QYEXP Tracking
Please enter the QYEXP tracking number to check the latest shipping status.
About QYEXP
QYEXP is the operating brand associated with Shanghai Qianyu International Freight Forwarding Co., Ltd. The company describes itself as a cross-border e-commerce logistics service provider that develops and operates international express, postal parcel and international dedicated-line products. Its stated pickup coverage includes Shanghai, Yiwu, Nanyang, Suzhou and Taizhou.
Carrier Overview
| Field | Verified information |
|---|---|
| Official name | Shanghai Qianyu International Freight Forwarding Co., Ltd. |
| Brand display name | QYEXP |
| Official website | https://www.qyexp.cn/ |
| Carrier type | Cross-border logistics service provider and international freight-forwarding operator. |
| Primary region | China-origin cross-border e-commerce logistics, with listed destination selections spanning Europe, North America, Asia-Pacific, the Middle East, Africa and other regions. |
| Founded | 2013. |
| Headquarters | 698 Wudu Road, Jiading District, Shanghai, China. |
The website also displays the Chinese operating brand 前雨优特快. QYEXP should not be confused with the international carriers shown as products or delivery partners; the official product page lists DHL under International Express, while the company describes itself as the developer and operator of logistics products rather than as DHL.
Carrier Entity Relationships
| Entity | Relationship to QYEXP |
|---|---|
| Shanghai Qianyu International Freight Forwarding Co., Ltd. | Shanghai Qianyu International Freight Forwarding Co., Ltd. is the company identified on the QYEXP website as the legal operating entity. |
| International express, postal parcels and dedicated lines | QYEXP states that these are product categories it develops and operates for cross-border e-commerce logistics. |
| DHL | DHL is listed as a product under QYEXP's International Express category; the listing does not establish that QYEXP owns or operates DHL's network. |
| QYEXP tracking page | The official website provides a shipment-number query function and country or region selection. |
| 17TRACK | 17TRACK can act as an independent tracking aggregation layer when it recognizes the submitted identifier; 17TRACK does not transport QYEXP shipments. |
Quick Answer
To track a QYEXP shipment, enter the shipment number supplied by the seller or shown on the shipping receipt into the query field on the official QYEXP website, or submit it to 17TRACK. If no result appears, first remove spaces or punctuation, confirm that you have a tracking number rather than an order number, and ask the seller whether the label has been physically handed over or activated.
How to Track QYEXP Packages
Use the official QYEXP query page when you need the logistics provider's own lookup, and use 17TRACK when you need an independent multi-carrier view after a handoff.
| Route | Steps |
|---|---|
| Official QYEXP lookup | Open the QYEXP website, enter the shipment number in the query field, select the relevant destination area when required, and review the returned events. |
| 17TRACK lookup | Open 17TRACK, paste the shipment number, allow carrier recognition or select the carrier when prompted, and compare the latest event with the seller's dispatch information. |
| No number or no result | Ask the seller for the shipment number and dispatch date. Check spelling, remove spaces, and allow time for a label or electronic pre-advice to become visible before escalating. |
A tracking number identifies a shipment record. An order number identifies a purchase, a merchant reference identifies a seller's internal record, and a delivery notice number identifies a notice or local delivery interaction. These identifiers are not interchangeable.
Tracking Number Formats and Examples
QYEXP's public pages provide a tracking input but do not publish a complete universal number specification or official public sample. The number may therefore be issued by QYEXP, an origin carrier, a postal operator, or a downstream partner. Do not infer the service solely from a prefix.
Tracking Number Format
| Identifier family | Normalized pattern |
|---|---|
| QYEXP shipment identifier | Use the exact alphanumeric value supplied by QYEXP or the seller; an official public pattern is not published on the reviewed pages. |
| Partner or postal identifier | The number may follow a partner's format and may remain visible after handoff; automatic recognition by QYEXP does not prove QYEXP issued it. |
| International postal format | A postal S10-style value may contain two letters, nine digits and a two-letter country code, but the reviewed QYEXP pages do not map a specific S10 family to a QYEXP service. |
For a marketplace buyer, the number in the dispatch email or order page is usually the practical starting point. For a business user, submit the shipment identifier returned by the shipping workflow rather than an internal order ID. If a number fails, preserve the original formatting for the seller while also trying a version without spaces or hyphens.
Tracking Statuses and Meanings
QYEXP's public evidence does not publish a complete status glossary. The lifecycle interpretation below separates electronic preparation from physical custody and should be checked against the exact event wording returned for the shipment.
