About JiFan
JiFan is the English display name used here for 深圳市吉凡国际物流有限公司, a Shenzhen-based international logistics company established in 2017. JiFan provides cross-border logistics solutions, with its published product focus on shipments from China to the United States. The company describes itself as an NVOCC member and combines forwarding, customs, line-haul and destination delivery resources.
| Fact | Confirmed information |
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| Official name | 深圳市吉凡国际物流有限公司 |
| Official website | http://www.szjf56.cn/ |
| Carrier type | International logistics company and NVOCC member. |
| Primary published region | China-origin logistics to the United States. |
| Tracking page | JiFan shipment tracking page |
| Founded | 2017. |
| Office location | Longgang District, Shenzhen, China. |
Carrier Entity Relationships
| Entity | Relationship to JiFan |
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| JiFan | JiFan designs and coordinates the published cross-border logistics products. |
View all details for JiFan relationships
| Operated services | JiFan publishes United States economy small-parcel, air small-parcel, Matson scheduled sea-parcel and oversized sea-freight products. |
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| Tracking product | The official website provides a shipment-number query page and states that the page displays packages within its stated tracking window. |
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| Network entities | Published service descriptions connect JiFan shipments with T86 customs clearance, Matson or COSCO line-haul, UPS MI, UPS and trucking resources at destination. |
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| International or last-mile partners | UPS or UPS MI is identified by JiFan for several United States delivery products; the partner scan does not by itself prove that JiFan issued the final-mile identifier. |
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| 17TRACK relationship | 17TRACK is an independent tracking platform that may aggregate available events; it does not transport JiFan shipments or decide claims. |
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Quick Answer
Enter the shipment number supplied by the seller, receipt or JiFan shipping notice on the official JiFan tracking page, or enter it on 17TRACK. If no result appears, first check that you used a tracking number rather than an order number, remove spaces or punctuation, and allow time for the first physical acceptance scan. 17TRACK is independent and cannot change an address, issue a refund or approve a claim.
How to Track JiFan Packages
Use the official JiFan query for the carrier’s own shipment records, or use 17TRACK when you want an independent multi-carrier view of available events.
| Route | Steps |
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| Official JiFan tracking | Open the JiFan tracking page, enter the shipment number, and submit the query. The page states that one query can contain up to 20 numbers and that results cover packages within two months. |
| 17TRACK tracking | Open 17TRACK, paste the shipment number, review the detected carrier and event history, then compare any destination-partner event with the seller’s shipping record. |
| Number source | Ask the seller or shipper for the shipment number. An order ID, merchant reference or invoice number may not be searchable as a transport identifier. |
Tracking Statuses and Meanings
Tracking events describe the latest data received; they do not always identify the physical custodian at every moment.
Status Quick Lookup
| Status | Meaning |
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| Shipment information received | A label or electronic record exists; physical acceptance may not have occurred. |
View all details for shipment information received
| Lifecycle stage | Pre-shipment. |
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| Responsible party | Usually the shipper, booking system or origin handling team. |
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| What happens next | The parcel should receive an acceptance or processing scan. |
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| Customer action | Check the number with the seller and allow the origin operation to process the item. |
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| In transit | The shipment has a movement or processing event and is progressing through the planned route. |
View all details for JiFan in-transit status| Next event | Further sorting, line-haul, customs, partner handoff or delivery processing. |
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| Action | Compare the last scan location with the destination and contact the seller if the movement exceeds the quoted service window. |
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| Customs or handoff event | The shipment is being processed for import, export or transfer; arrival at a customs facility is not proof of release. |
| Out for delivery | A destination delivery resource has assigned the shipment to a delivery route. |
| Delivered or exception | Delivered indicates a delivery scan; an exception requires the recipient or shipper to follow the stated corrective action. |
Services and Delivery Times
JiFan’s published products are primarily China-to-United States services. The quoted periods are approximate service descriptions, not a universal guarantee.
