GoFast Tracking
Please enter the GoFast tracking number to check the latest shipping status.
About Gofast
Gofast, presented on its official website as GoFast够快 and 够快供应链, is a China-based cross-border e-commerce logistics and supply-chain provider. The company states that it was founded in Dallas in 2012 and is headquartered in Guangzhou, with operations covering North America, South America and Central Asia. Its role can include freight forwarding, customs brokerage, overseas warehousing, line-haul transport and delivery coordination rather than a single universal last-mile carrier.
| Verified field | Current information |
|---|---|
| Official name shown | GO FAST够快供应链 and GoFast够快. |
| Official website | https://www.gofastcn.com/ |
| Carrier type | Cross-border e-commerce logistics provider, freight forwarder, customs and warehouse operator, and delivery coordinator. |
| Primary regions | North America, South America and Central Asia. |
| Tracking page | Official site “快件跟踪 (17 track)” entry |
| Parent organization | The official site identifies the operating business as 够快供应链; a separate parent group is not stated in the cited company profile. |
| Founded / headquarters | Founded in Dallas in 2012; current headquarters in Guangzhou, China. |
Carrier Entity Relationships
| Entity | Entity type |
|---|---|
| Gofast / 够快供应链 | Gofast provides cross-border logistics, customs, warehousing and delivery coordination services. |
| Y2 专线, 专线小包 and air/sea services | These are logistics products listed by Gofast for e-commerce cargo and parcels. |
| GO FAST CUSTOMS BROKERAGE INC | Gofast states that this U.S. customs brokerage supports its customs-led air and sea solutions. |
| UPS, FedEx, USPS, UniUni and GOFO | Gofast identifies these as connected last-mile service providers for at least some products; their scans may represent a handoff rather than Gofast-issued tracking. |
| 17TRACK | Gofast links to 17TRACK for parcel tracking; 17TRACK aggregates available carrier events and does not transport the shipment. |
Quick Answer
Enter the shipment or last-mile tracking identifier supplied by the seller or Gofast into the official Gofast tracking entry or 17TRACK. If no result appears, first check whether you entered a parcel tracking number rather than an order number, remove spaces or punctuation, and ask the seller whether the label has been physically handed over. 17TRACK is an independent tracking platform; it cannot change an address, issue a refund, approve a claim or control transportation.
How to Track Gofast Packages
Use the official Gofast website when you need the logistics provider’s own entry point, and use 17TRACK when the shipment includes several carriers or a destination last-mile handoff.
| Route | Steps |
|---|---|
| Official Gofast route | Open the official website, choose the “快件跟踪” or “快件跟踪 (17 track)” entry, enter the number supplied for the shipment, and retain the displayed events. |
| 17TRACK route | Open 17TRACK, paste the parcel identifier, allow automatic carrier recognition where available, and compare the latest event with the seller’s dispatch record. |
| Number source | Check the seller’s dispatch email, marketplace order page, shipping label or Gofast service record. An order number or merchant reference is not necessarily a transport identifier. |
| No number or no activation | Ask the seller or shipper for the actual tracking identifier and the physical handover date. Label preparation can precede the first carrier acceptance scan. |
Tracking Number Formats and Examples
Gofast’s public page lists multiple logistics products but does not publish one universal tracking-number grammar. A shipment may therefore expose a Gofast reference, an origin-carrier number, or a destination last-mile number. Use masked examples only and let the official tracker or 17TRACK identify the active carrier.
Tracking Number Format
| Identifier family | Normalized pattern |
|---|---|
| Gofast shipment or forwarding reference | Carrier-specific alphanumeric reference; use the exact identifier supplied by Gofast or the seller. |
| Origin-post or partner parcel number | A postal or partner-issued format may be used before handoff; a masked example is XX#########XX. |
| U.S. last-mile number | A destination carrier may issue or expose its own identifier, such as 92## #### #### #### #### ##; the prefix alone does not prove the service. |
| Marketplace order/reference ID | Merchant-created reference used to locate an order; it may not return transport events. |
| Enterprise shipment ID | A business account may associate several parcel or handoff identifiers with one shipment; submit the identifier accepted by the selected tracking system. |
For cross-border shipments, the number visible to a buyer can remain the origin number after handoff, or a last-mile number can be added. A number being searchable through Gofast or 17TRACK does not by itself prove that Gofast issued the number.
Tracking Statuses and Meanings
Tracking events describe the latest reported scan, not necessarily continuous physical movement. Responsibility can move from Gofast to a customs party or destination carrier during the shipment lifecycle.
