
Flyfast Tracking
Please enter the Flyfast tracking number to check the latest shipping status.
About FlyFast
FlyFast is the customer-facing name used on this tracking page for 乘先(广州)跨境供应链有限公司, a Guangzhou-based cross-border supply-chain and logistics provider. The company describes services connecting China with Australia, Europe, North America and Southeast Asia through air freight, sea freight, postal small parcels, B2C e-commerce parcels and related logistics operations.
| Field | Verified information |
|---|---|
| Official name | 乘先(广州)跨境供应链有限公司 |
| Display name | FlyFast |
| Official website | https://www.flyfastgz.com/ |
| Carrier type | Cross-border logistics provider, freight-forwarding and logistics-extension operator. |
| Primary regions | China-origin shipments to Australia, Europe, North America and Southeast Asia, with broader ocean and air route coverage. |
| Headquarters/contact location | Room 308, Building B, No. 2-1 Taixing Road, Yongping Street, Baiyun District, Guangzhou, China. |
Carrier Entity Relationships
| Entity | Relationship to FlyFast |
|---|---|
| FlyFast | FlyFast is the display name used here for 乘先(广州)跨境供应链有限公司. |
| Australian air-freight line | FlyFast describes this as an independently operated air-freight product using domestic and Hong Kong aviation services and Australian delivery cooperation. |
| SEKO TOLL | SEKO TOLL is identified by FlyFast as an Australian strategic delivery partner for the Australian air-freight product. |
| Postal services | FlyFast lists Guangzhou EMS, E邮宝, E特快 and postal parcels as postal-product options; the underlying postal operator issues the postal tracking identifier. |
| 17TRACK | 17TRACK aggregates available carrier and postal events; 17TRACK does not operate FlyFast transportation or decide claims. |
Quick Answer
Enter the shipment identifier supplied by the seller or FlyFast into 17TRACK. Use the identifier printed on a shipping receipt, label or dispatch notice rather than an order number. If no event appears, check every character, wait for the first acceptance scan, and ask the seller to confirm which postal or last-mile operator received the parcel. 17TRACK is an independent tracking platform and does not transport parcels, change addresses, approve refunds or decide claims.
How to Track FlyFast Packages
FlyFast’s public website describes shipment services and tracking integration for e-commerce systems. It does not present a public parcel-number lookup page in the supplied materials, so 17TRACK or the seller is the practical starting point for a shipment record.
| Route | Steps |
|---|---|
| 17TRACK | 1. Copy the tracking number from the dispatch message or label. 2. Open 17TRACK. 3. Paste the number without changing letters or digits. 4. Review the latest event and identified carrier. 5. Contact the seller or FlyFast when the event requires a service-side action. |
| Seller or business system | Ask the seller for the actual logistics identifier, origin postal identifier, destination last-mile number and service name. FlyFast states that its European and American small-parcel services can connect with e-commerce platforms and ERP systems. |
| No identifier | Request the shipment number from the seller or sender. An order number, invoice number, warehouse reference and tracking number are different identifiers. |
Tracking Number Formats and Examples
FlyFast provides several logistics products rather than one publicly documented universal number family. A number may be issued by a postal operator, a delivery partner or a FlyFast-connected logistics system. Do not identify the service from a prefix alone.
Tracking Number Format
| Identifier family | Normalized pattern and use |
|---|---|
| FlyFast shipment reference | Format depends on the connected logistics system. Use the exact identifier supplied by the sender; the public FlyFast pages do not publish a single universal pattern. |
| Postal identifier | A postal-product identifier may be issued by the postal operator for EMS, E邮宝, E特快 or postal parcels. The postal operator, rather than FlyFast, may control the number and its event feed. |
| Last-mile identifier | A destination delivery partner may create or expose a local identifier after handoff. Ask the seller whether a second number exists. |
| Order or reference number | A marketplace order number, merchant reference or ERP reference identifies a transaction or internal record and may not be trackable. |
| Example format | Use masked examples such as FLY########, REF######## or XX#########XX only as visual placeholders; never submit a placeholder as a real shipment number. |
Tracking Statuses and Meanings
The wording shown by 17TRACK or a partner can differ from the wording used by FlyFast’s logistics system. The operational meaning depends on the latest physical scan, not only on label creation.