Service Comparison
| Service | Best for |
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| United States economy small parcel | Lightweight e-commerce items. |
View all details for United States economy small parcel| Coverage | United States, including overseas islands and military addresses. |
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| Condition | Published packaging thickness below 1.8 cm and weight below 360 g. |
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| Route | Direct flight, T86 clearance and UPS delivery. |
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| Tracking | JiFan describes the product as trackable throughout the route. |
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| United States air small parcel standard | Faster small parcels up to 4.5 kg. |
View all details for United States air small parcel standard| Coverage | United States, including overseas islands and military addresses. |
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| Route | Direct flight, T86 clearance and UPS MI delivery. |
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| Weight | Published range is 0–4.5 kg. |
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| Matson scheduled sea parcel | Economical parcels and larger goods. |
View all details for Matson scheduled sea parcel| Small parcel | Published range is 0–4.5 kg with T86 clearance and UPS MI delivery. |
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| Large parcel | Published range is 4.5–68 kg with UPS Ground delivery in the United States mainland. |
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| Typical cargo | JiFan presents this option for sensitive goods, packing materials, consolidated goods, furniture and appliances. |
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| United States oversized sea line | Large furniture, machinery and sports equipment. |
View all details for United States oversized sea line| Weight | Published single-piece range is 100–2,000 kg. |
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| Line-haul | JiFan names Matson scheduled service and COSCO fast service. |
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| Delivery | Truck delivery to commercial and residential addresses on the United States mainland. |
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| Exclusions | Overseas islands and military addresses are excluded in the published description. |
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Delivery Time
| Service | Published delivery estimate |
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| United States economy small parcel | Approximately 10–12 calendar days. |
| United States air small parcel standard | Approximately 8–10 calendar days. |
| Matson scheduled sea parcel | Approximately 20–25 calendar days. |
| United States oversized sea line | Approximately 25–40 calendar days. |
Destination Country Delivery Times
| Destination | Published route |
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| United States | Air small parcel: 8–10 calendar days; economy small parcel: 10–12; sea parcel: 20–25; oversized sea: 25–40. |
View all details for United States delivery| Last-mile partner | JiFan identifies UPS or UPS MI for the relevant published products; oversized shipments use truck delivery. |
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| Customs and clearance | Several products specify T86 clearance. Customs processing, inspections, address quality, weekends and partner handoff can change the actual delivery date. |
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| Coverage limitation | Some services include overseas islands and military addresses, while the oversized sea line is limited to the United States mainland. |
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| Average actual days | JiFan publishes ranges rather than a separate historical average; the midpoint of each stated range is a planning reference, not a guarantee. |
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Common Tracking Problems and Solutions
Problem & Solution
| Problem or status | First action |
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| Invalid number | Copy the number again, remove spaces and confirm it is a shipment number with the seller. |
View all details for invalid JiFan numbers| Likely cause | Order ID, reference ID, incomplete value or a typographical error. |
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| Escalation | Ask the shipper to confirm the exact booking record and service. |
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| Contact | The seller or shipper should normally investigate the booking data. |
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| No update or label created | Check the last event and allow the origin team to hand over the physical parcel before treating the record as accepted. |
| Customs hold | Ask the seller which party is handling clearance and whether additional import information or payment is required. |
| Delivered but not received | Check the delivery location, household members, reception desk and neighbors; then request delivery evidence and contact the seller. |
| Address error, failed delivery or return | Contact the seller and the identified destination delivery partner promptly; the shipper may be the party able to request correction. |
| Lost or damaged parcel | Preserve packaging, contents photos, invoices and tracking events, then ask the shipper to start the carrier inquiry or claim. |
International Shipping, Customs and Carrier Handoffs
A JiFan cross-border shipment can pass through origin handling, export processing, ocean or air line-haul, United States clearance and a destination delivery resource. A customs arrival scan is not the same as customs release, and an electronic partner record is not proof of physical acceptance.
| Stage | Typical event |
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| Origin preparation | Shipment information or origin acceptance is recorded in the JiFan workflow. |
View all details for JiFan international origin preparation| Custodian | The shipper, origin warehouse or JiFan handling operation. |
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| Visibility gap | Labels may exist before the first physical scan. |
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| Customer action | Confirm the shipment number and dispatch date with the seller. |
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| Export and line-haul | Export processing is followed by air or sea movement; JiFan names direct flights, Matson scheduled service or COSCO fast service for relevant products. |
| United States clearance | Relevant JiFan product descriptions specify T86 customs clearance; release depends on customs processing and shipment documentation. |
| Partner handoff | UPS, UPS MI or trucking resources may handle destination delivery for the selected product. The number may remain the same or a partner reference may also appear. |
| Last mile | The destination delivery resource performs route assignment, delivery or exception handling; check its official events when a partner identifier is supplied. |
Delivery Management and Post-shipment Options
The published JiFan materials describe transportation and destination delivery arrangements but do not provide a public self-service page for interception, address changes, pickup holds or delivery instructions. Ask the shipper to coordinate any post-shipment request with the relevant destination partner.
Lost, Damaged, Claims, Insurance and Refunds
JiFan states that delayed shipments are subject to compensation and that lost shipments are covered by a freight refund plus an additional equal freight payment. The published page does not set out a complete filing form, deadline or evidence schedule, so the shipper should request the applicable terms for the booked service.
| Process | Use when |
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| Tracking inquiry | Use when an event is unclear or a shipment appears delayed; the shipper should provide the tracking record. |
| Loss or delay compensation request | Use under the booked JiFan service terms when a shipment is delayed or lost. |
View all details for JiFan claims| Who files | The shipper or merchant should normally start the carrier discussion; the recipient should notify the seller quickly. |
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| Evidence | Tracking number, dispatch date, shipping invoice, order details, value evidence, photographs and retained packaging. |
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| Outcome | JiFan’s published statement describes delay compensation and a freight-based lost-shipment remedy; the booked terms control eligibility. |
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| 17TRACK role | 17TRACK cannot approve compensation, refund postage or determine liability. |
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Shipping Restrictions and Special Handling
JiFan’s published product descriptions identify different weight, size, address and cargo-use conditions. Shippers should obtain the current acceptance rules before tendering batteries, liquids, dangerous goods, perishables or other regulated items.