Status Quick Lookup
| Status | What it means |
|---|---|
| Label created / awaiting item | Shipment data may exist, but this event alone does not prove that QYEXP physically received the parcel. |
| Accepted or received | A QYEXP location or an identified partner has recorded physical receipt; the recorded facility remains responsible for the next scan. |
| In transit | The shipment is moving through sorting or line-haul operations; scan timing can vary between facilities. |
| Customs or handover | The shipment is undergoing export, import or partner processing. Arrival at customs does not mean customs clearance is complete. |
| Out for delivery / delivered | A destination delivery operator may be performing final delivery or has recorded a delivery event. Check the event location and proof details before disputing it. |
| Exception / return | An address, delivery, customs, transport or recipient issue requires review; the sender and local delivery party may have different action rights. |
Services and Delivery Times
The reviewed QYEXP catalogue identifies International Express, International Parcel, International Dedicated Line and United States Air Delivery categories. The public category pages do not publish service-specific delivery standards or guarantees.
Service Comparison
| Service | Service type and use |
|---|---|
| International Express | International express logistics; the category page lists DHL as a product. Service-level conditions must be confirmed for the actual shipment. |
| International Parcel | International postal-parcel category displayed by QYEXP; the reviewed page contains no active product rows or published timing. |
| International Dedicated Line | Dedicated-line category for cross-border logistics; destination, handoff and tracking conditions are shipment-specific. |
| United States Air Delivery | A United States air-delivery category is displayed; the reviewed page contains no active product rows or public delivery standard. |
Delivery Time
| Service | Published delivery standard |
|---|---|
| QYEXP international categories | A current public delivery-day standard, business-day basis and money-back guarantee are not stated on the reviewed category pages. |
| Shipment-specific estimate | Request the applicable estimate from QYEXP or the seller using origin, destination, service, parcel details and dispatch date; customs and partner handoffs can affect the result. |
Destination Country Delivery Times
QYEXP's website lists destination selections across many countries, but it does not publish country-by-country delivery ranges, averages, last-mile assignments or customs thresholds on the reviewed pages. Supplying numeric country estimates or naming a fixed last-mile partner would therefore be unsupported. Confirm the route-specific quotation and destination handoff with QYEXP before dispatch.
Common Tracking Problems and Solutions
The correct escalation depends on whether QYEXP, a shipping partner, customs or a destination delivery operator currently holds the parcel. The seller is usually the fastest route for confirming the service and opening a carrier inquiry.
Problem & Solution
| Problem/status shown | Immediate action |
|---|---|
| Invalid number | Check the characters, remove spaces or hyphens, and ask the seller to distinguish the tracking number from the order ID. |
| No tracking events | Confirm the dispatch date and whether the parcel was physically handed over; label creation alone is not acceptance. |
| No update or stuck in transit | Compare the latest event on QYEXP and 17TRACK, allow for facility or handoff gaps, then ask the seller to request a shipment inquiry. |
| Customs or handoff delay | Check whether duties, documents or recipient information are required and identify the current destination operator from the event. |
| Address error or failed delivery | Contact the seller and the local delivery party promptly; do not assume 17TRACK can redirect the parcel. |
| Delivered but not received | Check the entrance, mailbox, reception desk, household members and neighbours; request proof of delivery or local delivery details through the seller or responsible carrier. |
| Return to sender, loss or damage | Preserve packaging and evidence, notify the seller, and ask who is entitled to open the carrier investigation or claim. |
International Shipping, Customs and Carrier Handoffs
QYEXP's stated business is cross-border logistics. A cross-border shipment can pass through several operators, so a scan by a partner does not necessarily mean QYEXP performed the physical operation or that customs clearance is complete.
International Flow
| Stage | What customers should understand |
|---|---|
| Origin pickup | QYEXP or an origin collection partner receives the parcel; an electronic order or label record may precede physical receipt. |
| Export processing | The shipment can be sorted and prepared for international transport; the next visible event may occur after consolidation. |
| Export customs and line-haul | Security, export controls and international transport occur before destination processing; no clearance duration is promised here. |
| Destination customs | Import authorities may request documents, duties or taxes. Arrival at a customs facility is not proof of release. |
| Partner handoff and last mile | A destination carrier may receive and deliver the parcel. A new local identifier may appear, or the original number may continue to be used. |
Delivery Management and Post-shipment Options
The reviewed QYEXP pages provide tracking and contact information but do not document public self-service functions for interception, address changes, delivery instructions, hold-for-pickup, redelivery or proof-of-delivery retrieval.
Lost, Damaged, Claims, Insurance and Refunds
QYEXP's reviewed public pages do not publish claim forms, insurance terms, investigation deadlines, refund rules or evidence requirements. A tracking inquiry, a carrier investigation, an insurance claim and a seller refund are separate processes.
The sender or merchant should contact QYEXP with the shipment number, dispatch date, shipping service, latest event, recipient details, commercial value and photographs of damage where relevant. The recipient should notify the seller promptly. 17TRACK cannot approve a claim or refund.
Shipping Restrictions and Special Handling
The reviewed QYEXP pages do not publish a current prohibited-goods, dangerous-goods, battery, liquid, perishable-goods, weight, dimension or packaging rulebook. Before booking, obtain the route-specific rules from QYEXP and check the destination country's import requirements.
