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Krexi international

Krexi international Tracking

Please enter the Krexi international tracking number to check the latest shipping status.

TRACK

About Krexi International

Krexi International is the international logistics brand used by Shenzhen Kunxiang International Freight Forwarding Co., Ltd. The company describes itself as a Shenzhen-based international freight forwarder handling international express, air freight, sea freight, international small parcels, warehousing, customs declaration, inspection declaration, delivery and logistics consulting.

ItemVerified information
Official nameShenzhen Kunxiang International Freight Forwarding Co., Ltd.
Official websitehttps://www.krexi.com/
Carrier typeInternational freight forwarder and logistics provider.
Primary regionOperations start from Shenzhen, Guangzhou and Hong Kong, with an agency network described as covering 124 countries and regions.
Tracking pageKrexi International website tracking area
FoundedThe company states that it was established in 2013 and formerly operated as Kunxiang (Hong Kong) International Freight Forwarding Co., Ltd.
HeadquartersBao'an District, Shenzhen, Guangdong, China.

Carrier Entity Relationships

EntityRelationship summary
Krexi InternationalKrexi International is the English-facing logistics brand connected to Shenzhen Kunxiang International Freight Forwarding Co., Ltd.
International express, air freight and sea freightThese are logistics services arranged by the freight forwarder rather than a single publicly identified parcel network.
Partner airlines, express operators, postal operators and agentsKrexi International states that it cooperates with postal operators and agents in major countries; the actual transport custodian can therefore change by route and service.
Krexi International tracking systemThe website provides shipment tracking and describes a logistics information system shared with customers.
17TRACK17TRACK is an independent tracking platform that may aggregate events from the carrier or a route partner; tracking visibility does not prove that Krexi International issued every number.

Quick Answer

Enter the shipment or waybill number supplied by the sender into the tracking area on the Krexi International website, or enter it in 17TRACK. If no event appears, first check whether the number is an order reference, whether it was copied correctly, and whether the shipment has reached the first partner scan.

Pro Tip: A freight forwarder may arrange transport through several operators. The first useful scan can be issued by an airline, express carrier, postal operator or destination partner rather than by Krexi International itself.

17TRACK is independent. It does not transport the shipment, change an address, approve a refund, or decide a claim.

How to Track Krexi International Packages

PathAction
Official websiteOpen the Krexi International tracking area, enter the waybill number, and follow the displayed events.
17TRACKEnter the number without an order number or unrelated reference. Let 17TRACK identify the available carrier data source.
No numberAsk the seller or sender for the shipment waybill. An order number, invoice number or marketplace reference may not retrieve transport events.
No resultRecheck characters, remove accidental punctuation, wait for the first acceptance or partner scan, and ask the sender which transport operator received the shipment.

Krexi International’s website states that its tracking field accepts up to 10 waybill numbers. A label number or booking reference can be useful to a forwarder, but the identifier needed for public parcel tracking is the number linked to the physical shipment.

Tracking Number Formats and Examples

Krexi International’s public pages provide a waybill tracking function but do not publish one universal number pattern. Because the company arranges express, air and sea freight through route partners, the number visible to a buyer may be partner-issued.

Tracking Number Format

Identifier familyNormalized pattern
Krexi International waybillCarrier-specific waybill supplied on the shipping record; the public site does not state a single length or prefix rule.
View all details for Krexi International waybill identification
Issued byThe number may be issued by Krexi International or by the transport partner selected for the route.
User locationLook in the seller’s dispatch notice, freight document, receipt or booking communication.
Tracking scopeVisibility depends on the connected operator and the stage at which the shipment has been scanned.
CaveatA marketplace order ID is not automatically a transport waybill. Use the official tracker or 17TRACK automatic recognition.
Partner express or postal numberUse the exact alphanumeric or numeric identifier printed by the selected express or postal operator.
View all details for partner express or postal numbers
Issued byThe origin carrier, postal operator or destination partner may issue the number.
Cross-border useThe same number may remain visible after a handoff, while a local delivery ID can also be added.
Recognition limitA prefix alone cannot reliably establish the service, owner or delivery promise.
Recommended checkAsk the sender for the route carrier and preserve every linked number shown in the dispatch documents.
Order or reference IDMerchant-generated reference used to locate the purchase; it is not necessarily scannable in transport systems.