| Category | Published condition or impact |
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| Economy small parcel | Packaging thickness below 1.8 cm and weight below 360 g. |
| Air and sea small parcel | Published small-parcel weight range is 0–4.5 kg. |
| Large sea parcel | Published range is 4.5–68 kg and delivery is limited to the United States mainland. |
| Oversized sea freight | Published single-piece range is 100–2,000 kg; overseas islands and military addresses are excluded. |
Customer Service
| Channel | Verified contact |
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| Tracking | Official JiFan shipment query |
| Telephone | 400-186-0001 |
| Email | 925930140@qq.com |
View all details for JiFan customer service| Office | Longgang District, Shenzhen, China. |
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| Best escalation order | Seller or shipper first, JiFan for booking and route questions, then the destination delivery partner for a local delivery event. |
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| Prepare | Tracking number, dispatch date, service type, destination address, latest scan, item description, value evidence and damage photographs. |
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| Hours and language | The supplied contact page lists contact channels but does not state operating hours or service languages. |
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Ecommerce and Business Tracking
JiFan’s website supports multiple-number web queries and describes customized logistics solutions for independent sites, factories and cross-border sellers. Businesses can use 17TRACK for multi-carrier visibility, while JiFan booking and support remain the source for shipment-specific service obligations.
Developer/API Comparison
| Option | Provider |
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| Official web tracking | JiFan |
View all details for official JiFan web tracking| Carrier coverage | JiFan shipment records available through the official website. |
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| Primary use | Manual lookup and a multi-number query for customer shipments. |
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| Authentication | The visible tracking page presents a public query interface. |
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| Batch capability | The page states that multiple shipment numbers can be queried, with a displayed limit of up to 20 on that page. |
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| Documentation | The supplied official materials show the web tracking page and do not publish a developer endpoint. |
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| 17TRACK API | 17TRACK |
View all details for 17TRACK API| Carrier coverage | Multi-carrier tracking subject to 17TRACK support and carrier recognition. |
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| Primary use | Storefront tracking, shipment monitoring and standardized event access. |
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| Authentication | 17TRACK documentation specifies an API token header. |
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| Tracking and batch | The reference registration endpoint accepts a JSON array of tracking records. |
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| Documentation | 17TRACK API documentation |
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| Migration note | Check the current documentation before implementation and do not rely on an older endpoint. |
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FAQ
Basic FAQs
1. How do I track my JiFan package?Enter the shipment number on the official JiFan tracking page or use 17TRACK to review available events.
2. Where can I find my JiFan tracking number?Check the seller’s dispatch message, shipping label, receipt or shipment record and ask the seller if the number is missing.
3. What does a JiFan tracking number look like?JiFan’s supplied pages do not publish one universal public pattern, so use the complete masked or unmasked value provided by the shipper.
4. When will the first JiFan tracking event appear?The first event appears after shipment data is entered or an origin handling scan is received; label creation alone does not prove physical acceptance.
5. Why is my JiFan tracking not updating?The parcel may be between scans, in line-haul or awaiting partner data; compare the last event with the published service range and ask the seller to investigate when appropriate.
6. How long does JiFan delivery take?JiFan publishes about 8–10 calendar days for United States air small parcel, 10–12 for economy small parcel, 20–25 for sea parcel and 25–40 for oversized sea freight.
7. What should I do after a JiFan delivery failure?Review the exception, verify the address and contact the seller and the identified destination delivery partner promptly.
8. JiFan says delivered, but I did not receive the package. What should I do?Check the entrance, mailbox, household members, reception desk and neighbors, then request delivery evidence and ask the seller to open an inquiry.
9. How do I report a lost or damaged JiFan shipment?Notify the seller or shipper, retain the packaging and collect tracking, invoice, value and photograph evidence for the applicable JiFan claim process.
10. How can I contact JiFan?Use 400-186-0001, 925930140@qq.com or the contact information on the official JiFan website.
Expert FAQs
11. Does JiFan operate the final-mile delivery itself?JiFan’s published United States product descriptions identify UPS, UPS MI or trucking resources for destination delivery, so the final-mile scan may come from a partner.
12. What is T86 in JiFan’s United States services?JiFan identifies T86 clearance in several product descriptions; customers should still distinguish customs arrival, inspection and release events.
13. Can one JiFan service cover military addresses?JiFan states that its economy and air small-parcel products cover United States military addresses, while the oversized sea product excludes military addresses.
14. What is the difference between a JiFan shipment number and a partner number?A JiFan customer number identifies the booking or shipment record, while a UPS, UPS MI or other partner identifier may represent destination handling; a searchable number is not necessarily issued by JiFan.
15. Does JiFan publish a tracking API?The supplied official materials publish a web tracking page and multi-number query but do not publish an API endpoint; businesses can review the 17TRACK API documentation for an independent integration route.
Tracking API
// Carrier official API:
// The official JiFan materials supplied for this page publish web tracking,
// but do not publish a developer endpoint.
// 17TRACK API
// Confirm the current carrier code in 17TRACK documentation before production use.
POST https://api.17track.net/track/v2.4/register
17token: YourKey
Content-Type: application/json
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
Sources & References
17TRACK is an independent tracking platform and is not affiliated with JiFan.