Status Quick Lookup
| Status | Lifecycle stage and meaning |
|---|---|
| Label created / pre-shipment | A shipment record exists, but physical acceptance may not have occurred. The shipper should confirm handover. |
| Accepted / picked up | A carrier or appointed facility has recorded receipt. Sorting or export preparation normally follows. |
| In transit | The shipment is moving through a hub, line-haul segment or warehouse process; scan gaps can occur between facilities. |
| Customs / clearance | Documents or examination are being handled by the relevant customs process. Arrival at customs is not proof of release. |
| Shipping partner handoff | Electronic data or a physical parcel may be moving between Gofast and a destination provider; confirm the first receiving scan. |
| Out for delivery | The destination delivery operator has assigned the parcel to a delivery route. |
| Delivered / pickup | A delivery or collection scan was recorded. Check the stated location, recipient, reception desk or pickup point. |
| Exception / return | An address, access, customs, damage or routing issue needs resolution; the shipper should coordinate corrective action. |
Services and Delivery Times
The official site publishes product-level marketing targets such as “up to” arrival, delivery or warehouse milestones. These statements are not automatically money-back guarantees and may begin at different operational points.
Service Comparison
| Service | Short use |
|---|---|
| Y2 专线 | Cross-border e-commerce line; Gofast advertises up to three days to warehouse and multiple cargo categories. |
| 专线小包 | Small-parcel line; Gofast advertises up to five days to delivery and supports selected general, battery and cosmetics channels. |
| 特快空派 | Expedited air delivery; Gofast advertises up to two days to warehouse. |
| 空派/空卡 | Air freight or air-truck solutions for FBA, FBT, FBX, DDU and DDP scenarios. |
| 海派/海卡 | Sea freight or sea-truck delivery; Gofast advertises up to twelve days to pickup. |
| Overseas warehouse fulfillment | Warehouse receiving, listing, picking, dispatch and returns processing. |
| 空运快件 | Air express service; Gofast advertises up to four days to delivery. |
Delivery Time
| Service | Published milestone |
|---|---|
| Y2 专线 | Up to 3 days to warehouse; the official page does not state a universal business-day basis or money-back guarantee. |
| 专线小包 | Up to 5 days to delivery; actual timing depends on origin, destination, customs and last mile. |
| 特快空派 | Up to 2 days to warehouse; this is a service milestone rather than a guaranteed final-delivery date. |
| 海派/海卡 | Up to 12 days to pickup; port, customs, vessel and appointment conditions can affect the result. |
| 海外仓一件代发 | Within 24 hours for warehouse receiving, listing, picking and dispatch as described by Gofast. |
Destination Country Delivery Times
| Destination | Planning guidance |
|---|---|
| United States | Use the quoted product milestone and the assigned U.S. last-mile carrier; customs and handoff scans can create gaps. |
| Canada | Confirm the product, destination carrier and import-document requirements with Gofast before dispatch. |
| Mexico | Allow for customs documentation and destination delivery coverage; obtain a route-specific quote. |
| South America | Gofast lists South America within its business scope; route-specific transit and customs terms should be confirmed before shipment. |
| Central Asia | Gofast lists Central Asia within its business scope; airport, customs and last-mile arrangements vary by destination. |
The published figures are product milestones, not a universal country-by-country delivery promise. Weekends, holidays, weather, address quality, peak season, cargo restrictions, customs and partner handoffs can change the final delivery date.
Common Tracking Problems and Solutions
Problem & Solution
| Problem/status shown | Check first and immediate action |
|---|---|
| Invalid number | Compare the seller’s label with the entered text, remove spaces, and request the carrier-specific number if the supplied value is an order reference. |
| No tracking events | Confirm label creation, physical handover and the correct carrier; the shipper should contact Gofast or its account representative. |
| Long gap / stuck in transit | Check the last facility and transport leg, then ask the seller to request an operational trace when the route-specific service terms allow. |
| Customs or delivery exception | Check document, tax, address and prohibited-item requests; the importer or shipper should provide the requested information. |
| Address error / failed delivery | Contact the seller or destination delivery provider promptly; recipient changes may be restricted after dispatch. |
| Delivered but missing | Check the delivery photo or proof where available, mailbox, porch, household members, reception desk, neighbors and local delivery facility, then contact the seller. |
| Returned to sender | Ask the shipper why the return was triggered and whether correction, re-shipment or a merchant refund is available. |
| Lost or damaged | Preserve packaging and photographs, notify the seller, and ask the contractual shipper to start the appropriate carrier inquiry or claim. |
International Shipping, Customs and Carrier Handoffs
Gofast describes an end-to-end model involving origin freight, customs, overseas warehouses and destination delivery providers. The exact custodian depends on the purchased product and route.
International Flow
| Stage | What the event usually means |
|---|---|
| Origin pickup and export preparation | Gofast or an origin partner receives cargo, prepares data and consolidates the shipment. |
| Export customs and security | Export declarations, screening or document checks occur; release is distinct from arrival at a customs facility. |
| International line-haul | Air or sea transport moves the consolidated shipment; individual scans may be sparse. |
| Import customs | The destination authority reviews declaration, goods and taxes; the importer or shipper may need to respond. |
| Partner handoff and last mile | A provider such as UPS, FedEx, USPS, UniUni or GOFO may receive the shipment for delivery where selected by the route. A data pre-alert is not the same as a physical acceptance scan. |
Delivery Management and Post-shipment Options
The public Gofast material describes delivery coordination and warehouse handling, but does not provide a public menu of recipient self-service redirection, interception or guaranteed delivery-management options. Recipients should contact the seller or the identified destination carrier before a final-mile attempt.
