LaserShip Tracking

Since its inception in 1986, LaserShip has emerged as a dynamic force in the delivery industry, primarily serving the Eastern and Midwest regions of the United States. Based in Vienna, Virginia, this regional delivery powerhouse specializes in fast, last-mile delivery, ensuring that your packages reach their destination swiftly and reliably.

At 17track, we recognize the importance of comprehensive and dependable tracking solutions. That's why we've partnered with LaserShip, a company that prides itself on offering a variety of expedited delivery options, including same-day and next-day services. LaserShip's extensive network, comprising over 60 facilities and more than 5,000 independent contractors, is strategically designed to optimize delivery times and enhance customer satisfaction.

LaserShip's commitment to excellence extends beyond just moving packages. They offer a full spectrum of logistics and warehousing solutions, catering to diverse sectors such as eCommerce, retail, and healthcare. With state-of-the-art real-time tracking and delivery notifications via their website and mobile app, LaserShip ensures that you're always informed about your shipment's status.

In collaboration with LaserShip, 17track provides an integrated tracking experience, allowing you to monitor your deliveries with ease and confidence. Trust LaserShip for their unparalleled delivery services and experience seamless tracking with 17track - your go-to solution for all your shipping needs.

Via LaserShip Official Tracking Page

Step 1: Visit the official LaserShip tracking page. Note: You will be redirected to the new Ontrac website.

Step 2: Input your tracking number in the provided space.

Step 3: Click "TRACK YOUR PACKAGE" to begin the tracking process.

Via 17Track

Step 1: Get your tracking number, you can find it in the receipt, outer packing of the package or the email;

Step 2: Enter your LaserShip tracking number on the designated field above and click on track.

Step 3: View the tracking results.

To find your LaserShip tracking number, you need to check the shipping confirmation you received from the retailer or the sender of your package.

This tracking number typically begins with "1LS", "LS", "LX", or "BN".

If you don't have a tracking number, it's best to contact the retailer from whom you purchased the product for further information

1. Re-Enter the Tracking Number: First, try re-entering the tracking number on the LaserShip tracking page. Ensure that the number is entered correctly without any typographical errors.
2. Check with the Retailer: If you don’t have a tracking number or if it's not working, contact the retailer who sent your package. The tracking number should start with “1LS”, “LS”, “LX”, or “BN”. They can provide you with the correct tracking information or assist in resolving any issues.
3. Contact LaserShip Customer Service: If the tracking number is still not working, or if your package is delayed, you should contact LaserShip’s customer service. They can assist with tracking issues and provide information about your package's status.
4. Submit an Inquiry: If your package is marked delivered but not received, or if there are any other delivery issues, you can submit an inquiry on the LaserShip website. This will initiate an investigation into your package's whereabouts.

LaserShip offers a range of delivery services to meet various shipping needs:

• Same-Day Delivery: For urgent packages within LaserShip's service area. Available for orders placed before noon, with deliveries completed by 9 pm.
• Next-Day Delivery: Covers the eastern and central United States. Offers several delivery windows, including morning, afternoon, and evening.
• Two-Day Delivery: Provides delivery within two business days, with options for morning or afternoon delivery windows.
• Standard Delivery: Typically takes 2 to 4 business days, depending on the shipping origin and destination. Cross-country shipments may take up to 5 days.
• Weekend Delivery: Available with additional costs; deliveries are conducted from 8 am to 9 pm.

Additional Notes:

• Deliveries generally occur from Monday to Friday, 8 am to 9 pm.
• Packages must not exceed 23 kg and dimensions of 1 meter in length and width.
• For changes to the destination address while the package is in transit, contact LaserShip customer service.
• If the recipient is unavailable, the package may be left at a nearby relay point, with notification sent via SMS or email.
• LaserShip's diverse delivery options ensure flexibility and reliability, catering to both urgent and standard shipping requirements.

To help you stay informed about the status of your package, LaserShip provides detailed tracking updates. Each stage of the delivery process is clearly communicated so you know exactly where your package is and when to expect it. Here's a guide to understanding these updates:

LaserShip and OnTrac, two prominent parcel carriers in the e-commerce sector, have recently undergone a rebranding and are now collectively known as "OnTrac." This rebranding encompasses a fresh name, logo, website, and overall visual identity.

A key distinction between LaserShip and OnTrac was their respective service areas. LaserShip primarily serviced the East Coast, whereas OnTrac was more active on the West Coast. Their merger now offers a combined delivery network that spans both these regions, providing retailers with extensive coverage to reach consumers across densely populated areas throughout the nation.

With the introduction of the new brand identity and website, customers can conveniently access integrated information and services from both former entities, LaserShip and OnTrac. This integration is designed to make operations more efficient and enhance the customer experience.