Status Quick Lookup
| Status | Lifecycle meaning |
|---|---|
| Label created / shipment information received | A record or label exists, but this does not prove that FlyFast or a partner has physically received the parcel. |
| Accepted / picked up | The responsible origin operator has recorded receipt. The next step is sorting or transport departure. |
| In transit | The parcel is moving between processing points. Scans can be sparse during line-haul transportation. |
| Customs or handoff | The shipment is being processed for export, import or transfer. Arrival at customs does not equal customs release. |
| Out for delivery | The destination delivery operator has assigned the parcel for a delivery attempt. |
| Delivered | A delivery scan was recorded. Check the delivery location, household, reception desk and proof-of-delivery information before escalating. |
| Exception / return | An address, customs, access, damage or delivery problem requires sender or recipient action; the parcel may be held or returned. |
Services and Delivery Times
FlyFast’s website identifies air freight, postal small parcels, European and American small-parcel lines, sea freight and domestic logistics services. The published Australian air-freight product states a 5–7 business-day whole-route target with a 95% signing rate, while Sydney, Melbourne and Perth metro delivery is described as 1–2 days after the Australian delivery stage.
Service Comparison
| Service | Best-known use |
|---|---|
| Australian air-freight line | Small parcels and large items from China to Australia, using FlyFast’s air-freight operation and Australian delivery cooperation. |
| Postal small-parcel line | EMS, E邮宝, E特快 and postal-parcel options for broad destination coverage and price-sensitive shipments. |
| European and American small parcels | Cross-border e-commerce shipments to the United States, United Kingdom, France, Canada and Germany, with ERP and platform integration. |
| Domestic logistics | Consolidation, less-than-container-load freight, customs declaration, clearance, chartering and door-to-door arrangements. |
Delivery Time
| Service | Published delivery information |
|---|---|
| Australian air-freight line | 5–7 business days for the whole route is stated as a product target with a 95% signing rate; Sydney, Melbourne and Perth metro delivery is stated as 1–2 days for the local delivery stage. |
| Postal products | The public service description gives no single delivery standard. Actual timing depends on postal service, destination, customs and handoff. |
| European and American small parcels | The website describes stable service and tracking integration but does not publish one universal delivery guarantee. |
| Sea and domestic logistics | Timing is arranged by route, transport mode, port, customs and destination; obtain a shipment-specific estimate from FlyFast. |
Destination Country Delivery Times
| Destination | Published service coverage |
|---|---|
| Australia | Australian air-freight line; 5–7 business days is the stated whole-route product target, with 1–2 days described for Sydney, Melbourne and Perth metro delivery. |
| United States | FlyFast lists a United States small-parcel line; shipment-specific timing depends on the selected service and destination handoff. |
| United Kingdom | FlyFast lists a United Kingdom small-parcel line; customs and local delivery processing affect the final date. |
| France | FlyFast lists France within its European small-parcel coverage; obtain a route-specific estimate. |
| Canada | FlyFast lists Canada within its North American small-parcel coverage; local handoff and customs can affect visibility. |
| Germany | FlyFast lists Germany within its European small-parcel coverage; timing depends on the selected product and destination operator. |
| Southeast Asia | FlyFast describes Southeast Asia as a service region, but the supplied public material does not provide country-level delivery intervals. |
Common Tracking Problems and Solutions
The first response should match the event stage. A seller controls order data and often starts the carrier inquiry; a recipient checks delivery conditions and customs requests; FlyFast or the underlying carrier investigates transport events.
