Shanghai Quanna Tracking
Please enter the Shanghai Quanna tracking number to check the latest shipping status.
About ShangHai QuanNa
ShangHai QuanNa is the English display name used for 上海泉纳物流有限公司, a Shanghai-based logistics provider offering local pickup, international freight forwarding, air international special-line express services and integrated logistics solutions. The official site also describes customs support, packaging and shipment-status inquiry services.
Carrier Overview
| Field | Verified information |
|---|---|
| Official name | 上海泉纳物流有限公司 |
| Official website | http://www.shqnex.com/ |
| Carrier type | Local pickup provider, international freight forwarder and air logistics solution provider. |
| Primary region | Shanghai for local pickup, with international forwarding and air routes. |
| Telephone shown by the official site | 15102102701 |
Carrier Entity Relationships
| Entity | Relationship |
|---|---|
| ShangHai QuanNa | ShangHai QuanNa is the logistics provider identified by the official website. |
| Local pickup | ShangHai QuanNa provides dedicated-person and dedicated-vehicle pickup and delivery within Shanghai. |
| International freight forwarding | ShangHai QuanNa arranges international express and forwarding services, including routes described for Japan, Korea, the Middle East, Europe and Hong Kong, Macao and Taiwan. |
| Air logistics | ShangHai QuanNa combines airline routes with quotation, booking, pickup, customs documentation and shipment-status inquiry. |
| Partner carriers | The official site says ShangHai QuanNa acts as an agent for DHL, TNT, UPS, FedEx and EMS; a partner scan should therefore be interpreted according to the service actually selected. |
| 17TRACK | 17TRACK aggregates available tracking events as an independent tracking platform; it does not transport shipments or decide claims. |
Quick Answer
Use the shipment or waybill number supplied by the sender, enter it on the official ShangHai QuanNa tracking area or in 17TRACK, and compare the latest event with the carrier named on the label. An order number is not necessarily a tracking number. If no result appears, check the characters, remove accidental spaces, confirm that the shipment has been entered, and ask the sender which internal or transfer number should be searched.
How to Track ShangHai QuanNa Packages
For a ShangHai QuanNa shipment, begin with the number on the receipt, label, booking message or sender’s dispatch notice. The official site provides package tracking and also describes an account area for viewing business records.
| Path | Action |
|---|---|
| Official tracking | Open the package-tracking function on the official ShangHai QuanNa website and submit the shipment number. |
| 17TRACK | Enter the number in 17TRACK for available multi-carrier events and automatic carrier recognition. |
| Business account | An account customer can sign in and review business records by shipment date or a selected date range. |
| No number | Request the waybill or transfer number from the sender or merchant; an order ID alone may not retrieve transport events. |
Tracking Number Formats and Examples
The official ShangHai QuanNa API page describes a searchable number field called cno and states that the supported length is 7–30 characters. It searches an internal number and then a transfer number by default; a reference-number search can be requested through the documented parameter option.
Tracking Number Format
| Identifier family | Normalized pattern | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Internal waybill number | 7–30 characters; use the exact number supplied by ShangHai QuanNa or the sender. | ||||||||
View all details for internal waybill numbers
| |||||||||
| Transfer number | 7–30 characters; use the transfer number when the sender or partner provides one. | ||||||||
View all details for transfer numbers
| |||||||||
| Reference number | A shipment reference may be searchable when the documented reference-search option is selected. | ||||||||
| Order number | Merchant order IDs identify a purchase and are separate from the transport identifier unless the sender explicitly links them. | ||||||||
Tracking Statuses and Meanings
Tracking events describe the latest scan available to the tracking system; they do not always identify the physical custodian in real time.
Status Quick Lookup
| Status | Lifecycle stage | ||||||
|---|---|---|---|---|---|---|---|
| Shipment information received | Pre-shipment | ||||||
View all details for shipment information received
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| Picked up or accepted | Acceptance | ||||||
| In transit | Sorting or line-haul | ||||||
| Customs or clearance event | Cross-border processing | ||||||
| Out for delivery | Last mile | ||||||
| Delivered or signed | Completed | ||||||
| Exception, address issue or return | Operational exception | ||||||
Services and Delivery Times
ShangHai QuanNa’s official service catalogue identifies four service groups. The cited pages do not publish a universal delivery standard, so delivery depends on route, selected partner, booking, customs and final-mile conditions.
