customer support email | customerservice@cdldelivers.com; best for shipment questions and written records. |
| General information email | info@cdldelivers.com; best for general inquiries. |
| Client resolution hours | Monday–Friday 8:00 AM–10:00 PM EST; Saturday 10:00 AM–7:00 PM EST; Sunday 10:00 AM–6:00 PM EST. |
When escalating, prepare the OrderTrackingID, ship date, pickup and delivery addresses, service type, latest scan, contact names, contents description, declared value and photographs where relevant.
Ecommerce and Business Tracking
CDL Last Mile advertises advanced tracking API and real-time integration, while its Client Portal provides business users with order management and visibility tools. Confirm technical access, credentials, batch limits, webhooks and documentation directly with CDL Last Mile before implementation.
Developer/API Comparison
| Option | Provider |
|---|---|
| CDL Last Mile integration | CDL Last Mile |
| Multi-carrier tracking API | 17TRACK |
FAQ
Basic FAQs
Enter the OrderTrackingID in the CDL Last Mile Client Portal or try 17TRACK for an independent tracking view.
Look in the seller’s shipping message, order record or Client Portal for the OrderTrackingID.
CDL Last Mile does not publish a universal public format, so use the exact OrderTrackingID provided for the shipment.
An order may be created before physical pickup; ask the shipper to confirm scheduling and tender.
CDL Last Mile offers same-day, next-day and overnight services, but the applicable timing depends on route and service selection.
Review the latest location and timestamp, then contact the shipper or customer support with the OrderTrackingID.
Verify the address and access instructions and ask the shipper or CDL Last Mile to arrange the next available action.
Check entrances, reception areas, household members and neighbors, then request available POD information and contact the shipper.
Notify the shipper promptly, preserve packaging and collect photographs, invoice and value evidence for a possible investigation.
Call 212-243-5600, email customer support or use the Client Portal.
Expert FAQs
It is the company’s web-based portal for Quick Track, order details, scheduling, references and available delivery documentation.
No. The portal can contain an order before physical pickup, so confirm the pickup event and timestamp.
The listed overnight area includes NY, NJ, CT, PA, DE, DC, MD and VA, subject to route and service conditions.
The Client Portal includes POD signature and related delivery fields when those records are available for the order.
CDL Last Mile advertises an advanced tracking API with real-time integration; businesses should request current access and technical documentation directly.
Tracking API
// CDL Last Mile official API:
// Current public endpoint and authentication details require confirmation from CDL Last Mile.
// 17TRACK API
POST https://api.17track.net/track/v2.4/register
17token: YourKey
Content-Type: application/json
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
Sources & References
- About Us — Official company information. CDL Last Mile
- Services — Official service descriptions. CDL Last Mile
- Service Area — Official coverage and distribution center information. CDL Last Mile
- Contact — Official contact channels and client resolution hours. CDL Last Mile
- Client Portal — Quick Track and order visibility. CDL Last Mile
- 17TRACK API Documentation. 17TRACK
17TRACK is an independent tracking platform and is not affiliated with CDL Last Mile.
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