Tracking Statuses and Meanings

StatusLifecycle stage
Label created / information receivedPre-shipment
View all details for pre-shipment status
What it meansElectronic shipment data exists, but the public event does not by itself prove physical acceptance.
Responsible partyThe sender or booking party remains responsible for handing over the goods.
Next stepA carrier or partner acceptance scan should appear.
Customer actionContact the seller first if dispatch was promised but no handover has occurred.
Accepted / picked upOrigin processing
View all details for accepted or picked-up status
What it meansA transport operator has recorded a physical receipt or pickup event.
Next stepSorting, consolidation or export preparation normally follows.
Customer actionKeep the waybill and verify the destination address.
In transitLine-haul or transfer
Customs / handoffBorder or partner processing
Out for deliveryLast mile
Delivered / exception / returnedFinal outcome or disruption

Services and Delivery Times

Service Comparison

ServiceService type
International expressCross-border parcel and document forwarding arranged through express networks.
International air freightAir cargo arranged from Shenzhen, Guangzhou or Hong Kong origins.
International sea freightLCL and FCL ocean freight services.
Warehousing and customs servicesStorage, customs declaration, inspection declaration and related logistics support.

Delivery Time

ServicePublished delivery standard
International expressRoute-specific quotation; the public company pages do not state a universal delivery promise.
International air freightTiming depends on origin, destination, flight capacity, handling and customs.
International sea freightTiming depends on sailing schedule, consolidation, port operations and clearance.

Destination Country Delivery Times

Destination regionRoute planning information
124-country and regional agency networkKrexi International describes coverage through overseas postal operators and agents. Obtain the route-specific service, transit estimate and destination handoff from the booking team.
View all destination-time details for Krexi International
Primary service typeInternational express, air freight, sea freight or international small parcel, selected according to the shipment.
Average delivery daysUse the route quotation rather than a general marketplace average.
Last-mile partnerThe destination postal, express or agency partner is route-dependent.
Customs and clearance tipsPrepare an accurate commercial invoice, commodity description, value, consignee details and any destination import documents.

A displayed estimate is not automatically a guaranteed delivery date. Customs, weekends, holidays, remote areas, weather, peak periods, address quality, capacity and partner handoffs can extend transit.

Common Tracking Problems and Solutions

Problem & Solution

Problem/status shownLikely cause and first action
Invalid numberThe identifier may be an order reference or contain a copying error. Recheck it with the sender.
No tracking eventsElectronic data may precede physical handover. Ask whether the origin operator has accepted the goods.
No update for several daysThe shipment may be between scans, in consolidation, in transit or awaiting a partner event. Ask the sender to request a route check.
Customs or delivery exceptionCheck the event wording and prepare invoice, value and consignee information; the importer or sender may need to respond.
Delivered but missingCheck the entrance, mailbox, reception desk, household members and neighbours, then request proof of delivery and contact the local delivery operator.
Returned to senderAsk the sender for the return reason, verify the address and arrange a new shipment only after the return status is understood.
Loss or damagePhotograph the package and contents, retain packaging and invoice, and have the shipper contact Krexi International or the responsible route carrier.

International Shipping, Customs and Carrier Handoffs

International shipments arranged by Krexi International can pass through origin handling, export procedures, line-haul transport, import clearance and destination delivery. Arrival in a destination country or exchange facility does not by itself mean customs has released the shipment.

International Flow

StageResponsible entity
Origin pickup and consolidationKrexi International, its warehouse or an origin transport partner receives and consolidates the shipment.
Export processing and line haulAirline, shipping line, express operator or other contracted carrier transports the shipment.
Import customsThe destination customs authority assesses the declaration; the importer or appointed broker may need to provide information or pay charges.
Partner handoff and last mileA destination postal, express or agency partner may perform final delivery and create the next visible scan.