Service Comparison
| Service | Service type | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Shanghai local pickup | Domestic collection and delivery | ||||||||
View all details for Shanghai local pickup
| |||||||||
| International freight forwarding | International express agency and forwarding | ||||||||
| Air international special-line express | Air freight and dedicated international routes | ||||||||
| Integrated logistics solution | Combined logistics planning | ||||||||
Delivery Time
| Service | Published delivery standard |
|---|---|
| Shanghai local pickup | A universal delivery interval is not stated on the cited service page. |
| International forwarding | Varies by origin, destination, selected partner and customs processing. |
| Air international special line | Varies by airline route, booking, airport handling, customs and last-mile delivery. |
Common Tracking Problems and Solutions
| Problem/status shown | Likely cause and first action |
|---|---|
| Invalid number | Check every character and ask the sender whether the number is internal, transfer or reference-based. |
| No events | The record may not yet have a physical acceptance scan; confirm handover with the sender. |
| Label created | Shipment data may exist before goods enter the transport network. |
| Long tracking gap | Airline, customs, partner handoff or batch scanning can create a visibility gap; request the latest internal and transfer numbers. |
| Delivered but missing | Check the delivery location, household, reception desk and neighbours, then ask the sender or delivery partner for delivery evidence. |
| Damage or loss | Preserve packaging and contents, record photographs and contact the contracting sender promptly about an investigation or claim. |
International Shipping and Handoffs
ShangHai QuanNa’s international pages describe forwarding, export declaration and customs services, air cargo arrangements and door-to-door solutions. A destination-country scan may come from a partner and does not by itself prove customs release or final delivery.
| Stage | Typical event |
|---|---|
| Origin pickup | ShangHai QuanNa or an appointed pickup party receives the goods and records the shipment. |
| Export preparation | Booking, packaging, export documents and customs declaration may be arranged. |
| Air or line-haul movement | The shipment moves through the selected airline or international route. |
| Destination processing | Destination customs and a local delivery partner may generate the next event. |
| Last mile | The destination delivery operator completes delivery under the arranged service. |
Customer Service
| Channel | Verified contact/link |
|---|---|
| Telephone | 15102102701 |
| Website | ShangHai QuanNa official website |
| Tracking and inquiry | Use the package-tracking and customer-area functions shown on the official website. |
| Information to prepare | Tracking number, sender and recipient details, dispatch date, service route, latest event and photographs for damage reports. |
For a commercial shipment, the sender or contracting account holder should normally begin the escalation because that party holds the booking and shipment documents. A recipient should first contact the merchant or sender when the parcel is delivered incorrectly, delayed or damaged.
Ecommerce and Business Tracking
Businesses can use the documented ShangHai QuanNa query interface for shipment-status retrieval and can use 17TRACK when they need multi-carrier visibility. The official material describes a cno field, language parameters and XML or JSON-style responses.
Developer/API Comparison
| Option | Provider | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| EmsApiTrack | ShangHai QuanNa | ||||||||
View all details for EmsApiTrack
| |||||||||
| 17TRACK API | 17TRACK | ||||||||
View all details for 17TRACK API
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FAQ
Basic FAQs
Enter the shipment number on the official ShangHai QuanNa website or use 17TRACK to view available events.
Check the receipt, label, dispatch message or ask the sender for the internal or transfer number.
The official API page accepts cno values from 7 to 30 characters, but it does not establish one universal prefix pattern.
The number may have been entered before physical handover or may be the wrong identifier; confirm both with the sender.
Timing depends on the selected service, route, airline, customs processing and destination delivery partner.
Review the latest event, verify the address and contact the sender or appointed delivery partner for redelivery instructions.
Check the delivery location, household, reception desk and neighbours, then ask the sender to request delivery evidence.
Preserve the packaging, photograph the contents and contact the contracting sender promptly about an inquiry or claim.
Yes. The official service pages describe international forwarding, air international routes, export declarations and customs-related services.
The official site displays the telephone number 15102102701 and provides website tracking and customer-area functions.
Expert FAQs
No. The documented search can include internal and transfer numbers, so a searchable number may belong to a forwarding or delivery stage.
The official page describes cno as the waybill field, with default internal-number then transfer-number lookup and an option for reference-number lookup.
The documentation describes simplified XML output and parameter combinations for JSON output, language selection and character encoding.
No. A customs-arrival event indicates processing at the destination stage; release requires a separate clearance result.
Responsibility follows the booked transport stage: ShangHai QuanNa may arrange forwarding while an airline, customs authority or destination partner performs another stage.
The official member guide describes business-record searches and a maximum of 10,000 records in the stated account workflow; API batch capability should be agreed with ShangHai QuanNa.
Tracking API
// ShangHai QuanNa official API documentation describes EmsApiTrack.
// The published examples use legacy HTTP URLs; confirm production access with ShangHai QuanNa.
//
// 17TRACK API
POST https://api.17track.net/track/v2.4/register
Headers:
17token: YourKey
Content-Type: application/json
Body:
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
// Replace CARRIER_CODE with the current ShangHai QuanNa code from 17TRACK documentation.
Sources & References
- ShangHai QuanNa official website. 上海泉纳物流有限公司
- Shanghai local pickup service. 上海泉纳物流有限公司
- International freight forwarding service. 上海泉纳物流有限公司
- Air international special-line express service. 上海泉纳物流有限公司
- EmsApiTrack query API description. 上海泉纳物流有限公司
- Member guide and business-record search. 上海泉纳物流有限公司
- 17TRACK API documentation. 17TRACK
17TRACK is an independent tracking platform and is not affiliated with ShangHai QuanNa.
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