Problem & Solution
| Problem/status shown | Immediate action |
|---|---|
| Invalid number | Re-copy the identifier, remove accidental spaces, distinguish order numbers from tracking numbers, and ask the seller to confirm the carrier. |
| No event | A label or electronic pre-advice may exist before physical acceptance. Ask the sender when the parcel entered the network. |
| No update in transit | Check the last scan, route and destination customs instructions. Escalate through the sender when the shipment exceeds the quoted service expectation. |
| Customs hold | Check whether the destination authority or delivery partner requested invoice, identity, tax or product information. |
| Delivered but not received | Check the entrance, mailbox, safe place, household members, building reception and neighbours; then request proof of delivery and contact the seller. |
| Address or delivery exception | Provide corrected delivery information to the sender or current last-mile operator. Do not assume FlyFast can change an address after handoff. |
| Lost or damaged parcel | Keep packaging and photographs, notify the seller promptly, and ask the sender to start the carrier inquiry or insurance process. |
| Returned to sender | Ask why the return occurred, confirm whether customs, address or refusal caused it, and agree on reshipment or refund with the seller. |
International Shipping, Customs and Carrier Handoffs
A typical FlyFast cross-border shipment can move from Chinese consolidation and export processing to air or sea line-haul, destination customs, a partner delivery network and final delivery. A partner electronic pre-alert is not the same as physical receipt.
International Flow
| Stage | What it means |
|---|---|
| Origin acceptance | FlyFast, a postal operator or an origin logistics partner receives and records the shipment. |
| Export processing | Sorting, consolidation, documentation and export-security procedures occur before departure. |
| Line-haul | The shipment travels by air, sea or connected transport. Scan gaps are possible between facilities. |
| Destination customs | The destination authority reviews the shipment. Customs arrival is not proof of release. |
| Partner handoff | A destination delivery partner receives the parcel and creates a local operational scan; a new number may appear. |
| Last mile | The destination operator schedules delivery, pickup or an exception. Contact the seller when a partner requires sender-side action. |
Delivery Management and Post-shipment Options
The supplied FlyFast pages describe logistics and delivery cooperation but do not publish a consumer self-service portal for interception, address changes, pickup holds or delivery instructions. Availability therefore depends on the destination partner and the shipment contract.
Lost, Damaged, Claims, Insurance and Refunds
FlyFast states that it cooperates with multiple insurance companies for high-value cargo and offers transportation insurance. A tracking inquiry, carrier investigation, insurance claim, postage refund and marketplace refund are separate processes. 17TRACK cannot approve any of them.
| Process | Who should start it |
|---|---|
| Tracking inquiry | The recipient can ask the seller for clarification; the seller or sender should provide the shipment record and route details. |
| Transport investigation | Usually the sender or contracting customer starts the inquiry with FlyFast or the underlying carrier. |
| Insurance claim | The insured party or contracting sender should follow the insurance policy and retain packaging, invoices, value proof and photographs. |
| Marketplace refund | The buyer requests a remedy from the seller or marketplace under the order policy; tracking evidence can support the request. |
Shipping Restrictions and Special Handling
FlyFast’s public pages do not provide a complete prohibited-goods schedule. Shipment acceptance depends on the chosen postal, air, sea and destination-carrier rules. Ask FlyFast before tendering batteries, liquids, dangerous goods, perishables, valuable goods or regulated products.
| Category | Operational concern |
|---|---|
| Batteries and dangerous goods | Airline, postal and destination rules can require declaration, packaging or rejection; acceptance must be confirmed for the exact product. |
| Liquids and perishables | Leakage, temperature and aviation restrictions can affect acceptance, routing and delivery. |
| High-value goods | FlyFast describes transport insurance for high-value cargo; retain declared-value and packing evidence. |
| Customs-controlled goods | Incomplete declarations or restricted products can cause inspection, delay, return or seizure under destination rules. |
Customer Service
Contact FlyFast for shipment-specific operational questions, especially when the seller arranged the shipment through FlyFast. Prepare the tracking number, ship date, origin and destination, service name, latest scan and supporting photographs.