Customer Service

Customer Service

ChannelVerified contact/link
General and after-sales telephone18923791941. The website labels this as after-sales service and the company switchboard.
Express department+86 755 23703806; sky@krexi.com.
Air department+86 755 23579523; eva@krexi.com.
Sea department+86 755 23729795; sarah@krexi.com.
Overseas agents or foreign customers+86 755 23701532, +86 18664397240, karen@krexi.com. The website gives 9:00 a.m. to 6:00 p.m. for the office telephone.
AddressFirst floor, Cao Wei First Industrial Area, Xixiang, Bao'an District, Shenzhen, China.

Prepare the waybill, ship date, origin and destination, service type, latest scan, consignee details, goods description, value evidence and damage photographs. For marketplace orders, the seller or shipper is usually the most effective party to open a transport investigation.

FAQ

Basic FAQs

1. How do I track my Krexi International package?

Enter the waybill number on the official Krexi International website or 17TRACK to view available shipment events.

2. Where can I find my Krexi International tracking number?

Check the seller’s dispatch notice, freight document, receipt or booking message and request the transport waybill if it is missing.

3. What does a Krexi International tracking number look like?

Krexi International does not publish one universal public pattern; the route partner may issue a numeric or alphanumeric waybill.

4. Why has my Krexi International package not received its first scan?

Shipment data can be created before physical handover, so ask the sender whether an origin carrier has accepted the goods.

5. Why is my Krexi International tracking not updating?

The shipment may be between scans or moving through consolidation, line haul or a partner handoff; the sender should request a route check when the gap becomes concerning.

6. How long does Krexi International delivery take?

Transit depends on the selected express, air or sea route, origin, destination, capacity and customs; obtain the route quotation for the shipment.

7. What should I do after a Krexi International delivery exception?

Read the latest event, verify the address and ask the sender or responsible destination operator what correction is required.

8. What should I do if Krexi International shows delivered but I have not received the parcel?

Check delivery locations, reception staff, household members and neighbours, then request proof of delivery and contact the local delivery operator.

9. How do I report a lost or damaged Krexi International shipment?

Preserve the packaging, photograph the damage, collect value evidence and ask the shipper to open an inquiry with Krexi International or the route carrier.

10. How can I contact Krexi International?

Use the official contact page, the general number 18923791941, or the department contact matching the shipment.

Expert FAQs

11. Is Krexi International the same as the final-mile carrier?

Not necessarily; Krexi International is a freight forwarder and states that it works with overseas postal operators and agents, so final delivery responsibility can move to a route partner.

12. Does Krexi International issue every number visible in tracking?

No conclusion should be drawn from tracking visibility alone; a partner-issued waybill can remain visible in the shipment record.

13. What does a customs event mean for a Krexi International shipment?

It means the shipment is undergoing border processing or awaiting information; arrival at customs is not the same as release.

14. Can Krexi International arrange sea freight as well as parcel delivery?

Yes. The official company description includes international sea freight for both LCL and FCL, alongside express, air freight and small parcels.

15. Does Krexi International offer business logistics support?

Yes. The company describes warehousing, customs and inspection declaration, delivery, logistics information systems and tailored logistics solutions.

16. Can businesses use a public Krexi International tracking API?

A current public official API is not evidenced by the supplied official pages; businesses should ask Krexi International for technical access and use 17TRACK API documentation for multi-carrier integration.

Tracking API

17TRACK API reference
// 1. Current public official Krexi International tracking API:
// Current public official tracking API not confirmed.

// 2. 17TRACK API
// Documentation: https://api.17track.net/en/doc
POST https://api.17track.net/track/v2.4/register
Headers:
  17token: YourKey
  Content-Type: application/json

Body:
[
  {
    "number": "TRACKING_NUMBER",
    "carrier": "CARRIER_CODE"
  }
]

// CARRIER_CODE must be confirmed from current 17TRACK carrier data.

Sources & References

17TRACK is an independent tracking platform and is not affiliated with Krexi International.

A professional and stable global package tracking platform.

17TRACK
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