Lost, Damaged, Claims, Insurance and Refunds
A tracking inquiry, a carrier investigation, an insurance claim, a postage refund and a marketplace refund are separate processes. The shipper or merchant normally controls the transport contract, so recipients should begin with the seller and preserve evidence.
Shipping Restrictions and Special Handling
| Category | Practical handling guidance |
|---|---|
| General goods | Use the product-specific list and packaging instructions supplied by Gofast before booking. |
| Batteries and electronics | Gofast advertises selected battery and internal-battery channels; acceptance depends on route, declaration and packaging rules. |
| Cosmetics and liquids | Gofast advertises selected cosmetics channels; contents may require route-specific review and documentation. |
| Dangerous or prohibited goods | Do not tender restricted or hazardous goods without written route approval and compliant packaging; refusal can cause return or delay. |
Customer Service
| Channel | Verified contact |
|---|---|
| Official website | Contact page; use for company locations and customer messages. |
| Telephone | 400-012-0068; the cited page does not state a service timezone or operating hours. |
| service@gofastis.com; prepare the tracking number, ship date, route, latest scan and customer or order reference. | |
| Address | Guangzhou: 18 Helong East Road, Baiyun District, Guangzhou, China, 08 Gofast E-commerce Logistics Park. |
For an efficient escalation, the shipper should contact Gofast first with the shipment identifier, service name, origin and destination, contents, declared value and latest event. A recipient should also notify the marketplace seller because the seller may control claims or replacement decisions.
Ecommerce and Business Tracking
Gofast states that it operates logistics and customs information systems and supports platform-oriented services for TEMU, Amazon SPN, AliExpress and SHEIN. Businesses should distinguish Gofast account data, a destination carrier’s official interface and 17TRACK’s multi-carrier API before selecting an integration.
Developer/API Comparison
| Option | Provider |
|---|---|
| Gofast account integration | Gofast |
| Multi-carrier tracking API | 17TRACK |
| Marketplace logistics integration | Relevant marketplace and Gofast account systems |
The cited public Gofast pages describe self-developed logistics and customs systems but do not provide public endpoint, authentication or migration documentation. Do not treat a website tracking page as an API contract.
FAQ
Basic FAQs
Enter the shipment identifier on the official Gofast website or use 17TRACK to view available events.
Check the seller’s dispatch message, marketplace order page, shipping label or Gofast service record.
Gofast does not publish one universal public format; a shipment may show a Gofast reference or a partner-issued parcel number.
The first event generally appears after label data is accepted and a carrier or facility records physical receipt; ask the shipper to verify handover.
A scan gap can occur during consolidation, line-haul, customs or partner handoff; check the last event and ask the seller to investigate the route.
Gofast publishes product milestones ranging from warehouse and handoff targets to delivery targets; the actual result depends on route, customs and the selected service.
Review the exception, verify the address and contact the seller or destination delivery provider before the parcel is returned.
Check the stated delivery location, household members, reception desk, neighbors and any proof of delivery, then contact the seller.
Notify the seller promptly, retain packaging and photographs, and ask the contractual shipper to start the applicable inquiry or claim.
Use 400-012-0068, service@gofastis.com or the official contact page, and include the tracking number and latest scan.
Expert FAQs
Gofast coordinates selected final-mile services and lists UPS, FedEx, USPS, UniUni and GOFO as connected providers; the actual final-mile operator depends on the shipment route.
No; an electronic pre-alert or partner event can precede physical acceptance, so confirm the first receipt scan and the responsible facility.
Gofast states that its customs brokerage and systems support cross-border clearance; customs review, documents and taxes remain route- and destination-dependent.
A destination provider may add or expose a last-mile identifier while the original reference remains associated; ask the seller for linked numbers.
The cited public pages describe self-developed logistics systems but do not publish an API endpoint or authentication specification; businesses should request account documentation directly.
17TRACK displays events available from supported carrier and partner data sources; the official Gofast or destination-provider record may contain additional operational detail.
Tracking API
// Gofast official tracking API:
// Current public official tracking API documentation is not included in the cited public pages.
// 17TRACK API:
POST https://api.17track.net/track/v2.4/register
Headers:
17token: YourKey
Content-Type: application/json
Body:
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
// Use the current 17TRACK carrier directory to resolve CARRIER_CODE.
// Do not infer a carrier code from a tracking prefix.
Sources & References
- GoFast够快 — Official website and listed products. 够快供应链
- 公司简介 — Company profile and business scope. 够快供应链
- 联系我们 — Official contact information. 够快供应链
- 17TRACK API Documentation. 17TRACK
17TRACK is an independent tracking platform and is not affiliated with Gofast.
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