Customer Service
QYEXP publishes a national service telephone number and a Shanghai headquarters address. The contact page also lists two mobile numbers. The website does not state operating hours, time zone, service languages, email support or an accessibility channel.
Customer Service
| Channel | Verified contact/link |
|---|---|
| Official website | QYEXP website; use the shipment query and contact navigation. |
| National service telephone | 021-39947872. The published page does not specify hours or time zone. |
| Mobile contacts | 13052549506 and 18019414166, listed on the official contact page. |
| Headquarters | 698 Wudu Road, Jiading District, Shanghai, China. |
Prepare the shipment number, order or reference ID, dispatch date, origin and destination, service category, latest scan, recipient address, contents description, value evidence and damage photographs. For a marketplace order, contact the seller as well as QYEXP because the seller may control the shipment contract.
Ecommerce and Business Tracking
QYEXP's public pages describe cross-border e-commerce logistics but do not publish a current developer portal, API authentication method, batch endpoint, webhook specification or notification contract. Merchants should obtain these capabilities and the applicable identifier format directly from QYEXP.
Developer/API Comparison
| Option | Provider |
|---|---|
| Consumer website lookup | QYEXP |
| Multi-carrier API | 17TRACK |
| Official QYEXP API | QYEXP |
A merchant can use standardized tracking events and exception monitoring through a documented aggregation service, but coverage, carrier identification and webhook behavior depend on the selected provider and current commercial documentation.
FAQ
Basic FAQs
Enter the shipment number on the official QYEXP website or submit it to 17TRACK. Use the number supplied by the seller or printed on the shipping receipt.
Look in the seller's dispatch email, marketplace order page or QYEXP shipping receipt. An order number is not automatically a tracking number.
QYEXP does not publish one universal public format on the reviewed pages, so use the complete value supplied for the shipment and do not classify the service by prefix alone.
The first event appears after shipment data or a physical handling scan is recorded. Label creation alone does not establish physical receipt by QYEXP.
A facility transfer, consolidation, customs process or partner handoff can create a visibility gap. Confirm the latest event with QYEXP and ask the seller to investigate if the gap continues.
The reviewed QYEXP pages do not publish one delivery standard for all services and destinations. Request a route-specific estimate based on the selected product and destination.
Check the event for an address or recipient issue, then contact the seller and the responsible local delivery party promptly. QYEXP's public pages do not document a universal redelivery procedure.
Check the entrance, mailbox, reception desk, household members and neighbours, then request delivery evidence through the seller or responsible delivery carrier.
Notify the seller, preserve the packaging and collect the shipment number, value evidence and photographs. Ask QYEXP or the contracting sender who can open the investigation or claim.
Call 021-39947872 or use the contact information on the official QYEXP website. The published contact page also lists 13052549506 and 18019414166.
Expert FAQs
QYEXP is presented by Shanghai Qianyu International Freight Forwarding Co., Ltd. as a cross-border logistics service provider and freight-forwarding operator that develops and operates international express, postal parcel and dedicated-line products.
The QYEXP product page lists DHL under International Express, but that listing does not establish that QYEXP owns or operates DHL's network. Confirm the actual contracting and delivery operator for the shipment.
A partner may retain the original identifier or issue a local identifier, depending on the service. QYEXP's reviewed pages do not publish a universal conversion rule, so request any linked number from the seller.
No. A customs-arrival event indicates processing at a customs stage, not completed release. The recipient may need to provide information or pay duties under destination-country rules.
The reviewed public service pages do not publish a universal guaranteed delivery date or money-back guarantee. Treat seller or route quotations as service-specific estimates unless contractual terms say otherwise.
A current public QYEXP API is not documented on the reviewed pages. Businesses can ask QYEXP for current technical access or use the 17TRACK API when its carrier coverage recognizes the shipment.
Tracking API
// QYEXP official API:
// Current public official tracking API not confirmed.
// 17TRACK API
// Verify the current QYEXP carrier code in 17TRACK documentation.
// Do not replace CARRIER_CODE with an unverified value.
POST https://api.17track.net/track/v2.4/register
Headers:
17token: YourKey
Content-Type: application/json
Body:
[
{
"number": "TRACKING_NUMBER",
"carrier": "CARRIER_CODE"
}
]
Sources & References
- QYEXP official website. Shanghai Qianyu International Freight Forwarding Co., Ltd.
- Company introduction. Shanghai Qianyu International Freight Forwarding Co., Ltd.
- Contact information. Shanghai Qianyu International Freight Forwarding Co., Ltd.
- International Express product category. Shanghai Qianyu International Freight Forwarding Co., Ltd.
- International Parcel product category. Shanghai Qianyu International Freight Forwarding Co., Ltd.
- International Dedicated Line product category. Shanghai Qianyu International Freight Forwarding Co., Ltd.
- United States Air Delivery product category. Shanghai Qianyu International Freight Forwarding Co., Ltd.
- 17TRACK API documentation. 17TRACK.
17TRACK is an independent tracking platform and is not affiliated with QYEXP.
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