
Krexi international Tracking
Please enter the Krexi international tracking number to check the latest shipping status.
About Krexi International
Krexi International is the international logistics brand used by Shenzhen Kunxiang International Freight Forwarding Co., Ltd. The company describes itself as a Shenzhen-based international freight forwarder handling international express, air freight, sea freight, international small parcels, warehousing, customs declaration, inspection declaration, delivery and logistics consulting.
| Item | Verified information |
|---|---|
| Official name | Shenzhen Kunxiang International Freight Forwarding Co., Ltd. |
| Official website | https://www.krexi.com/ |
| Carrier type | International freight forwarder and logistics provider. |
| Primary region | Operations start from Shenzhen, Guangzhou and Hong Kong, with an agency network described as covering 124 countries and regions. |
| Tracking page | Krexi International website tracking area |
| Founded | The company states that it was established in 2013 and formerly operated as Kunxiang (Hong Kong) International Freight Forwarding Co., Ltd. |
| Headquarters | Bao'an District, Shenzhen, Guangdong, China. |
Carrier Entity Relationships
| Entity | Relationship summary |
|---|---|
| Krexi International | Krexi International is the English-facing logistics brand connected to Shenzhen Kunxiang International Freight Forwarding Co., Ltd. |
| International express, air freight and sea freight | These are logistics services arranged by the freight forwarder rather than a single publicly identified parcel network. |
| Partner airlines, express operators, postal operators and agents | Krexi International states that it cooperates with postal operators and agents in major countries; the actual transport custodian can therefore change by route and service. |
| Krexi International tracking system | The website provides shipment tracking and describes a logistics information system shared with customers. |
| 17TRACK | 17TRACK is an independent tracking platform that may aggregate events from the carrier or a route partner; tracking visibility does not prove that Krexi International issued every number. |
Quick Answer
Enter the shipment or waybill number supplied by the sender into the tracking area on the Krexi International website, or enter it in 17TRACK. If no event appears, first check whether the number is an order reference, whether it was copied correctly, and whether the shipment has reached the first partner scan.
17TRACK is independent. It does not transport the shipment, change an address, approve a refund, or decide a claim.
How to Track Krexi International Packages
| Path | Action |
|---|---|
| Official website | Open the Krexi International tracking area, enter the waybill number, and follow the displayed events. |
| 17TRACK | Enter the number without an order number or unrelated reference. Let 17TRACK identify the available carrier data source. |
| No number | Ask the seller or sender for the shipment waybill. An order number, invoice number or marketplace reference may not retrieve transport events. |
| No result | Recheck characters, remove accidental punctuation, wait for the first acceptance or partner scan, and ask the sender which transport operator received the shipment. |
Krexi International’s website states that its tracking field accepts up to 10 waybill numbers. A label number or booking reference can be useful to a forwarder, but the identifier needed for public parcel tracking is the number linked to the physical shipment.
Tracking Number Formats and Examples
Krexi International’s public pages provide a waybill tracking function but do not publish one universal number pattern. Because the company arranges express, air and sea freight through route partners, the number visible to a buyer may be partner-issued.
Tracking Number Format
| Identifier family | Normalized pattern | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Krexi International waybill | Carrier-specific waybill supplied on the shipping record; the public site does not state a single length or prefix rule. | ||||||||
View all details for Krexi International waybill identification
| |||||||||
| Partner express or postal number | Use the exact alphanumeric or numeric identifier printed by the selected express or postal operator. | ||||||||
View all details for partner express or postal numbers
| |||||||||
| Order or reference ID | Merchant-generated reference used to locate the purchase; it is not necessarily scannable in transport systems. | ||||||||
Tracking Statuses and Meanings
| Status | Lifecycle stage | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Label created / information received | Pre-shipment | ||||||||
View all details for pre-shipment status
| |||||||||
| Accepted / picked up | Origin processing | ||||||||
View all details for accepted or picked-up status
| |||||||||
| In transit | Line-haul or transfer | ||||||||
| Customs / handoff | Border or partner processing | ||||||||
| Out for delivery | Last mile | ||||||||
| Delivered / exception / returned | Final outcome or disruption | ||||||||
Services and Delivery Times
Service Comparison
| Service | Service type |
|---|---|
| International express | Cross-border parcel and document forwarding arranged through express networks. |
| International air freight | Air cargo arranged from Shenzhen, Guangzhou or Hong Kong origins. |
| International sea freight | LCL and FCL ocean freight services. |
| Warehousing and customs services | Storage, customs declaration, inspection declaration and related logistics support. |
Delivery Time
| Service | Published delivery standard |
|---|---|
| International express | Route-specific quotation; the public company pages do not state a universal delivery promise. |
| International air freight | Timing depends on origin, destination, flight capacity, handling and customs. |
| International sea freight | Timing depends on sailing schedule, consolidation, port operations and clearance. |
Destination Country Delivery Times
| Destination region | Route planning information | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| 124-country and regional agency network | Krexi International describes coverage through overseas postal operators and agents. Obtain the route-specific service, transit estimate and destination handoff from the booking team. | ||||||||
View all destination-time details for Krexi International
| |||||||||
A displayed estimate is not automatically a guaranteed delivery date. Customs, weekends, holidays, remote areas, weather, peak periods, address quality, capacity and partner handoffs can extend transit.
