BDT Tracking
Please enter the BDT tracking number to check the latest shipping status.
About BDT
BDT is the public-facing name supplied for 深圳市百达通国际货运代理有限公司, a Shenzhen-based international freight-forwarding and cross-border e-commerce logistics provider. BDT describes logistics, warehousing, customs declaration and inspection, FBA, express, small-parcel, cash-on-delivery and reverse-logistics solutions. The reviewed website presents BDT as a logistics solution provider rather than a single postal operator.
| Field | Verified information |
|---|---|
| Official name | 深圳市百达通国际货运代理有限公司 |
| Display name | BDT |
| Official website | http://www.bdtpost.com/ |
| Carrier type | International freight forwarder and cross-border e-commerce logistics provider. |
| Primary operating base | Shenzhen, China, with a Yiwu branch listed on the contact page. |
| Headquarters address | 固戍南昌社区, 西乡街道, 宝安区, Shenzhen, China. |
Carrier Entity Relationships
| Entity | Relationship to BDT |
|---|---|
| BDT | BDT coordinates freight-forwarding and cross-border logistics solutions for e-commerce customers. |
| Listed service channels | BDT lists Hong Kong small parcels, China Post small parcels, E邮宝, EMS, DHL, UPS, FBA routes and regional dedicated lines. |
| Origin and destination partners | The named postal and express operators are service or handoff channels; a name appearing in BDT's catalogue does not prove that BDT issued the final tracking number. |
| Tracking relationship | The website advertises package tracking, but the reviewed pages do not publish a stable carrier-specific number rule or public tracking API. |
Quick Answer
Use the shipment or parcel number supplied by the seller, BDT, or the named postal or express partner. Try the official BDT website first, then use 17TRACK for multi-carrier event aggregation. If no result appears, check whether the number is an order or reference number, whether the label has been physically handed over, and whether a different partner issued the number. 17TRACK is an independent tracking platform; it does not transport parcels, change addresses, approve refunds, or decide claims.
How to Track BDT Packages
| Route | Steps |
|---|---|
| Official BDT route | Open the BDT website, use the package-tracking or “我要查件” entry shown on the site, enter the shipment identifier, and preserve the result for follow-up. |
| 17TRACK route | Open 17TRACK, enter the identifier exactly as supplied, allow carrier recognition, and compare the event history with the seller’s dispatch information. |
| No result | Ask the seller whether the number is a tracking number, order number, label reference, or partner number. A label or electronic pre-advice may exist before a physical acceptance scan. |
A marketplace order number is not necessarily a transport identifier. For cross-border shipments, the number may be issued by a postal operator, express carrier, or destination partner while BDT arranged the service. Do not infer the issuing carrier from a prefix alone.
Tracking Number Formats and Examples
BDT's reviewed public pages list multiple postal and express channels but do not publish one universal BDT tracking-number pattern. The correct identifier depends on the product selected and the operator handling that stage.
Tracking Number Format
| Identifier family | Normalized pattern and use | ||||||
|---|---|---|---|---|---|---|---|
| BDT shipment identifier | Use the exact number shown in BDT or seller documentation. A universal public BDT pattern is not stated on the reviewed pages. | ||||||
View all details for BDT shipment identifiers
| |||||||
| UPU S10 postal identifier | A commonly used international-post format is two letters, nine digits, and a two-letter country code, for example RR#########CN as a redacted pattern. | ||||||
View all details for UPU S10 identifiers
| |||||||
| Partner or last-mile identifier | A destination or express partner may provide a linked identifier after handoff. Ask the seller for the linked number if the original stops updating. | ||||||
| Order or reference number | An order ID, invoice reference, or merchant number identifies a commercial transaction and may not produce transport events. | ||||||
Tracking Statuses and Meanings
| Status | Meaning and next action |
|---|---|
| Label created or pre-advice | Shipment data exists, but this does not prove BDT or a partner has received the parcel. The sender should confirm handover. |
| Accepted or collected | An operator has recorded receipt. Follow the event history and retain the acceptance evidence. |
| In transit | The shipment is moving through sorting, line-haul, export, import, or a partner network. Scans may be intermittent. |
| Customs or destination handoff | The shipment is undergoing an import or partner process. Arrival at customs does not mean release. |
| Out for delivery or delivered | The last-mile operator is responsible for delivery evidence. Check the delivery location and contact the local operator if the parcel is missing. |
| Exception or return | An address, customs, transport, or delivery problem requires seller or carrier follow-up. The sender normally has the strongest contractual ability to investigate. |
Services and Delivery Times
BDT's website lists service channels rather than a single public delivery standard. Obtain a route-specific quotation before dispatch; delivery depends on origin, destination, customs, service selection and the partner network.