Customer Service
| Channel | Verified contact |
|---|---|
| Telephone | 17722589406. The supplied official website lists this number for FlyFast contact. |
| King@FlyFastGZ.com. Include the shipment identifier and sender details. | |
| Address | Room 308, Building B, No. 2-1 Taixing Road, Yongping Street, Baiyun District, Guangzhou, China. |
| Website contact | FlyFast official website; use the contact and feedback navigation shown on the site. |
Ecommerce and Business Tracking
FlyFast states that its European and American small-parcel services can serve e-commerce platforms and independent sites, connect with ERP systems and provide tracking. The public pages do not publish a current FlyFast API endpoint, authentication method or webhook specification.
Developer/API Comparison
| Option | Provider |
|---|---|
| FlyFast ERP or system integration | FlyFast |
| Multi-carrier tracking API | 17TRACK |
FAQ
Basic FAQs
Enter the shipment identifier on 17TRACK, then compare the latest event and carrier name with the seller’s dispatch information.
Look in the seller’s shipping email, order page, parcel label or shipping receipt; ask the seller if only an order number is shown.
FlyFast uses multiple logistics products and does not publish one universal public number format, so use the exact identifier provided for the selected service.
The first event appears after a carrier, postal operator or logistics partner records acceptance; label creation alone does not prove physical receipt.
The parcel may be between facilities, awaiting a handoff, undergoing customs processing or traveling without an intermediate scan; ask the seller to review the last physical event.
FlyFast states 5–7 business days as a whole-route target for its Australian air-freight product and 1–2 days for certain Australian metro delivery stages; other services require a route-specific estimate.
Read the exception, check whether the destination partner left instructions, and contact the seller or current last-mile operator with the corrected delivery information.
Check the safe place, mailbox, household, reception desk and neighbours, then request proof of delivery and ask the seller to open a delivery inquiry.
Notify the seller promptly, retain the packaging and photographs, and ask the contracting sender to start a carrier investigation or insurance claim.
Use 17722589406 or King@FlyFastGZ.com and include the tracking number, shipment date, route and latest scan.
Expert FAQs
No. FlyFast lists postal products such as EMS and E邮宝, but the underlying postal operator may issue the identifier and produce the postal scans.
FlyFast describes 5–7 business days as a whole-route product target with a 95% signing rate, while 1–2 days refers to delivery in specified Australian metro areas; the statement is not a universal guarantee for every service or address.
SEKO TOLL is identified as an Australian strategic delivery partner, so local delivery events may reflect the partner’s custody after the physical handoff rather than a FlyFast-operated final-mile scan.
It can happen in cross-border logistics when a destination operator creates a local identifier; ask the seller or FlyFast to link the original and destination references.
The supplied public pages describe ERP connectivity and tracking integration but do not publish a current public endpoint or authentication specification; businesses should request integration details from FlyFast or use a documented multi-carrier API.
Tracking API
// 1. FlyFast official tracking API
// Current public official FlyFast tracking API endpoint and authentication
// are not published in the supplied official website materials.
// 2. 17TRACK API
// Documentation: https://api.17track.net/en/doc
POST https://api.17track.net/track/v2.4/register
Headers:
17token: YourKey
Content-Type: application/json
Body:
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
// Use the current 17TRACK carrier documentation to confirm CARRIER_CODE
// before sending production requests.
Sources & References
- FlyFast official website — Company overview and business scope. 乘先(广州)跨境供应链有限公司
- About FlyFast — Company profile and logistics role. 乘先(广州)跨境供应链有限公司
- Company profile — Cross-border logistics services. 乘先(广州)跨境供应链有限公司
- News item — eBay Asia-Pacific logistics platform notice. 乘先(广州)跨境供应链有限公司
- 17TRACK — Multi-carrier tracking platform. 17TRACK
- 17TRACK API documentation. 17TRACK
17TRACK is an independent tracking platform and is not affiliated with FlyFast.
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