Common Tracking Problems and Solutions
Problem & Solution
| Problem/status shown | Likely cause and first action |
|---|---|
| Invalid number | The identifier may be an order reference or contain a copying error. Recheck it with the sender. |
| No tracking events | Electronic data may precede physical handover. Ask whether the origin operator has accepted the goods. |
| No update for several days | The shipment may be between scans, in consolidation, in transit or awaiting a partner event. Ask the sender to request a route check. |
| Customs or delivery exception | Check the event wording and prepare invoice, value and consignee information; the importer or sender may need to respond. |
| Delivered but missing | Check the entrance, mailbox, reception desk, household members and neighbours, then request proof of delivery and contact the local delivery operator. |
| Returned to sender | Ask the sender for the return reason, verify the address and arrange a new shipment only after the return status is understood. |
| Loss or damage | Photograph the package and contents, retain packaging and invoice, and have the shipper contact Krexi International or the responsible route carrier. |
International Shipping, Customs and Carrier Handoffs
International shipments arranged by Krexi International can pass through origin handling, export procedures, line-haul transport, import clearance and destination delivery. Arrival in a destination country or exchange facility does not by itself mean customs has released the shipment.
International Flow
| Stage | Responsible entity |
|---|---|
| Origin pickup and consolidation | Krexi International, its warehouse or an origin transport partner receives and consolidates the shipment. |
| Export processing and line haul | Airline, shipping line, express operator or other contracted carrier transports the shipment. |
| Import customs | The destination customs authority assesses the declaration; the importer or appointed broker may need to provide information or pay charges. |
| Partner handoff and last mile | A destination postal, express or agency partner may perform final delivery and create the next visible scan. |
Customer Service
Customer Service
| Channel | Verified contact/link |
|---|---|
| General and after-sales telephone | 18923791941. The website labels this as after-sales service and the company switchboard. |
| Express department | +86 755 23703806; sky@krexi.com. |
| Air department | +86 755 23579523; eva@krexi.com. |
| Sea department | +86 755 23729795; sarah@krexi.com. |
| Overseas agents or foreign customers | +86 755 23701532, +86 18664397240, karen@krexi.com. The website gives 9:00 a.m. to 6:00 p.m. for the office telephone. |
| Address | First floor, Cao Wei First Industrial Area, Xixiang, Bao'an District, Shenzhen, China. |
Prepare the waybill, ship date, origin and destination, service type, latest scan, consignee details, goods description, value evidence and damage photographs. For marketplace orders, the seller or shipper is usually the most effective party to open a transport investigation.
FAQ
Basic FAQs
Enter the waybill number on the official Krexi International website or 17TRACK to view available shipment events.
Check the seller’s dispatch notice, freight document, receipt or booking message and request the transport waybill if it is missing.
Krexi International does not publish one universal public pattern; the route partner may issue a numeric or alphanumeric waybill.
Shipment data can be created before physical handover, so ask the sender whether an origin carrier has accepted the goods.
The shipment may be between scans or moving through consolidation, line haul or a partner handoff; the sender should request a route check when the gap becomes concerning.
Transit depends on the selected express, air or sea route, origin, destination, capacity and customs; obtain the route quotation for the shipment.
Read the latest event, verify the address and ask the sender or responsible destination operator what correction is required.
Check delivery locations, reception staff, household members and neighbours, then request proof of delivery and contact the local delivery operator.
Preserve the packaging, photograph the damage, collect value evidence and ask the shipper to open an inquiry with Krexi International or the route carrier.
Use the official contact page, the general number 18923791941, or the department contact matching the shipment.
Expert FAQs
Not necessarily; Krexi International is a freight forwarder and states that it works with overseas postal operators and agents, so final delivery responsibility can move to a route partner.
No conclusion should be drawn from tracking visibility alone; a partner-issued waybill can remain visible in the shipment record.
It means the shipment is undergoing border processing or awaiting information; arrival at customs is not the same as release.
Yes. The official company description includes international sea freight for both LCL and FCL, alongside express, air freight and small parcels.
Yes. The company describes warehousing, customs and inspection declaration, delivery, logistics information systems and tailored logistics solutions.
A current public official API is not evidenced by the supplied official pages; businesses should ask Krexi International for technical access and use 17TRACK API documentation for multi-carrier integration.
Tracking API
// 1. Current public official Krexi International tracking API:
// Current public official tracking API not confirmed.
// 2. 17TRACK API
// Documentation: https://api.17track.net/en/doc
POST https://api.17track.net/track/v2.4/register
Headers:
17token: YourKey
Content-Type: application/json
Body:
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
// CARRIER_CODE must be confirmed from current 17TRACK carrier data.
Sources & References
- Krexi International — Official website. Shenzhen Kunxiang International Freight Forwarding Co., Ltd.
- About Krexi International. Shenzhen Kunxiang International Freight Forwarding Co., Ltd.
- Company Profile. Shenzhen Kunxiang International Freight Forwarding Co., Ltd.
- Contact Krexi International. Shenzhen Kunxiang International Freight Forwarding Co., Ltd.
- English website and shipment tracking area. Shenzhen Kunxiang International Freight Forwarding Co., Ltd.
- 17TRACK API Documentation. 17TRACK.
17TRACK is an independent tracking platform and is not affiliated with Krexi International.
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