Service Comparison
| Service | Best-known use |
|---|---|
| Hong Kong small parcel | Cross-border small-parcel shipping through a Hong Kong postal channel. |
| China Post small parcel and E邮宝 | Cross-border e-commerce parcel fulfilment using postal channels. |
| EMS, DHL and UPS channels | Express or carrier-specific international shipping selected through BDT. |
| FBA and dedicated lines | Amazon FBA and destination-specific logistics routes, including routes listed for the United States, Canada, United Kingdom, Europe, Russia and Brazil. |
| COD services | Cash-on-delivery logistics listed for Japan, Thailand, Malaysia, Taiwan and Vietnam. |
Delivery Time
| Service group | Delivery-time guidance |
|---|---|
| Postal and small-parcel routes | Request a destination-specific quotation; the reviewed pages do not display a universal delivery standard. |
| DHL, UPS and EMS channels | Use the selected operator's service commitment and BDT quotation; a BDT catalogue entry alone is not a delivery guarantee. |
| FBA, dedicated and COD routes | Confirm the route, destination, customs arrangement and counting rule before tendering the shipment. |
Destination Country Delivery Times
| Destination | Route-specific action |
|---|---|
| United States, Canada and Mexico | Ask BDT to quote the selected FBA, dedicated, postal, DHL or UPS route and identify the last-mile operator. |
| United Kingdom, Germany, France, Italy, Spain, Netherlands, Poland, Sweden, Belgium, Austria and Switzerland | Confirm the service product, import-tax arrangement, customs documents and destination delivery partner before dispatch. |
| Japan, South Korea, Australia, New Zealand, Singapore, Malaysia, Thailand, India, Philippines and Indonesia | Confirm whether the shipment uses postal, EMS, COD, FBA or a dedicated line and request the applicable operational estimate. |
| Brazil, Chile, United Arab Emirates, Saudi Arabia and South Africa | Request a route quotation with customs, tax, remote-area and last-mile conditions stated in writing. |
Common Tracking Problems and Solutions
| Problem or status | Immediate action |
|---|---|
| Invalid number | Remove accidental spaces, compare the number with the label or seller record, and confirm that it is not an order ID. |
| No first scan | Ask the sender whether the parcel was physically handed to BDT or a partner. Electronic pre-advice is not acceptance. |
| No update or stuck in transit | Compare the last event with the route and customs stage. Ask the seller to open an operational inquiry when the shipment is materially overdue. |
| Address error or failed delivery | Contact the local delivery operator if identified; contact the seller or BDT for correction authority. Do not assume a public tracking platform can change the address. |
| Delivered but not received | Check the entrance, mailbox, reception desk, household members, neighbours and delivery notice; request delivery evidence and ask the seller to start an investigation. |
| Customs hold or return | Confirm the required invoice, identity, tax or import information with the destination authority or delivery partner, then notify the sender. |
| Loss or damage | Photograph the parcel and packaging, retain the contents and proof of value, and ask the contractual sender to begin the applicable carrier inquiry or claim. |
International Shipping, Customs and Carrier Handoffs
| Stage | What the customer should understand |
|---|---|
| Booking and label | BDT or the selected channel creates shipment data. This is not proof of physical possession. |
| Origin collection and export processing | The origin operator receives, sorts and prepares the parcel for export. Export processing is separate from import clearance. |
| Line-haul and exchange | The parcel moves through international transport and an exchange or gateway facility. Scanning may pause between facilities. |
| Import customs | Customs may request documents, taxes or declarations. Arrival at an exchange office does not equal customs release. |
| Destination and last mile | A destination postal, express or local delivery partner may perform final delivery. The original identifier may remain visible or a linked partner number may appear. |
Delivery Management and Post-shipment Options
| Option | Responsible party and action |
|---|---|
| Address correction | Ask the sender or BDT whether the route permits correction before final-mile delivery; success is not guaranteed. |
| Redelivery or pickup | Follow the notice or destination operator's instructions. Eligibility depends on the local delivery partner. |
| Delivery evidence | Request proof of delivery from the responsible delivery operator or through the contractual sender. |
Lost, Damaged, Claims, Insurance and Refunds
| Process | Use and evidence |
|---|---|
| Tracking inquiry | Use for a missing event or operational question; prepare the identifier, dispatch date and latest scan. |
| Loss or damage claim | The sender or contracting customer should ask BDT or the underlying operator about the applicable filing route, evidence, deadline and coverage. |
| Merchant refund | A seller decides the customer refund under the sale terms; 17TRACK cannot approve it or change the shipment result. |
Shipping Restrictions and Special Handling
| Category | Practical guidance |
|---|---|
| Sensitive goods | BDT lists a sensitive-goods postal route and an FBA sensitive-goods route. Obtain route-specific acceptance rules before dispatch. |
| Batteries, liquids and dangerous goods | Declare contents accurately and obtain written acceptance requirements; restrictions differ by route, aircraft and destination. |
| Customs-controlled goods | Prepare truthful commercial descriptions, value and consignee information. Missing or inconsistent documents can delay clearance or cause return. |
Customer Service
| Channel | Verified contact |
|---|---|
| Website | BDT official website |
| General telephone | 0755-23061582, listed as the national and Shenzhen contact number. |
| 1264479307@qq.com, listed on the contact page. | |
| Shenzhen office | 固戍南昌社区第二栋一层, 西乡街道, 宝安区, Shenzhen, China. |
| Yiwu branch | 浙江省义乌市十二山头, with 13798389073 listed as a branch contact. |
When contacting BDT, prepare the tracking number, order reference, dispatch date, origin and destination, latest scan, contents description, declared value, packaging photographs and the requested remedy. Marketplace buyers should also notify the seller because the seller may control the carrier inquiry or claim.
Ecommerce and Business Tracking
BDT's official company page describes logistics solutions for cross-border e-commerce, warehousing, FBA, COD, express and reverse logistics. Businesses should distinguish BDT account records from the underlying postal or express tracking system and should request current integration details directly from BDT.
Developer/API Comparison
| Option | Provider | ||||||
|---|---|---|---|---|---|---|---|
| BDT integration | BDT | ||||||
View all details for BDT integration
| |||||||
| 17TRACK API | 17TRACK | ||||||
View all details for the 17TRACK API
| |||||||
FAQ
Basic FAQs
Use the identifier supplied by BDT or the seller on the BDT website, then try 17TRACK for available multi-carrier events.
Check the dispatch email, marketplace order page, shipping label, receipt or BDT account record.
BDT uses different service channels, so there is no single public pattern on the reviewed pages; the number may belong to a postal or express partner.
It may be an order reference, a newly created label, or a partner number not yet visible in the selected tracker. Confirm the identifier with the sender.
International handoffs, sorting, line-haul and customs can create scan gaps. Ask the sender to investigate when the shipment is materially overdue.
Delivery time depends on the selected BDT route, destination, customs and partner network; request a route-specific quotation before dispatch.
Check the delivery notice and contact the identified last-mile operator or the seller to arrange the permitted next step.
Check the delivery location, household members, reception desk and neighbours, then request delivery evidence through the seller or responsible carrier.
Photograph the packaging and contents, retain proof of value, and ask the contractual sender or BDT about the applicable inquiry or claim route.
Use the official contact page, call 0755-23061582, or email 1264479307@qq.com with the shipment details.
Expert FAQs
No. BDT presents those operators as logistics channels or products; the operator named on the shipment may issue the tracking identifier and perform a particular transport stage.
No. A label or electronic pre-advice records shipment data, while acceptance requires a physical receipt scan by BDT or the relevant partner.
The original number may remain active, but a destination or express partner may also create a linked identifier. Ask the seller for both numbers.
No. Customs arrival and customs release are separate events, and the destination authority may request documents, taxes or additional information.
The reviewed BDT pages do not publish a current public API specification. Businesses should request integration terms directly from BDT or use 17TRACK where appropriate.
No. Address changes, redelivery and claims must be handled by the sender, BDT, or the responsible destination carrier.
Tracking API
// BDT public official tracking API: current endpoint and authentication are not published on the reviewed official pages.
// 17TRACK API documentation: https://api.17track.net/en/doc
POST https://api.17track.net/track/v2.4/register
Headers:
17token: YourKey
Content-Type: application/json
Body:
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
// Use the current 17TRACK carrier code from the 17TRACK documentation.
// Do not assume that every number arranged by BDT was issued by BDT.
Sources & References
- BDT official website — 百达通国际货运代理有限公司. BDT
- Company introduction — 公司介绍. BDT
- Contact information — 联系我们. BDT
- Business and service directory — 业务介绍. BDT
- 17TRACK API documentation. 17TRACK
17TRACK is an independent tracking platform and is not affiliated with BDT.
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